About Cisco DNA Center to Cisco WebEx Integration
You can now integrate Cisco DNA Center with Cisco WebEx.
The following table displays the supported Cisco DNA Center to Cisco WebEx integration workflow.
Step |
Description |
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Step 1 |
Review the Cisco DNA Center to Cisco WebEx integration requirements. The following requirements are necessary for an integration:
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Step 2 |
Create a Cisco WebEx Bot for use in the integration. For information about creating a Cisco WebEx Bot, see Webex Teams - Integrations & Bots. |
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Step 4 |
Select and subscribe one or more events to forward notifications from Cisco DNA Center to Cisco WebEx. To access an event in Cisco DNA Center, click the Menu icon > Platform > Developer Toolkit > Event Notifications > Event Catalog. Event Catalog displays all the events. Review the events and click the Notifications tab to subscribe to an event. |
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Step 5 |
In the Notifications tab, create a new notification for the event. Follow the steps in the Create a New Notification wizard and select Cisco WebEx as the notification channel. The following required data must be entered in the Cisco DNA Center platform GUI:
For detailed information about this procedure, see Subscribe Cisco DNA Center Event Notifications to Cisco WebEx. |
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Step 6 |
Any notifications for the selected event are now forwarded to Cisco WebEx from Cisco DNA Center and published as a new message in Cisco WebEx. |
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Step 6 |
Cisco WebEx responds to Cisco DNA Center with one of the following API messages:
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Step 7 |
Review the issue in Cisco WebEx. |
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Step 8 |
Close the issue in Cisco WebEx. |
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Step 9 |
Cisco DNA Center receives the status from Cisco WebEx and then closes the issue. |