Mobile Supervisor Support FAQ

Available Languages

Updated:July 21, 2009

Document ID:110562

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Cisco - Mobile Supervisor Support FAQ

Introduction

Does Cisco support the Cisco Mobile Supervisor applet from Apple?

Related Information

Introduction

This document describes Cisco's support for the Cisco Mobile Supervisor.

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Q. Does Cisco support the Cisco Mobile Supervisor applet from Apple?

A. Cisco Mobile Supervisor is a free application available from the Apple App Store. It is an extension to the Cisco Supervisor Desktop (CSD) on a mobile device and works with Unified Contact Center Express (Unified CCX) release 5.0 and 7.0. This application reformats three real-time Unified CCX reports for display on the iPhone3G and iPod touch devices.

Note: Cisco Mobile Supervisor is available to users for free on an "as is" basis. The Cisco Mobile Supervisor is not a Cisco-supported application. Any definitive or existing agreements for global support between Cisco Systems and any other company does not include the Cisco Mobile Supervisor.

For a very limited best effort support, you can contact mobileSupervisor@external.cisco.com.