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Cisco 4000 Series Integrated Services Routers Overview


Note


Cisco IOS XE 17.15.1a is the first release for Cisco 4000 Series Integrated Services Routers in the Cisco IOS XE 17.15.x release series.



Note


See the End-of-Sale and End-of-Life Announcement for the Cisco ISR4200, ISR4300 and select ISR4400 Series Platform page for information about the end-of-life milestones for the Cisco 4000 Series Integrated Service Routers.



Note


See the End-of-Sale and End-of-Life Announcement for the Cisco ISR4461 Series Platform page for information about the end-of-life milestones for the Cisco ISR4461 series platform.


The Cisco 4000 Series ISRs are modular routers with LAN and WAN connections that can be configured by means of interface modules, including Cisco Enhanced Service Modules (SM-Xs), and Network Interface Modules (NIMs).


Note


Starting with Cisco IOS XE Amsterdam 17.3.2 release, with the introduction of Smart Licensing Using Policy, even if you configure a hostname for a product instance or device, only the Unique Device Identifier (UDI) is displayed. This change in the display can be observed in all licensing utilities and user interfaces where the hostname was displayed in earlier releases. It does not affect any licensing functionality. There is no workaround for this limitation.

The licensing utilities and user interfaces that are affected by this limitation include only the following:

  • Cisco Smart Software Manager (CSSM),

  • Cisco Smart License Utility (CSLU), and

  • Smart Software Manager On-Prem (SSM On-Prem).


Product Field Notice

Cisco publishes Field Notices to notify customers and partners about significant issues in Cisco products that typically require an upgrade, workaround or other user action. For more information, see https://www.cisco.com/c/en/us/support/web/field-notice-overview.html.

We recommend that you review the field notices to determine whether your software or hardware platforms are affected. You can access the field notices from https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html#%7Etab-product-categories.

System Requirements

The following are the minimum system requirements:


Note


There is no change in the system requirements from the earlier releases.


  • Memory: 4 GB DDR3 up to 32 GB

  • Hard Drive: 200 GB or higher (Optional). The hard drive is only required for running services such as Cisco ISR-WAAS.

  • Flash Storage: 4 GB to 32 GB

  • NIMs and SM-Xs: Modules (Optional)

  • NIM SSD (Optional)

For more information, see the Cisco 4000 Series ISRs Data Sheet.


Note


For more information on the Cisco WAAS IOS-XE interoperability, see the WAAS Release Notes: https://www.cisco.com/c/en/us/support/routers/wide-area-application-services-waas-software/products-release-notes-list.html.


Determining the Software Version

You can use the following commands to verify your software version:

  • For a consolidated package, use the show version command

  • For individual sub-packages, use the show version installed command

Upgrading to a New Software Release

To install or upgrade, obtain a Cisco IOS XE 17.15.x consolidated package (image) from Cisco.com. You can find software images at http://software.cisco.com/download/navigator.html. To run the router using individual sub-packages, you also must first download the consolidated package and extract the individual sub-packages from a consolidated package.


Note


When you upgrade from one Cisco IOS XE release to another, you may see %Invalid IPV6 address error in the console log file. To rectify this error, enter global configuration mode, and re-enter the missing IPv6 alias commands and save the configuration. The commands will be persistent on subsequent reloads.


For more information on upgrading the software, see the Installing the Software section of the Software Configuration Guide for the Cisco 4000 Series ISRs.

Recommended Firmware Versions

The following table lists the recommended ROMMON and CPLD versions for Cisco IOS XE 17.2.x onwards releases.

Table 1. Recommended Firmware Versions

Cisco 4000 Series ISRs

Existing ROMMON

Cisco Field-Programmable Devices

CCO URL for the CPLD Image

Cisco 4461 ISR

16.12(2r)

21102941

isr_4400v2_cpld_update_v2.0.SPA.bin

isr4400v2-hw-programmable.04.01.00.SPA.pkg

Cisco 4451-X ISR

16.12(2r)

19042950

isr4400_cpld_update_v2.0.SPA.bin

Cisco 4431 ISR

16.12(2r)

19042950

isr4400_cpld_update_v2.0.SPA.bin

Cisco 4351 ISR

16.12(2r)

19040541

isr4300_cpld_update_v2.0.SPA.bin

Cisco 4331 ISR

16.12(2r)

19040541

isr4300_cpld_update_v2.0.SPA.bin

Cisco 4321 ISR

16.12(2r)

19040541

isr4300_cpld_update_v2.0.SPA.bin

Cisco 4221 ISR

16.12(2r)

19042420

isr4200_cpld_update_v2.0.SPA.bin


Note


Cisco 4461 ISR may require two upgrade packages to upgrade to 21102941. See CPLD-4-1 Release Notes.

Upgrading Field-Programmable Hardware Devices

The hardware-programmable firmware is upgraded when Cisco 4000 Series ISR contains an incompatible version of the hardware-programmable firmware. To do this upgrade, a hardware-programmable firmware package is released to customers.

Generally, an upgrade is necessary only when a system message indicates one of the field-programmable devices on the Cisco 4000 Series ISR needs an upgrade, or a Cisco technical support representative suggests an upgrade.

From Cisco IOS XE Release 3.10S onwards, you must upgrade the CPLD firmware to support the incompatible versions of the firmware on the Cisco 4000 Series ISR. For upgrade procedures, see the Upgrading Field-Programmable Hardware Devices for Cisco 4000 Series ISRs.

Feature Navigator

You can use Cisco Feature Navigator to find information about feature, platform, and software image support. To access Cisco Feature Navigator, go to https://cfnng.cisco.com/. An account on cisco.com is not required.

New and Changed Information

New and Changed Hardware Features

There are no new hardware features for this release.

New and Changed Software Features

Table 2. New Software Features in Cisco IOS XE 17.15.1a

Feature

Description

Absolute Path for HTTP or HTTPS File Transfer

The File Transfer using HTTP or HTTPs feature allows you to copy files from a remote server to your local device, using the copy command.

From Cisco IOS XE 17.15.1a, you must provide the absolute file path when you execute the copy command, to transfer the file.

Cisco Umbrella Scope Credentials

From Cisco IOS XE 17.15.1a, this feature provides the ability to define and configure a new single Cisco Umbrella credential for both Umbrella SIG and Umbrella DNS.

Enabling Flow Level Flexible NetFlow Support for SD-Routing Devices

The Flow-level Flexible NetFlow (FNF) feature allows you to monitor the NetFlow traffic and view all the flow-level FNF data that is captured including application-level statistics. This feature is only supported on ISR4461.

Enhanced NAT Management

From Cisco IOS XE 17.15.1a, the Enhanced NAT Management feature enables network operators to safeguard system performance by limiting NAT translations based on CPU usage with the ip nat translation max-entries cpu command. This feature also enables streamlining NAT synchronization in redundant systems using the ip nat settings redundancy optimized-data-sync command.

Configure Multiple WAN Interfaces on Cisco SD-Routing Devices Using a Custom VRF

You can now create a custom VRF that hosts one or more WAN interfaces. You can extend this functionality to create multiple custom VRFs with each VRF hosting multiple WAN interfaces. These WAN interfaces now function as transport interfaces to establish control connections to the Cisco Catalyst SD-WAN Manager. Having multiple WAN interfaces ensures that there is resiliency in control connections and routing of transport traffic.

Monitoring SD-Routing Alarms

From Cisco IOS XE 17.15.1a, network administrators can monitor SD-Routing device alarms on Cisco Catalyst SD-WAN Manager. This feature enables SD-Routing devices to record and store various alarms generated by control components and routers. For more information, see Cisco SD-Routing Command Reference Guide.

Network-Wide Path Insights on SD-Routing Devices

Network-Wide Path Insights (NWPI) is a tool that allows network administrators to monitor Cisco SD-Routing deployment, identify network and application issues, and optimize the network.

SD-Routing License Management

This release introduces license management support for SD-Routing devices. The supported licensing workflows include license assignment or configuration, license use, and license usage reporting. Depending on the device, these workflows are performed in the Cisco Catalyst SD-WAN Manager or on the device.

Seamless Software Upgrade for SD-Routing Devices

This feature explains how to seamlessly upgrade and onboard an existing Cisco Routing device into the Cisco SD-WAN infrastructure.

Configure the Router for Web User Interface

This section explains how to configure the router to access Web User Interface. Web User Interface requires the following basic configuration to connect to the router and manage it.

  • An HTTP or HTTPs server must be enabled with local authentication.

  • A local user account with privilege level 15 and accompanying password must be configured.

  • Vty line with protocol SSH/Telnet must be enabled with local authentication. This is needed for interactive commands.

  • For more information on how to configure the router for Web User Interface, see Cisco 4000 Series ISRs Software Configuration Guide, Cisco IOS XE 17.

Resolved and Open Bugs

This section provides information about the bugs in Cisco 4000 Series Integrated Services Routers and describe unexpected behavior. Severity 1 bugs are the most serious bugs. Severity 2 bugs are less serious. Severity 3 bugs are moderate bugs. This section includes severity 1, severity 2, and selected severity 3 bugs.

The open and resolved bugs for this release are accessible through the Cisco Bug Search Tool. This web-based tool provides you with access to the Cisco bug tracking system, which maintains information about bugs and vulnerabilities in this product and other Cisco hardware and software products. Within the Cisco Bug Search Tool, each bug is given a unique identifier (ID) with a pattern of CSCxxNNNNN, where x is any letter (a-z) and N is any number (0-9). The bug IDs are frequently referenced in Cisco documentation, such as Security Advisories, Field Notices and other Cisco support documents. Technical Assistance Center (TAC) engineers or other Cisco staff can also provide you with the ID for a specific bug. The Cisco Bug Search Tool enables you to filter the bugs so that you only see those in which you are interested.

In addition to being able to search for a specific bug ID, or for all bugs in a product and release, you can filter the open and/or resolved bugs by one or more of the following criteria:

  • Last modified date

  • Status, such as fixed (resolved) or open

  • Severity

  • Support cases

You can save searches that you perform frequently. You can also bookmark the URL for a search and email the URL for those search results.


Note


If the bug that you have requested cannot be displayed, this may be due to one or more of the following reasons: the bug ID does not exist, the bug does not have a customer-visible description yet, or the bug has been marked Cisco Confidential.

Resolved and Open Bugs in Cisco 4000 Series Integrated Services Routers

Resolved Bugs - Cisco IOS XE 17.15.1a

All resolved bugs for this release are available in the Cisco Bug Search Tool.

Bug ID

Description

CSCwj51700

CPP crashes after re-/configuring ip nat settings pap limit ... bpa feature in high QFP state.

CSCwk03686

Crash due a segmentation fault due a negative value.

CSCwk42634

%PMAN-0-PROCFAILCRIT: R0/0: pvp: A critical process vip_confd_startup_sh has failed (rc 6).

CSCwk33173

EzPM application-performance profile cause memory leak and crash with long-lived idle TCP flows.

CSCwk16333

Device repeatedly crashing in FTMd due to FNF flow add.

CSCwj96852

Return traffic for outside to inside NAT traffic received on one TLOC is forwarded out of other TLOC.

CSCwk42190

Config and dp show command do not match the dp oper output.

CSCwj95633

SAIE application - no data to display for IOS XE router.

CSCwk39131

Device crashed when issuing show sdwan ftm next-hop chain all.

CSCwk37351

IOS XE Router: Unexpected reboot during PVDM OIR.

CSCwk22225

FTMd crashes after receiving credentials feature template update.

CSCwj48909

Coredump observed in tracker module while running cxp_sig_auto_tunnel suite.

CSCwk45165

fman_fp memory meak on device.

CSCwj84949

Unencrypted traffic due to non-functional IPsec tunnel in FLEXVPN hub & spoke setup.

CSCwj90614

High CPU utilisation for confd_cli.

CSCwi81026

BFD sessions flapping during IPSec rekey in scaled environment.

CSCwk39268

sdn-network-infra-iwan failing to renew with "hash sha256" > 17.11.

CSCwj76662

High memory utilization due to "ftmd" process.

CSCwj92560

STCAPP command removed from VG410 after reload.

CSCwk31715

After deleting a NAT configuration, the IP address still shows up in routing table.

CSCwk12524

Device reloaded due to ezManage mobile app Service.

CSCwk44078

GETVPN / migrating to new KEK RSA key does not trigger GM re-registration.

CSCwi99454

FNF test_tunnel_name_change_CSCvt57024 case failed due to session of pm5 was not alive.

CSCwk22942

Unable to build two IPSec SAs w/same source/destination where one peer is PAT'd through the other.

CSCwj96092

ICMP tracker type (from echo to timestamp) change causes tracker to fail.

CSCwj99827

Device unexpectedly reloads due to a crash in 'vdaemon' process.

CSCwj23674

Dialer interface MAX MTU for PPPOA is 1492.

CSCwj40223

appRouteStatisticsTable sequence misordered in CISCO-SDWAN-APP-ROUTE-MIB or OS returns wrong order.

CSCwj02401

Router reloaded when generating admin tech while processing very high number of flows.

CSCwk19725

Add FNF cache limit for show sdwan app-fwd flows.

CSCwj86794

Device crashes while processing an NWPI trace.

CSCwk42253

Unexpected reboot when a HTTP connection failed with 404 on a controller mode router.

CSCwj67591

Chassis activate effective only after second re-try - with new uuid.

CSCwj32347

DIA endpoint tracker not working with ECMP routes.

Open Bugs - Cisco IOS XE 17.15.1a

All open bugs for this release are available in the Cisco Bug Search Tool.

Bug ID

Description

CSCwk75733

Custom Applications may not be programmed properly.

CSCwk89256

Speed mismatch in IOS-XE configuration after device template push.

CSCwk85704

match traffic-category add-on CLI push failed.

CSCwm07651

Device crash due to DBGD process.

CSCwk86355

File transfer fails "lost connection".

CSCwk49806

Router rebooted unexpectedly due to process NHRP crash.

CSCwk81360

Router can reboot unexpectedly while configuring NAT static translation.

CSCwk62954

Multiple "match address local interface <int>" not pushed under crypto profile.

CSCwk63722

Startup configuration failure post PKI server enablement.

CSCwk97092

MKA session not coming up after shut/no shut with EVC.

CSCwm07564

data-policy local-tloc-list breaks RTP media stream.

CSCwk54544

ZBFW TCAM misprogramming after rules are reordered.

CSCwk74298

Device denied for template push and some show commands with error application communication failure.

CSCwk98578

GETVPN IPv6 crypto map not shown in interface configuration.

CSCwk70630

Cannot import device certificate.

CSCwk97930

Crash occurs when IPv6 packets with link-local source are forwarded.

CSCwm13223

Device crashes in IOSd due to malformed DMVPN-5-NHRP_RES_REPLY_IGNORE syslog.

CSCwk79454

Endpoint tracker does not fail if default route is removed.

CSCwk90014

NAT DIA traffic getting dropped due to port allocation failure.

CSCwi87546

Device unexpectedly reboot due to QFP CPP stuck at waiting for rw_lock - lock id of 0 released.

CSCwk61238

RRI static not populating route after reload if stateful IPSec is configured.

CSCwm12851

Device uses 3DES as default rekey algorithm for GETVPN.

CSCwk95044

SPA.smu.bin drops when packet duplication link fails-over.

CSCwj87028

Device showing custom APP as "unknown" for egress traffic when using DRE Opt.

CSCwk20995

PPPoE session with sub-interface getting stuck after reboot.

CSCwm08545

Centralized policy policer worked per PC on the same site not per site/vpn-list.

CSCwf62943

System image file is not set to packages.conf when image expansion fails due to disk space.

CSCwm00309

Packets not hitting the correct data policy after modifying the action of a sequence.

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Cisco Bug Search Tool

Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software.

Documentation Feedback

To provide feedback about Cisco technical documentation, use the feedback form available in the right pane of every online document.

Troubleshooting

For the most up-to-date, detailed troubleshooting information, see the Cisco TAC website at https://www.cisco.com/en/US/support/index.html.

Go to Products by Category and choose your product from the list, or enter the name of your product. Look under Troubleshoot and Alerts to find information for the issue that you are experiencing.