The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Complete the following database information worksheet by entering your configuration values in the value column. You will need the information in this worksheet when you run the Prime Service Catalog and Reporting installation wizards.
Complete the following “Application Server Information Worksheet” by entering your configuration values in the "Value" column. The information in this worksheet will be needed when you run the Service Catalog or the Reporting installer.
The Cisco Prime Service Catalog Reporting installer automatically sets the time zone of the Cognos server to match the time zone of the Service Catalog application. The following table shows the supported time zones for the Service Catalog application. The installer will automatically map the Service Catalog time zone to an equivalent Cognos time zone that has the same GMT offset.
(GMT) Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London |
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(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna |
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(GMT+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague |
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Note The Europe/Moscow, Pacific/Fiji, Pacific/Apia, Asia/Yakutsk, and Asia/Vladivostok Time Zones currently do not support Daylight Saving Time. Thus, if you have to use one of these Time Zone Names, then either use one of the other Time Zone Names that has the same GMT offset, or consult with the Cisco Technical Assistance Center (TAC).
Note The installation configuration options are case-sensitive, so ensure that you enter a value, such as a database name or a JMS queue name, with case sensitivity; otherwise, your installation may fail.
Table A-4 Database Information Worksheet
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TCP/IP Port number used by the database server. The default value is 1521. |
TCP/IP Port number used by the database server. The default value is 1433. |
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The name of the database for the Prime Service Catalog application. Enter alphanumeric characters and do not include any space characters. The default value is “ServiceCatalog”. |
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To create the database in SQL Server, the installer must connect to SQL Server as “sa” user. Enter the password for the sa user. |
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Database username is the login ID and the schema name for the database schema. The default value is “CPSCUser”. |
Database username is the login ID and the db_owner of the “ServiceCatalog” database. The default value is “CPSCUser”. |
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The SID or Service Name of the Oracle server where the ServiceCatalog database resides. By default this is ORCL. Also, write down whether this value is an SID or a Service Name. When using Oracle RAC use the Service Name only. |
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To create the database schema in Oracle, the installer must connect to Oracle as the “sys” user. Enter the password for “ sys” user. |
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Enter a tablespace name if you already have a specific Oracle tablespace name. The default tablespace name will be set to this value. If you leave this value blank, then the installer will use the default user tablespace provided by the Oracle server. |
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Enter a temp tablespace name if you already have a specific Oracle tablespace name. The default temp tablespace name will be set to this value. If you leave this value blank, then the installer will use the default temp user tablespace name provided by the Oracle server. |
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The option is enabled only if you have clicked No in the ServiceCatalog Database Creation panel. This option should always be selected, which tells the installer to execute the sql scripts to either create a brand new schema in the ServiceCatalog database in the case of a new installation, or to upgrade an existing schema from a previous release to the current release in the case of an upgrade installation. (Refer to Chapter 6, “Upgrading Prime Service Catalog”: for more detailed information on upgrading database.) When you want to reinstall the product WAR files without overwriting the existing ServiceCatalog database, you can deselect this option. Make sure you understand its implication before deselecting this option. |
Table A-5 Service Catalog Configuration Table for WildFly
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Enter the IP address of the current machine. The installer should detect the IP address of the current machine automatically, and display that value as the default value. |
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Since the installer will install the WildFly AS software automatically for you, it presets the WildFly admin username to "adminuser". This username can be used to connect to the WildFly Admin Console should you need to perform any administration tasks for the WildFly installation. This value is grayed out so you can't overwrite it. |
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Enter a password for the WildFly “adminuser”. Enter only alphanumeric characters with no spaces. |
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Note You will see this option if you have selected to install only the Service Catalog server on your computer. Enter the http address that includes the hostname and portnumber of Service Link server. The default port number used by Service Link on WildFly in 6080. |
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(For Windows only) On Windows Operating System, the installer can automatically configure the WildFly server as a windows service. Select this option if you would like the installer to configure the WildFly server as a service named "Cisco Prime Service Catalog”. This service will be configured to start up automatically at boot time. But right after the installation is completed, the service will not be started up for you. You will have to open the Microsoft Windows Services Console to start the “Cisco Prime Service Catalog” service for the first time after the installation. The service however will be started automatically when the Windows Operating System is rebooted. Note However, for cluster WildFly it is recommended to start the server as an application, instead of service, by executing the start script provided by Cisco. For information on starting these services, see Postinstallation Tasks for WildFly Standalone Application Server or Postinstallation Tasks for WildFly Clustered Application Servers. |
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(For Windows only) If the installer detects that IIS web server is installed on the same Windows machine where you execute the installer, it will present this option on the panel screen. Select this option if you would like the installer to automatically configure the tomcat plugin for the IIS web server to connect to the WildFly application server, which runs on the same machine. Note If you plan to install Cognos software (see Installing Cognos Software) on the same Windows machine where you are installing WildFly, then you must deselect the “Configure IIS” option at this time. IIS must be used for the Cognos software when you install Cognos and the Reporting module. If you select this option, the installer will perform validation test against the IIS web server. If it detects that the IIS web server is missing some required settings, then the validation test will fail, and the installer will not let you proceed unless you deselect the "Configure IIS" option. (Refer the Software Configuration Prerequisites section for more information on IIS requirements.) |
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This option is enabled only when you select the "Configure IIS" option above. Enter the name of the IIS site which already exists, that you want the installer to configure the tomcat plugin. The default value is "Default Web Site". You can use customized website. To add a customized website, you will have to add the customized website first in the Internet Information Services (IIS) Manager and bind them to appropriate port e.g. 88,90. |
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Prime Service Catalog can be installed with sample Storefront content. Select this option if you want these sample content to be imported automatically into your ServiceCatalog database during the installation. Deselect this option if you do not want to include the sample content for your installation. If you are upgrading from a previous Prime Service Catalog release, you should deselect this option. There is a chance that the sample Storefront content may clash with your existing data. |
Table A-6 Service Link Configuration Table for WildFly
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This value is preset to the same value that you entered for the Service Catalog host IP address field on the Service Catalog Configuration panel. This is because both WildFly servers, one for Service Catalog application and one for Service Link application, will be running on the same machine. This value is grayed out so you can't overwrite it. |
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The installer has preset the WildFly admin username to "adminuser" because it will install the WildFly AS software automatically for you. This username can be used to connect to the WildFly Admin Console if you need to perform any administration tasks for the WildFly installation. This value is grayed out so you can't overwrite it. Note Field "WildFly admin password" is not presented on this panel. This is because the password is preset to the same value that you entered for the WildFly admin password field on the Service Catalog Configuration panel. |
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(For Windows only) On Windows Operating System, the installer can automatically configure the WildFly server as a windows service. Select this option if you would like the installer to configure the WildFly server as a service named "Cisco Prime Service Link". This service will be configured to start up automatically at boot time. But right after the installation is completed, the service will not be started up for you. You will have to open the Microsoft Windows Services Console to start the "Cisco Prime Service Link" service for the first time after the installation. The service however will be started automatically when the Windows Operating System is rebooted. For more information on starting these services, see Starting WildFly Server on Windows. |
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(For Windows only) If the installer detects that IIS web server is installed on the same Windows machine where you execute the installer, it will present this option on the panel screen. Select this option if you would like the installer to automatically configure the tomcat plugin for the IIS web server to connect to the WildFly application server, which runs on the same machine. Note If you plan to install Cognos software (see Installing Cognos Software) on the same Windows machine where you are installing WildFly, then you must deselect the “Configure IIS” option at this time. IIS must be used for the Cognos software when you install Cognos and the Reporting module. If you select this option, the installer will perform validation test against the IIS web server. If it detects that the IIS web server is missing some required settings, then the validation test will fail, and the installer will not let you proceed unless you deselect the "Configure IIS" option. (Refer the Software Configuration Prerequisites section for more information on IIS requirements.) |
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This option is enabled only when you select the "Configure IIS" option above. Enter the name of the IIS site which already exists, that you want the installer to configure the tomcat plugin. The default value is "Default Web Site". You can use customized website. To add a customized website, you will have to add the customized website first in the Internet Information Services (IIS) Manager and bind them to appropriate port e.g. 88,90. |
Table A-7 Messaging Configuration Table
Table A-8 Service Catalog Administration Configuration Table
Table A-9 Service Catalog Configuration for WebLogic
Table A-10 Database Information Table for Advanced Installation
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TCP/IP Port number used by the database server. The default value is 1433. |
TCP/IP Port number used by the database server. The default value is 1521. |
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If you use Service Name to connect to your Oracle database, then select the Service Name radio button, and enter the Service Name value. If you use SID to connect to your Oracle database, then select the SID radio button, and enter the Oracle SID value. |
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Database username is the login ID and the db_owner of the “ServiceCatalog” database. The default value is “CPSCUser”. |
Database username is the login ID and the schema name for the database schema. The default value is “CPSCUser”. |
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The option is enabled only if you have clicked No in the ServiceCatalog Database Creation panel. This option should always be selected, which tells the installer to execute the sql scripts to either create a brand new schema in the ServiceCatalog database in the case of a new installation, or to upgrade an existing schema from a previous release to the current release in the case of an upgrade installation. (Refer to Chapter 6, “Upgrading Prime Service Catalog” for more detailed information on upgrading database.) When you want to reinstall the product WAR files without overwriting the existing ServiceCatalog database, you can deselect this option. Make sure you understand its implication before deselecting this option. |
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This button is available in the ServiceCatalog Database window for Oracle only. When you click this button, Advanced Options window with the following files is displayed. Click Close after you enter the required details in the Advanced Options window. |
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Select this option if your existing ServiceCatalog database was created on multiple table spaces on Oracle. |
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The name of the tablespace where all of the definitional-data tables are created. Definitional-data tables have names that start with DEF. The default value is CCPDATA01 |
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The name of the tablespace where all of the directory-data tables are created. Directory-data tables have names that start with DIR. The default value is CCPDATA02 |
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The name of the tablespace where all of the transactional-data tables are created. Transactional-data tables have names that start with TX. The default value is CCPDATA03. Any tables whose names are different from DEF, DIR or TX are stored in the Default tablespace |
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The name of the tablespace where all of the table indexes are created. The default value is CCPINDX. |
Table A-11 Advanced Options Table for Service Catalog Configuration panel
Table A-12 Service Link Configuration Table for Custom Installation using WildFly Server
Table A-13 Messaging Configuration Table for Custom Installation
Table A-14 Service Link Configuration Table for Custom Installation using WebLogic