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About Cisco Catalyst Cellular Gateways
Cisco Catalyst Cellular Gateways combine the latest in cellular technology with deployment flexibility and ease of management. Cisco Catalyst Cellular Gateways connect your users and devices to trusted cloud and enterprise applications using 5G and 4G LTE Advanced Pro technologies. These gateways enable secure, scalable cellular deployments from any location using your existing infrastructure for primary or failover connectivity.
The Cisco Catalyst Cellular Gateways is deployed on the new lightweight Cisco IOS CG software. This software is customizable making it more flexible for any complex performance or functionality improvements. It offers a modular system where each module is independent and complete.
 Note |
As of Cisco IOS CG 17.6.x release, Cisco Catalyst Cellular Gateways have transitioned from Cisco IOS XE software to Cisco IOS CG software. The last version of Cisco IOS XE software that can be used with Cisco Catalyst Cellular Gateways is Cisco IOS XE 17.5.x. |
Product Field Notice
Cisco publishes Field Notices to notify customers and partners about significant issues in Cisco products that typically require an upgrade, workaround or other user action. For more information, see https://www.cisco.com/c/en/us/support/web/field-notice-overview.html.
We recommend that you review the field notices to determine whether your software or hardware platforms are affected. You can access the field notices from https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html#%7Etab-product-categories.
Cisco Catalyst Cellular Gateways Platforms
The Cisco Catalyst Cellular Gateways Platforms includes the following models:
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CG418-E (CAT18 LTE Advanced Pro)
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CG522-E (5G Sub-6 GHz)
Note |
Cisco Catalyst Cellular Gateways now support IPv6 in the Cisco IOS CG 17.9.2a release. Prior to deploying this release, ensure that it is supported on your service provider’s network. For all prior Cisco IOS CG releases, before you deploy Cisco Catalyst Cellular Gateways, it is mandatory to check if there is a requirement to support IPv6 addresses in the customer network and the service provider network. If you need IPv6 support on the device prior to the Cisco IOS CG release 17.9.2a, the recommended software versions are the following:
If you require use of vManage, any specific vManage version supports up to three prior releases of Cisco IOS XE or Cisco IOS CG. Therefore, any given version of Cisco IOS XE or Cisco IOS CG will be supported by up to 3 following versions of vManage. For example, Cisco IOS XE 17.5.x is supported by vManage version 20.5.x, as well as by vManage versions 20.6.x, 20.7.x, and 20.8.x. |
Note |
Cisco Catalyst Cellular Gateways do not support Local WebUI in the Cisco IOS CG 17.9.x release. Support for Local WebUI will be planned in a future release of Cisco IOS CG. If you need Local WebUI support on the device, the recommended software versions are the following:
If you require use of vManage, any given vManage version will support up to 3 prior releases of Cisco IOS XE or Cisco IOS CG. Therefore, any given version of Cisco IOS XE or Cisco IOS CG will be supported by up to 3 following versions of vManage. For example, Cisco IOS XE 17.5.x is supported by vManage version 20.5.x, as well as by vManage versions 20.6.x, 20.7.x, and 20.8.x. |
Resolved Bugs in Cisco IOS CG 17.9.6
|
Bug ID |
Description |
|---|---|
|
CG522 - Data connection fails after a SIM switchover. |
|
|
Cellular commands not working, cwand is idle. |
|
|
vManage CLI template fails to attach to CG418-E/CG522-E with error access-denied. |
|
|
NTP clock is not synchronized. |
|
| CSCwh67646 |
vDaemon is not coming up after reboot. |
Open Bugs in Cisco IOS CG 17.9.6
There are no open bugs for this release.
Resolved Bugs in Cisco IOS CG 17.9.5a
|
Bug ID |
Description |
|---|---|
|
CG Platforms Require AP806 WDT to allow reboot |
|
|
cwand/turing/vdeamon crash while trying to rotate log files. |
Open Bugs in Cisco IOS CG 17.9.5a
|
Bug ID |
Description |
|---|---|
|
Tunnel services cannot be changed of Cellular Gateways from vManage. |
Resolved Bugs in Cisco IOS CG 17.9.4
|
Bug ID |
Description |
|---|---|
|
OEM PRI upgrade does not work on CG522-E with IOS. |
Open Bugs in Cisco IOS CG 17.9.4
|
Bug ID |
Description |
|---|---|
|
Tunnel services cannot be changed of Cisco Catalyst Cellular Gateways. |
Resolved Bugs in Cisco IOS CG 17.9.3a
|
Bug ID |
Description |
|---|---|
|
CG418-E: Serial Number is incorrectly displayed under show license udi command. |
Open Bugs in Cisco IOS CG 17.9.3a
|
Bug ID |
Description |
|---|---|
|
Tunnel services cannot be changed of Cellular Gateways. |
Resolved Bugs in Cisco IOS CG 17.9.2a
|
Bug ID |
Description |
|---|---|
|
IP reassembler element strips last 20 bytes of last fragment. |
|
|
Active SIM is 1 when there is no SIM in Cellular Gateway. |
Open Bugs in Cisco IOS CG 17.9.2a
|
Bug ID |
Description |
|---|---|
|
Tunnel services cannot be changed of Cellular Gateways. |
Resolved Bugs in Cisco IOS CG 17.9.1
|
Bug ID |
Description |
|---|---|
|
Resetting the CG522-E through the reset button, not successful after the upgrade. |
|
|
CG522-E stops forwarding IPSec traffic. |
|
|
CG522-E constant TxDrops seen on the Cellular interface. |
|
|
CG418-E|CG522-E cellular gateways mtu issues with fragmented packets. |
Open Bugs in Cisco IOS CG 17.9.1
|
Bug ID |
Description |
|---|---|
|
Tunnel services cannot be changed of Cellular Gateways. |
|
|
CG522-E status on gateway and device is not synchronized. |
|
|
Active SIM is 1 when there is no SIM in Cellular Gateway. |
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Troubleshooting
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Go to Products by Category and choose your product from the list, or enter the name of your product. Look under Troubleshoot and Alerts to find information for the issue that you are experiencing.
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