Contents

Introduction

Prerequisites

Requirements

Components Used

Background Information

Federated SSO

Network Flow

Configure

Step 1. Configure SAML Identity Provider and Guest portal on ISE.

1. Prepare External Identity Source.

2. Create Portal for SSO.

3. Configure Alternative Login.

Step 2. Configure OKTA Application and SAML Identity Provider Settings.

1. Create OKTA Application.

2. Export SP Information from SAML Identity Provider.

3. OKTA SAML Settings.

4. Export Metadata from the Application.

5. Assign Users to the Application.

6. Import Metadata from Idp to ISE.

Step 3.CWA Configuration.

Verify

End-user Verification

ISE Verification

Troubleshoot

OKTA Troubleshoot

ISE Troubleshoot

Common Issues and Solutions

Related Information

Introduction

This document describes how to integrate Identity Services Engine (ISE) with OKTA, to provide Security Assertion Markup Language Single Sign-On (SAML SSO) authentication for the guest portal.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

- Cisco Identity Services Engine guest services.

- SAML SSO.

- (optional) Wireless LAN Controller (WLC) configuration.

Components Used

The information in this document is based on these software and hardware versions:

- Identity Services Engine 2.3.0.298

- OKTA SAML SSO application

- Cisco 5500 wireless controller version 8.3.141.0

- Lenovo Windows 7

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Background Information

Federated SSO

A user within organization can authenticate once and then have access to multiple resources. This identity used across organisations is called federated identity.

The concept of federation:

- Principle: End-user (the one, who requests a service), web browser, in this case, is the endpoint.

- Service provider (SP): sometimes called relying party (RP), which is the system that provides a service, in this case, ISE.

- Identity provider (IdP): which manages the authentication, authorization result and attributes that are sent back to SP, in this case, OKTA.

- Assertion: the user information sent by IdP to SP.

Several protocols implement SSO such as OAuth2 and OpenID. ISE uses SAML.

SAML is an XML-based framework that describes the use and exchange of SAML assertions in a secure way between business entities. The standard describes the syntax and rules to request, create, use, and exchange these assertions.

ISE uses SP initiated mode. The user is redirected to the Guest portal, then ISE redirects it to IdP to authenticate. After that, it redirects back to ISE. The request is validated, the user proceeds with guest access or on-boarding, depending on the portal configuration.

Network Flow

1. The user connects to the SSID, and the authentication is mac filtering (mab).

2. ISE responds back with access-accept that contains Redirect-URL and Redirect-ACL attributes

3. User tries to access www.facebook.com.

4. WLC intercepts the request and redirects the user to the ISE guest portal, the user clicks on employee access in order to register the device with SSO credentials.

5. ISE redirects the user to OKTA application for authentication.

6. After successful authentication, OKTA sends the  SAML assertion response to the browser.

7. Browser relays the assertion back to ISE.

8. ISE verifies the assertion response and if the user is properly authenticated, it proceeds to AUP and then with device registration.

Check the below link for more information about SAML

https://developer.okta.com/standards/SAML/

Configure

Step 1. Configure SAML Identity Provider and Guest portal on ISE.

1. Prepare External Identity Source.

Step 1. Navigate to Administration > External Identity Sources > SAML id Providers.

Step 2. Assign a name to the id provider and submit the configuration.

2. Create Portal for SSO.

Step 1. Create the portal which is assigned to OKTA as identity source. Any other configuration for BYOD, device registration, Guest ..etc, is exactly the same as for normal portal. In this document, the portal is mapped to the guest portal as an alternative login for Employee.

Step 2. Navigate to Work Centers > Guest Access > Portals & Components and create the portal.

Step 3. Choose the authentication method to point to the identity provider configured previously.

Step 4. Choose OKTA  identity source as an authentication method.

(optional) choose the BYOD settings.

Step 5. Save the portal configuration, with BYOD the flow looks like this:

3. Configure Alternative Login.

Note: You can skip this part if you are not using the Alternative login.

Navigate to self-registration Guest Portal or any other portal customized for guest access.

On login page settings add the alternative login portal: OKTA_SSO.

This is the portal flow now.

Step 2. Configure OKTA Application and SAML Identity Provider Settings.

1. Create OKTA Application.

Step 1. Login to OKTA website with an admin account.

Step 2. Click on Add Application.

Step 3. Create New App, choose it to be SAML2.0

General settings

Step 4. Download the certificate and install it in ISE Trusted Certificates.

2. Export SP Information from SAML Identity Provider.

Navigate to the previously configured Identity Provider. Click on Service Provider Info and export it, as shown in the image.

The exported zip folder contains XML file and readme.txt

For some Identity providers you can import the XML directly, but in this case, it needs to import manually.

- Single Sign On URL (saml assertion )

Location="https://10.48.35.19:8443/portal/SSOLoginResponse.action"

Location="https://10.48.17.71:8443/portal/SSOLoginResponse.action"

Location="https://isepan.bikawi.lab:8443/portal/SSOLoginResponse.action"

Location="https://isespan.bikawi.lab:8443/portal/SSOLoginResponse.action"

- SP Entity ID

entityID="http://CiscoISE/9c969a72-b9cd-11e8-a542-d2e41bbdc546"

The SSO URL available in ip address and FQDN format.

Caution: The selection of format depends on the redirect settings on Authorization profile, if you use static ip then you should use the ip address for SSO URL.

3. OKTA SAML Settings.

Step 1. Add those URLs on SAML settings.

Step 2. You can add more than one URL from the XML file, based on the number of PSN's hosting this service. Name ID format and Application username depend on your design.

<?xml version="1.0" encoding="UTF-8"?>

<saml2:Assertion

xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion" ID="id127185945833795871212409124" IssueInstant="2018-09-21T15:47:03.790Z" Version="2.0">

<saml2:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">http://www.okta.com/Issuer</saml2:Issuer>

<saml2:Subject>

<saml2:NameID Format="urn:oasis:names:tc:SAML:1.1:nameid-format:x509SubjectName">userName</saml2:NameID>

<saml2:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">

<saml2:SubjectConfirmationData NotOnOrAfter="2018-09-21T15:52:03.823Z" Recipient="https://isespan.bikawi.lab:8443/portal/SSOLoginResponse.action"/>

</saml2:SubjectConfirmation>

</saml2:Subject>

<saml2:Conditions NotBefore="2018-09-21T15:42:03.823Z" NotOnOrAfter="2018-09-21T15:52:03.823Z">

<saml2:AudienceRestriction>

<saml2:Audience>http://CiscoISE/9c969a72-b9cd-11e8-a542-d2e41bbdc546</saml2:Audience>

</saml2:AudienceRestriction>

</saml2:Conditions>

<saml2:AuthnStatement AuthnInstant="2018-09-21T15:47:03.790Z">

<saml2:AuthnContext>

<saml2:AuthnContextClassRef>urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport</saml2:AuthnContextClassRef>

</saml2:AuthnContext>

</saml2:AuthnStatement>

</saml2:Assertion>

Step 3. Click next and choose the second option.

4. Export Metadata from the Application.

Metadata:

<md:EntityDescriptor xmlns:md="urn:oasis:names:tc:SAML:2.0:metadata" entityID="http://www.okta.com/exk1rq81oEmedZSf4356">

<md:IDPSSODescriptor WantAuthnRequestsSigned="false" protocolSupportEnumeration="urn:oasis:names:tc:SAML:2.0:protocol">

<md:KeyDescriptor use="signing">

<ds:KeyInfo xmlns:ds="http://www.w3.org/2000/09/xmldsig#">

<ds:X509Data>

<ds:X509Certificate>

MIIDrDCCApSgAwIBAgIGAWWPlTasMA0GCSqGSIb3DQEBCwUAMIGWMQswCQYDVQQGEwJVUzETMBEG A1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UEBwwNU2FuIEZyYW5jaXNjbzENMAsGA1UECgwET2t0YTEU MBIGA1UECwwLU1NPUHJvdmlkZXIxFzAVBgNVBAMMDmNpc2NvLXlhbGJpa2F3MRwwGgYJKoZIhvcN AQkBFg1pbmZvQG9rdGEuY29tMB4XDTE4MDgzMTEwNDMwNVoXDTI4MDgzMTEwNDQwNVowgZYxCzAJ BgNVBAYTAlVTMRMwEQYDVQQIDApDYWxpZm9ybmlhMRYwFAYDVQQHDA1TYW4gRnJhbmNpc2NvMQ0w CwYDVQQKDARPa3RhMRQwEgYDVQQLDAtTU09Qcm92aWRlcjEXMBUGA1UEAwwOY2lzY28teWFsYmlr YXcxHDAaBgkqhkiG9w0BCQEWDWluZm9Ab2t0YS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAw ggEKAoIBAQClP7DvzVng7wSQWVOzgShwn+Yq2U4f3kbVgXWGuM0a7Bk6lAUBoq485EQJ1+heB/6x IMt8u1Z8HUsOspBECLYcI75gH4rpc2FM4kzZiDbNLb95AW6dlUztC66x42uhRYgduD5+w3/yvdwx l99upWb6SdRtnwK8cx7AyIJA4E9KK22cV3ek2rFTrMEC5TT5iEDsnVzC9Bs9a1SRIjiadvhCSPdy +qmMx9eFtZwzNl/g/vhS5F/CoC6EfOsFPr6aj/1PBeZuWuWjBFHW3Zy7hPEtHgjYQO/7GRK2RzOj bSZgeAp5YyytjA3NCn9x6FMY5Rppc3HjtG4cjQS/MQVaJpn/AgMBAAEwDQYJKoZIhvcNAQELBQAD ggEBAJUK5zGPZwxECv5dN6YERuV5C5eHUXq3KGul2yIfiH7x8EartZ4/wGP/HYuCNCNw3HTh+6T3 oLSAevm6U3ClNELRvG2kG39b/9+ErPG5UkSQSwFekP+bCqd83Jt0kxshYMYHi5FNB5FCTeVbfqRI TJ2Tq2uuYpSveIMxQmy7r5qFziWOTvDF2Xp0Ag1e91H6nbdtSz3e5MMSKYGr9HaigGgqG4yXHkAs 77ifQOnRz7au0Uo9sInH6rWG+eOesyysecPuWQtEqNqt+MyZnlCurJ0e+JTvKYH1dSWapM1dzqoX OzyF7yiId9KPP6I4Ndc+BXe1dA8imneYy5MHH7/nE/g=

</ds:X509Certificate>

</ds:X509Data>

</ds:KeyInfo>

</md:KeyDescriptor>

<md:NameIDFormat>

urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified

</md:NameIDFormat>

<md:NameIDFormat>

urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress

</md:NameIDFormat>

<md:SingleSignOnService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location="https://cisco-yalbikaw.okta.com/app/ciscoorg808433_iseokta_2/exk1rq81oEmedZSf4356/sso/saml"/>

<md:SingleSignOnService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect" Location="https://cisco-yalbikaw.okta.com/app/ciscoorg808433_iseokta_2/exk1rq81oEmedZSf4356/sso/saml"/>

</md:IDPSSODescriptor>

</md:EntityDescriptor>

Save the file in XML format.

5. Assign Users to the Application.

Assign users to this application, there is a way for AD integration, its explained in: okta-active driectory

6. Import Metadata from Idp to ISE.

Step 1. Under SAML Identity Provider, select Identity Provider Config. and Import Metadata.

Step 2. Save the configuration.

Step 3.CWA Configuration.

This document describes the configuration for  ISE and WLC.

https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/115732-central-web-auth-00.html

Add URLs in Redirect-ACL.

https://cisco-yalbikaw.okta.com  /  add your Application URL

https://login.okta.com

Verify

Test the portal and verify if you are able to reach the OKTA application

Step 1. Click on the portal test, then you should be redirected to SSO application.

Step 2. Check the information connection to <application name>

Step 3. If you enter the credentials you might see bad saml request, this does not necessarily mean that the configuration is wrong at this point.

End-user Verification

ISE Verification

Check life logs to verify the authentication status.

Troubleshoot

OKTA Troubleshoot

Step 1. Check the logs in Reports tab.

Step 2. Also from the application view the related logs.

ISE Troubleshoot

There are two log files to check

- ise-psc.log

- guest.log

Navigate to Administration > System > Logging > Debug Log Configuration. Enable the level to DEBUG.

SAML

ise-psc.log

Guestaccess

guest.log

Portal

guest.log

The table shows the component to debug and their corresponding log file.

Common Issues and Solutions

Scenario 1. Bad SAML request.

This error is generic, check the logs in order to verify the flow and pinpoint the issue. On ISE guest.log:

ISE# show logging application guest.log | last 50

2018-09-30 01:32:35,624 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.configmanager.SSOLoginConfigHandler -::- SSOLoginTransitionResult: SSOLoginTransitionResult:

Portal Name: OKTA_SSO

Portal ID: 9c969a72-b9cd-11e8-a542-d2e41bbdc546

Portal URL: https://isespan.bikawi.lab:8443/portal/SSOLoginResponse.action

Identity Provider: com.cisco.cpm.acs.im.identitystore.saml.IdentityProvider@56c50ab6

2018-09-30 01:32:35,624 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.configmanager.SSOLoginConfigHandler -::- portalSessionInfo: portalId=9c969a72-b9cd-11e8-a542-d2e41bbdc546;portalSessionId=6770f0a4-bc86-4565-940a-b0f83cbe9372;radiusSessi

onId=0a3e949b000002c55bb023b3;

2018-09-30 01:32:35,624 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.configmanager.SSOLoginConfigHandler -::- no Load balancer is configured; no redirect should be made

2018-09-30 01:32:35,624 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.configmanager.SSOLoginConfigHandler -::- No redirect manipulation is required - start the SAML flow with 'GET'...

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.configmanager.SSOLoginConfigHandler -::- Redirect to IDP: https://cisco-yalbikaw.okta.com/app/ciscoorg808433_iseokta_2/exk1rq81oEmedZSf4356/sso/saml?SAMLRequest=nZRdb9owF

Ib%2FSuT7EJMPIBahYpRqkWBlJOxiN5XtHFprwc5sQ%2Bm%2Fn0NKi%2FZRoeUyPu95j9%2FzJOOb4672DqCNUDJD%2FR5GHkiuKiEfM7Qp7%2FwRupmMDd3VDZnu7ZNcw889GOs5nTTkdJChvZZEUSMMkXQHhlhOiulyQcIeJo1WVnFVI29qDGjrjGZKmv0OdAH6IDhs1osMPVnbGBIEwoBpqOwx8YM%2Bi15NGRnFcRQ0SltaB0Vxv1CPwo1hGtcFepS3HZF3pzS

H04QZ2tLaAPLy2ww9pDwdpHQY%2Bizlld%2Fvw8inSRz6VQhxn7GKJ%2FHg4Xa%2ByJd5OV93Lnn1MP%2B6mS6Kq8TFfJl3ugJMm%2BObfDAc4i2msc%2F4aODHySDx0xhTn%2BHtKOIM0mgYnuSaVmJvfpdjGkEapwy3T8iThDEcRiw6Sd5n%2FjMxd3Wzoq7ZAd7DMGYPuTSWSpuhEPdHPk79CJe4T6KQRElvECbfkbd6XdcnITsIPtot64oM%2BVyWK391X5TI%

2B3aGyRWgMzond309NPSMCpq0YDguZsJwlRfz4JqdjINL226IsCFfnE9%2Bu1K14C8Xs4TXE1zX6nmmgdq3YIO37q9fBlQnCh3jFo72v2xmatdQLUybIhwd4a85ksvOs9qFtIbthcPVmX5YxglvW7vXLUPPSlctE8DdzUpNpWlZ7wL%2B6zyT7uxfgUzOu7n8m0x%2BAQ%3D%3D&RelayState=_9c969a72-b9cd-11e8-a542-d2e41bbdc546_DELIMITERport

alId_EQUALS9c969a72-b9cd-11e8-a542-d2e41bbdc546_SEMIportalSessionId_EQUALS6770f0a4-bc86-4565-940a-b0f83cbe9372_SEMIradiusSessionId_EQUALS0a3e949b000002c55bb023b3_SEMI_DELIMITERisespan.bikawi.lab

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.utils.Combiner -::- combined map: {redirect_required=TRUE, sso_login_action_url=https://cisco-yalbikaw.okta.com/app/ciscoorg808433_iseokta_2/exk1rq81oEmedZSf4356/sso/saml

?SAMLRequest=nZRdb9owFIb%2FSuT7EJMPIBahYpRqkWBlJOxiN5XtHFprwc5sQ%2Bm%2Fn0NKi%2FZRoeUyPu95j9%2FzJOOb4672DqCNUDJD%2FR5GHkiuKiEfM7Qp7%2FwRupmMDd3VDZnu7ZNcw889GOs5nTTkdJChvZZEUSMMkXQHhlhOiulyQcIeJo1WVnFVI29qDGjrjGZKmv0OdAH6IDhs1osMPVnbGBIEwoBpqOwx8YM%2Bi15NGRnFcRQ0SltaB0Vxv

1CPwo1hGtcFepS3HZF3pzSH04QZ2tLaAPLy2ww9pDwdpHQY%2Bizlld%2Fvw8inSRz6VQhxn7GKJ%2FHg4Xa%2ByJd5OV93Lnn1MP%2B6mS6Kq8TFfJl3ugJMm%2BObfDAc4i2msc%2F4aODHySDx0xhTn%2BHtKOIM0mgYnuSaVmJvfpdjGkEapwy3T8iThDEcRiw6Sd5n%2FjMxd3Wzoq7ZAd7DMGYPuTSWSpuhEPdHPk79CJe4T6KQRElvECbfkbd6XdcnITsIP

tot64oM%2BVyWK391X5TI%2B3aGyRWgMzond309NPSMCpq0YDguZsJwlRfz4JqdjINL226IsCFfnE9%2Bu1K14C8Xs4TXE1zX6nmmgdq3YIO37q9fBlQnCh3jFo72v2xmatdQLUybIhwd4a85ksvOs9qFtIbthcPVmX5YxglvW7vXLUPPSlctE8DdzUpNpWlZ7wL%2B6zyT7uxfgUzOu7n8m0x%2BAQ%3D%3D&RelayState=_9c969a72-b9cd-11e8-a542-d2e4

1bbdc546_DELIMITERportalId_EQUALS9c969a72-b9cd-11e8-a542-d2e41bbdc546_SEMIportalSessionId_EQUALS6770f0a4-bc86-4565-940a-b0f83cbe9372_SEMIradiusSessionId_EQUALS0a3e949b000002c55bb023b3_SEMI_DELIMITERisespan.bikawi.lab}

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalStepController -::- targetUrl: pages/ssoLoginRequest.jsp

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalStepController -::- portalId: 9c969a72-b9cd-11e8-a542-d2e41bbdc546

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalStepController -::- webappPath: /portal

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalStepController -::- portalPath: /portal/portals/9c969a72-b9cd-11e8-a542-d2e41bbdc546

2018-09-30 01:32:35,626 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalPreResultListener -::- No page transition config. Bypassing transition.

2018-09-30 01:32:35,627 DEBUG  [https-jsse-nio-10.48.17.71-8443-exec-2][] cisco.ise.portalwebaction.controller.PortalFlowInterceptor -::- result: success

ISE has successfully redirected the user to IDP. However, no response back to ISE and the bad SAML request appears. Identify that OKTA does not accept our SAML request below is the request.

https://cisco-yalbikaw.okta.com/app/ciscoorg808433_iseokta_2/exk1rq81oEmedZSf4356/sso/saml?SAMLRequest=nZRdb9owF

Ib%2FSuT7EJMPIBahYpRqkWBlJOxiN5XtHFprwc5sQ%2Bm%2Fn0NKi%2FZRoeUyPu95j9%2FzJOOb4672DqCNUDJD%2FR5GHkiuKiEfM7Qp7%2FwRupmMDd3VDZnu7ZNcw889GOs5nTTkdJChvZZEUSMMkXQHhlhOiulyQcIeJo1WVnFVI29qDGjrjGZKmv0OdAH6IDhs1osMPVnbGBIEwoBpqOwx8YM%2Bi15NGRnFcRQ0SltaB0Vxv1CPwo1hGtcFepS3HZF3pzS

H04QZ2tLaAPLy2ww9pDwdpHQY%2Bizlld%2Fvw8inSRz6VQhxn7GKJ%2FHg4Xa%2ByJd5OV93Lnn1MP%2B6mS6Kq8TFfJl3ugJMm%2BObfDAc4i2msc%2F4aODHySDx0xhTn%2BHtKOIM0mgYnuSaVmJvfpdjGkEapwy3T8iThDEcRiw6Sd5n%2FjMxd3Wzoq7ZAd7DMGYPuTSWSpuhEPdHPk79CJe4T6KQRElvECbfkbd6XdcnITsIPtot64oM%2BVyWK391X5TI%

2B3aGyRWgMzond309NPSMCpq0YDguZsJwlRfz4JqdjINL226IsCFfnE9%2Bu1K14C8Xs4TXE1zX6nmmgdq3YIO37q9fBlQnCh3jFo72v2xmatdQLUybIhwd4a85ksvOs9qFtIbthcPVmX5YxglvW7vXLUPPSlctE8DdzUpNpWlZ7wL%2B6zyT7uxfgUzOu7n8m0x%2BAQ%3D%3D&RelayState=_9c969a72-b9cd-11e8-a542-d2e41bbdc546_DELIMITERport

alId_EQUALS9c969a72-b9cd-11e8-a542-d2e41bbdc546_SEMIportalSessionId_EQUALS6770f0a4-bc86-4565-940a-b0f83cbe9372_SEMIradiusSessionId_EQUALS0a3e949b000002c55bb023b3_SEMI_DELIMITERisespan.bikawi.lab

Now check again the application perhaps there are changes made.

The SSO URL is using IP address, however, guest is sending FQDN as we can see in the request above the last line contains SEMI_DELIMITER<FQDN> to fix this issue change the IP address to FQDN on OKTA  settings.

Scenario 2. "There was a problem accessing the site. Please contact helpdesk for assistance".

Guest.log

2018-09-30 02:25:00,595 ERROR  [https-jsse-nio-10.48.17.71-8443-exec-1][] guestaccess.flowmanager.step.guest.SSOLoginStepExecutor -::- SSO Authentication failed or unknown user, authentication result=FAILED, isFailedLogin=true, reason=24823 Assertion does not contain ma

tching service provider identifier in the audience restriction conditions

2018-09-30 02:25:00,609 ERROR  [https-jsse-nio-10.48.17.71-8443-exec-1][] guestaccess.flowmanager.step.guest.SSOLoginStepExecutor -::- Login error with idp

From the logs, ISE reports that the Assertion is not correct. Check OKTA Audience URI ensure that it matches the SP to resolve it.

Scenario 3. Redirected to the Blank page, or the login option does not show.

It depends on the environment and the portal configuration. In this kind of issue you need to check the OKTA application and what URL's it require to authenticate. Click on the portal test then inspect element to check what websites must be reachable.

In this scenario only two URLs: application and login.okta.com - those should be permitted on the WLC.

Related Information

- https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine-21/200551-Configure-ISE-2-1-Guest-Portal-with-Pin.html

- https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine-23/213352-configure-ise-2-3-sponsor-portal-with-ms.html

- https://www.safaribooksonline.com/library/view/ccna-cyber-ops/9780134609003/ch05.html

- https://www.safaribooksonline.com/library/view/spring-security-essentials/9781785282621/ch02.html

- https://developer.okta.com