Manage Licenses
License Manager Overview
The Catalyst Center License Manager feature helps you visualize and manage all of your Cisco product licenses, including Smart Account licenses. From the top-left corner, click the menu icon and choose . The License Manager window contains tabs with the following information:
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Overview:
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Switch: Shows purchased and in-use license information for all switches.
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Router: Shows purchased and in-use license information for all routers.
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Wireless: Shows purchased and in-use license information for all wireless controllers and APs.
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ISE: Shows purchased and in-use license information for devices managed by Cisco Identity Services Engine (ISE).
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Licenses: The License Summary shows the total licenses purchased from Cisco Smart Software Management (CSSM), the number of licenses that are about to expire, and out-of-compliance details for all types of licenses for all Cisco devices.
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Sync Status: In a table, the Smart License Policy (SLP) compliance shows the devices and timeline graph of license usage reports sent from Catalyst Center to CSSM.
To manage licenses, you can use the controls shown above the table listings in each tab. The following table describes each of the controls.
Control | Description |
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Filter |
Click Filter to specify one or more filter values and then click Apply. You can apply multiple filters. To remove a filter, click the x icon next to the corresponding filter value. |
Change Cisco DNA License |
Select one or more licenses and choose Change License Level. to change the level of a selected license to Essentials or Advantage. You can also use this control to remove a license. For more information, see |
Change Virtual Account |
Select one or more licenses and choose to specify the Virtual Account used to manage these licenses. |
Manage Smart License > Register |
Select one or more Smart License-enabled devices and choose to register the Smart License-enabled devices. |
Manage Smart License > Deregister |
Select one or more Smart License-enabled devices and choose to unregister the Smart License-enabled devices. |
Manage License Reservation > Enable License Reservation |
Choose the device for which you want to apply Specific License Reservation (SLR) or Permanent License Reservation (PLR), then choose . |
Manage License Reservation > Update License Reservation |
The device must be in SLR registered state. You can update the SLR applied to a wireless device or switch with a wireless controller package. Choose the device for which you want to update SLR, then choose . |
Manage License Reservation > Cancel/Return License Reservation |
Choose the device and choose to cancel or return the SLR or PLR applied to the device. |
Manage License Reservation > Factory License Reservation |
Choose the device and choose to enable the factory-installed SLR on the device. |
Recent Tasks |
Click Recent Tasks to see a list of all 50 of the most recently performed Catalyst Center tasks. Use the drop-down to filter the list to show only those tasks with a status of Success, Failure, or In Progress. |
License Usage |
Click License Usage to see the license utilization percentage for all types of licenses. |
Refresh |
Click Refresh to reload the window with current data. |
Find |
Enter a search term in the Find field to find all licenses in the list that have that term in any column. Use the asterisk (*) character as a wildcard anywhere in the search string. |
The Licenses table displays the information shown for each device. All of the columns support sorting. Click the column header to sort the rows in ascending order. Click the column header again to sort the rows in descending order.
Not all columns are used in every tab. Also, some of the columns are hidden in the default column view setting. To view the hidden columns, click the gear icon and under Edit Table Columns, choose the columns you want displayed in the table.
Column | Description |
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Device Type: Device Series |
Name of the device product series (for example, Catalyst 3850 Series Ethernet Stackable Switch). For more information, see View License Details. |
Device Type: Total Devices |
The total number of devices in this product series that are under active management by Catalyst Center. |
Purchased Licenses |
The total number of purchased Catalyst Center subscription licenses for the devices in this product series. |
Purchased Licenses: Network/Legacy |
The total number of purchased Network (or Legacy) perpetual licenses for the devices in this product series. |
Used Licenses |
The total number of Catalyst Center subscription licenses applied to the devices in this product series. |
Used Licenses: Network/Legacy |
The total number of Network perpetual licenses for the devices in this product series. |
Feature Licenses (applicable only for Routers) |
The number of licenses purchased for specific features such as security, AVC, and so on. |
Column | Description |
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Device Name |
Name of the device. For more information, see View License Details. |
Device Family |
The category of the device, such as Switches and Hubs, as defined by Catalyst Center. |
IP Address |
IP address of the device. |
Device Series |
The full name of the Cisco product series to which the listed device belongs (for example, Cisco Catalyst 3850 Series Ethernet Stackable Switch). |
Catalyst Center License |
The Catalyst Center license level. |
Catalyst Center License Expiry |
The expiration date of the Catalyst Center license. |
License Mode |
The Catalyst Center license mode. |
Network License |
The type of network license. |
Virtual Account |
The name of the Cisco Virtual Account managing the license for the device. The Virtual Account and the site hierarchy are distinct entities and are not interconnected. Licensing operations might fail if the virtual account name contains any of the following characters: /, \, =. We recommend that you remove these characters from your virtual account name through the Cisco SSM portal (software.cisco.com) and then perform a refresh from the License Manager Overview window. |
Site |
The Catalyst Center site where the device is located. |
Registration Status |
The registration status of the device. |
Authorization Status |
The authorization status of the device. |
Reservation Status |
The reservation status of the device. |
Last Updated Time |
The last time this entry in the table was updated. |
MAC Address |
The MAC address of the licensed device. |
Term |
The total term during which the Catalyst Center subscription license is in effect. |
Days to Expiry |
The number of days remaining until the Catalyst Center license term expires. |
Software Version |
The version of the network operating system currently running on the device. |
Integration with Cisco Smart Accounts
Catalyst Center supports Cisco Smart Accounts, an online Cisco service that provides simplified, flexible, automated software- and device-license purchasing, deployment, and management across your organization. You can add multiple Cisco Smart Accounts.
When there are multiple Cisco Smart Accounts, one account is designated as the default, which the License Manager uses for visualization and licensing operations (such as registration, license level changes, and so on).
Virtual Accounts serve as subdivisions within a Cisco Smart Account, offering enhanced control over licenses and entitlements associated with the Smart Account. Virtual Accounts and the site hierarchy are distinct entities and are not interconnected.
After changing the default Cisco Smart Account, it takes several minutes to retrieve the data from CSSM and display it on the License Manager Overview and All License windows.
You can delete any Cisco Smart Accounts, except for the default account.
If you already have a Cisco Smart Account, you can use Catalyst Center to:
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Track your license consumption and expiration
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Apply and activate new licenses, without intervention
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Promote each device's license level from Essentials to Advantage (or vice versa) and reboot the device with the newly changed level of feature licensing
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Identify and reapply unused licenses
You can accomplish this automatically, without leaving Catalyst Center.
Set Up License Manager
You must set up access to your Cisco Smart Account before you can use the Catalyst Center License Manager tools.
Before you begin
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Ensure that you have SUPER-ADMIN-ROLE permissions and the appropriate RBAC scope to perform this procedure.
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Collect the Cisco user ID and password for your Smart Account.
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If you have multiple Smart Accounts, choose the Smart Account that you want to use with Catalyst Center, and collect that account's user ID and password.
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To enable a Smart Account, Catalyst Center must have reachability to tools.cisco.com.
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To apply licenses to a device in Catalyst Center, the device must be present in Inventory, must have a site assigned to it, and must have reachability to tools.cisco.com.
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Ensure that all allowed ports, FQDNs, and URLs listed in the Cisco Catalyst Center Installation Guide are allowed on any firewall or proxy.
Procedure
Step 1 | Log in using a Catalyst Center system administrator username and password. |
Step 2 | From the top-left corner, click the menu icon and choose . |
Step 3 | Under Cisco.com Credentials, enter the username and password for your cisco.com account. |
Step 4 | From the top-left corner, click the menu icon and choose . |
Step 5 | Under Smart Account, click Add and enter the username and password for your Smart Account. |
Step 6 | Click Save. |
Step 7 | If you have multiple Smart Accounts, click Add and enter your additional accounts. |
Step 8 | If you have multiple Smart Accounts, choose one account to be the default. The License Manager uses the default account for visualization and licensing operations. To change the default Smart Account: |
Step 9 | To edit a Smart Account, click the three dots in the Actions column and choose Edit. |
Step 10 | To delete a nondefault Smart Account, click the three dots in the Actions column and choose Delete. |
Step 11 | To access your Smart Account using a virtual or subordinate Smart Account name and password, under Link Your Smart Account, choose:
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Step 12 | Click View all virtual accounts to view all virtual Smart License Accounts. |
What's next
Register the Catalyst Center controller as a controller for Cisco Plug and Play Connect in a Cisco Smart Account, for redirection services. This also allows you to synchronize the device inventory from the Cisco Plug and Play Connect cloud portal to Catalyst Center Plug and Play. For more information, see "Register or Edit a Virtual Account Profile" in the Cisco Catalyst Center User Guide.
Visualize License Usage and Expiration
Catalyst Center can display graphical representations of your purchased licenses, how many of them are in use (that is, assigned to devices), and their duration.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Select the type of device category for which you want to see the license usage: Switches, Routers, Wireless, ISE, Licenses, or Reporting. The License Usage pie chart at the top of the window displays the aggregate number of purchased licenses and the number of licenses currently in use for the device category that you selected. The graphs also indicate the proportion of Essentials versus Advantage licenses within each total. Under the graphs, the License Usage table shows subtotals for used and unused licenses, listed alphabetically by product family name. |
Step 3 | To see detailed comparisons for a particular product family, click the name of the product family in the Device Series column. Catalyst Center displays details about the product family that you selected. |
Step 4 | To see a graphical representation of license duration, scroll down to the License Timeline section. The timeline graph for each product family is a visual representation of when the licenses in the configured Smart Account will expire for that product family. |
View Historical Trends for License Consumption
Catalyst Center allows you to view historical trends for all purchased and consumed license consumptions in CSSM on a daily, weekly, and monthly basis. CSSM stores the historical information up to one year.
Before you begin
Catalyst Center must be registered to a particular smart account in CSSM. For more information, see Integration with Cisco Smart Accounts.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose .
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Step 2 | To view the historical information of a chosen license, click the license link in the row for that device. A license details slide-in pane shows the complete license details and license history of the chosen device. Note The title of the license details slide-in pane matches the title of the chosen device. |
Step 3 | In the license details slide-in pane, choose the frequency of historical information from the Frequency drop-down list. The available frequencies are:
Depending on the frequency selection a graph is displayed that shows the license data based on Purchased, In Use, and Balance licenses. Depending on the frequency selection, the License History table filters the license historical information based on Date, Purchased, In Use, and Balance. Note License historical information is always one day old, because CSSM provides this information from the previous data onwards. Catalyst Center periodically retrieves the license historical information from CSSM on a daily basis. |
View License Details
There are many ways to find and view license details in Catalyst Center. For example, you can click the license usage and term graphs displayed in the Switches, Routers, Wireless, ISE, or Devices tabs in the License Manager window. Each graph displays pop-ups with aggregated facts about licenses for each of these product families.
The following method provides the comprehensive license details for a single device using the Devices table in the License Manager.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . The License Manager window displays a table listing all of your discovered devices and their licenses. Information in the table includes only basic device and license information, such as device type, license expiration dates, and so on. |
Step 2 | Scroll through the table to find the device whose license details you want to see. If you are having trouble finding the device you want, you can:
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Step 3 | When you find the device that you want, click the Device Name link in the row for that device. Catalyst Center displays the License Details slide-in pane with complete license details and license history for the device that you selected. Actions displays actions that can be performed on the device or its licenses. When you are finished, click to close the License Details slide-in pane. |
Change License Level
You can upgrade or downgrade the feature level of your device licenses. You can do this with Catalyst Center (subscription) licenses. Your feature level choices are either the basic Essentials level or the comprehensive Advantage level. (Note that network license conversion is available for products in the Cisco Catalyst 9000 device family only and network license conversion is handled implicitly when the Catalyst Center license level is changed.)
Whenever you change a device's license level, Catalyst Center automatically downloads and applies your licenses behind the scenes, using your Smart Account.
Because applying a license level change requires a device reboot, License Manager prompts you to confirm that you want to reboot the device when the license level change is complete. You can choose not to reboot with the license change, but you will need to schedule the reboot for later, or your license level change will not be applied.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . The License Manager window displays a table listing all of your discovered devices and their licenses. |
Step 2 | Use Find or scroll through the table to find the devices whose license level you want to change. If you are having trouble finding the device you want, or want to select multiple devices, follow the tips in View License Details to change the table to display only the devices you want. |
Step 3 | Check the check box next to each device for which you want to change the license level, then choose .Catalyst Center displays a Change Cisco DNA License Level window for the license type that you want to change. |
Step 4 | Click the license level that you want for these devices: Essentials or Advantage. To remove the license from the device, click Remove. |
Step 5 | Click Continue. Catalyst Center asks if you want the change to be applied immediately or later. You must also choose whether you want to reboot the device when its license status is updated. To continue:
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Auto Registration of Smart License-Enabled Devices
You can enable auto registration of Smart License (SL)-enabled devices. When auto registration is enabled, any SL-enabled devices (but not Smart License Policy [SLP]-enabled devices) added to Catalyst Center are automatically registered to the chosen virtual account.
Auto registration is not supported in Smart Proxy mode.
Procedure
Step 1 | Log in using a Catalyst Center system administrator username and password. |
Step 2 | From the top-left corner, click the menu icon and choose . |
Step 3 | Click License. |
Step 4 | Check the Auto register smart license enabled devices check box. |
Step 5 | Choose a virtual account. |
Step 6 | Click Apply. |
Day 0 Configuration for Smart License-Enabled Devices
Devices that are already added to Catalyst Center before enabling auto registration aren’t automatically registered. You can view the Smart License-enabled devices that aren’t registered in the All Licenses window.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . The License Manager window displays a banner message with the number of SL-enabled devices that aren’t auto registered and a table listing all of your discovered devices and their licenses with a link to set up auto registration. Alternatively, you can filter the unregistered devices by using the Registration Status column. |
Step 2 | Choose the SL-enabled devices that you want to register and choose . |
Step 3 | Choose the virtual account and click Continue. |
Step 4 | To register the devices: Choose from:
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Apply Specific License Reservation or Permanent License Reservation to Devices
Smart Licensing requires a smart device instance to regularly sync with Cisco Smart Software Management (CSSM) so that the latest license status is refreshed and compliance is reported. Some customers have devices that are within highly secured networks with limited internet access. In these types of networks, devices cannot regularly sync with CSSM and show out of compliance. To support these customer environments, Specific License Reservation (SLR) and Permanent License Reservation (PLR) have been introduced. The License Manager enables Catalyst Center customers to reserve licenses securely from CSSM using an API-based workflow. In Catalyst Center, it requires a one-time connectivity to CSSM in the staging environment, then the devices never need to connect to Cisco in SLR or PLR mode. If no connectivity to CSSM or staging is possible, you can resort to the manual SLR/PLR workflow available in CSSM.
SLR lets you install a node-locked license file (SLR authorization code) on a product instance. This license file enables individual (specific) licenses (entitlement tags).
PLR lets you install an authorization code that enables all licensed features on the product.
Both SLR and PLR require preapproval at the Smart Account level. Contact licensing@cisco.com for support.
To enable SLR or PLR when both the device and Catalyst Center are connected to CSSM, see Enable SLR/PLR When the Devices and Catalyst Center Are Connected to CSSM.
To enable SLR or PLR when the device and Catalyst Center do not have connectivity to CSSM, see Enable SLR/PLR When the Devices and Catalyst Center Are Not Connected to CSSM.
Enable SLR/PLR When the Devices and Catalyst Center Are Connected to CSSM
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Select the devices for which you want to apply SLR or PLR, and choose . |
Step 3 | Choose Specific License Reservation (SLR) or Permanent License Reservation (PLR) and click Continue to obtain the request codes for the selected devices. |
Step 4 | After the request codes are generated for the selected devices, click Continue. |
Step 5 | Choose a virtual account from which you want to reserve licenses and click Continue to generate the authorization codes for the selected devices. |
Step 6 | After the authorization codes are generated, do any of the following:
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Step 7 | Click Confirm to apply SLR/PLR to the selected device. You can now view the updated status of the devices under Reservation Status on the All Licenses window. |
Enable SLR/PLR When the Devices and Catalyst Center Are Not Connected to CSSM
Use this procedure to enable SLR/PLR for the devices that are not connected to CSSM.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Select the devices for which you want to apply SLR or PLR, and choose . |
Step 3 | Choose Specific License Reservation (SLR) or Permanent License Reservation (PLR) and click Continue to obtain the request codes for the selected devices. You also can connect to the device through Telnet to obtain the request code. |
Step 4 | After the request codes are generated for the selected devices, click Export. This downloads the requestcodes.csv file, which contains the IP address, serial number of the device, and the request code. |
Step 5 | Save the file to your preferred location. |
Step 6 | Obtain the authorization code for each device from CSSM and update it in the CSV file. See Generate Authorization Code from CSSM. |
Step 7 | Click the Upload CSV link. |
Step 8 | Click the Select a file from your computer link to select the saved CSV file. |
Step 9 | Click Continue. |
Step 10 | Choose a virtual account from which you want to reserve licenses and click Continue. SLR or PLR is applied to the selected devices. You can now view the updated status of the devices under Reservation Status on the All Licenses window. |
Generate the Authorization Code from CSSM
Before you begin
You must have Smart Account credentials to log in to CSSM.
Procedure
Step 1 | Log in to CSSM. |
Step 2 | Choose . The Smart License Reservation wizard appears.The License Reservation button is visible on the Licenses tab only if you have specific license reservation enabled for your Smart Account. |
Step 3 | In the Step 1: Enter Request Code tab, enter the request code in the Reservation Request Code field and click Next. |
Step 4 | In the Step 2: Select Licenses tab, check the Reserve a specific license check box. |
Step 5 | In the Quantity to Reserve field, enter the number of licenses that you want to reserve and click Next. |
Step 6 | In the Step 3: Review and Confirm tab, click Generate Authorization Code. |
Step 7 | Obtain the authorization code from the Step 4: Authorize Code tab. |
Cancel SLR or PLR Applied to Devices
You can cancel or return the SLR or PLR that is applied to a device.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Click the device and choose . |
Step 3 | Click Cancel to return the licenses. You can view the updated status of the devices under Reservation Status on the All Licenses window. |
Install the Authorization Code and Enable the High Security License
Cisco offers a throughput of 250 Mbps by default. To increase the device throughput to more than 250 Mbps, you must get the authorization code from Cisco. You can install the authorization code and enable the High Security (HSEC) license in a single workflow or in separate workflows, as required.
Before you begin
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . Alternatively, you can use . |
Step 2 | Click the Smart License Compliance card. |
Step 3 | In the Smart License Update window, click Let's Do It. To skip this window in the future, check Don't show this to me again. |
Step 4 | In the Select Smart Account window, choose Smart Account and Virtual Account from the drop-down list. |
Step 5 | Click Next. |
Step 6 | In the Choose Sites and Devices window, choose the devices on which you want to install the authorization code and click Next. |
Step 7 | In the Policy Settings window, review the CSSM policies and click Next. |
Step 8 | In the Choose Device Features window, do the following:
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Step 9 | In the Review Device Features window, click Next. |
Step 10 | In the Installing Device Features window, view the authorization code and HSEC installation status and click Next. |
Step 11 | In the Sync Data with Cisco window, click Next. |
Step 12 | In the Summary window, review the authorization code and HSEC installation status; then, click Finish. |
Disable the High Security License
You can disable the HSEC license from a device if you don't want to consume the HSEC license unnecessarily.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Click the Smart License Compliance card. |
Step 3 | In the Smart License Update window, click Let's Do It. To skip this window in the future, check Don't show this to me again. |
Step 4 | In the Select Smart Account window, choose Smart Account and Virtual Account from the drop-down list. |
Step 5 | Click Next. |
Step 6 | In the Choose Sites and Devices window, choose the devices from which you want to disable the HSEC license and click Next. |
Step 7 | In the Policy Settings window, click Next. |
Step 8 | In the Choose Device Features window, do the following:
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Step 9 | In the Review Device Features window, click Next. |
Step 10 | In the Installing Device Features window, view the HSEC disable operation status and click Next. |
Step 11 | In the Sync Data with Cisco window, click Next. |
Step 12 | In the Summary window, click Finish. |
Upload Resource Utilization Details to CSSM
You can upload resource utilization details to CSSM instantly or schedule an upload.
To upload resource utilization details to CSSM, devices don't have to have NETCONF enabled, and devices don't have to be added to the site.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Click the Smart License Compliance card. |
Step 3 | In the Smart License Update window, click Let's Do It. To skip this window in the future, check Don't show this to me again. |
Step 4 | In the Select Smart Account window, choose Smart Account and Virtual Account from the drop-down list. |
Step 5 | Click Next. |
Step 6 | In the Choose Sites and Devices window, choose the devices from which you want to retrieve the resource utilization details and click Next. |
Step 7 | To upload the resource utilization details instantly, click Next in the Modify Policy window. To modify the scheduled reporting frequency, do the following: |
Step 8 | In the Sync Data with Cisco window, click Next. |
Step 9 | In the Summary window, click Finish. After successful synchronization of data with CSSM, Catalyst Center sends an acknowledgment to the devices. |
What's next
Sync Licensing Connection Mode
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . If you see a Connection mode out of sync warning message for the Smart License-enabled devices, click the warning message to view the connection mode out of sync details. |
Step 2 | In the License Manager window, click Sync Connection Mode. The connection mode transition from SCH to Smart Transport occurs in the following sequence:
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Step 3 | (Optional) From the top-left corner, click the menu icon and choose to view the Sync Connection Mode task status. |
Step 4 | (Optional) From the top-left corner, click the menu icon and choose to view the configuration changes to the device. |
Change Device Throughput
You can change the throughput of Smart License-enabled routers.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Choose the device that you want to change. |
Step 3 | Click More Actions and choose Change Throughput. |
Step 4 | In the Choose Throughput window, choose the throughput value and click Next. |
Step 5 | In the Apply Throughput window, click Next. |
Step 6 | Click the Recent Tasks link to launch the Recent Tasks window. You can view the Change Throughput task status in the Recent Task window. |
Transfer Licenses Between Virtual Accounts
You can transfer licenses between virtual accounts.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Choose the licenses that you want to transfer and click Transfer Licenses. |
Step 3 | In the Transfer Licenses window, choose the virtual account. |
Step 4 | Enter the Transfer License Count for each of the chosen licenses and click Transfer. |
Step 5 | Click the Recent Tasks link to launch the Recent Tasks window. You can view the License Transfer task status in the Recent Task window. |
Manage Customer Tags on Smart License-Enabled Devices
You can add a maximum of four customer tags to a Smart License-enabled device to help identify telemetry data for a product instance. You can also update and delete the customer tags.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | Choose the devices on which you want to add customer tags. |
Step 3 | Click More Actions and choose Manage Free Form Fields to add, update, or delete customer tags. |
Step 4 | To add or update customer tags, do the following in the Free Form Fields window:
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Step 5 | To delete customer tags, do the following in the Free Form Fields window:
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Step 6 | Click the Recent Tasks link to launch the Recent Tasks window. You can view the Manage Customer Tags task status in the Recent Task window. |
Modify License Policy
You can modify the reporting interval at which network devices report their feature usage to CSSM.
Procedure
Step 1 | From the top-left corner, click the menu icon and choose . |
Step 2 | In the Smart License table, click Modify Policy. The Modify Policy window shows the policy settings and CSSM policy details. |
Step 3 | Under Policy Settings, click Modify. |
Step 4 | In the Change Reporting Interval window, enter the reporting interval value. |
Step 5 | Click Save. |