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About Cisco Catalyst Cellular Gateways

Cisco Catalyst Cellular Gateways combine the latest in cellular technology with deployment flexibility and ease of management. Cisco Catalyst Cellular Gateways connect your users and devices to trusted cloud and enterprise applications using 5G and 4G LTE Advanced Pro technologies. These gateways enable secure, scalable cellular deployments from any location using your existing infrastructure for primary or failover connectivity.

The Cisco Catalyst Cellular Gateways is deployed on the new lightweight Cisco IOS CG software. This software is customizable making it more flexible for any complex performance or functionality improvements. It offers a modular system where each module is independent and complete.


Note


Cisco Catalyst Cellular Gateways have transitioned from Cisco IOS XE software to Cisco IOS CG software beginning with Cisco IOS CG 17.6.x release.

Cisco IOS XE 17.5.x is the last version of Cisco IOS XE software that can be used with Cisco Catalyst Cellular Gateways. All subsequent releases for Cisco Catalyst Cellular Gateways will be based on the Cisco IOS CG software.


Product Field Notice

Cisco publishes Field Notices to notify customers and partners about significant issues in Cisco products that typically require an upgrade, workaround or other user action. For more information, see https://www.cisco.com/c/en/us/support/web/field-notice-overview.html.

We recommend that you review the field notices to determine whether your software or hardware platforms are affected. You can access the field notices from https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html#%7Etab-product-categories.

Cisco Catalyst Cellular Gateway Platforms

The Cisco Catalyst Cellular Gateways platform includes the following models:

  • CG418-E (CAT18 LTE Advanced Pro)

  • CG522-E (5G Sub-6 GHz)


Note


Cisco Catalyst Cellular Gateways do not support IPv6 addresses in the Cisco IOS CG 17.6.x release. Support for IPv6 addresses will be planned in a future release of Cisco IOS CG.

Before you deploy Cisco Catalyst Cellular Gateways, it is mandatory to check if there is a requirement to support IPv6 addresses in the customer network and the service provider network.

If you need IPv6 support on the device, the recommended software versions are the following:

  • CG418-E: Cisco IOS XE 17.3.x to Cisco IOS XE 17.5.x

  • CG522-E: Cisco IOS XE 17.4.x to Cisco IOS XE 17.5.x

If you require use of vManage, any given vManage version will support up to 3 prior releases of Cisco IOS XE or Cisco IOS CG. Therefore, any given version of Cisco IOS XE or Cisco IOS CG will be supported by up to 3 following versions of vManage. For example, Cisco IOS XE 17.5.x is supported by vManage version 20.5.x, as well as by vManage versions 20.6.x, 20.7.x, and 20.8.x.



Note


Cisco Catalyst Cellular Gateways do not support Local WebUI in the Cisco IOS CG 17.6.x release. Support for Local WebUI will be planned in a future release of Cisco IOS CG.

If you need Local WebUI support on the device, the recommended software versions are the following:

  • CG418-E: Cisco IOS XE 17.3.x to Cisco IOS XE 17.5.x

  • CG522-E: Cisco IOS XE 17.4.x to Cisco IOS XE 17.5.x

If you require use of vManage, any given vManage version will support up to 3 prior releases of Cisco IOS XE or Cisco IOS CG. Therefore, any given version of Cisco IOS XE or Cisco IOS CG will be supported by up to 3 following versions of vManage. For example, Cisco IOS XE 17.5.x is supported by vManage version 20.5.x, as well as by vManage versions 20.6.x, 20.7.x, and 20.8.x.


Resolved Bugs in Cisco IOS CG 17.6.8a

There are no resolved bugs for this release.

Open Bugs in Cisco IOS CG 17.6.8a

There are no open bugs for this release.

Resolved Bugs in Cisco IOS CG 17.6.7

Bug ID

Description

CSCwh19988

Device requires AP806 WDT to allow reboot.

CSCwb55920

cwand/tuning/vdeamon crash while trying to rotate log files.

Open Bugs in Cisco IOS CG 17.6.7

There are no open bugs for this release.

Resolved Bugs in Cisco IOS CG 17.6.6

Bug ID

Description

CSCwd88150

CG522-E device lost certificate after each reload.

CSCwf12104

Unable to downgrade the CG device through vManage UI.

Open Bugs in Cisco IOS CG 17.6.6

Bug ID

Description

CSCwb55920

cwand/turing/vdeamon crash while trying to rotate log files.

Resolved Bugs in Cisco IOS CG 17.6.5

Bug ID

Description

CSCwd24275

IPReassembler element strips last 20 bytes of the last fragment.

CSCwc56707

CG522-E status on gateway and device is not synchronized. Device is not showing the cellular stats.

CSCwc83932

NTP synchronization does not work on CG522-E.

CSCwc50538

Template attach fails when profile template is present.

Open Bugs in Cisco IOS CG 17.6.5

Bug ID

Description

CSCwb55920

cwan crash while trying to rotate log files.

Resolved Bugs in Cisco IOS CG 17.6.4

Bug ID

Description

CSCwc11223

Resetting the CG522-E through the reset button, not successful after the upgrade.

CSCwa50165

CG418-E|CG522-E cellular gateway mtu issues with fragmented packets.

CSCwa72688

Template attach fails when using authentication type none for profile.

CSCwb47243

CG522-E stops forwarding IPSec traffic.

CSCwb81569

CG522-E crashes after APN is changed.

CSCwb91830

Possible Radio reset loop when bootup.

Open Bugs in Cisco IOS CG 17.6.4

Bug ID

Description

CSCwb57386

CG522-E constant TxDrops seen on the Cellular interface

CSCwc27827

Tunnel services cannot be changed of Cellular Gateways.

CSCwc56707

CG522-E status on gateway and device is not synchronized.

CSCvy41947

Packets getting reassembled and are forwarded as it is to the Gigabit interface.

CSCwa39336

CG522-E: Cannot transfer files.

CSCwc50538

Template attach fails when profile template is present.

CSCwb55920

cwan crash while trying to rotate log files.

Resolved Bugs in Cisco IOS CG 17.6.3

There are no resolved bugs for this release.

Open Bugs in Cisco IOS CG 17.6.3

Bug ID

Description

CSCwc11223

Resetting the CG522-E through the reset button, not successful after the upgrade.

CSCwc56707

CG522-E status on gateway.

CSCvy41947

Packets getting reassembled and are forwarded as it is to the Gigabit interface.

CSCwa72688

Template attach fails when using authentication type none for profile.

CSCwc27827

Tunnel services cannot be changed of Cellular Gateways.

CSCwa39336

CG522-E: Cannot transfer files.

CSCwb57386

CG522-E constant TxDrops seen on the Cellular interface.

CSCwa50165

CG418-E||CG522-E cellular gateways mtu issues with fragmented packets.

CSCwb47243

CG522-E stops forwarding IPSec traffic.

CSCwb81569

CG522-E crashes after APN is changed.

CSCwb91830

Possible radio reset loop when bootup.

CSCwb55920

cwan crash while trying to rotate log files.

Resolved Bugs in Cisco IOS CG 17.6.2

There are no bugs for this release.

Open Bugs in Cisco IOS CG 17.6.2

Bug ID

Description

CSCwc56707

CG522-E status on gateway is not synchronized.

CSCvy41947

Packets getting reassembled and are forwarded as it is to the Gigabit interface.

CSCwa72688

Template attach fails when using authentication type none for profile.

CSCwc27827

Tunnel services cannot be changed of Cellular Gateways.

CSCwa39336

CG522: Cannot transfer files.

CSCwb57386

CG522-E constant TxDrops seen on the Cellular interface.

CSCwa50165

CG418-E||CG522-E cellular gateway mtu issues with fragmented packets.

CSCwb47243

CG522E stops forwarding IPSec traffic.

Resolved Bugs in Cisco IOS CG 17.6.1a

Bug ID

Description

CSCvx73750

Device 5G light is blue when 4G LTE is in use.

CSCvx19306

cwand crash on show cell 1 antenna.

Open Bugs in Cisco IOS CG 17.6.1a

Bug ID

Description

CSCwc56707

CG522-E status on gateway is not synchronized.

CSCvy41947

Packets getting reassembled and are forwarded as it is to the Gigabit interface.

CSCwa50165

CG418-E||CG522-E cellular gateway mtu issues with fragmented packets.

CSCwc27827

Tunnel services cannot be changed of Cellular Gateways.

CSCwa39336

CG522: Cannot transfer files.

CSCwb57386

CG522-E constant TxDrops seen on the Cellular interface.

CSCwb47243

CG522E stops forwarding IPSec traffic.

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For the most up-to-date, detailed troubleshooting information, see the Cisco TAC website at https://www.cisco.com/en/US/support/index.html.

Go to Products by Category and choose your product from the list, or enter the name of your product. Look under Troubleshoot and Alerts to find information for the issue that you are experiencing.