Table Of Contents
Release Notes for Cisco 6400 for Cisco IOS Release 12.2 B
Determining the Software Version
Upgrading to a New Software Release
New Hardware Features Supported in Release 12.2(2)B6
New Software Features Supported in Release 12.2(2)B6
New Hardware Features Supported in Release 12.2(2)B5
New Software Features Supported in Release 12.2(2)B5
New Hardware Features Supported in Release 12.2(2)B4
New Software Features Supported in Release 12.2(2)B4
New Hardware Features Supported in Release 12.2(2)B3
New Software Features Supported in Release 12.2(2)B3
New Hardware Features Supported in Release 12.2(2)B2
New Software Features Supported in Release 12.2(2)B2
New Hardware Features Supported in Release 12.2(2)B1
New Software Features Supported in Release 12.2(2)B1
New Hardware Features Supported in Release 12.2(2)B
New Software Features Supported in Release 12.2(2)B
Configuring MPLS Virtual Private Networks
Configuring MPLS VPN on a Cisco 6400
MPLS Label Distribution Protocol
ATM SNMP Trap and OAM Enhancements
SSG AAA Server Group for Proxy RADIUS
NRP-2SV Scalability Tuning Parameters
NRP-1 Scalability Tuning Parameters
DHCP Option 82 Support for Routed Bridge Encapsulation
Open Caveats—Release 12.2(2)B6
Closed or Resolved Caveats—Release 12.2(2)B6
Open Caveats—Release 12.2(2)B5
Closed or Resolved Caveats—Release 12.2(2)B5
Open Caveats—Release 12.2(2)B4
Closed or Resolved Caveats—Release 12.2(2)B4
Open Caveats—Release 12.2(2)B3
Closed or Resolved Caveats—Release 12.2(2)B3
Open Caveats—Release 12.2(2)B2
Closed and Resolved Caveats—Release 12.2(2)B2
Cisco IOS Release 12.2 Documentation Set
Obtaining Technical Assistance
Release Notes for Cisco 6400 for Cisco IOS Release 12.2 B
July 1, 2002
Cisco IOS Release 12.2(2)B6
OL-1650-02 Rev F0
Cisco IOS Release 12.2(2)B6 is supported on the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and Cisco 6400 NSP. This release is based on Cisco IOS Release 12.2(2)T1 and reflects a combination of Cisco IOS Releases 12.1(5)DB and 12.1(5)DC. For information about Cisco IOS Releases 12.1(5)DB and 12.1(5)DC, refer to:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/6400/relnotes/index.htm
For a list of the software caveats that apply to Cisco IOS Release 12.2(2)B6, see the "Software Caveats" section and Caveats for Cisco IOS Release 12.2 T. The caveats document is updated for every maintenance release and is located on Cisco.com and the Documentation CD-ROM.
Use these release notes in conjunction with the cross-platform Release Notes for Cisco IOS
Release 12.2 T located on Cisco.com and the Documentation CD-ROM.
Note You can find the most current Cisco IOS documentation on Cisco.com. This set of electronic documents contains the latest updates and modifications.
Note In these release notes, the acronym NRP refers to the NRP-1, NRP-2, and NRP-2SV. Where there are differences among the NRP types, a clear distinction is made.
Cisco recommends that you view the field notices for this release to see if your software or hardware platforms are affected. If you have an account on Cisco.com, you can find field notices at http://www.cisco.com/warp/customer/770/index.shtml. If you do not have a Cisco.com login account, you can find field notices at http://www.cisco.com/warp/public/770/index.shtml.
Contents
These release notes describe the following topics:
•Obtaining Technical Assistance
System Requirements
This section describes the system requirements for Cisco IOS Release 12.2(2)B6 and includes the following sections:
•Determining the Software Version
•Upgrading to a New Software Release
Memory Recommendations
Cisco IOS Release 12.2(2)B6 supports the memory recommendations listed in Table 1 for the Cisco 6400 NRP-1, Cisco 6400 NRP-2 and NRP-2SV, and Cisco 6400 NSP.
Table 1 Memory Recommendations for the Cisco 6400
Product Name Description Image Names Recommended
Minimum DRAM
Memory Recommended Minimum Flash
MemoryNRP
Boot Image
c6400r-boot-mz
Not applicable
Not applicable
NRP-2 and NRP-2SV
IOS NRP-2 BASE
IOS NRP-2 MULTIDOMAIN
IOS NRP-2 WEB SELECTIONc6400r2sp-g4p5-mz
256 MB for up to 6500 sessions
512 MB for over 6500 sessions
Not applicable
NRP-1
IOS NRP-1 BASE
IOS NRP-1 MULTIDOMAIN
IOS NRP-1 WEB SELECTIONc6400r-g4p5-mz
64 MB for up to 750 sessions
128 MB for over 750 sessions
8 MB
NSP
c6400s-wp-mz
c6400s-html.tarThe standard 64 MB DRAM memory configuration supports up to 12K virtual circuits (VCs).
128 MB DRAM is recommended for supporting up to 32K VCs, or for using ATM RMON or ATM Accounting.
128 MB DRAM is also recommended for an upgrade from an earlier release to Cisco IOS Release 12.2(2)B6.20 MB or 32 MB 1
350 MB recommended for NRP-2 configurations
1 The 20 MB Flash Disk is no longer available; the 32 MB Flash Disk is now the default Flash configuration.
Note In most NRP-2 configurations, 256 MB DRAM is adequate for up to 6500 sessions. More sessions require 512 MB DRAM.
Note When running multicast in an NRP-2 configuration, the NRP-2 should have 512 MB of memory.
Note In most NRP-1 configurations, 64 MB DRAM is adequate for up to 750 sessions. More sessions require 128 MB DRAM. Using the NRP-1, for an upgrade from an earlier release to Cisco IOS Release 12.2(2)B2, 128 MB DRAM is recommended.
Supported Hardware
Cisco IOS Release 12.2(2)B6 supports the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and Cisco 6400 NSP modules. The NSP-S3B, otherwise identical to the NSP, is required to use the Building Integrated Timing Supply (BITS) Network Clocking software feature.
Software Compatibility
For NRP-Service Selection Gateway (SSG) users, Cisco IOS Release 12.2(2)B6 works with the Cisco Service Selection Dashboard (SSD) version 2.5(1) and 3.0(1) and Subscriber Edge Services Manager (SESM) 3.1(1).
Determining the Software Version
To determine the version of Cisco IOS software currently running on the Cisco 6400 NRP, log in to the NRP and enter the show version EXEC command:
Router> show versionCisco Internetwork Operating System SoftwareIOS (tm) C6400R Software (c6400r2sp-g4p5-mz), Version 12.2(2)B6To determine the version of Cisco IOS software currently running on the Cisco 6400 NSP, log in to the NSP and enter the show version EXEC command:
Router> show versionCisco Internetwork Operating System SoftwareIOS (tm) C6400 Software (C6400S-WP-M), Version 12.2(2)B6The output from these commands includes additional information, including processor revision numbers, memory amounts, hardware IDs, and partition information.
Upgrading to a New Software Release
For information about upgrading software on the Cisco 6400, including upgrading a single- or dual-NRP system to a new software release, see the "Upgrading Software on the Cisco 6400" appendix in the Cisco 6400 Software Setup Guide located at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/6400/sw_setup/index.htm
For general information about upgrading to a new software release, see the product bulletin Cisco IOS Upgrade Ordering Instructions located at http://www.cisco.com/warp/public/cc/pd/iosw/prodlit/957_pp.htm
If you do not have an account on Cisco.com and want general information about upgrading to a new software release, see the product bulletin Cisco IOS Software Release 11.3 Upgrade Paths and Packaging Simplification (#703: 12/97) on Cisco.com at:
Technical Documents: Product Bulletins: Software:Cisco IOS 11.3:
Cisco IOS Software Release 11.3 Upgrade Paths No. 703This product bulletin does not contain information specific to Cisco IOS Release 12.2(2)B6 but provides generic upgrade information that may apply to Cisco IOS Release 12.2(2)B6.
Feature Set Tables
The Cisco IOS software is packaged in software images. Each image contains a specific set of Cisco IOS features. Release 12.2(2)B6 is supported on the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and Cisco 6400 NSP.
Table 2 lists the features supported by the Cisco 6400 NRP images in this release. Table 3 lists the features supported by the Cisco 6400 NSP images in this release. These tables also include features supported by earlier releases. The entries in the right columns indicate the release in which the feature was first supported.
Note This table might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on Cisco.com. These electronic documents may contain updates and modifications made after hard-copy documents were printed. For a list of the T-train features in this platform, refer to Feature Navigator. For more information about Feature Navigator, see the "Feature Navigator" section.
Table 2 Features Supported by the Cisco 6400 NRP in Cisco IOS Release 12.2(2)B6
Feature NRP-1 NRP-2 NRP-2SV Supported as of Cisco IOS Release Supported as of Cisco IOS Release Supported as of Cisco IOS Release Access ProtocolsIntegrated Routing and Bridging (IRB)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Multilink Point-to-Point Protocol (MLPPP or MLP)
12.1(3)DC
12.1(4)DC
12.2(2)B1
Per-VC1 Traffic Shaping
12.0(3)DC
—
12.2(2)B1
12.0(5)DC
12.1(4)DC
12.2(2)B1
PPP over ATM (PPPoA) terminated
12.0(3)DC
12.1(4)DC
12.2(2)B1
PPP over Ethernet (PPPoE) terminated
12.0(3)DC
12.1(4)DC
12.2(2)B1
PPPoA/oE autosense (SNAP 4 )
12.1(1)DC
12.1(5)DC
12.2(2)B1
Remote Access into MPLS VPN
12.2(2)B
—
—
Routed bridge encapsulation (RBE)
12.0(5)DC
12.1(4)DC
12.2(2)B1
RBE Subinterface Grouping
12.1(4)DC
12.1(4)DC
12.2(2)B1
RBE unnumbered DHCP 5
12.1(1)DC
12.1(4)DC
12.2(2)B1
RBE with DHCP
12.0(5)DC
12.1(4)DC
12.2(2)B1
RBE with DHCP Option 82
12.1(5)DC
12.1(5)DC
12.2(2)B1
RFC 1483 bridging
12.0(3)DC
12.1(4)DC
12.2(2)B1
RFC 1483 routing
12.0(3)DC
12.1(4)DC
12.2(2)B1
Aggregation and Virtual Private Networks (VPN)IP 6 Overlapping address pools (AOP)
12.1(5)DC
Not yet supported
Not yet supported
L2TP 7 Multi-Hop
12.1(1)DC
12.1(4)DC
12.2(2)B1
L2TP tunnel service authorization enhancement
12.1(1)DC
12.1(4)DC
12.2(2)B1
L2TP tunnel sharing
12.1(1)DC
12.1(4)DC
12.2(2)B1
L2TP tunnel switching 8
12.1(1)DC
12.1(4)DC
12.2(2)B1
MPLS 9 Edge Label Switch Router (Edge LSR)
12.0(7)DC
Not yet supported
Not yet supported
MPLS Label Distribution Protocol
12.2(2)B
12.2(2)B
12.2(2)B1
MPLS Label Switch Controller (LSC) for BPX
12.0(7)DC
Not yet supported
Not yet supported
MPLS VPNs 10
12.0(7)DC
12.2(2)B
12.2(2)B1
PPPoA tunneled into L2TP
12.0(5)DC
12.1(4)DC
12.2(2)B1
PPPoE tunneled into L2TP
12.0(5)DC
12.1(4)DC
12.2(2)B1
Remote Access into MPLS VPN
12.1(5)DC
Not yet supported
Not yet supported
RFC 1577
12.0(3)DC
12.1(4)DC
12.2(2)B1
12.0(3)DC
12.1(4)DC
12.2(2)B1
VLAN (802.1q) on NRP-2 GE13
Not applicable
12.1(5)DC
12.2(2)B1
Configuration and Monitoring12.1(4)DC
12.1(4)DC
12.2(2)B1
Per VC error display
12.1(3)DC
12.1(5)DC
12.2(2)B1
Hardware SupportATM (OC-3, OC-12, DS3) Interfaces
12.0(3)DC
12.1(4)DC
12.2(2)B1
FE 16 Interface: 10/100 auto-negotiation, auto-sensing
12.0(3)DC
Not applicable
Not applicable
GE Interface
Not applicable
12.1(5)DC
12.2(2)B1
Network Management Ethernet (NME)
12.0(5)DC
12.1(4)DC
12.2(2)B1
NRP 1+1 Redundancy
12.0(3)DC
Not yet supported
Not yet supported
IP and RoutingAddress Resolution Protocol (ARP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Border Gateway Protocol version 4 (BGP4)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Enhanced Interior Gateway Routing Protocol (EIGRP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Generic routing encapsulation (GRE)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Internet Group Management Protocol (IGMP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Internet Protocol (IP) forwarding
12.0(3)DC
12.1(4)DC
12.2(2)B1
IP multicast
12.0(3)DC
12.1(4)DC
12.2(2)B1
IP QoS—Policing, Marking, and Classification
12.2(2)B
12.2(2)B
12.2(2)B1
Intermediate System-to-Intermediate System (IS-IS)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Network Address Translation (NAT) support for NetMeeting Directory
12.0(3)DC
12.1(4)DC
12.2(2)B1
NetFlow for RFC1483 into MPLS VPN
12.1(5)DC
Not yet supported
Not yet supported
Open Shortest Path First (OSPF)
12.0(3)DC
12.1(4)DC
12.2(2)B1
PIM 17 Dense Mode & Sparse Mode
12.0(3)DC
12.1(4)DC
12.2(2)B1
Routing Information Protocol (RIP)/RIP v2
12.0(3)DC
12.1(4)DC
12.2(2)B1
Transmission Control Protocol (TCP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Telnet
12.0(3)DC
12.1(4)DC
12.2(2)B1
Trivial File Transfer Protocol (TFTP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Transparent Bridging
12.0(3)DC
12.1(4)DC
12.2(2)B1
User Datagram Protocol (UDP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Web Cache Coordination Protocol (WCCP) version 1
12.0(3)DC
12.1(4)DC
12.2(2)B1
WCCP (v2)
12.0(7)DC
12.1(4)DC
12.2(2)B1
IP QoSIP QoS Dynamic Bandwidth Selection: IP policing/marking via CAR
12.2(2)B
12.2(2)B
12.2(2)B1
Network ManagementPPPoE Session Count MIB
12.2(2)B
12.2(2)B
12.2(2)B1
Simple Network Management Protocol (SNMP) (v1, v2, and v3)
12.0(3)DC
12.1(4)DC
12.2(2)B1
SNMPv3 Proxy Forwarder
—
12.1(4)DC
12.2(2)B1
RADIUS/AAAPassword Authentication Protocol (PAP)/Challenge Handshake Authentication Protocol (CHAP)
12.0(3)DC
12.1(4)DC
12.2(2)B1
Remote Authentication Dial-In User Service (RADIUS)
12.0(3)DC
12.1(4)DC
12.2(2)B1
RADIUS Attribute 8 (Framed-IP-Address) in Access Requests (IP Hint)
12.1(3)DC
12.1(4)DC
12.2(2)B1
Terminal Access Controller Access Control System Plus (TACACS+) (admin login only)
12.0(3)DC
12.1(4)DC
12.2(2)B1
VPI 18 /VCI 19 RADIUS Request and RADIUS Accounting for PPPoA
12.0(3)DC
12.1(5)DC
12.2(2)B1
VPI/VCI in RADIUS Request and RADIUS Accounting for PPPoE
12.1(1)DC
12.1(5)DC
12.2(2)B1
Scalability and performanceGRE Cisco express forwarding (CEF)
12.1(1)DC
12.1(5)DC
12.2(2)B1
LAC 20 CEF switching
12.1(3)DC
12.1(4)DC
12.2(2)B1
L2TP sessions per tunnel limiting
12.1(1)DC
12.1(4)DC
12.2(2)B1
NAT CEF switching
12.1(1)DC
12.1(4)DC
12.2(2)B1
Per VC buffer management
12.1(1)DC
12.1(4)DC
12.2(2)B1
PPPoA CEF
12.1(1)DC
12.1(4)DC
12.2(2)B1
PPPoE Fast Switching for Multicast
12.1(1)DC
12.1(5)DC
12.2(2)B1
RBE CEF switching
12.1(5)DC
12.1(5)DC
12.2(2)B1
Service Selection Gateway (NRP-SSG)PPP Aggregation Termination over Multiple Domains (PTA-MD)
12.0(3)DC
12.1(4)DC
12.2(2)B1
RADIUS Interim Accounting
12.0(5)DC
12.1(4)DC
12.2(2)B1
SSG AAA Server Group for Proxy RADIUS
12.2(2)B
12.2(2)B
12.2(2)B1
SSG Automatic Service Logon
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG CEF Switching
12.0(5)DC
12.1(4)DC
12.2(2)B1
SSG Default Network
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG DNS 21 Fault Tolerance
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG enable (default is disabled)
12.0(7)DC
12.1(4)DC
12.2(2)B1
SSG full username RADIUS attribute
12.1(3)DC
12.1(4)DC
12.2(2)B1
SSG Host Key
12.2(2)B
12.2(2)B
12.2(2)B1
SSG HTTP 22 Redirect (Phase 1)
12.1(5)DC
12.1(5)DC
12.2(2)B1
SSG Cisco IOS NAT support
12.0(5)DC
12.1(4)DC
12.2(2)B1
SSG Local Forwarding
12.1(1)DC
12.1(5)DC
12.2(2)B1
SSG Open Garden
12.1(5)DC
12.1(5)DC
12.2(2)B1
SSG Passthrough and Proxy Service
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG Sequential and Concurrent Service
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG Service Defined Cookie
12.1(3)DC
12.1(4)DC
12.2(2)B1
SSG single host logon
12.1(3)DC
12.1(4)DC
12.2(2)B1
SSG with GRE
12.0(3)DC
12.1(5)DC
12.2(2)B1
SSG with Multicast
12.0(3)DC
12.1(4)DC
12.2(2)B1
SSG with L2TP Service Type
12.0(7)DC
12.1(4)DC
12.2(2)B1
TCP Redirect—Logon
12.1(5)DC
12.1(5)DC
12.2(2)B1
VPI/VCI Static binding to a Service Profile
12.0(5)DC
12.1(4)DC
12.2(2)B1
WebSelection
12.0(3)DC
12.1(4)DC
12.2(2)B1
Other Features and Feature EnhancementsSegmentation and Reassembly Buffer Management Enhancements
12.1(1)DC
Not applicable
Not applicable
Session Scalability Enhancements
12.1(1)DC
12.1(4)DC
12.2(2)B1
1 VC = virtual circuit
2 PPP = Point-to-Point Protocol
3 IPCP = Internet Protocol Control Protocol
4 SNAP = Subnetwork Access Protocol
5 DHCP = Dynamic Host Configuration Protocol
6 IP = Internet Protocol
7 L2TP = Layer 2 Tunneling Protocol
8 In Cisco IOS Release 12.1(5)DC, L2TP tunnel switching for the NRP-2 has been tested and is supported at the same session and tunnel levels as the NRP-1. For more information, see Table 6.
9 MPLS = Multiprotocol Label Switching
10 VPN = Virtual Private Network
11 VLAN = Virtual LAN
12 ISL = Inter-Switch Link
13 GE = Gigabit Ethernet
14 ATM = Asynchronous Transfer Mode
15 PVC = permanent virtual circuit
16 FE = Fast Ethernet
17 PIM = Protocol Independent Multicast
18 VPI = Virtual path identifier
19 VCI = Virtual channel identifier
20 LAC = L2TP access concentrator
21 DNS = Domain Name System
22 HTTP = Hypertext Transfer Protocol
The Cisco IOS software is packaged in software images. Each image contains a specific set of Cisco IOS features. Table 3 lists the features supported by the Cisco 6400 NSP image called c6400s-wp-mz in Cisco IOS Release 12.2(2)B6. The table indicates the release in which each feature was originally introduced. All features supported in previous releases are included in Release 12.2(2)B6.
Note This table might not be cumulative or list all the features in each image. You can find the most current Cisco IOS documentation on Cisco.com. If you have a Cisco.com login account, you can find image and release information regarding features prior to Cisco IOS Release 12.2(2)B6 by using the Feature Navigator tool at http://www.cisco.com/go/fn.
Table 3 Features Supported by the Cisco 6400 NSP in Cisco IOS Release 12.2(2)B6
Feature Supported as of Cisco IOS Release ATM ConnectionsF4 and F5 Operation, administration, and maintenance (OAM) cell segment and end-to-end flows
12.0(4)DB
Hierarchical virtual private (VP) tunnels
12.0(4)DB
Logical multicast support (up to 254 leaves per output port, per point-to-multipoint virtual circuits [VCs])
12.0(4)DB
Multipoint-to-point User-Network Interface (UNI) signaling
12.0(4)DB
Point-to-Point and Point-to-Multipoint VCs
12.0(4)DB
Permanent virtual circuit (PVC), Soft PVC, Soft permanent virtual path (PVP), and switched virtual circuit (SVC)
12.0(4)DB
Soft virtual channel connections (VCCs) and virtual path connections (VPCs)
12.0(4)DB
VC Merge
12.0(4)DB
VP and VC switching
12.0(4)DB
VP multiplexing
12.0(4)DB
VP tunneling
12.0(4)DB
ATM InternetworkingLAN Emulation Server (LES) and LAN Emulation Configuration Server (LECS)
12.0(4)DB
RFC 1577 (Classical IP over ATM) ATM Address Resolution Protocol (ARP) server/client
12.0(4)DB
ATM Per-Flow QueuingDual leaky bucket policing (ITU-T I.371and ATM Forum UNI specifications)
12.0(4)DB
Intelligent early packet discard (EPD)
12.0(4)DB
Intelligent partial (tail) packet discard
12.0(4)DB
Multiple, weighted (dynamic) thresholds for selective packet marking and discard
12.0(4)DB
Per-VC or per-VP output queuing
12.0(4)DB
Strict priority, rate, or weighted round robin scheduling algorithms
12.0(4)DB
ATM Traffic ClassesAvailable bit rate (ABR) (EFCI 1 + RR 2 ) + minimum cell rate (MCR)
12.0(4)DB
Constant bit rate (CBR)
12.0(4)DB
Per-VC or per-VP CBR traffic shaping
12.0(4)DB
Shaped CBR VP tunnels (up to 128)
12.0(4)DB
Substitution of other service categories in shaped VP tunnels
12.0(4)DB
Support for non-zero MCR on ABR connections
12.0(4)DB
Unspecified bit rate (UBR)
12.0(4)DB
UBR + MCR
12.0(4)DB
Variable bit rate-non-real time (VBR-NRT)
12.0(4)DB
VBR-real time (RT)
12.0(4)DB
Configuration and MonitoringATM access lists on Interim Local Management Interface (ILMI) registration
12.0(4)DB
ATM soft restart
12.0(4)DB
PCMCIA3 Disk Mirroring
12.1(5)DB
Per-VC or per-VP nondisruptive port snooping
12.0(4)DB
Hardware Support1+1 Slot Redundancy (EHSA 4 )
12.0(4)DB
Network Management Ethernet (NME)
12.0(5)DB
NRP-2 support
12.1(4)DB
NSP 1+1 Redundancy
12.0(4)DB
Synchronous Optical Network (SONET) automatic protection switching (APS) support
12.0(4)DB
Stratum 3/BITS
12.0(7)DB
Telco alarms
12.0(4)DB
IP and RoutingDynamic Host Configuration Protocol (DHCP) client support
12.0(4)DB
Internet Protocol (IP)
12.0(4)DB
Network Time Protocol (NTP)
12.0(4)DB
Telnet
12.0(4)DB
Network ManagementATM accounting enhancements
12.0(4)DB
ATM Accounting Management Information Base (MIB)
12.0(4)DB
ATM remote monitoring (RMON) MIB
12.0(4)DB
Signaling diagnostics and MIB
12.0(4)DB
Simple Network Management Protocol (SNMP)
12.0(4)DB
Web Console
12.0(4)DB
RADIUS/AAATerminal Access Controller Access Control System Plus (TACACS+) (admin login only)
12.0(4)DB
Scalability and PerformanceCapability to view used/unused Input Translation Table (ITT) blocks
12.1(4)DB
Fragmentation minimization
12.1(4)DB
ITT block shrinking
12.1(4)DB
Signaling and RoutingATM Network Service Access Point (NSAP) and left-justified E.164 address support
12.0(4)DB
Closed user groups (CUGs) for ATM VPNs
12.0(4)DB
E.164 address translation and autoconversion
12.0(4)DB
Hierarchical Private Network Node Interface (PNNI)
12.0(4)DB
Interim-Interswitch Signaling Protocol (IISP)
12.0(4)DB
ILMI 4.0
12.0(4)DB
VPI/VCI 5 range support in ILMI 4.0
12.0(4)DB
UNI 3.0, UNI 3.1, and UNI 4.0
12.0(4)DB
1 EFCI = Explicit Forward Congestion Indication
2 RR = relative rate
3 PCMCIA = Personal Computer Memory Card International Association
4 EHSA = Enhanced High System Availability
5 VPI/VCI = virtual path identifier/virtual channel identifier
New and Changed Information
This section describes new features available in Cisco IOS Release 12.2(2)B6 and enhancements to existing features offered in prior releases.
New Hardware Features Supported in Release 12.2(2)B6
There are no new hardware features supported by the Cisco 6400 in Release 12.2(2)B6.
New Software Features Supported in Release 12.2(2)B6
There are no new software features supported by the Cisco 6400 in Release 12.2(2)B6.
New Hardware Features Supported in Release 12.2(2)B5
There are no new hardware features supported by the Cisco 6400 in Release 12.2(2)B5.
New Software Features Supported in Release 12.2(2)B5
There are no new software features supported by the Cisco 6400 in Release 12.2(2)B5.
New Hardware Features Supported in Release 12.2(2)B4
There are no new hardware features supported by the Cisco 6400 in Release 12.2(2)B4.
New Software Features Supported in Release 12.2(2)B4
There are no new software features supported by the Cisco 6400 in Release 12.2(2)B4.
New Hardware Features Supported in Release 12.2(2)B3
There are no new hardware features supported by the Cisco 6400 in Release 12.2(2)B3.
New Software Features Supported in Release 12.2(2)B3
There are no new software features supported by the Cisco 6400 in Release 12.2(2)B3.
New Hardware Features Supported in Release 12.2(2)B2
There are no new hardware features supported by the Cisco 6400 in Release 12.2(2)B2.
New Software Features Supported in Release 12.2(2)B2
There are no new software features supported by the Cisco 6400 in Release 12.2(2)B2.
New Hardware Features Supported in Release 12.2(2)B1
In addition to the NRP-1, which was supported in Release 12.2(2)B, Release 12.2(2)B1 provides support for the NRP-2, NRP-2SV, and the NSP.
NRP-2SV
In addition to providing all the benefits and capability of the NRP-2, the NRP-2SV also supports the per-VC traffic shaping feature.
For information on basic NRP-2SV configuration and per-VC traffic shaping, see the "Basic NRP Configuration" chapter in the Cisco 6400 Software Setup Guide. For information on differences among the NRP types, see the "Product Overview" chapter in the Cisco 6400 Software Setup Guide.
New Software Features Supported in Release 12.2(2)B1
No new software features are supported by the Cisco 6400 for Cisco IOS Release 12.2(2)B1.
New Hardware Features Supported in Release 12.2(2)B
No new hardware features are supported by the Cisco 6400 for Cisco IOS Release 12.2(2)B.
New Software Features Supported in Release 12.2(2)B
The following new software features are supported by the Cisco 6400 NRP for Cisco IOS Release 12.2(2)B. There are no new software features for the Cisco 6400 NSP for Cisco IOS Release 12.2(2)B.
TCP Redirect—Logon
Note If using SESM or SSD as a captive portal, this feature requires Cisco SSD Release 3.0(1) or
Cisco SESM.
The TCP Redirect—Logon feature redirects certain packets, which would otherwise be dropped, to captive portals that can handle the packets in a suitable manner. For example, packets sent upstream by unauthorized users are forwarded to a captive portal that can redirect the users to a logon page. Similarly, if users try to access a service to which they have not logged on, the packets are redirected to a captive portal that can provide a service logon screen.
The captive portal can be any server that is programmed to respond to the redirected packets. If the Cisco SESM is used as a captive portal, subscribers are sent automatically to the SESM logon page when they start a browser session. The SESM captive portal application can also capture a URL in a subscriber's request and redirect the browser to the originally requested URL after successful authentication.
Redirected packets are always sent to a captive portal group that consists of one or more servers. SSG selects one server from the group in a round robin fashion to receive the redirected packets. For more information on this feature, refer to:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/6400/feat_gd/12_2_2/fg2_ssg.htm
Configuring MPLS Virtual Private Networks
Virtual Private Networks (VPNs) provide the appearance, functionality, and usefulness of a dedicated private network. The VPN feature for MPLS allows a Cisco IOS network to deploy scalable IPv4 Layer 3 VPN backbone service with private addressing, controlled access, and service-level guarantees between sites.
VPNs create a private network environment within the public infrastructure. A service provider can use VPNs to target a given clientele and deliver individualized private network services to that clientele in a secure IP environment by using the public infrastructure.
For an overview of MPLS VPN and its benefits, refer to the MPLS Virtual Private Networks feature module.
Configuring MPLS VPN on a Cisco 6400
For general MPLS VPN configuration tasks, examples, and command references, see the MPLS Virtual Private Networks feature module.
In addition to these configurations, you must configure the NSP to create paths through the switch fabric of the Cisco 6400. The switch fabric provides connectivity between the NRPs and the external ports on the node line cards (NLCs). For general configuration tasks, examples, and command references for configuring paths through the switch fabric, see the "Configuring Virtual Connections" chapter of the ATM Switch Router Software Configuration Guide.
The examples in this section illustrate the configurations necessary to enable MPLS VPN on a Cisco 6400.
Basic MPLS VPN Configuration
This section presents a basic Cisco 6400 MPLS VPN configuration. As shown in Figure 1, three customer edge (CE) routers are connected to the service provider backbone through three provider edge (PE) routers. Two of the PE routers are NRPs in the Cisco 6400, while the third PE router is a Cisco 7200. CE1 uses dual homing with PE1 and PE3.
CE1 and CE2 are devices in VPN1, while CE3 is in VPN2. PE1, or NRP-1 in the Cisco 6400, handles the CE1 portion of VPN1. PE2, or NRP-2 in the Cisco 6400, handles VPN2 as well as the CE2 portion of VPN1.
Figure 1 Basic Cisco 6400 MPLS VPN Topology
To enable a Cisco 6400 NRP to participate in a VPN, you must configure the NSP to create paths from the NRP through the Cisco 6400 switch fabric. The switch fabric provides the only connection between the NRP and an external port on a network line card (NLC). The switch fabric also provides the only connection between NRPs in the same Cisco 6400. You can use routed (in compliance with RFC 1483) PVCs for the CE to PE connections, as long as the CE router is capable of performing routing in compliance with RFC 1483 (aal5snap).
For more information, refer to:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/6400/feat_gd/12_2_2/fg2_mpls.htm
MPLS Label Distribution Protocol
Cisco's MPLS label distribution protocol (LDP), as standardized by the Internet Engineering Task Force (IETF) and as enabled by Cisco IOS software, allows the construction of highly scalable and flexible IP Virtual Private Networks (VPNs) that support multiple levels of services.
LDP provides a standard methodology for hop-by-hop, or dynamic label, distribution in an MPLS network by assigning labels to routes that have been chosen by the underlying Interior Gateway Protocol (IGP) routing protocols. The resulting labeled paths, called label switch paths or LSPs, forward label traffic across an MPLS backbone to particular destinations. These capabilities enable service providers to implement Cisco's MPLS-based IP VPNs and IP+ATM services across multivendor MPLS networks.
LDP provides the means for label switching routers (LSRs) to request, distribute, and release label prefix binding information to peer routers in a network. LDP enables LSRs to discover potential peers and to establish LDP sessions with those peers for the purpose of exchanging label binding information.
From an historical and functional standpoint, LDP is a superset of Cisco's prestandard Tag Distribution Protocol (TDP), which also supports MPLS forwarding along normally routed paths. For those features that LDP and TDP share in common, the pattern of protocol exchanges between network routing platforms is identical. The differences between LDP and TDP for those features supported by both protocols are largely embedded in their respective implementation details, such as the encoding of protocol messages, for example.
This release of LDP, which supports both the LDP and TDP protocols, provides the means for transitioning an existing network from a TDP environment to an LDP environment. Thus, you can run LDP and TDP simultaneously on any router platform. The routing protocol that you select can be configured on a per-interface basis for directly connected neighbors and on a per-session basis for nondirectly connected (targeted) neighbors. In addition, a label switch path (LSP) across an MPLS network can be supported by LDP on some hops and by TDP on other hops.
For more information, refer to this website:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122newft/122t/122t2/ldp_221t.htm
IP QoS—Policing and Marking
Cisco IOS QoS offers two kinds of traffic regulation mechanisms—policing and shaping.
The rate-limiting features of committed access rate (CAR) and the Class-Based Policing features provide the functionality for policing traffic.
The features of Generic Traffic Shaping (GTS), Class-Based Shaping, Distributed Traffic Shaping (DTS), and Frame Relay Traffic Shaping (FRTS) provide the functionality for shaping traffic.
Release 12.2(2)B supports the Committed Access Rate (CAR) feature on NRP, which allows policing upstream/downstream subscriber traffic to specific rates. Additionally, traffic can be marked with specific IP Precedence. You can also use an access list (ACL) to classify traffic to be policed (and optionally marked).
For more details on CAR, refer to:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios111/cc111/car.pdf
Configurations
CAR can be configured on an interface or subinterface that has an IP address (or IP unnumbered Loopback). When configured on a virtual-template, it is applied to all the virtual-access interfaces derived from the template. Modifying the CAR parameters on the virtual template propagates the modification to the virtual-access interfaces.
To rate-limit or mark traffic from/to subscribers, you can configure upstream and/or downstream policing/marking as shown in the following examples (for more details, refer to the website mentioned earlier):
PPPoE/PPPoA termination—Configure CAR in the Virtual-Template
rate-limit output 256000 16000 32000 conform-action transmit exceed-action dropThis would restrict downstream traffic of each PPPoE (PPPoA) session to 256000 bits/sec. The burst size and excess burst size are 16000 bytes and 32000 bytes, respectively. Traffic exceeding the policing rate and burst are dropped.
rate-limit input 256000 16000 32000 conform-action set-prec-transmit 5 exceed-action set-prec-transmit 0This sets the IP precedence bits in the IP header to 5 for packets that meet the policing rate. Exceeding packets are transmitted with IP precedence set to 0.
RBE interface—Configure CAR on the RBE Subinterface
interface ATM0/0/0.1001 point-to-pointip address 174.128.240.1 255.255.255.252rate-limit output 256000 16000 32000 conform-action transmit exceed-action dropatm route-bridged ippvc 31/1001encapsulation aal5snap1483 Routing—Configure CAR on the 1483 Routed Subinterface
interface ATM0/0/0.1005 point-to-pointip address 174.128.240.1 255.255.255.252rate-limit output 256000 16000 32000 conform-action transmit exceed-action droppvc 31/1005encapsulation aal5snapOn the trunk side, you can configure upstream and/or downstream policing/marking by configuring CAR on an ATM subinterface, Fast Ethernet/Gigabit-Ethernet interface, or subinterface.
CAR is not supported on PPP/L2TP LAC at present, or on GRE tunnels.
Configuring Policing/Marking in RADIUS User Profile
For PPPoE/PPPoA sessions that terminate on NRP, instead of configuring CAR on the virtual template, you may configure CAR on the RADIUS user profile. This allows separate policing/marking on different PPPoE (PPPoA) sessions even though the sessions share the same virtual template. When the policing/marking parameters are defined on the AAA profile of a user, Cisco IOS software applies these policing/marking to any PPPoE (PPPoA) session established by the user.
The following AAA user profiles for John defines a policing rate of 120,000 bps. You can use any AAA server that supports Cisco AV pair (the following AAA configurations are for a Merit AAA Server).
john Password = "xyz"
Service-Type = Framed-User,
Framed-Protocol = PPP,
av-pair = "ip:addr-pool=pool4",
av-pair = "lcp:interface-config#1=rate-limit output 256000 16000 32000 conform- action transmit exceed-action drop"
av-pair = "lcp:interface-config#2=rate-limit input 64000 16000 32000 conform-action transmit exceed-action drop"
Note The ' #1', '#2' need not be specified if there is only one "lcp:interface-config" AV-pair in the RADIUS user profile.
The "lcp:interface-config=" AV-pair takes the rest of the AV-pair string as a Cisco IOS command and applies it to the virtual-access interface when the user initiates the PPP session. For John, it therefore applies this command to the virtual-access interface:
rate-limit output 120000 16000 32000 conform-action transmit exceed-action dropFor AAA-based policing to work, you must configure the following in global configuration mode:
virtual-profile aaaVerifying Policing/Marking
You can use the following command to verify CAR policing/marking:
show interface <int> rate-limitWhere <int> is any interface including virtual-access interface.
The above command displays the CAR configuration on the interface and policing statistics.
NRP1-s2-UUT# sh int Virtual-access 4 rate-limitVirtual-Access4Outputmatches: all trafficparams: 256000 bps, 16000 limit, 32000 extended limitconformed 335 packets, 459710 bytes; action: transmitexceeded 46 packets, 65851 bytes; action: droplast packet: 182368ms ago, current burst: 10017 byteslast cleared 00:05:22 ago, conformed 11000 bps, exceeded 1000 bps
Important Notes and Recommendations
1. Performance impact—CAR policing algorithm impacts performance due to its additional use of processor resource. Typical performance impact may be about 20 to 30%, although it would vary depending on the traffic mix and the configured protocol:
–Packet Marking will additionally impact performance by about 2%
–Using an ACL with CAR will affect performance depending on the type of ACL used
Burst Size—The recommended configuration for burst size and excess burst size are as follows:
Burst size = amount of traffic at the policed rate that can flow in one second interval (expressed in bytes)
Excess burst = 2 x burst size
For example, for a policing rate of 256,000 bps, you can choose burst = 32,000 (bytes), and excess burst = 64,000 (bytes). This will allow bursty traffic while maintaining an average policing rate of 256,000 bps. Smaller burst sizes will drop more packets for bursty traffic—larger burst sizes will better accommodate traffic bursts.
For example, CAR configuration for 256 Kbps policing rate should be:
rate-limit output 256000 32000 64000 conform-action transmit exceed-action dropHowever, if the traffic is not very bursty, then lower values of burst and excess-burst may work, but typically burst-size should not be less than 16,000 bytes for TCP traffic. You may need to experiment to find burst and excess bursts that best fit the traffic characteristics.
2. For PPPoE and PPPoA subscribers, you can configure the above rate-limit command in the virtual-template. If PPPoE is used, it is possible to use only one policing rate for all subscribers on an NRP (since only one virtual template is used in PPPoE). If PPPoA is used, it is possible to use multiple virtual templates with different policing rates on the same NRP. For 1483-routed and RBE cases, configure CAR on the ATM subinterface for the subscriber. Ensure that the subinterface has an IP address (either directly, or IP unnumbered interface).
3. CAR support with SSG is not available. Do not turn on SSG.
4. IP Policing is not applicable in PPP/L2TP case (on LAC) or on tunnel interfaces.
5. CAR works with CEF-switched packets, so do not configure fast or process switching for traffic to be policed. CAR doesn't officially support policing of packets locally generated by the router or any packets that aren't CEF-switched including multicast packets.
6. Unlike shaping that buffers packets exceeding the shaping rate (until its buffer is full) and transmits them later, policing drops packets that exceed the configured rate. So depending on the traffic volume and burstiness, policing may lead to larger numbers of packet drops compared to shaping.
7. Some applications, such as VoIP and streaming video, are sensitive to packet drops. CAR should not be configured so that it can drop traffic of such applications. However, CAR can be used if the application completely downloads a voice/audio file before playing it.
8. AAA download of policing parameters—If you download policing parameters from a AAA server, the downloaded command string is parsed during PPP session establishment, which reduces the number of PPP sessions that can be established per second. The maximum number of PPP calls per second will be less than 10, depending on the PPP parameters configured in the virtual-template (ppp keepalive, authentication/retry timeouts), the number of configured sessions, and the traffic volume.
9. For scaling to a large number of PPPoE/PPPoA sessions, you should tune the ppp keepalive and authentication/retry timeouts according to scalability guidelines by appropriate configuration of ppp keepalive, ppp timeout retry, and ppp timeout authentication statements in the virtual-template. This is particularly important if you configure CAR policing parameters in AAA user profile.
10. The rate-limit command in a RADIUS user profile must not exceed 240 characters (which is sufficient for configuring any kind of policing and marking). If it does, the router may give errors or crash.
For more information on this feature, see the Cisco IOS Quality of Service Solutions Configuration Guide, Release 12.2, "Policing and Shaping" chapter.
Remote Access to MPLS VPN
The Remote Access to Multiprotocol Label Switching (MPLS) Virtual Private Network (VPN) solution integrates dial, Digital Subscriber Line (DSL), and cable remote access technologies into an MPLS VPN. For more information about the Remote Access to MPLS VPN integration solution, refer to the Remote Access to MPLS VPN Integration Solution documentation:
http://cco/univercd/cc/td/doc/product/vpn/solution/rampls/index.htm
Per-VC Traffic Shaping
The NRP-1 supports the unspecified bit rate (UBR) and variable bit rate non-real time (VBR-NRT) quality of service (QoS) classes.
Note You can specify only one QoS class per PVC. When you enter a new QoS class, it replaces the existing one.
The NRP-2SV supports the VBR-NRT QoS class. When using VBR-NRT on the NRP-2SV, you might need to modify the ATM SAR transmission ring limit to provide more buffering space and time for packets on one or more VCs. For more information, see the tx-ring-limit command reference entry in the Cisco 6400 Command Reference.
Note If you do not specify a QoS class for a PVC, the PVC defaults to UBR, with a peak rate set to the maximum physical line speed. Since NRP-SV does not support UBR rate limiting (UBR <PCR>), the alternative is to use VBR-NRT with PCR=SCR and MBS set to 1 to achieve the same effect as UBR rate limiting.
For more information on this feature, see the Cisco 6400 Software Setup Guide, "Basic NRP Configuration" chapter, "Configuring PVC Traffic Shaping" section.
For Release 12.2(2)B2, the supported number of shaped VCs is:
•NRP-1—2000 VCs
•NRP-2SV—8000 VCs
•NRP-2—Not supported
PPPoE Session Count MIB
Note The snmp-server enable traps pppoe command enables SNMP traps only. It does not support inform requests.
The PPPoE Session Count MIB provides the ability to use Simple Network Management Protocol (SNMP) to monitor in real time the number of PPPoE sessions on permanent virtual circuits (PVCs) and on the router.
This new MIB also introduces two SNMP traps that generate notification messages when a PPPoE session count threshold is reached on any PVC or on the router. The PPPoE session count thresholds can be configured by using the pppoe limit max-sessions and pppoe max-sessions commands.
Table 4 describes the objects and tables supported by the PPPoE Session Count MIB. For a complete description of the MIB, see the PPPoE Sessions Management MIB file CISCO-PPPOE-MIB.my, available through Cisco.com at the following URL:
http://www.cisco.com/public/sw-center/netmgmt/cmtk/mibs.shtml
The PPPoE Session Count MIB provides the following benefits:
•Allows the monitoring of PPPoE session counts using SNMP.
•Helps manage the number of PPPoE sessions on a router or PVC by sending notification messages when the PPPoE session threshold has been exceeded.
•Provides a way to track PPPoE session information and utilization trends over time.
For more information on this feature, see the Cisco 6400 Feature Guide—Release 12.2.(2)B, "Point-to-Point Protocol" chapter.
PPPoE Session Limit
The PPPoE Session Limit feature enables you to limit the number of PPP over Ethernet (PPPoE) sessions that can be created on a router or on an ATM permanent virtual circuit (PVC), PVC range, or virtual circuit (VC) class.
Before the introduction of this feature, there was no way to limit the number of PPPoE sessions that could be created on a router.
Not having a limit was a potential problem because the router might create so many PPPoE sessions that it would run out of memory.
To prevent the router from using too much memory for virtual access, the PPPoE Session Limit feature introduces a new command and a modification to an existing command that enable you to specify the maximum number of PPPoE sessions that can be created.
Using the new pppoe limit max-sessions command limits the number of PPPoE sessions that can be created on the router. Using the modified pppoe max-sessions command limits the number of PPPoE sessions that can be created on an ATM PVC, PVC range, VC class, or Ethernet subinterface.
PPPoE Session Limit Types
There are three basic types of limits that can be applied to PPPoE sessions. These session limit types work independently of each other. The following statements describe these limits:
•PPPoE session limits on the router.
The pppoe limit max-sessions command limits the total number of PPPoE sessions on the router, regardless of the type of medium the sessions are using.
•PPPoE session limits based on a MAC address.
The pppoe limit per-mac command limits the number of PPPoE sessions that can be sourced from a single MAC address. This limit applies to all PPPoE sessions on the router.
•PPPoE session limits on a physical port.
This type of limit applies to PVCs or VLANs and can be applied globally or to specific PVCs or VLANs.
–The pppoe limit per-vc and pppoe limit per-vlan commands limit the number of PPPoE sessions on all PVCs or VLANs on the router.
–The pppoe max-sessions command limits the number of PPPoE sessions on a specific PVC or VLAN. Limits created for a specific PVC or VLAN using the pppoe max-session command take precedence over the global limits created with the pppoe limit per-vc and pppoe limit per-vlan commands.
Benefits
The PPPoE Session Limit feature prevents the router from using too much memory for virtual access by enabling you to limit the number of PPPoE sessions that can be created on a router or on an PVC, ATM PVC range, or VC class.
For more information on this feature, see the Cisco 6400 Feature Guide—Release 12.2.(2)B, "Point-to-Point Protocol" chapter.
ATM SNMP Trap and OAM Enhancements
The ATM SNMP Trap and OAM Enhancements feature introduces the following enhancements to the Simple Network Management Protocol (SNMP) notifications for ATM permanent virtual circuits (PVCs) and to operation, administration, and maintenance (OAM) functionality.
ATM PVC traps are now:
•Generated when the operational state of a PVC changes from the DOWN to UP state.
•Generated when OAM loopback fails. Additionally, when OAM loopback fails, the PVC will now remain in the UP state, rather than going DOWN.
•Extended to include:
–VPI/VCI information
–The number of state transitions a PVC goes through in an interval
–The timestamp of the first and the last PVC state transition
–The ATM SNMP Trap and OAM enhancements are described in the following sections:
ATM PVC UP Trap
Before the introduction of the ATM SNMP Trap and OAM enhancements, the only SNMP notifications for ATM PVCs were the ATM PVC DOWN traps, which were generated when a PVC failed or left the UP operational state. The ATM SNMP Trap and OAM enhancements introduce ATM PVC UP traps, which are generated when a PVC changes from the DOWN to UP state.
ATM PVC OAM Failure Trap
The ATM SNMP Trap and OAM enhancements also introduce the ATM PVC OAM failure trap. OAM loopback is a mechanism that detects whether a connection is UP or DOWN by sending OAM end-to-end loopback command/response cells.
An OAM loopback failure indicates that the PVC has lost connectivity. The ATM PVC OAM failure trap is generated when OAM loopback for a PVC fails and is sent at the end of the notification interval.
When OAM loopback for a PVC fails, the PVC is included in the atmStatusChangePVclRangeTable or atmCurrentStatusChangePVclTable and in the ATM PVC OAM failure trap.
Before the introduction of this feature, if OAM loopback failed, the PVC would be placed in the DOWN state. When the ATM PVC OAM failure trap is enabled, the PVC remains UP when OAM loopback fails so that the flow of data is still possible.
Note ATM PVC traps are generated at the end of the notification interval. It is possible to generate all three types of ATM PVC traps (the ATM PVC DOWN trap, ATM PVC UP trap, and ATM PVC OAM failure trap) at the end of the same notification interval.
Extended ATM PVC Traps
The ATM SNMP Trap and OAM enhancements introduce extended ATM PVC traps.
The extended traps include:
•VPI/VCI information for affected PVCs
•Number of UP-to-DOWN and DOWN-to-UP state transitions a PVC goes through in an interval
•Timestamp of the first and the last PVC state transition
Note You cannot use extended ATM PVC traps at the same time as the legacy ATM PVC trap. You must disable the legacy ATM PVC trap by using the no snmp-server enable traps atm pvc command before configuring extended ATM PVC traps.
The ATM SNMP Trap and OAM enhancements:
•Enable you to use SNMP to detect the recovery of PVCs that have gone DOWN.
•Enable you to use SNMP to detect when OAM loopback for a PVC has failed.
•Keep the PVC in the UP state when OAM loopback has failed, allowing for the continued flow of data.
•Provide VPI/VCI information in the ATM PVC traps, so that you know which PVC has changed its operational state or has had an OAM loopback failure.
•Provide statistics on the number of state transitions a PVC goes through.
Restrictions
Note You cannot use extended ATM PVC traps at the same time as the legacy ATM PVC trap. You must disable the legacy ATM PVC trap by using the no snmp-server enable traps atm pvc command before configuring extended ATM PVC traps.
ATM PVC UP traps are not generated for newly created PVCs. They are only generated for PVCs that go from the DOWN to the UP state.
Prerequisites
Before you enable ATM PVC trap support, you must configure SNMP support and an IP routing protocol on your router. For more information about configuring SNMP support, refer to the chapter "Configuring SNMP Support" in the Cisco IOS Configuration Fundamentals Configuration Guide. For information about configuring IP routing protocols, refer to the section "IP Routing Protocols" in the Cisco IOS IP Configuration Guide.
To receive PVC failure notification and access to PVC status tables on your router, you must compile the Cisco extended ATM PVC trap MIB called CISCO-IETF-ATM2-PVCTRAP-MIB-EXTN.my in your NMS application. You can find this MIB on the Web at Cisco's MIB website:
http://www.cisco.com/public/sw-center/netmgmt/cmtk/mibs.shtml
For more information on this feature, see the Cisco 6400 Feature Guide—Release 12.2(2)B, "Miscellaneous Features" chapter.
SSG AAA Server Group for Proxy RADIUS
This feature allows you to configure multiple AAA servers. You can configure each remote RADIUS server with timeout and retransmission parameters. SSG will perform failover among the servers in the predefined group.
To configure this feature, use the RADIUS Server attribute to enter the remote server information into the proxy service profile. SSG automatically creates an AAA server group that contains the remote RADIUS server for this service profile.
For more information on this feature, see the Cisco 6400 Feature Guide—Release 12.2.(2)B, "Service Selection Gateway" chapter.
SSG Host Key
Note All references to SESM also apply to SSD unless a clear distinction is made.
The SSG Host Key feature enhances communication and functionality between SSG and SESM.
With the SSG Host Key feature, SSG performs port address translation (PAT) and NAT on the HTTP traffic between the subscriber and the SESM server. When a subscriber sends an HTTP packet to the SESM server, SSG creates a port map that changes the source IP address to a configured SSG source IP address and changes the source TCP port to a port allocated by SSG. The SSG assigns a bundle of ports to each subscriber because one subscriber can have several simultaneous TCP sessions when accessing a web page. The assigned host key, or combination of port bundle and SSG source IP address, uniquely identifies each subscriber. The host key is carried in RADIUS packets sent between the SESM server and SSG as a Host-Key vendor-specific attribute. When the SESM server sends a reply to the subscriber, SSG translates the destination IP address and destination TCP port according to the port map.
For each TCP session between a subscriber and the SESM server, SSG uses one port from the port bundle as the port map. Port mappings are flagged as eligible for reuse based on inactivity timers, but are not explicitly removed once assigned. The number of port bundles are limited, but you can assign multiple SSG source IP addresses to accommodate more subscribers.
SSG assigns the base port of the port bundle to a port map only if SSG has no state information for the subscriber, or if the state of the subscriber has changed. When the SESM server sees the base port of a port bundle in the host key, SESM knows that it needs to query SSG for new subscriber state information.
The SSG Host Key feature provides the following benefits:
•Support for Overlapped Subscriber IP Addresses Extended to Include SESM Usage
•Cisco SESM Provisioning for Subscriber and SSG IP Addresses Is No Longer Required
•Reliable and Just-in-Time Notification to Cisco SSD of Subscriber State Changes
•Support for Additional Data in Subscriber Account Queries
•Support for Multiple Accounts for One Subscriber IP Address
Support for Overlapped Subscriber IP Addresses Extended to Include SESM Usage
Without the SSG Host Key feature, PPP users are allowed to have overlapped subscriber IP addresses, but they cannot use SSG with Web Selection to conduct service selection through the web-based SESM user interface.
With the SSG Host Key feature, PPP users can have overlapped IP addresses while using SSG with Web Selection. The subscriber IP addresses are also not required to be routable within the service management network where the SESM server resides, because the host key enables support for private addressing schemes.
Cisco SESM Provisioning for Subscriber and SSG IP Addresses Is No Longer Required
Without the SSG Host Key feature, SESM must be provisioned for subscriber and SSG IP addresses before SESM is able to send RADIUS packets to SSG, or send HTTP packets to subscribers.
The SSG Host Key feature eliminates the need to provision SESM in order to allow one SESM server to serve multiple SSGs, and to allow one SSG to be served by multiple SESM servers.
Reliable and Just-in-Time Notification to Cisco SSD of Subscriber State Changes
Without the SSG Host Key feature, SSG uses an asynchronous messaging mechanism to immediately notify the SESM server of subscriber state changes in SSG (such as session time-outs or idle time-out events).
The SSG Host Key feature replaces the asynchronous messaging mechanism with an implicit and reliable notification mechanism that uses the base port of a port bundle to alert the SESM server of a state change. The SESM server can then query SSG for the true state of the subscriber and update the cached object or send the information back to the subscriber.
Support for Additional Data in Subscriber Account Queries
The SESM server queries SSG and receives the following information in reply:
•Account Query—If a subscriber logs in his account, SSG replies with subscriber state information, including a list of services to which the subscriber has logged on.
•Service Query—If a subscriber logs in to a particular service, SSG replies with information on the subscriber's usage of the service.
•Profile Query—SSG replies with the full profile of a PPP user.
The subscriber can query its account status manually or automatically. Each account query results in an update of the SESM user interface. The SSG Host Key feature enables the account query reply to include additional information, such as an account token.
Support for Multiple Accounts for One Subscriber IP Address
To accommodate multiple users sharing a single PC, the SSG Host Key feature supports multiple subaccounts each with a different username under one subscriber. When the SESM server contacts SSG to log in a new user to an already logged in account, SSG logs off the existing account and logs in the new user. In account switching, the port bundle and host object remain the same, but the content of the host object is changed according to the profile of the subaccount user.
Restrictions
•All SSG source IP addresses configured with the ssg port-map source ip command must be routable in the management network where the SESM resides.
•For each SESM server, all connected SSGs must have the same port-bundle length.
•RFC1483 or local bridged/routed clients cannot have overlapped IP addresses, even across different interfaces.
•Enabling the Host Key feature requires an SSG reload and an SESM restart to take effect.
•The Host Key feature must be separately enabled at the SESM and at all connected SSGs or not at all.
Prerequisites
The SSG Host Key feature requires Cisco SSD Release 3.0(1) or Cisco SESM Release 3.1(1). If you are using an earlier release of SSD, disable the SSG Host Key feature with the no ssg port-map enable global configuration command.
For more information on this feature, see the Cisco 6400 Feature Guide—Release 12.2.(2)B, "Service Selection Gateway" chapter.
Limitations and Restrictions
Cisco IOS Release 12.2(2)B6 contains the following limitation:
•The maximum transmission unit (MTU) size that can be configured on a Gigabyte Ethernet (GE) interface is 1700.
Important Notes
Session Scalability Commands
Table 6 shows the number of sessions and tunnels supported for the NRP modules in Cisco IOS Release 12.2(2)B6. While using NRP-SSG, Cisco IOS Release 12.2(2)B6 supports the number of sessions and tunnels shown in Table 7.
Note To support more than 750 sessions, the NRP-1 must have 128 MB DRAM.
Note In most NRP-2 configurations, 256 MB DRAM is adequate for up to 6500 (PPPoE) sessions. More sessions require 512 MB DRAM.
NRP-2SV Scalability Tuning Parameters
Following are scalability tuning parameter values used during testing for 8000 PPPoA sessions and 2000 L2TP tunnels. These parameters prevent known issue CSCdu86416 from happening.
interface Virtual-Template1keepalive 200ppp timeout retry 25ppp timeout authentication 20vpdn-group 1l2tp tunnel hello 150l2tp tunnel receive-window 500l2tp tunnel nosession-timeout 20l2tp tunnel retransmit retries 12l2tp tunnel retransmit timeout min 4l2tp tunnel retransmit timeout max 6Following is the hold-queue CLI used during testing.
interface ATM0/0/0no ip addressload-interval 30atm vc-per-vp 2048no atm ilmi-keepalivehold-queue 4096 inhold-queue 4096 outend
Tip With PPPoA over L2TP network architecture, a few PPP sessions may not have IP addresses allocated during system reboot or interface flapping. If you encounter this problem, configure ppp ncp timeout in the template on LNS as shown here:
interface Virtual-Template1
ppp timeout ncp 60
It is important to note a potential negative impact on PPPoX termination scenarios:
The default is no time-out at all. Configuring ppp timeout ncp 60 tells the router if NCP cannot be established within 60 seconds to tear down LCP and start all over again.
Note that you should only configure ppp timeout ncp 60 if you encounter the IP address allocation problem described here. Do not configure the timeout indiscriminately or to any local termination PPPoA/PPPoE deployment.
Note In most NRP-2 configurations, 256 MB DRAM is adequate for up to 6500 (PPPoE) sessions. More sessions require 512 MB DRAM.
Note The default threshold at which Cisco IOS declares a process to have run "too long" is too short for some Cisco IOS processes, when very large numbers of sessions are established on the NRP-2. Use the command scheduler max-task-time 20000 to increase the default threshold. This will avoid unnecessary "CPUHOG" messages.
NRP-1 Scalability Tuning Parameters
This section describes the scalability tuning parameters that should be used for running large numbers of sessions on the NRP-1.
interface ATM0/0/0hold-queue 1000 inhold-queue 1000 out!interface Virtual-Template1keepalive 120ppp max-configure 255ppp timeout retry 15ppp timeout authentication 15DHCP Option 82 Support for Routed Bridge Encapsulation
The DHCP Option 82 Support for RBE feature provides support for the Dynamic Host Configuration Protocol (DHCP) Relay Agent Information Option (Option 82) when using ATM RBE.
Service providers are increasingly using ATM RBE to configure DSL access. The DHCP Option 82 Support for RBE feature enables those service providers to use DHCP to assign IP addresses and DHCP Option 82 to implement IP address assignment policies such as limiting the number of IP addresses on specific ports on specific ports or ATM VCs.
The DHCP Relay Agent Information Option enables a DHCP relay agent to insert information about itself when forwarding client-originated DHCP packets to a DHCP server. The DHCP server can use this information to implement IP address or other parameter-assignment policies.
The DHCP Option 82 Support for RBE feature uses a suboption of the DHCP Relay Agent Information Option called Agent Remote ID. The Agent Remote ID suboption enables the DHCP relay agent to report the ATM RBE subinterface port information to the DHCP server when a DHCP IP address request is processed through the ATM RBE subinterface. The DHCP server can use the ATM RBE subinterface information for making IP address assignments and security policy decisions.
Field Notices and Bulletins
•Field Notices—Cisco recommends that you view the field notices for this release to see if your software or hardware platforms are affected. If you have an account on Cisco.com, you can find field notices at http://www.cisco.com/warp/customer/770/index.shtml. If you do not have a Cisco.com login account, you can find field notices at http://www.cisco.com/warp/public/770/index.shtml.
•Product Bulletins—If you have an account on Cisco.com, you can find product bulletins at http://www.cisco.com/warp/customer/cc/general/bulletin/index.shtml. If you do not have a Cisco.com login account, you can find product bulletins at http://www.cisco.com/warp/public/cc/general/bulletin/iosw/index.shtml.
•What's Hot for IOS Releases: Cisco IOS Release 12.2(2)B6—What's Hot for IOS Releases: Cisco IOS Release 12.2(2)B6 provides information about caveats that are related to deferred software images for Cisco IOS Release 12.2(2)B6. If you have an account on Cisco.com, you can access What's Hot for IOS Releases: Cisco IOS Release 12.2(2)B6 at http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml or by logging in and selecting Software Center: Cisco IOS Software: What's Hot for IOS Releases: Cisco IOS Release 12.2(4)B3.
•What's New for IOS — What's New for IOS lists recently posted Cisco IOS software releases and software releases that have been removed from Cisco.com. If you have an account on Cisco.com, you can access What's New for IOS at http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml or by logging in and selecting Software Center: Cisco IOS Software: What's New for IOS.
Software Caveats
Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only select severity 3 caveats are included in the caveats document.
All caveats in Cisco IOS Release 12.2(2) T1 are also in Cisco IOS Release 12.2(2)B6.
For information on caveats in Cisco IOS Release 12.2 T, see the Caveats for Cisco IOS Release 12.2 T, which lists severity 1 and 2 caveats and select severity 3 caveats and is located on Cisco.com and the Documentation CD-ROM.
Note Cisco IOS Release 12.2(2)B6 is in synchronization with Cisco IOS Release 12.2(2)T1.
Caveat numbers and brief descriptions are listed in the tables in this section. For details about a particular caveat, go to Bug Toolkit at:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
To access this location, you must have an account on Cisco.com. For information about how to obtain an account, go to the "Feature Navigator" section.
Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, go to Cisco.com and press Login. Then go to Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools/.
Open Caveats—Release 12.2(2)B6
All the caveats listed in Table 8 are open in Cisco IOS Release 12.2(2)B6 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP.
Closed or Resolved Caveats—Release 12.2(2)B6
All the caveats listed in Table 9 are closed or resolved in Cisco IOS Release 12.2(2)B6 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP.
Open Caveats—Release 12.2(2)B5
No severity 1 or severity 2 open caveats exist for Cisco IOS Release 12.2(2)B5 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP. For information about any open caveats in Cisco IOS Release 12.2 T, see the Caveats for Cisco IOS Release 12.2 T, which is located on Cisco.com and the Documentation CD-ROM.
Closed or Resolved Caveats—Release 12.2(2)B5
All the caveats listed in Table 10 are closed or resolved in Cisco IOS Release 12.2(2)B5 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP.
Open Caveats—Release 12.2(2)B4
No severity 1 or severity 2 open caveats exist for Cisco IOS Release 12.2(2)B4 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP. For information about any open caveats in Cisco IOS Release 12.2 T, see the Caveats for Cisco IOS Release 12.2 T, which is located on Cisco.com and the Documentation CD-ROM.
Closed or Resolved Caveats—Release 12.2(2)B4
All the caveats listed in Table 11 are closed or resolved in Cisco IOS Release 12.2(2)B4 for the Cisco 6400 NRP-2, Cisco 6400 NRP-2SV, Cisco 6400 NRP-1, and the Cisco 6400 NSP.
Open Caveats—Release 12.2(2)B3
All the caveats listed in Table 12 are open in Cisco IOS Release 12.2(2)B3 for the Cisco 6400 NRP-2 and NRP-2SV.
Closed or Resolved Caveats—Release 12.2(2)B3
All the caveats listed in Table 13 are closed or resolved in Cisco IOS Release 12.2(2)B3 for the Cisco 6400 NRP-2 and NRP-2SV.
Open Caveats—Release 12.2(2)B2
All the caveats listed in Table 14 are open in Cisco IOS Release 12.2(2)B2 for the Cisco 6400 NRP-1, NRP-2, and NRP-2SV. All the caveats listed in Table 15 are open in Cisco IOS Release 12.2(2)B2 for the Cisco 6400 NSP. These tables list only severity 1 and 2 caveats and select severity 3 caveats. Table 16 lists caveats that pertain to MIB files for the Cisco 6400 for Release 12.2(2)B2.
Closed and Resolved Caveats—Release 12.2(2)B2
All the caveats listed in Table 17 are closed or resolved in Cisco IOS Release 12.2(2)B2 for the Cisco 6400 NRP-1 and NRP-2. All the caveats listed in Table 18 are closed or resolved in Cisco IOS Release 12.2(2)B2 for the Cisco 6400 NSP. These tables list only severity 1 and 2 caveats and select severity 3 caveats.
Related Documentation
The following sections describe the documentation available for the Cisco 6400. Documentation is available online on Cisco.com and the Documentation CD-ROM.
•Cisco IOS Release 12.2 Documentation Set
Release-Specific Documents
The following documents are specific to Cisco IOS Release 12.2 and are located on Cisco.com and the Documentation CD-ROM:
•Cross-Platform Release Notes
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Release Notes
On the Documentation CD-ROM at:
Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes
•Product bulletins, field notices, and other release-specific documents on Cisco.com at:
Technical Documents
•Caveats for Cisco IOS Release 12.2 and Caveats for Cisco IOS Release 12.2 T
As a supplement to the caveats listed in the "DHCP Option 82 Support for Routed Bridge Encapsulation" section in these release notes, see Caveats for Cisco IOS Release 12.2 and Caveats for Cisco IOS Release 12.2 T, which contain caveats applicable to all platforms for all maintenance releases of Release 12.2.
On Cisco.com:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Release Notes: Caveats
On the Documentation CD-ROM:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Caveats
Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. You can reach Bug Navigator II on Cisco.com at Service & Support: Online Technical Support: Software Bug Toolkit or at http://www.cisco.com/support/bugtools/.
Platform-Specific Documents
The documents listed in this section are available for the Cisco 6400 on Cisco.com and the Documentation CD-ROM.
To access Cisco 6400 documentation on Cisco.com, follow this path:
Technical Documents: Documentation Home Page: Aggregation Solutions:
Cisco 6400 Carrier-Class Broadband AggregatorTo access Cisco 6400 documentation on the Documentation CD-ROM, follow this path:
Aggregation Solutions: Cisco 6400 Carrier-Class Broadband Aggregator
Platform-Specific Documents
•Cisco 6400 Software Setup Guide
•Cisco 6400 Command Reference
•Cisco 6400 Feature Guide
•Cisco 6400 Hardware Installation and Maintenance Guide
•Cisco 6400 Installation and Replacement of Field-Replaceable Units
•Regulatory Compliance and Safety Information for the Cisco 6400
•Cisco 6400 Site Planning Guide
Feature Navigator
Cisco Feature Navigator is a web-based tool that enables you to quickly determine which Cisco IOS software images support a specific set of features and which features are supported in a specific Cisco IOS image. You can search by feature or release. Under the release section, you can compare releases side by side to display both the features unique to each software release and the features in common.
Cisco Feature Navigator is updated regularly when major Cisco IOS software releases and technology releases occur. For the most current information, go to the Cisco Feature Navigator home page at the following URL:
Cisco IOS Release 12.2 Documentation Set
Table 19 lists the contents of the Cisco IOS Release 12.2 software documentation set, which is available in both electronic and printed form.
Note You can find the most current Cisco IOS documentation on Cisco.com and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.2
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.