Install CUCM Cluster Using Data Export and Import Feature

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Updated:July 30, 2024
Document ID:222244

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    Introduction

    This document describes the procedure of CUCM installation using Data Export and Import feature.

    Prerequisites

    Requirements

    Cisco recommends that you have knowledge of these topics.

    • CUCM
    • IP Phone

    Components Used

    The information in this document is based on these software versions.

    • Source CUCM cluster versions - 12.5.1.15900-66.
    • Destination CUCM cluster versions - 15.0.1.11900-23.

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

    Configure

    Configurations

    Data export is done on the old source CUCM cluster and data import is done on the new destination cluster. Your source cluster version must be Release 10.5 or higher. If your source cluster version is not Release 12.5(1) SU5 or higher, you must install the latest version of the ciscocm.DataExport COP file on each node of the source system.

    Steps included for CUCM installation using data export and import feature:

    • Export data from the source cluster Publisher to the SFTP server.
    • Export data from the source cluster Subscriber to the SFTP server.
    • Shutdown the source cluster Publisher.
    • Shutdown the source cluster Subscriber.
    • Install new Publisher using exported data.
    • Install new Subscriber using exported data.

    Export Data from the Source Cluster Publisher to the SFTP Server

    Source cluster version is 12.5.1.15900-66.
    Login to the command line interface of the CUCM Publisher and run the command utils system upgrade dataexport initiate.

    Data Export CommandData Export Command

    Provide the SFTP server details, the destination Publisher hostname and the IP Address.

    note-icon

    Note: Here, I have used the same hostname and IP address of the Publisher.

    Processing Data ExportProcessing Data Export

    Run the command utils system upgrade dataexport status for checking whether the data export process is completed or not.

    Data Export Progress CheckData Export Progress Check

    In the SFTP server, a new folder is automatically created with name like cluster-Publisher IP Address and the exported data is downloaded into it.

    Exported Data Location in the SFTP ServerExported Data Location in the SFTP Server

    After export is done for the Publisher, the status shows completed from the output of utils system upgrade dataexport status.

    Data Export is Completed for the PublisherData Export is Completed for the Publisher

    Data Export is Completed for the PublisherData Export is Completed for the Publisher

    Export Data from the Source Cluster Subscriber to the SFTP Server

    The steps are same like what we did for the Publisher.

    Run the command utils system upgrade dataexport initiate.

    Data Export on the SubscriberData Export on the Subscriber

    Provide the SFTP server details, the destination Subscriber hostname and IP Address.

    note-icon

    Note: In this LAB we used the same source cluster Subscriber hostname and IP Address.

    Processing Data ExportProcessing Data Export

    In the same folder location (cluster-Publisher IP Address) of the SFTP, the Subscriber exported data exists.

    Data Export is Completed for SubscriberData Export is Completed for Subscriber

    After export is done for the Subscriber, the status shows completed from the output of utils system upgrade dataexport status.

    Data Export is Completed for SubscriberData Export is Completed for Subscriber

    Shutdown the Source Cluster Publisher

    Shutdown the Publisher by executing the command utils system shutdown.

    Shutdown the PublisherShutdown the Publisher

    Shutdown the Source Cluster Subscriber

    Shutdown the Subscriber by executing the command utils system shutdown.

    Shutdown the SubscriberShutdown the Subscriber

    Install New Publisher Using Exported Data

    Build a Virtual Machine for the Publisher using appropriate OVA Template.
    Mount 15.0.1.11900-23 version bootable image to the Virtual Machine (VM) and turn ON the VM.
    Press OK button after the media check is success.

    Choose Cisco Unified Communication Manager and click the OK button.

    Press Yes button to proceed with installation of 15.0.1.11900-23 version.

    Proceed with InstallProceed with Install

    Click the Import button in the Platform Installation Wizard.

    Platform Installation WizardPlatform Installation Wizard

    After reading the displayed information, click OK button in the Import Upgrade Configuration information.

    Import Upgrade Configuration InformationImport Upgrade Configuration Information

    Choose appropriate timezone and then click the OK button.

    Click the Continue button in the Auto Negotiation Configuration.

    Click the No button to have the default value in MTU Configuration.

    Press the No button under the DHCP Configuration.

    Provide the Host Name, IP Address, IP Mask and Gateway (GW) Address and then press the OK button.

    Static Network ConfigurationStatic Network Configuration

    Click the Yes button under the DNS Client Configuration.

    Provide the Primary DNS server IP Address and Domain and then click the OK button.

    DNS Client ConfigurationDNS Client Configuration

    Provide the SFTP server information (IP, directory, login ID and Password) where we have the exported data of the source cluster and then press the OK button.

    note-icon

    Note: Location of the Publisher exported data is present in the folder cluster-Publisher_IP_Address as shown in the screenshot.

    Exported Data Location in the SFTP ServerExported Data Location in the SFTP Server

    Software Location of Data to ImportSoftware Location of Data to Import

    Provide the Certificate information and click the OK button.

    Press the Yes button under First Node Configuration.

    First Node ConfigurationFirst Node Configuration

    Configure the NTP (Network Time Protocol) server and then click the Proceed button.

    NTP Client ConfigurationNTP Client Configuration

    Click the No button for SMTP Host Configuration.

    note-icon

    Note: If want to configure SMTP then press Yes button and configure the SMTP host.

    Choose appropriate option under Smart Call Home Enable Page and click the OK button.

    Click the OK button under Platform Configuration Confirmation page to proceed with installation.

    Platfrom Configuration ConfirmationPlatfrom Configuration Confirmation

    After few minutes the installation of the Publisher is finished using the import feature.

    Publisher Installation is Completed SuccessfullyPublisher Installation is Completed Successfully

    Install New Subscriber Using Exported Data

    Build a Virtual Machine for the Subscriber using appropriate OVA Template.
    Mount 15.0.1.11900-23 version bootable image to the Virtual Machine (VM) and turn ON the VM.
    Press OK button after the media check is success.

    Choose Cisco Unified Communication Manager and click the OK button.

    Press Yes button to proceed with installation of 15.0.1.11900-23 version.

    Click the Import button in the Platform Installation Wizard.

    Platform Installation WizardPlatform Installation Wizard

    After reading the displayed information, click OK button in the Import Upgrade Configuration information.

    Choose appropriate timezone and then click the OK button.

    Click the Continue button in the Auto Negotiation Configuration.

    Click the No button to have the default value in MTU Configuration.

    Press the No button under the DHCP Configuration.

    Provide the Host Name, IP Address, IP Mask and Gateway(GW) Address for the Subscriber server and then press the OK button.

    Static Network ConfigurationStatic Network Configuration

    Click the Yes button under the DNS Client Configuration.

    Provide the Primary DNS and Domain and then click the OK button.

    DNS Client ConfigurationDNS Client Configuration

    Provide the SFTP server information (IP, directory, login ID and Password) where we have the exported data of the source cluster and then press the OK button.

    Software Location of Data to ImportSoftware Location of Data to Import

    note-icon

    Note: Location of the Subscriber exported data is present in the folder cluster-Publisher_IP_Address as shown in the screenshot.

    Subscriber Exported Data Location in SFTP ServerSubscriber Exported Data Location in SFTP Server

    Provide the Certificate information and click the OK button.

    Press the No button under First Node Configuration.

    First Node ConfigurationFirst Node Configuration

    Press OK button on the First Node Configuration page.

    Click on the No button under Network Connectivity Test Configuration page.

    Provide the Publisher host name and IP Address in the First Node Access Configuration page and click the OK button.

    note-icon

    Note: The Security Password is auto-populated via imported data in this page.

    First Node Access ConfigurationFirst Node Access Configuration

    Click the No button for SMTP Host Configuration.

    note-icon

    Note: If want to configure SMTP then press Yes button and configure the SMTP host.

    Click the OK button under Platform Configuration Confirmation page to proceed with installation.

    Platform Configuration ConfirmationPlatform Configuration Confirmation

    After few minutes the installation of the Subscriber is successful using import feature.

    Subscriber Installation is SuccessfulSubscriber Installation is Successful

    Verify

    After successful installation of the Publisher and Subscriber, run the commands to validate.

    show myself
    show version active
    utils dbreplication runtimestate
    file view install system-history.log

    PUBLISHER

    Publisher VerificationPublisher Verification

    Publisher VerificationPublisher Verification

    Publisher VerificationPublisher Verification

    SUBSCRIBER

    Subscriber VerificationSubscriber Verification

    Subscriber VerificationSubscriber Verification

    Subscriber VerificationSubscriber Verification

    Related Information

    Install with Data Import

    Revision History

    Revision Publish Date Comments
    1.0
    30-Jul-2024
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Ramesh Balakrishnan
      Cisco TAC Engineer

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