Record a Phone Call on SPA300/SPA500 Series IP Phone

Available Languages

Download Options

  • PDF     (114.8 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (125.5 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (173.1 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:December 11, 2018
Document ID:SMB1994

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Record a Phone Call on SPA300/SPA500 Series IP Phone

Objectives

Live Recording allows for a phone conversation to be recorded. After the call is complete, the recording will go into voicemail mailbox where it can be accessed just like any other voicemail message. Live Recording must be enabled on the device managing the phone, and voicemail must be configured for the extension number of the person recording the phone call.

This document explains how to record a phone call on the SPA300/SPA500 Series IP Phone.

Applicable Devices

• SPA300 Series IP Phone
• SPA500 Series IP Phone

Step-by-Step Procedure

Record a Phone Call

Step 1. Dial a person to create a phone session.

Step 2. Select the more tab to view additional options.

Step 3. Select the LiveRcd tab to begin recording the conversation.

Step 4. Recording will end when the call is ended. The recorded call is now available in the voicemail mailbox.

Was this Document Helpful?

FeedbackFeedback

Contact Cisco