How to Revert from Smart Licensing to Traditional Licensing?

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Updated:May 6, 2021
Document ID:217129

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    Introduction

    This document describes how to revert the smart licensing configuration to traditional licensing.

    There is no direct step to revert from smart to traditional licenses. This article contains a workaround to revert the license type configuration.

    Conditions

    ESA running 12.0 or later and have Smart Licensing (SL) enabled. If you want to change back to the traditional/classic Licensing (CL), please follow the steps mentioned in the workaround section.

    Workaround

    Warning:

    1. Reset the configuration back to all initial/default values.

    2. This impacts the production and it is advised to save a copy of the configuration file (with encrypt password) prior to performing this action.

    This is the command to revert the changes

    (Machine cisco.com)> resetconfig

    Are you sure you want to reset all configuration values? [N]> y

    Machine cisco.com removed from the cluster.
    All settings have been restored to the factory defaults.

    Note: The resetconfig command only works in the offline state.

    You have to suspend the listeners (as mentioned here) to execute the resetconfig command.

    (Machine cisco.com)> suspend

    Enter the number of seconds to wait before abruptly closing connections.
    [30]>

    Waiting for listeners to exit...
    Receiving suspended for Test.
    Waiting for outgoing deliveries to finish...
    Mail delivery suspended.
    (Machine cisco.com)>

    OR

    (Machine esa.cisco.com)> diagnostic

    Choose the operation you want to perform:
    - RAID - Disk Verify Utility.
    - DISK_USAGE - Check Disk Usage.
    - NETWORK - Network Utilities.
    - REPORTING - Reporting Utilities.
    - TRACKING - Tracking Utilities.
    - RELOAD - Reset configuration to the initial manufacturer values.
    - SERVICES - Service Utilities.
    []> reload

    This command will remove all user settings and reset the entire device.

    If this is a Virtual Appliance, all feature keys will be removed,
    and the license must be reapplied.
    Are you sure you want to continue? [N]> y
    Are you *really* sure you want to continue? [N]> y
    Do you want to wipe also? [N]>
    Reverting to "virtualimage" preconfigure install mode.
    Connection to x.x.x.x closed by remote host.

    Note: Please perform the above change in guidance of a TAC engineer. If you face any issues, you can reach out to TAC immediately.

    Related Information

    TAC Authored

    Contributed by Cisco Engineers

    • Anjali Kumari
      Cisco TAC Engineer

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