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This document describes the procedure to identify whether the packet loss on an ASR1000 router is due to the maximum capacity of its component/Field Replaceable Units (FRU). Knowledge of the router forwarding capacity saves time as it eliminates the need for lengthy ASR1000 packet drop troubleshoot.
There are no specific requirements for this document.
The information in this document is based on these software and hardware versions:
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Refer to Cisco Technical Tips Conventions for more information on document conventions.
ASR1000 series router platform is a centralized router platform which means all the packets received by the router have to reach a centralized forwarding engine before it can be sent out. The centralized forwarding card is called the Embedded Service Processor (ESP). The ESP module in the chassis determines the forwarding capacity of the router. The Shared Port Adaptors (SPA) which receives packets from the line or send packets out on to the line is connected to ESP card though a carrier card called SPA Interface Processors (SIP). The aggregate bandwidth capacity of the SIP determines how much traffic is sent to and from the ESP.
Miscalculation of the Router capacity for the hardware configuration in use (ESP and SIP combination) can lead to network designs where the ASR1000 series router fails to forward packets at line rate.
Three scenarios which can cause packet loss on an ASR1000 series router are explained in this section. The next section provides the Command Line Interface (CLI) that detect if the router is hit by one ofthese scenarios.
Examples are:
The SIP card supports the ingress packet classification and buffering in order to allow for oversubscription. Identify the ingress and egress interfaces for the traffic flow. If the router have a high bandwidth ingress link which receives packets at line rate and a low bandwidth egress link, it causes buffering at the ingress SIP.
Sustained incoming line rate traffic in these scenarios over a period of time causes the buffers to run out eventually and the router starts to drop packets. These manifest as ignored or ingress over sub drops in the show interface <interface-name> x/x/x controller output on the ingress interface.
Note: SIP supports ingress packet classification which allows high priority packets to be still forwarded (as long as it is not over subscribed) and the non-critical packets gets dropped.
The ingress classification and scheduling of packets on ASR1000 routers is explained in the link.
Classifying and Scheduling packets on ASR1000
Run the show interface output on the egress interface to check if flow control is on and if the interface receives pause inputs from the next hop device. Pause inputs indicates that the next hop device is congested. Input pause frames notifies the ASR1000 to slow down which causes packet buffering on the ASR1000. This ultimately leads to packet drops if the traffic rate is high and sustained over a period of time.
Run the show platform command to identify the ESP and the SIP type in the chassis. ASR1000 has a passive back-plane; the throughput of the system is determined by the type of ESP and SIP used in the system.
For example:
The throughput of an ASR1000 router which has an ESP10 is as shown in the image
Run the show interface summary command to check the total traffic that traverses the router. Received Data Rate (RXBS) and Transmit Data Rate (TXBS) column provides the total ingress and egress rate.
Run the Show platform hardware qfp active datapath utilization summary in order to check the load on the ESP. If the ESP is overloaded then it back-pressures the ingress SIP card to slow down and start to buffer which ultimately leads to packet loss if the high rate is stained over a longer period.
The actions to follow in this scenario are:
If the troubleshoot commands reveal that the router is not impacted by the scenarios explained, proceed to the ASR1000 packet drop troubleshoot.
Packet Drops on Cisco ASR 1000 Series Service Routers
Here are a set of useful commands:
In this example, traffic is received on TenGigEthernet 0/2/0 and transmitted on TenGigEthernet0/1/0. The outputs are captured from an ASR1002 router loaded with15.1(3)S2 IOS®-XE software.
Run the show platform outputs in order to identify the capacity of the ESP and the SIP card. In this example, the total forwarding capacity (maximum output capacity ) of the router is 5G and is determined by the ESP capacity.
------------------ show platform ------------------ Chassis type: ASR1002 Slot Type State Insert time (ago) --------- ------------------- --------------------- ----------------- 0 ASR1002-SIP10 ok 3y45w 0/0 4XGE-BUILT-IN ok 3y45w 0/1 SPA-1X10GE-L-V2 ok 3y45w 0/2 SPA-1X10GE-L-V2 ok 3y45w R0 ASR1002-RP1 ok, active 3y45w F0 ASR1000-ESP5 ok, active 3y45w P0 ASR1002-PWR-AC ok 3y45w P1 ASR1002-PWR-AC ok 3y45w Slot CPLD Version Firmware Version --------- ------------------- --------------------------------------- 0 07120202 12.2(33r)XNC R0 08011017 12.2(33r)XNC F0 07091401 12.2(33r)XNC
The ingress over subscription drops indicate buffering in the ingress SIP and points that the forwarding engine or egress path congestion. The flow control status indicates whether the router processes the pause frames received or sends out pause frames in case of congestion.
Router#sh int Te0/2/0 controller TenGigabitEthernet0/2/0 is up, line protocol is up Hardware is SPA-1X10GE-L-V2, address is d48c.b52e.e620 (bia d48c.b52e.e620) Description: Connection to DET LAN Internet address is 10.10.101.10/29 MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec, reliability 255/255, txload 8/255, rxload 67/255 Encapsulation ARPA, loopback not set Keepalive not supported Full Duplex, 10000Mbps, link type is force-up, media type is 10GBase-SR/SW output flow-control is on, input flow-control is on ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:06:33, output 00:00:35, output hang never Last clearing of "show interface" counters 1d18h Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 2649158000 bits/sec, 260834 packets/sec 5 minute output rate 335402000 bits/sec, 144423 packets/sec 15480002600 packets input, 18042544487535 bytes, 0 no buffer Received 172 broadcasts (0 IP multicasts) 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 257 multicast, 0 pause input 10759162793 packets output, 4630923784425 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out TenGigabitEthernet0/2/0 0 input vlan errors 444980 ingress over sub drops 0 Number of sub-interface configured vdevburr01c10#
This command reveals the load on the ESP. If the row Processing: Load has high values, it indicates the ESP utilization is high and needs further troubleshoot to see if it is caused due to features configured on the router or high traffic rate.
Router0#show platform hardware qfp active datapath utilization CPP 0 5 secs 1 min 5 min 60 min Input: Priority (pps) 1073 921 1048 1203 (bps) 1905624 1772832 1961560 2050136 Non-Priority (pps) 491628 407831 415573 373270 (bps) 3536432120 2962683416 3051102376 2652122448 Total (pps) 492701 408752 416621 374473 (bps) 3538337744 2964456248 3053063936 2654172584 Output: Priority (pps) 179 170 124 181 (bps) 535864 509792 370408 540416 Non-Priority (pps) 493706 409239 417159 374982 (bps) 3545612320 2967293504 3056172104 2657838152 Total (pps) 493885 409409 417283 375163 (bps) 3546148184 2967803296 3056542512 2658378568 Processing: Load (pct) 17 46 38 36
The TXBS field gives the total output traffic on the router. In this example, total output traffic is 3.1G (2680945000 + 372321000 = 3053266000).
Router#sh int summary *: interface is up IHQ: pkts in input hold queue IQD: pkts dropped from input queue OHQ: pkts in output hold queue OQD: pkts dropped from output queue RXBS: rx rate (bits/sec) RXPS: rx rate (pkts/sec) TXBS: tx rate (bits/sec) TXPS: tx rate (pkts/sec) TRTL: throttle count Interface IHQ IQD OHQ OQD RXBS RXPS TXBS TXPS TRTL ----------------------------------------------------------------------------------------------------------------- GigabitEthernet0/0/0 0 0 0 0 0 0 0 0 0 GigabitEthernet0/0/1 0 0 0 0 0 0 0 0 0 GigabitEthernet0/0/2 0 0 0 0 0 0 0 0 0 GigabitEthernet0/0/3 0 0 0 0 0 0 0 0 0 * Te0/1/0 0 0 0 0 383941000 152887 2680945000 265668 0 * Te0/2/0 0 0 0 0 2541026000 254046 372321000 147526 0 GigabitEthernet0 0 0 0 0 0 0 0 0 0 * Loopback0 0 0 0 0 0 0 0 0 0
Use this command to check the buffer fill status on the PLIM. If the Curr value is near the Max, it indicates the PLIM buffers are filled up.
Router#Show platform hardware port 0/2/0 plim buffer settings Interface 0/2/0 RX Low Buffer Size 28901376 Bytes Drop Threshold 28900416 Bytes Fill Status Curr/Max 0 Bytes / 360448 Bytes TX Low Interim FIFO Size 192 Cache line Drop Threshold 109248 Bytes Fill Status Curr/Max 1024 Bytes / 2048 Bytes RX High Buffer Size 4128768 Bytes Drop Threshold 4127424 Bytes Fill Status Curr/Max 1818624 Bytes / 1818624 Bytes TX High Interim FIFO Size 192 Cache line Drop Threshold 109248 Bytes Fill Status Curr/Max 0 Bytes / 0 Bytes
Router#Show platform hardware port 0/2/0 plim buffer settings detail Interface 0/2/0 RX Low Buffer Size 28901376 Bytes Fill Status Curr/Max 0 Bytes / 360448 Bytes Almost Empty TH0/TH1 14181696 Bytes / 14191296 Bytes Almost Full TH0/TH1 28363392 Bytes / 28372992 Bytes SkipMe Cache Start / End Addr 0x0000A800 / 0x00013AC0 Buffer Start / End Addr 0x01FAA000 / 0x03B39FC0 TX Low Interim FIFO Size 192 Cache line Drop Threshold 109248 Bytes Fill Status Curr/Max 1024 Bytes / 2048 Bytes Event XON/XOFF 49536 Bytes / 99072 Bytes Buffer Start / End Addr 0x00000300 / 0x000003BF RX High Buffer Size 4128768 Bytes Fill Status Curr/Max 1818624 Bytes / 1818624 Bytes Almost Empty TH0/TH1 1795200 Bytes / 1804800 Bytes Almost Full TH0/TH1 3590400 Bytes / 3600000 Bytes SkipMe Cache Start / End Addr 0x00013B00 / 0x00014FC0 Buffer Start / End Addr 0x03B3A000 / 0x03F29FC0 TX High Interim FIFO Size 192 Cache line Drop Threshold 109248 Bytes Fill Status Curr/Max 0 Bytes / 0 Bytes Event XON/XOFF 49536 Bytes / 99072 Bytes Buffer Start / End Addr 0x000003C0 / 0x0000047F