Introduction
This document describes how to install phone locale on a Cisco 7841 Series IP phone.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions:
- Cisco Unified Communcication Manager 12.x
- Cisco IP phone 7841
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Background Information
Cisco Unified Communications Manager (CUCM) provides system-defined localization support for 12 languages including English and 16 countries including the United States. Network locales specify country-specific tones and cadences; user locales specify the language to use for text displays.
Configure
Configurations
This is the procedure to perform a hard factory reset of the phone:
Step 1. Download the locale from the Cisco website.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-00.png)
Step 2. Navigate to OS Administration > Software Upgrades > Install/Upgrade.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-01.png)
Step 3. As shown in the image, enter the credentials for the SFTP server.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-02.png)
Step 4. Select the locale from the Options/Upgrades drop down menu and click on Next, as shown in the image. Installation of the locale starts.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-03.png)
5. Click on Next, as shown in the image, after the Checksum Details are verified.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-04.png)
Step 6. Installation of the locale is successful
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-05.png)
Step 7. Reset the Cisco TFTP service on all the nodes which runs it as you navigate to Servicability Page > Tools > Contol Center Feature services. Select Cisco TFTP service there and click on restart, as shown in the image.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-06.png)
Step 8. Navigate to the phone.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-07.png)
Step 9. Under User Locale select the locale that you just download.
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-08.png)
Step 10. Save, apply configuration and reset the phone .
Verify
If the locale is successfully installed, you are able to see the softleys in the native language as shown in the image:
![](/c/dam/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213534-installation-of-phone-locale-on-ip-phone-09.png)
Troubleshoot
There is currently no specific troubleshooting information available for this configuration.