The Cisco Unified Communications 560 for Small Business (UC560) is now obsolete (past End-of-Life and End-of-Support status).
End-of-Sale Date: 2014-01-20
End-of-Support Date: 2017-01-31
Cisco's End-of-Life Policy
For a replacement, we recommend the Cisco Business Edition 6000
You can view a listing of available Call Control offerings that best meet your specific needs
If you want support information for the Cisco Unified Communications 560 for Small Business (UC560) documentation, it may be available through Cisco.com Search or in the Cisco Community