Introduction
This document describes a deployment on Cisco Security Manager (CSM) using workflow and ticket base.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
- Knowledge of Adaptive Security Appliance (ASA)
- Knowledge of Firewall configuration
Components Used
The information in this document is based on these software and hardware versions:
- Windows Server 2012
- CSM v4.22
- ASA v9.12.5
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Background Information
Specific requirements for this document include:
- Ensure you have enough privileges to make the necessary changes
- Ensure that you understand the changes you are going to make with each deployment
- Choose the appropriate guide depending on your current configuration
Configure
Non-Workflow Mode without Ticket Management
Step 1. Log in to Cisco Security Manager Client
.
From the dropdown, choose Configuration Manager
.
![GUI Dialog 1](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-00.png)
Step 2. Make changes that you like to deploy.
![GUI Dialog 2](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-01.png)
Step 3. Navigate to Submit & Deploy Changes
.
![GUI Dialog 3](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-02.png)
Step 4. Choose the devices that you want to deploy to and when you are ready, click Deploy.
![GUI Dialog 4](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-03.png)
Note: While deployment is running, a pop-up window appears where you can monitor the progress.
![GUI Dialog 5](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-04.png)
Step 5. (Optional) Once the deployment is accomplished, you can download the report or Transcript.
![GUI Dialog 6](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-05.png)
Non-Workflow Mode with Ticket Management
Enable Ticket Management
In order to use the ticket base, it must be enabled. If you already have a ticket base flow enabled, skip this step.
Step 1. Navigate to Tools > Security Manager Administration
.
![GUI Dialog 7](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-06.png)
Step 2. Navigate to Ticket Management and check the option Enable Ticketing.
![GUI Dialog 8](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-07.png)
Step 3. Click yes
in order to confirm that you understand the warning and want to proceed.
![GUI Dialog 9](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-08.png)
Deployment with Non-Workflow Mode with Ticket Management
Step 1. Open a new ticket by navigating to Ticket > New ticket
.
![GUI Dialog 10](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-09.png)
Step 2. Name the new ticket and add a description.
![GUI Dialog 11](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-10.png)
Tip: You can verify the new ticket is open and the current ticket in use, at the top right of the screen.
![GUI Dialog 12](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-11.png)
Tip: Alternatively you can use Ticket Manager in order to Create, Submit, and Discard tickets by clicking on the top right button.
![Ticket manager](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-12.png)
Step 3. Make necessary changes to the configuration and save.
![GUI Dialog 14](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-13.png)
Step 4. (Optional) You can Discard or View Changes.
![GUI Dialog 15](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-14.png)
Caution: Discarding a Ticket undoes all configuration changes made on the ticket.
Step 5. Submit the ticket once configuration changes have been approved and validations have been done.
![GUI Dialog 16](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-15.png)
Tip: Validation and submission of tickets can also be done by the Ticket Manager.
![GUI Dialog 17](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-16.png)
Step 6. Click OK
when validations have been reviewed.
![GUI Dialog 18](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-17.png)
Step 7. Submit ticket.
![GUI Dialog 19](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-18.png)
Tip: You can leave a comment when submitting a ticket.
Step 8. Review the status of the ticket and ensure that it was successfully approved before proceeding with deployment.
![GUI Dialog 20](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-19.png)
Step 9. Navigate to Deployment Manager.
![Deployment Manager](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-20.png)
Step 10. Click Deploy when you are ready to push configuration changes.
![GUI Dialog 22](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-21.png)
Step 11. The deployment window shows Tickets to deploy and to what devices it is targeting. Once the information has been reviewed, click Deploy.
![GUI Dialog 23](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-22.png)
Step 12. Monitor deployment and review the final status.
![GUI Dialog 24](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-23.png)
Troubleshoot
In case the deployment fails, it can be useful to review the report of the deployment. You can generate it by clicking Generate Report when the deployment has finished.
![GUI Dialog 25](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-24.png)
Alternatively, you can navigate to Deployment Manager, choose the deployment, and click Generate Report.
![GUI Dialog 26](/c/dam/en/us/support/docs/security/security-management-platform/221088-deploy-example-on-csm-to-asa-25.png)