Software Deferral Notice for CSCvm97558

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Updated:December 2, 2018

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Dear Cisco Customer,

 

Cisco engineering has identified the following software issues with the releases listed below which may affect your use of this software. The software is no longer available for download. Please review this Software Deferral notice here and proceed to download the suggested software solution and upgrade at your earliest convenience.

 For more comprehensive information about what is included in this software, refer to the Cisco software Release Notes, available from the Product Selector tool. From this page, select the product you are interested in. Release Notes are under "General Information" on the product page.

Affected Software and Replacement Solution for CSCvm97558

Software Type

Software Affected

Software Solution

Cisco HyperFlex Data Platform Software

 

Versions:

3.0(1a), 3.0(1b), 3.0(1c), 3.0(1d), 3.0(1e), 3.0(1h)

 

Affected Images:

·         Cisco-HX-Data-Platform-Installer-v3.0.1a-29499-esx.ova

·         Cisco-HX-Data-Platform-Installer-v3.0.1b-29665-esx.ova

·         Cisco-HX-Data-Platform-Installer-v3.0.1c-29681-esx.ova

·         Cisco-HX-Data-Platform-Installer-v3.0.1d-29754-esx.ova

·         Cisco-HX-Data-Platform-Installer-v3.0.1e-29829-esx.ova

·         Cisco-HX-Data-Platform-Installer-v3.0.1h-29834-esx.ova

Version:

3.0(1i)

 

 

Replacement Image:

·         Cisco-HX-Data-Platform-Installer-v3.0.1i-29888-esx.ova

 

 

Upgrade Packages:

·         storfs-packages-3.0.1b-29665.tgz

·         storfs-packages-3.0.1c-29681.tgz

·         storfs-packages-3.0.1d-29754.tgz

·         storfs-packages-3.0.1e-29829.tgz

·         storfs-packages-3.0.1h-29834.tgz

Replacement Image:

·         storfs-packages-3.0.1i-29888.tgz

 

Reason for Advisory:

This software deferral addresses one software issue.

 

CSCvm97558

storfs restarted due to Out of Memory

 

Affected Platforms:

Cisco HyperFlex Systems running the following software versions

HyperFlex HX Data Platform Releases: 3.0(1a), 3.0(1b), 3.0(1c), 3.0(1d), 3.0(1e), 3.0(1h)

 

Symptom: 
The HyperFlex controller VM restarts and a ‘Out of memory’ stack trace is seen in /var/log/kern.log
 
Conditions:
Controller VM is initially at the high end of memory consumption when the nightly ASUP causes the cluster to temporarily become unhealthy due to a large spike in memory usage.
 
Workaround: 
Recommended - Upgrade HX Data Platform to Release 3.0(1i). 
 
Optional - In case you see the issue and an upgrade cannot be done immediately, disable HTTPS based nightly ASUP collection using the following command 
 (From a SSH session to the controller)
 # stcli services sch disable
 
After subsequent upgrade to release 3.0(1i), enable ASUP using the following command:
# stcli services sch enable

 

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