Cisco Unified Attendant Console Standard Compatibility Matrix

Available Languages

Download Options

  • PDF     (17.3 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (68.6 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (76.6 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:September 27, 2018
Document ID:118860

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

    Introduction

    This document describes the compatibility between Cisco Unified Attendant Console Standard (CUACS) with Cisco Unified Communications Manager (CUCM) and a Microsoft Windows machine. It does not provide information in regards to installation. Refer to the Release Notes and Install Guide in order to learn about all the requirements before server installation.

    Prerequisites

    Requirements

    Cisco recommends that you have knowledge of CUCM and CUAC.

    Components Used

    This document is not restricted to specific software and hardware versions.

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

    How to Use the Matrix

    Look for the CUACS version that you run on the Y-axis in the table. Check for the supported CUCM version on the X-axis. In the tables X means supported.

    Compatibility Matrix

    CUACS Compatibility with CUCM

    This is the CUACS Compatibility Matrix with CUCM:

    CUCM >>>>>
    CUACS
    7.1(5)**
    8.O.1*
    8.0(3)*
    8.5***
    8.6
    9.0.1
    9.1(1)
    9.1(2)
    10.0(1)****
    10.5(1)****
    10.5(2)
    11.0.1
    11.5.X
    12.0.1
    10.0.1
    X
    X
    X
    X
    X
    X
    X
    X
    X
    		          
    10.5.1
    X
    X
    X
    X
    X
    X
    X
    X
    X
    X
    		        
    10.5.1SR1
    X
    X
    X
    X
    X
    X
    X
    X
    X
    X
    		        
    10.6.0
    X
    X
    X
    X
    X
    X
    X
    X
    X
    X
    X
    		      
    11.0.1          
    X
    X
    X
    X
    X
    X
    		 X    
    11.0.2          
    X
    X
    X
    X
    X
    X
    		 X X  
    11.0.3           X X X X X X X X  
    12.0.X                 X X X X X X


    * Not supported when you run under a 64-bit Operating System (OS).

    ** Not supported when you run under Windows 7 (32-bit) or any other 64-bit OS. Cisco Unified Presence Version 7.1.5 is not supported.

    *** Supported on Service Update (SU) 1 and above.

    **** The only CUCM release supported under Windows 8 (64-bit). Supported on Windows 8.1 when you run with CUCM 10.5.1 and later.

    CUACS Compatibility with CUCM and Windows

    This is the compatibility matrix for specific versions of CUACS with CUCM and Windows.

    CUACS Version 10.0.1 Compatibility with CUCM and Windows

    CUCM Version Windows XP 32-bit Windows Vista 32-bit Windows 7 32-bit Windows 7 64-bit Windows 8 64-bit
    7.1(5)*
    X
    X
    		      
    8.0(1)
    X
    X
    X
    		    
    8.0(3)
    X
    X
    X
    		    
    8.5(1) **
    X
    X
    X
    X
    		  
    8.6(1)
    X
    X
    X
    X
    		  
    8.6(2)
    X
    X
    X
    X
    		  
    9.0(1)
    X
    X
    X
    X
    		  
    9.1(1)
    X
    X
    X
    X
    		  
    9.1.(2)
    X
    X
    X
    X
    		  
    10.0(1)
    X
    X
    X
    X
    X


    * CUP Version 7.1(5) is not supported.

    ** CUCM Version 8.5(1) is supported on SU1 and later.

    CUACS Version 10.5.1 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1
    7.1(5)*
    X
    		      
    8.0(1)
    X
    		      
    8.0(3)
    X
    		      
    8.5(1) **
    X
    X
    		    
    8.6(1)
    X
    X
    		    
    8.6(2)
    X
    X
    		    
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		    
    9.1.(2)
    X
    X
    		    
    10.0(1)
    X
    X
    X
    		  
    10.5(1)
    X
    X
    X
    X

    * CUP Version 7.1(5) is not supported.

    ** CUCM Version 8.5(1) is supported on SU1 and later.

    CUACS Version 10.5.1 SR1 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1 32-bit and Wow64
    7.1(5)*
    X
    		      
    8.0(1)
    X
    		      
    8.0(3)
    X
    		      
    8.5(1) **
    X
    X
    		    
    8.6(1)
    X
    X
    		    
    8.6(2)
    X
    X
    		    
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		    
    9.1.(2)
    X
    X
    		    
    10.0(1)
    X
    X
    X
    		  
    10.5(1)
    X
    X
    X
    X

    * CUP Version 7.1(5) is not supported.

    ** CUCM Version 8.5(1) is supported on SU1 and later.

    CUACS Version 10.6.0 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1 32-bit and Wow64
    7.1(5)*
    X
    		      
    8.0(1)
    X
    		      
    8.0(3)
    X
    		      
    8.5(1) **
    X
    X
    		    
    8.6(1)
    X
    X
    		    
    8.6(2)
    X
    X
    		    
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		    
    9.1.(2)
    X
    X
    		    
    10.0(1)
    X
    X
    X
    		  
    10.5(x)
    X
    X
    X
    X

    * CUP Version 7.1(5) is not supported.

    ** CUCM Version 8.5(1) is supported on SU1 and later.

    CUACS Version 11.0.1 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1 32-bit and Wow64
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		    
    9.1.(2)
    X
    X
    		    
    10.0(1)
    X
    X
    X
    		  
    10.5.1
    X
    X
    X
    X
    10.5.2
    X
    X
    X
    X
    11.0.1
    X
    X
    X
    X

    CUACS Version 11.0.2 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1 32-bit and Wow64
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		    
    9.1.(2)
    X
    X
    		    
    10.0(1)
    X
    X
    X
    		  
    10.5.1
    X
    X
    X
    X
    10.5.2
    X
    X
    X
    X
    11.0.1
    X
    X
    X
    X
    11.5.1*
    X
    X
    X
    X

    Refer to defect CSCva24885 if you run a CUCM 11.5 version earlier than 11.5 (1.13032-4).

    CUACS Version 11.0.3 Compatibility with CUCM and Windows

    CUCM Version Windows Vista 32-bit and Wow64 Windows 7 32-bit and Wow64 Windows 8 32-bit and Wow64 Windows 8.1 32-bit and Wow64 Windows 10 32-bit and Wow64
    9.0(1)
    X
    X
    		    
    9.1(1)
    X
    X
    		      
    9.1.(2)
    X
    X
    		      
    10.0(1)
    X
    X
    X
    		    
    10.5.1
    X
    X
    X
    X
    		  
    10.5.2
    X
    X
    X
    X
    		 X*
    11.0.1
    X
    X
    X
    X
    		  X
    11.5.1*
    X
    X
    X
    X
    		  X

    Refer to defect CSCva24885 if you run a CUCM 11.5 version earlier than 11.5 (1.13032-4).

    * Supported for CUCM version 10.5.2.14900-16 or later

    The requirements outlined under Further Problem Description must be satisfied before new installations and upgrades to CUACS 11.0(3). 

    CUACS Version 12.0.X Compatibility with CUCM and Windows

    CUCM Version Windows 7 SP-1 Windows 8.1 Update 1 Windows 10 (desktop Mode)
    10.0(1)
    X
    		    
    10.5.1
    X
    X
    		  
    10.5.2
    X
    X
    		 X*
    11.0.1
    X
    X
    		  X**
    11.5.1
    X
    X
    		  X
    12.0.1
    X
    X
    		 X

    * Supported for CUCM version 10.5.2.14900-16 or later.

    ** Supported for CUCM version 11.0.1.22900-14 or later.

    TAC Authored

    Contributed by Cisco Engineers

    • Alok Singh
      Cisco TAC Engineer
    • Manjunath Sheregar
      Cisco TAC Engineer

    Was this Document Helpful?

    FeedbackFeedback

    Contact Cisco

    This Document Applies to These Products