Device Notifications for Access Points, Routers, IP Phones and Switches
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Reachability/Device Discovered
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Information
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A new device is detected on the network.
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Yes, 5 minutes after the device is discovered.
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Reachability/Device Unreachable
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Warning
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A device is known through a discovery protocol, but is not reachable using IP.
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Yes, when the device is reachable through IP again.
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Reachability/Device Offline
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Alert
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A device is no longer detectable on the network
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Yes, when the device is rediscovered.
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Credential Required/SNMP
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Warning
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The Probe is unable to access the device due to an authentication error.
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Yes, when the Probe authenticates.
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Credential Required/User ID
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Warning
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The Probe is unable to access the device due to an authentication error.
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Yes, when the Probe authenticates.
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Credential Required/Password Expired
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Warning
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The password has expired for the admin user on the device.
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Yes, when the password on the device has been reset.
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Configuration Mismatch
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Alert
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The current device configuration does not match the configuration specified in Cisco Business Dashboard configuration profiles
and device settings.
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Yes, when the configuration mismatch is resolved.
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Device Service/SNMP
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Warning
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SNMP is disabled on the device.
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Yes, when SNMP is enabled.
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Device Service/Web service
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Warning
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The web service is disabled on the device.
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Yes, when web service API is enabled
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Health
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Warning/Alert
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The device health level changes to warning or alert.
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Yes, when the device health returns to normal.
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Cisco Support Notifications
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Firmware
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Information
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A later version of firmware is available on cisco.com
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Yes, when the device is updated to the latest version.
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End of Life
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Warning/Alert
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An End of Life bulletin is found for the device or an End of Life milestone has been reached.
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No
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Maintenance Expiry
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Warning/Alert
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The device is out of warranty and/or does not have a currently active maintenance contract.
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Yes, if a new maintenance contract is taken out.
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Device Health Notifications
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CPU
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Warning/Alert
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Device CPU usage exceeds maximum thresholds.
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Yes, when the CPU usage returns to a normal level.
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Uptime
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Warning/Alert
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Device uptime is below minimum thresholds.
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Yes, when the device uptime exceeds minimum levels.
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Connected Clients
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Warning/Alert
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The number of connected clients exceeds maximum thresholds.
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Yes, when the number of connected clients returns to an acceptable level.
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