The Cisco IP Phone 8800 Series are based on the same hardware as Cisco enterprise phones but have different software as it supports 3rd Party Call Control (3PCC). These models support most features of SPA phones with refreshed ID and enhanced user experience.
The 8800 Series is ideal for knowledge workers, as well as administrative, managerial, and executive staff. It also works well in shared workspace environments.
With the Cisco Spark Phone OS, the series provides flexible deployment options, whether on-premises, from the cloud, or in a hybrid configuration.
This article provides a comparative chart of common and unique features among the different models of the Cisco IP Phone 8800 Series.
Features |
CP-8841 |
CP-8851 |
CP-8861 |
Screen |
800 x 480 WVGA (5”) |
800 x 480 WVGA (5”) |
800 x 480 WVGA (5”) |
Touch Screen |
No |
No |
No |
Ethernet Switch |
10/100/1000 Mbps |
10/100/1000 Mbps |
10/100/1000 Mbps |
Programmable Line Keys |
5 |
5 |
5 |
Programmable Soft Keys |
4 |
4 |
4 |
Fixed Features Keys |
12 |
12 |
12 |
Mobile Remote Access without a VPN client through Cisco Expressway |
Yes |
Yes |
Yes |
Handsfree |
Yes |
Yes |
Yes |
Speakerphone |
Yes |
Yes |
Yes |
Signaling Protocols |
SIP |
SIP, Bluetooth |
SIP, Bluetooth |
802-3AF |
Yes |
Yes |
Yes |
Wi-Fi |
— |
— |
802.11a/b/g/n/ac |
Cisco Intelligent |
Yes |
Yes |
Yes |
USB Charging |
— |
1 Port |
2 Ports |
Cisco Power |
No |
No |
No |
DHCP |
Yes |
Yes |
Yes |
Codecs |
G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC |
G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC |
G.711a, G.711u, G.729a, G.729b, G.729ab, iSAC |
802-1p/q |
Yes |
Yes |
Yes |
Supported Cisco Call Control Platforms |
CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later |
CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later |
CUCM: 8.5.1 (non-secured mode), 8.6.2, 9.1.2, 10.0 and later Bus. Edition: 8.6.2, 9.1.2, 10.0 and later HCS: 8.6.2 and later Spark Cloud: Requires Spark Phone OS 11.0 or later Third Party Call Control: IP Phone Firmware cp-88xx- 10-3-1-1-3PCC and later |
UC Manager Encryption Support |
Yes |
Yes |
Yes |
Headset Port (RJ9) |
Yes |
Yes |
Yes |
EHH Support (AUX) |
— |
— |
— |
Electronic Hook Switch (EHS) Support (AUX & USB) |
Yes (AUX only) |
Yes |
Yes |
Wideband Audio |
Yes |
Yes |
Yes |
POE Classification |
Class 2 |
3 |
4 |
Key Expansion Module (KEM) Support |
— |
Up to 2 |
Up to 3 |
External Audio Port |
— |
— |
Yes |
Integrated Bluetooth |
— |
Yes |
Yes |