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Updated:July 9, 2024
Document ID:LIC222110
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to resolve the issue. If the customer / partner runs into issues following the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve. Please DO NOT perform these actions yourself if you are an internal Cisco resource outside of the Licensing Support team.
Before you start, ensure that you have the following data:
Step 2: Under Traditional Licenses, click on Access LRP
Step 3: Choose "All Licenses For (cco ID)" from the 'Show' drop down selector, this will get you to see user view
Step 4: Click on "Show Filter" in "PAKs or Tokens" tab
Step 5: Enter the PAK in " PAK/Token" search box and hit Enter
Step 6: Click on the arrow to the right of the PAK and select "Assign to Smart Account"
Step 7: In the Assign to Smart/Virtual Accounts window, select Smart Account and Virtual Account from the drop-down list
Step 8: Click Assign
Troubleshooting:
I am not able to see my PAK in LRP portal?
Go to PAK or Tokens tab; select Add New PAKs/Tokens; select Smart Account/Virtual Acccount; enter PAK number;
click Ok.
If you experience an issue with this process, that you cannot address, please open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
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