Release Notes for Cisco WRP500 Wireless-AC Broadband Router Firmware Release 1.0.0
Connect and Configure the CiscoWRP500
Behavior During Times of Network Congestion
Documentation, Service Requests, and Additional Information
First Published: January 30, 2015
These Release Notes describe the Cisco WRP500 Wireless-AC Broadband Router.
As with any firmware release, read these release notes before you upgrade the firmware. Cisco also recommends backing up your configuration before you perform any firmware upgrade.
These release notes support the Cisco WRP500 Wireless-AC Broadband Router that runs Firmware Release 1.0.0.
The Cisco® WRP500 Wireless-AC Broadband Router is an all-in-one broadband router with concurrent dual-band 802.11ac/n/b/g Wi-Fi interfaces, a network security firewall, 4-port network switch, and 2 phone ports. It offers advanced triple-play services prioritization in a single intelligent, compact device.
To connect and configure the Cisco WRP500, consult the Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide. These topics provide the information that you need to complete these procedures:
See the Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide at this URL:
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpvga/wrp500/quick-start/wrp500-quick-start.pdf
Step 1 To download the latest firmware, go to this Software Downloads page on Cisco.com:
http://www.cisco.com/c/en/us/support/unified-communications/small-business-voice-gateways-ata/tsd-products-support-general-information.html
Note This site requires a login. If you do not have a Cisco.com account, you can register for free.
Step 2 Click the Download Software link. Follow the steps on the screen to download the latest release.
Step 3 Log in as administrator.
Step 4 Click Administration > Firmware Upgrade.
Step 5 Click Choose file to find the firmware file, and then click Upgrade.
You can use Cisco Bug Search to search for caveats.
Known caveats (bugs) are graded according to severity level, and can be either open or resolved.
To view caveats, you need the following items:
Step 1 Perform one of the following actions:
https://tools.cisco.com/bugsearch/search?kw=customer%20visible%20bug%20for%20WRP500%201.0.0&pf=prdNm&sb=afr&mDt=5&svr=3nH&srtBy=byRel&bt=empCustV
Step 2 When prompted, log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.
Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.
Use the following section to obtain related information.
Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports
Refer to publications that are specific to the Cisco WRP500. Navigate from the following URL:
http://www.cisco.com/c/en/us/support/unified-communications/wrp500-wireless-g-broadband-router-2-phone-ports/model.html
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
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