The following release notes support the Cisco IR1800 series router. These release notes are updated to describe new features, limitations, troubleshooting, recommended configurations, caveats, and provide information on how to obtain support and documentation.


Note

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General Description

The Cisco Catalyst IR1800 Rugged Series Router is a modular industrial router. The IR1800 series has four Base platforms with additional Pluggable Modules that can be added. The Pluggable Modules provides the flexibility of adding different interfaces to the base platform.

The IR1800 ISR series features a Base Platform with modularity that includes:

  • Pluggable Interface Module (PIM)
  • mSATA Module (SSDM)
  • GPS Module (GNSS)
  • Wi-Fi Module (in a future release)

The IR1800 series consists of four base platforms. They are:

  • IR1821 - Lite
  • IR1831 - Base B
  • IR1833 - Base M
  • IR1835 - Pro

Image Information and Supported Platforms


Note

You must have a Cisco.com account to download the software.

Cisco IOS-XE Release 17.6.1a includes the following Cisco images:

  • IR1800-universalk9.17.06.01a.SPA.bin

  • IR1800-universal9_npe.17.06.01a.SPA.bin

The latest software downloads for the IR1800 can be found at:

https://software.cisco.com/download/home/286287045

Click on the IR1800 link to take you to the specific software you are looking for.

Interface Naming Conventions

The following table shows the names of the interfaces.

Port

Naming Convention

Gigabit Ethernet combo port

Gigabitethernet 0/0/0

Gigabit Ethernet ports

GigabitEthernet0/1/0-0/1/3

Cellular Interface

Cellular 0/4/0

Cellular 0/4/1

Cellular 0/5/0

Cellular 0/5/1

Asynchronous Serial Interface

Async 0/2/0

Async 0/2/1 (When the base platform supports two async serial interfaces)

USB

usbflash0:

mSATA

msata

Alarm input

alarm contact 0

GPIO

alarm contact 1-4

Additional configuration steps are found in the Cisco Catalyst IR1800 Rugged Series Router Software Configuration Guide.

Known Limitations

Starting with Cisco IOS XE 17.6.1, with the introduction of Smart Licensing Using Policy, even if you configure a hostname for a product instance or device, only the Unique Device Identifier (UDI) is displayed. This change in the display can be observed in all licensing utilities and user interfaces where the hostname was displayed in earlier releases. It does not affect any licensing functionality. There is no workaround for this limitation.

The licensing utilities and user interfaces that are affected by this limitation include only the following: Cisco Smart Software Manager (CSSM), Cisco Smart License Utility (CSLU), and Smart Software Manager On-Prem (SSM On-Prem).

Caveats

Caveats describe unexpected behavior in Cisco IOS releases. Caveats listed as open in a prior release are carried forward to the next release as either open or resolved.


Note

You must have a Cisco.com account to log in and access the Cisco Bug Search Tool. If you do not have one, you can register for an account .

For more information about the Cisco Bug Search Tool, see the Bug Search Tool Help & FAQ .

Open Caveats

  • CSCvv62630

Ignition: Inaccurate milli volt level measurements for input voltage and threshold levels.

Symptom: Accuracy expected is ~50mv, however, ~700mv to 0.1volt is seen.

Workaround: There is no workaround.

  • CSCvz29593

Intermittent issue with the Async0/2/1 port not working.

Conditions: Problem with the chipset.

Workaround: To recover, perform one of these recovery steps:

  1. Perform the command default int Async 0/2/1.

  2. Reload the router.

Closed Caveats

  • CSCvz00883

Summary: Modem-power-cycle intermittently brings down the LTE module with the message “HC Died”.

Example:

*Jul 14 14:37:26.570: %IOSXE-3-PLATFORM: R0/0: kernel: xhci-hcd f2510000.usb3: xHCI host controller not responding, assume dead
*
Jul 14 14:37:26.571: %IOSXE-3-PLATFORM: R0/0: kernel: xhci-hcd f2510000.usb3: HC died; cleaning up
  • CSCvz16739

Summary: I2C failure occurred - MCU Upgrade Conditions Not Met on repeated reloads.

Symptom: After 20+ reloads, the device stops at rommon during bootup with I2C Failure message. ERROR: I2C failure occurred - Device Error(7) MCU Upgrade Conditions Not Met - No MCU Upgrade %ERROR: I2C failure occurred - Device Error(7) ERROR: (7) Reading the config reset button.

Conditions: Multiple continuous reloads.

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