How Can I Generate a Report of all My Classic Licenses under a Smart Account from Product License Registration Portal (LRP)?

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Updated:November 14, 2024
Document ID:LIC221096

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Contents

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve.


Before you start, ensure that you have:

  • Active Cisco.com account
  • Access to Smart Account & Virtual Account


Step 1: Go to Cisco Software Central and log in with your Cisco.com credentials.   

Step 2: Go to Traditional Licenses and Click on 'Access LRP'.

Step 3: On the top left corner go to the Smart Account and Virtual account selector. Select the appropriate Smart Account and Virtual Account for which report needs to be generated.

Step 4: Go to the Licenses tab.

Step 5: Click on Export to CSV to download the license report.

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Note: Custom License report with selective licenses can be downloaded by selecting specific licenses using the License selector check box


Troubleshooting:

  1. I cannot see some licenses in the downloaded report. Please verify the Smart Account (SA)/Virtual Account (SA) Role prior to opening a Licensing case at Support Case Manager (SCM) using Software Licensing option.


If you experience an issue with this process, that you cannot address, please open a Licensing case at Support Case Manager (SCM) using Software Licensing option.


For feedback on the content of this document, please submit here.

Revision History

Revision Publish Date Comments
3.0
14-Nov-2024
Text Update
2.0
23-Apr-2024
Video Relocation Update
1.0
16-Oct-2023
Initial Release

Contributed by

  • Licensing Operations

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