Chapter 1. Current Cisco Unified Communications Manager Device Package Releases

- Cisco Unified Communications Manager Device Package Compatibility Matrix - Current

Cisco Unified Communications Manager Device Package Compatibility Matrix - Current

This section provides information about the latest Cisco Unified Communications Manager (Unified CM) device packages available for:

- Unified CM 14.0(1)

- Unified CM 12.5(1)

- Unified CM 11.5(1)

Note

For information about a previous release, see Cisco Unified Communications Manager Device Package Compatibility Matrix - End of Software Maintenance.

A device package introduces new phone types to Unified CM, and installs the firmware and configuration files that enable features on your Cisco device. New features may be off by default, and have attributes or settings that you must configure.

Device packages are available from the Cisco Unified Communications Manager software download page. To obtain a device package, click the Unified CM device package link and a new browser window or tab opens. You'll need your Cisco sign-in.

Apply a device package to all your Unified CM servers, beginning with the publisher server and the TFTP server.

When you apply a device package to enable new device support, you don't perform a cluster-wide reboot for Unified CM 11.5(1) or later. Instead, after you add the device package, do the following in Unified CM:

- Restart the Cisco Tomcat service on all cluster nodes.

- If you are running 11.5(1)SU4 or lower, 12.0(1) or 12.0(1)SU1, reboot the cluster. If you are running 11.5(1)SU5 or higher, or 12.0(1)SU2 or higher, reboot the Unified CM service on the publisher node. However, if you are running the Cisco Call Manager service on the subscriber nodes only, you can skip this task.

For more information about how to install a device package, see the Cisco Unified Communications Manager Device Package Installation Guide.

- Deprecated Phone Models for Cisco Unified Communications Manager

- Cisco Unified Communications Manager 14.0(1)

- Cisco Unified Communications Manager 12.5(1)

- Cisco Unified Communications Manager 11.5(1)

Deprecated Phone Models for Cisco Unified Communications Manager

Cisco Unified Communications Manager 14.0(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 14.0(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table.

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

14.1(1)

cmterm-devicepack14.0.1

January 21, 2022

7832

14.1(1)

cmterm-devicepack14.0.1

January 21, 2022

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

14.1(1)

cmterm-devicepack14.0.1

January 21, 2022

8832

14.1(1)

cmterm-devicepack14.0.1

January 21, 2022

8831 and 8831NR

10.3(1)SR7.2

cmterm-devicepack14.0.1

January 21, 2022

10.3(1)SR7.2

cmterm-devicepack14.0.1

September 8, 2021

8821 and 8821-EX

11.0(6)SR2

cmterm-devicepack14.0.1

January 21, 2022

Cisco Headset 500 Series

Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 500 Series

Cisco Options Package (COP) file: 2.3

Headset release: 2.3(1)

cmterm-devicepack14.0.1

September 8, 2021

Cisco Headset 700 Series

Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 700 Series

Cisco Options Package (COP) file: 2.3(1.13)

Headset release: 1-7-0-138

USB adapter release: 1-3-12

cmterm-devicepack14.0.1

January 21, 2022

Webex Board

Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Board Pro 55 and 75

Cisco Webex RoomOS 10

cmterm-devicepack14.0.1

January 21, 2022

Webex Desk

Webex Desk - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Desk Mini

QED files

cmterm-devicepack14.0.1

January 21, 2022

Webex Desk

QED files

cmterm-devicepack14.0.1

September 8, 2021

Webex Desk Hub

New product QED files

cmterm-devicepack14.0.1

September 8, 2021

Webex Wireless Phone 840 and 860

Webex Wireless Phone 840 and 860

Device Type

Device Release

Compatible Device Package

Webex Wireless Phone 840

QED file for 1.4(0)

cmterm-devicepack14.0.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack14.0.1

September 8, 2021

Webex Wireless Phone 860

QED file for 1.4(0)

cmterm-devicepack14.0.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack14.0.1

September 8, 2021

Cisco Unified Communications Manager 12.5(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 12.5(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Package

3905

9.4(1)SR3

cmterm-devicepack12.5.1

April 27, 2021

9.4(1)SR3

Included with Unified CM

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

Included with Unified CM

9.3(1)SR1

Included with Unified CM

6921, 6941, 6945, and 6961

9.4(1)SR2

Included with Unified CM

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Unified CM does not support RTP-RxStat messages greater than 256 characters in length.

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

14.1(1)

cmterm-devicepack12.5.1

January 21, 2022

14.0(1)

cmterm-devicepack12.5.1

April 27, 2021

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

7832

14.1(1)

cmterm-devicepack12.5.1

January 21, 2022

14.0(1)

cmterm-devicepack12.5.1

April 27, 2021

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack12.5.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

Included with Unified CM

9.4(2)SR2

Included with Unified CM

7940G and 7960G

8.1(2)SR2 (SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

Included with Unified CM

1.4(8)

Included with Unified CM

7937G

1.4(5)

Included with Unified CM

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

14.1(1)

cmterm-devicepack12.5.1

January 21, 2022

14.0(1)

cmterm-devicepack12.5.1

April 27, 2021

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

8832

14.1(1)

cmterm-devicepack12.5.1

January 21, 2022

14.0(1)

cmterm-devicepack12.5.1

April 27, 2021

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

8831 and 8831NR

10.3(1)SR7.2

cmterm-devicepack12.5.1

January 21, 2022

10.3(1)SR7.2

cmterm-devicepack12.5.1

September 8, 2021

14.0(1)

cmterm-devicepack12.5.1

April 27, 2021

8821 and 8821-EX

11.0(6)SR2

cmterm-devicepack12.5.1

January 21, 2022

11.0(6)SR1

cmterm-devicepack12.5.1

April 27, 2021

11.0(6) QED files

cmterm-devicepack12.5.1

November 23, 2020

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

Included with Unified CM

9.4(2)SR2

Included with Unified CM

8961, 9951, and 9971

9.4(2)SR2

Included with Unified CM

9.4(2)

Included with Unified CM

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

Included with Unified CM

ATA 187

9.2(3) SIP

Included with Unified CM

ATA 190

1.2.2

Included with Unified CM

1.2.1

Included with Unified CM

ATA 191

12.0(1)

Included with Unified CM

Cisco DX Series

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

Included with Unified CM

CE9.7(1)

Included with Unified CM

DX650

10.2(5)

Included with Unified CM

10.2(4)

Included with Unified CM

Note

Cisco Webex DX80 and Cisco Telepresence DX80 are different names for the same product.

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 9.0

Included with Unified CM

Software IX 8.0

Included with Unified CM

Cisco TelePresence E, EX, C, SX, and MX Series

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

C Series, EX Series, MX200, and MX300

TC7.3(3)

Included with Unified CM

TC7.2(0)

Included with Unified CM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Headset 500 Series

Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 500 Series

Cisco Options Package (COP) file: 2.3

Headset release: 2.3(1)

cmterm-devicepack12.5.1

September 8, 2021

COP file: 2.2

Headset release: 2.2(1)

cmterm-devicepack12.5.1

April 27, 2021

Cisco Headset 700 Series

Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 700 Series

Cisco Options Package (COP) file: 2.3(1.13)

Headset release: 1-7-0-138

USB adapter release: 1-3-12

cmterm-devicepack12.5.1

January 21, 2022

COP file: 2.2(1.6)

Headset release: 1-6-0-150

USB adapter release: 1-2-33

cmterm-devicepack12.5.1

April 27, 2021

COP file: 2.1

Headset release: 1-5-0-246

USB adapter release: 1-1-59

cmterm-devicepack12.5.1

November 23, 2020

Webex Board

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Board Pro 55 and 75

Cisco Webex RoomOS 10

cmterm-devicepack12.5.1

January 21, 2022

Cisco Webex Board 55, 70, and 85

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

cmterm-devicepack12.5.1

March 4, 2020

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

Webex Desk

Webex Desk - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Desk Mini

QED files

cmterm-devicepack12.5.1

January 21, 2022

Webex Desk

QED files

cmterm-devicepack12.5.1

September 8, 2021

Webex Desk Hub

New product QED files

cmterm-devicepack12.5.1

September 8, 2021

Cisco Webex Desk Limited Edition

New product QED files

cmterm-devicepack12.5.1

April 27, 2021

Webex Room

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Package

All Webex Room devices with CE firmware

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack12.5.1

March 4, 2020

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack12.5.1

March 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack12.5.1

March 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack12.5.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Phone

CSV file check in

cmterm-devicepack12.5.1

November 23, 2020

New Product QED File

cmterm-devicepack12.5.1

August 3, 2020

Webex Wireless Phone 840 and 860

Webex Wireless Phone 840 and 860

Device Type

Device Release

Compatible Device Package

Webex Wireless Phone 840

QED file for 1.4(0)

cmterm-devicepack12.5.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack12.5.1

September 8, 2021

New product QED file 1.2(0)

cmterm-devicepack12.5.1

April 27, 2021

Webex Wireless Phone 860

QED file for 1.4(0)

cmterm-devicepack12.5.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack12.5.1

September 8, 2021

New product QED file 1.1(0)

cmterm-devicepack12.5.1

April 27, 2021

Cisco 4000 Series Integrated Services Routers

Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Package

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

Included with Unified CM

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

Included with Unified CM

Cisco Jabber

There are no device packages available for Unified CM 12.5(1) release. More device packages aren't planned for Jabber.

Cisco Unified Communications Manager 11.5(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 11.5(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files.

Cisco Unified SIP Phone 3905

Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Package

3905

9.4(1)SR3

cmterm-devicepack11.5.1

April 27, 2021

9.4(1)SR3

cmterm-devicepack11.5.1

January 24, 2019

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

Included with Unified CM

9.3(1)SR1

Included with Unified CM

6921, 6941, 6945, and 6961

9.4(1)SR2

Included with Unified CM

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Unified CM does not support RTP-RxStat messages greater than 256 characters in length.

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

14.1(1)

cmterm-devicepack11.5.1

January 21, 2022

14.0(1)

cmterm-devicepack11.5.1

April 27, 2021

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

7832

14.1(1)

cmterm-devicepack11.5.1

January 21, 2022

14.0(1)

cmterm-devicepack11.5.1

April 27, 2021

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack11.5.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

cmterm-devicepack11.5.1

April 4, 2017

9.4(2)SR2

cmterm-devicepack11.5.1

August 22, 2016

7940G and 7960G

8.1(2)SR2

(SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7921G

1.4(6)

Included with Unified CM

1.4(5)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack11.5.1

June 4, 2018

1.4(8)

Included with Unified CM

7937G

1.4(5)

Included with Unified CM

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

14.1(1)

cmterm-devicepack11.5.1

January 21, 2022

14.0(1)

cmterm-devicepack11.5.1

April 27, 2021

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

8832

14.1(1)

cmterm-devicepack11.5.1

January 21, 2022

14.0(1)

cmterm-devicepack11.5.1

April 27, 2021

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

8831 and 8831NR

10.3(1)SR7.2

cmterm-devicepack11.5.1

January 19, 2022

10.3(1)SR7.2

cmterm-devicepack11.5.1

September 8, 2021

14.0(1)

cmterm-devicepack11.5.1

April 27, 2021

8821 and 8821-EX

11.0(6)SR2

cmterm-devicepack11.5.1

January 21, 2022

11.0(6)SR1

cmterm-devicepack11.5.1

April 27, 2021

11.0(6) QED files

cmterm-devicepack11.5.1

November 23, 2020

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

cmterm-devicepack11.5.1

November 30, 2016

9.4(2)SR2

Included with Unified CM

8961, 9951, and 9971

9.4(2)SR2

Included with Unified CM

9.4(2)

Included with Unified CM

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack11.5.1

January 24, 2019

ATA 187

9.2(3)

SIP

Included with Unified CM

ATA 190

1.2.2

Included with Unified CM

1.2.1

Included with Unified CM

ATA 191

12.0(1)

cmterm-devicepack11.5.1

December 20, 2017

Cisco DX Series

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

May 28, 2019

cmterm-devicepack11.5.1

DX650

10.2(5)

Included with Unified CM

10.2(4)

Included with Unified CM

Cisco TelePresence E, EX, C, SX, and MX Series

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

C Series, EX Series, MX200, and MX300

TC7.3(3)

Included with Unified CM

TC7.2(0)

Included with Unified CM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 9.0

cmterm-devicepack11.5.1

August 13, 2018

Software IX 8.0

cmterm-devicepack11.5.1

December 20, 2017

Cisco Headset 500 Series

Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 500 Series

Cisco Options Package (COP) file: 2.3

Headset release: 2.3(1)

cmterm-devicepack11.5.1

September 8, 2021

COP file: 2.2

Headset release: 2.2(1)

cmterm-devicepack11.5.1

April 27, 2021

Cisco Headset 700 Series

Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 700 Series

Cisco Options Package (COP) file: 2.3(1.13)

Headset release: 1-7-0-138

USB adapter release: 1-3-12

cmterm-devicepack11.5.1

January 21, 2022

COP file: 2.2(1.6)

Headset release: 1-6-0-150

USB adapter release: 1-2-33

cmterm-devicepack11.5.1

April 27, 2021

COP file: 2.1

Headset release: 1-5-0-246

USB adapter release: 1-1-59

cmterm-devicepack11.5.1

November 23, 2020

Webex Board

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Board Pro 55 and 75

Cisco Webex RoomOS 10

cmterm-devicepack11.5.1

January 21, 2022

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack11.5.1

March 4, 2020

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

Webex Desk

Webex Desk - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Webex Desk Mini

QED files

cmterm-devicepack11.5.1

January 21, 2022

Webex Desk

QED files

cmterm-devicepack11.5.1

September 8, 2021

Webex Desk Hub

New product QED files

cmterm-devicepack11.5.1

September 8, 2021

Cisco Webex Desk Limited Edition

New product QED files

cmterm-devicepack11.5.1

April 27, 2021

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack11.5.1

March 4, 2020

Webex Room

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack11.5.1

March 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack11.5.1

March 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack11.5.1

October 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Phone

CSV file check in

cmterm-devicepack11.5.1

November 23, 2020

New Product QED File

cmterm-devicepack11.5.1

August 3, 2020

Webex Wireless Phone 840 and 860

Webex Wireless Phone 840 and 860

Device Type

Device Release

Compatible Device Package

Webex Wireless Phone 840

QED file for 1.4(0)

cmterm-devicepack11.5.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack11.5.1

September 8, 2021

New product QED file 1.2(0)

cmterm-devicepack11.5.1

April 27, 2021

Webex Wireless Phone 860

QED file for 1.4(0)

cmterm-devicepack11.5.1

January 21, 2022

QED file for 1.3(0)

cmterm-devicepack11.5.1

September 8, 2021

New product QED file 1.1(0)

cmterm-devicepack11.5.1

April 27, 2021

Cisco 4000 Series Integrated Services Routers

Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Package

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack11.5.1

January 24, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack11.5.1

October 18, 2017

Cisco Jabber

There are no device packages available for Unified CM 11.5(1) release. There are no more device packages that are planned for Jabber.

Chapter 2. End of Software Maintenance Cisco Unified Communications Manager Device Package Releases

- Cisco Unified Communications Manager Device Package Compatibility Matrix - End of Software Maintenance

Cisco Unified Communications Manager Device Package Compatibility Matrix - End of Software Maintenance

This section provides information about Cisco Unified Communications Manager (Unified CM) device packages for Unified CM releases that have reached End of Software Maintenance. Hence, there will not be any device packages that are released in future for these Unified CM releases. Use this section to obtain device packages for:

- Unified CM 12.0(1)

- Unified CM 11.0(1)

- Unified CM 10.5(2)

- Unified CM 10.5(1)

- Unified CM 10.0(1)

- Unified CM 9.1(2)

A device package introduces new phone types to Unified CM, and installs the firmware and configuration files that enable features for your Cisco device. New features may be off by default, and have attributes or settings that you must configure.

Device packages are available from the Cisco Unified Communications Manager software download page. To obtain a device package, click the Unified CM device package link in the table, and a new browser window or tab opens. You will need your Cisco login.

For the latest device package releases, see Cisco Unified Communications Manager Device Package Compatibility Matrix - Current.

- Cisco Unified Communications Manager 12.0(1)

- Cisco Unified Communications Manager 11.0(1)

- Cisco Unified Communications Manager 10.5(2)

- Cisco Unified Communications Manager 10.5(1)

- Cisco Unified Communications Manager 10.0(1)

- Cisco Unified Communications Manager 9.1(2)

Cisco Unified Communications Manager 12.0(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 12.0(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Package

3905

9.4(1)SR3

cmterm-devicepack12.0.1

April 27, 2021

9.4(1)SR3

cmterm-devicepack12.0.1

February 4, 2019

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

Included with Unified CM

9.3(1)SR1

Included with Unified CM

6921, 6941, 6945, and 6961

9.4(1)SR2

Included with Unified CM

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Unified CM does not support RTP-RxStat messages greater than 256 characters in length.

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

14.0(1)

cmterm-devicepack12.0.1

April 27, 2021

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

March 4, 2019

7832

14.0(1)

cmterm-devicepack12.0.1

April 27, 2021

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

March 4, 2019

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack12.0.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

Included with Unified CM

9.4(2)SR2

Included with Unified CM

7940G and 7960G

8.1(2)SR2 (SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack12.0.1

May 28, 2018

1.4(8)

Included with Unified CM

7937G

1.4(5)

Included with Unified CM

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

14.0(1)

cmterm-devicepack12.0.1

April 27, 2021

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

March 4, 2019

8832

14.0(1)

cmterm-devicepack12.0.1

April 27, 2021

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

March 4, 2019

8831 and 8831NR

14.0(1)

cmterm-devicepack12.0.1

April 27, 2021

10.3(1)SR6

cmterm-devicepack12.0.1

August 3, 2020

10.3(1)SR3

cmterm-devicepack12.0.1

August 7, 2018

8821 and 8821-EX

11.0(6)SR1

cmterm-devicepack12.0.1

April 27, 2021

11.0(6) QED files

cmterm-devicepack12.0.1

November 23, 2020

11.0(5)SR3

cmterm-devicepack12.0.1

August 3, 2020

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

Included with Unified CM

9.4(2)SR2

Included with Unified CM

8961, 9951, and 9971

9.4(2)SR2

Included with Unified CM

9.4(2)

Included with Unified CM

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack12.0.1

February 4, 2019

ATA 187

9.2(3) SIP

Included with Unified CM

ATA 190

1.2.2

Included with Unified CM

1.2.1

Included with Unified CM

ATA 191

12.0(1)

cmterm-devicepack12.0.1

December 27, 2017

Cisco DX Series

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

DX650

10.2(5)

Included with Unified CM

10.2(4)

Included with Unified CM

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 9.0

cmterm-devicepack12.0.1

August 7, 2018

Software IX 8.0

cmterm-devicepack12.0.1

December 27, 2017

Cisco TelePresence E, EX, C, SX, and MX Series

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

C Series, EX Series, MX200, and MX300

TC7.3(3)

Included with Unified CM

TC7.2(0)

Included with Unified CM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Desk Limited Edition

New product QED files

cmterm-devicepack12.0.1

April 27, 2021

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack12.0.1

March 4, 2019

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack12.0.1

March 4, 2019

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack12.0.1

March 4, 2019

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Phone

CSV file check in

cmterm-devicepack12.0.1

November 23, 2020

New Product QED File

cmterm-devicepack12.0.1

August 3, 2020

Cisco Webex Board

Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack12.0.1

March 4, 2019

CE9.8(1)

cmterm-devicepack12.0.1

September 30, 2019

Cisco Headset 500 Series

Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 500 Series

Cisco Options Package (COP) file: 2.2

Headset release: 2.2(1)

cmterm-devicepack12.0.1

April 27, 2021

COP file: 2.1

Headset release: 2.1(1)

cmterm-devicepack12.0.1

August 3, 2020

Cisco Headset 700 Series

Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 700 Series

Cisco Options Package (COP) file: 2.2(1.6)

Headset release: 1-6-0-150

USB adapter release: 1-2-33

cmterm-devicepack12.0.1

April 27, 2021

COP file: 2.1

Headset release: 1-5-0-246

USB adapter release: 1-1-59

cmterm-devicepack12.0.1

November 23, 2020

Cisco 4000 Series Integrated Services Routers

Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Package

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack12.0.1

February 4, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack12.0.1

November 7, 2017

Cisco Jabber

There are no device packages available for Unified CM 12.0(1) release. There are no more device packages that are planned for Jabber.

Cisco Unified Communications Manager 11.0(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 11.0(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Package

3905

9.4(1)SR3

No device package available

9.4(1)SR2

cmterm-devicepack11.0.1

December 21, 2015

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

Included with Unified CM

9.3(1)SR1

Not applicable

6921, 6941, 6945, and 6961

9.4(1)SR2

cmterm-devicepack11.0.1

September 3, 2015

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1), the K-Factor is removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

12.5(1)SR2

No device package available

12.1(1)

cmterm-devicepack11.0.1

June 11, 2018

7832

12.5(1)SR2

No device package available

12.0(1)

cmterm-devicepack11.0.1

October 4, 2017

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

cmterm-devicepack11.0.1

April 4, 2017

9.4(2)SR2

cmterm-devicepack11.0.1

August 24, 2016

7940G and 7960G

8.1(2)SR2 (SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7921G

1.4(6)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack11.0.1

June 11, 2018

1.4(8)

cmterm-devicepack11.0.1

May 10, 2016

7937G

1.4(5)

Included with Unified CM

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.5(1)SR2

No device package available

12.1(1)

cmterm-devicepack11.0.1

June 11, 2018

8832

12.5(1)SR2

No device package available

12.1(1)

cmterm-devicepack11.0.1

June 11, 2018

8831 and 8831NR

10.3(1)SR3

cmterm-devicepack11.0.1

August 7, 2018

10.3(1)SR2

cmterm-devicepack11.0.1

January 7, 2016

8821

11.0(5)

No device package available

11.0(4)SR2

No device package available

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

cmterm-devicepack11.0.1

November 30, 2016

9.4(2)SR2

cmterm-devicepack11.0.1

October 28, 2015

8961, 9951, and 9971

9.4(2)SR2

cmterm-devicepack11.0.1

October 1, 2015

9.4(2)

Included with Unified CM

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

No device package available

ATA 187

9.2(3) SIP

Included with Unified CM

ATA 190

1.2.2

cmterm-devicepack11.0.1

July 11, 2016

1.2.1

cmterm-devicepack11.0.1

September 3, 2015

ATA 191

12.0(1)

cmterm-devicepack11.0.1

December 27, 2017

Cisco DX Series

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

CE9.7(1)

No device package available

CE9.6(1)

No device package available

DX650

10.2(5)

cmterm-devicepack11.0.1

September 3, 2015

10.2(4)

Included with Unified CM

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 9.0

cmterm-devicepack11.0.1

August 7, 2018

Software IX 8.0

cmterm-devicepack11.0.1

December 27, 2017

Cisco TelePresence E, EX, C, SX, and MX Series

Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence MX and SX Series devices

CE9.7(1)

No Device Package available

CE9.4(0)

cmterm-devicepack11.0.1

August 7, 2018

Cisco TelePresence C Series, EX Series, MX200, and MX300

TC7.3(3)

Included with Unified CM

TC7.2(0)

Included with Unified CM

Cisco TelePresence MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, and SX80

CE9.7(1)

No device package available

CE9.4(0)

cmterm-devicepack11.0.1

August 7, 2018

Cisco Webex Room

Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Room 70 (Single) and Cisco Webex Room 70 (Dual)

CE9.7(1)

No device package available

CE9.6(1)

No device package available

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.7(1)

No device package available

CE9.4(0)

cmterm-devicepack11.0.1

August 7, 2018

Cisco Webex Room 55

CE9.7(1)

No device package available

CE9.6(1)

No device package available

Cisco Webex Room 55 Dual

CE9.7(1)

No device package available

CE9.4(0)

cmterm-devicepack11.0.1

August 7, 2018

Cisco Webex Room Kit Mini

CE9.7(1)

No device package available

CE9.6(1)

No device package available

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.7(1)

No device package available

CE9.6(1)

No device package available

Cisco Webex Room Kit Pro

CE9.7(1)

No device package available

CE9.6(1)

No device package available

Cisco 4000 Series Integrated Services Routers

Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Package

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

No device package available

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

No device package available

Cisco Jabber

There were no device packages available for Unified CM 11.0(1) release.

Cisco Unified Communications Manager 10.5(2)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 10.5(2) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Package

3905

9.4(1)SR3

cmterm-devicepack10.5.2

January 24, 2019

9.4(1)SR2

cmterm-devicepack10.5.2

December 21, 2015

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

cmterm-devicepack10.5.2

April 23, 2015

9.3(1)SR1

Included with Unified CM

6921, 6941, 6945, and 6961

9.4(1)SR2

cmterm-devicepack10.5.2

September 3, 2015

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

March 4, 2020

12.6(1)

cmterm-devicepack10.5.2

October 11, 2019

7832

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

March 4, 2020

12.6(1)

cmterm-devicepack10.5.2

October 11, 2019

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack10.5.2

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR2

cmterm-devicepack10.5.2

August 22, 2016

7940G and 7960G

8.1(2)SR2 (SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7921G

1.4(6)

cmterm-devicepack10.5.2

April 23, 2015

1.4(5)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack10.5.2

June 4, 2018

1.4(8)

cmterm-devicepack10.5.2

May 10, 2016

7937G

1.4(5)

Included with Unified CM

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

March 4, 2020

12.6(1)

cmterm-devicepack10.5.2

October 11, 2019

8832

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

March 4, 2020

12.6(1)

cmterm-devicepack10.5.2

October 11, 2019

8831 and 8831NR

10.3(1)SR6

cmterm-devicepack10.5.2

August 3, 2020

10.3(1)SR3

cmterm-devicepack10.5.2

August 13, 2018

10.3(1)SR2

cmterm-devicepack10.5.2

January 7, 2016

8821 and 8821-EX

11.0(5)SR3

cmterm-devicepack10.5.2

August 3, 2020

11.0(5)SR2

cmterm-devicepack10.5.2

March 4, 2020

11.0(5)SR1

cmterm-devicepack10.5.2

October 11, 2019

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

cmterm-devicepack10.5.2

November 30, 2016

9.4(2)SR2

cmterm-devicepack10.5.2

October 28, 2015

8961, 9951, and 9971

9.4(2)SR2

cmterm-devicepack10.5.2

October 1, 2015

9.4(2)

Included with Unified CM

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack10.5.2

January 24, 2019

ATA 187

9.2(3) SIP

Included with Unified CM

ATA 190

1.2.2

cmterm-devicepack10.5.2

July 7, 2016

1.2.1

cmterm-devicepack10.5.2

September 3, 2015

ATA 191

12.0(1)

cmterm-devicepack10.5.2

December 20, 2017

Cisco DX Series

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

DX650

10.2(5)

cmterm-devicepack10.5.2

September 3, 2015

10.2(4)

cmterm-devicepack10.5.2

May 28, 2015

Cisco Cius

Cisco Cius - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cius

9.2(4)

Included with Unified CM

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 9.0

cmterm-devicepack10.5.2

August 13, 2018

Software IX 8.0

cmterm-devicepack10.5.2

December 20, 2017

Cisco TelePresence E, EX, C, SX, and MX Series

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

C Series, EX Series, MX200, and MX300

TC7.3(3)

cmterm-devicepack10.5.2

May 28, 2015

TC7.2(0)

Included with Unified CM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco TelePresence CTS and TX Series

Cisco TelePresence CTS and TX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence CTS and TX series

N/A

Included with Unified CM

Cisco Webex Room

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack10.5.2

March 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack10.5.2

March 4, 2020

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack10.5.2

March 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Phone

New Product QED File

cmterm-devicepack10.5.2

August 3, 2020

Cisco Webex Board

Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack10.5.2

March 4, 2020

CE9.8(1)

cmterm-devicepack10.5.2

October 11, 2019

Cisco Headset 500 Series

Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 500 Series

Cop file: 2.1

Headset release: 2.1(1)

cmterm-devicepack10.5.2

August 3, 2020

2.0

cmterm-devicepack10.5.2

March 4, 2020

1.5(1)

cmterm-devicepack10.5.2

October 11, 2019

Cisco Headset 700 Series

Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco Headset 700 Series

Cop file:2.1

Headset release: 1-3-0-246

cmterm-devicepack10.5.2

August 3, 2020

2.0

cmterm-devicepack10.5.2

March 4, 2020

Note

The Cisco Headset 700 Series can be upgraded only using the Cisco Headset mobile app.

Cisco 4000 Series Integrated Services Routers

Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Package

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack10.5.2

January 24, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack10.5.2

October 16, 2017

Cisco Jabber

There are no device packages available for Unified CM 10.5(2) release. More device packages for Jabber aren't planned.

Cisco Jabber

Device Type

Device Release

Compatible Device Package

Cisco Jabber

10.6(0)

Included with Unified CM

9.1(1)

Included with Unified CM

Cisco Unified Communications Manager 10.5(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 10.5(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified IP Phone 3900 Series

Cisco Unified IP Phone 3900 Series

Device Type

Device Release

Compatible Device Package

3905

9.4(1) SR2

cmterm-devicepack10.5.1

November 25, 2014

9.4(1) SR1

cmterm-devicepack10.5.1

November 25, 2014

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

cmterm-devicepack10.5.1

December 22, 2014

9.3(1)SR1

Included with Unified CM

6921, 6941, 6945, and 6961

9.4(1)SR2

No device package available

9.4(1)SR1

Included with Unified CM

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

12.5(1)SR2

No device package available

10.2(1)

cmterm-devicepack10.5.1

February 12, 2015

Configuration files on Unified CM (QED)

No device package available

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7906G, 7911G, 7931G 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE, and 7975G

9.4(2)SR3

No device package available

9.4(2)SR2

No device package available

9.4(2)SR1 QED

cmterm-devicepack10.5.1

December 22, 2014

7940G and 7960G

8.1(2)SR2 (SCCP)

Included with Unified CM

7915G and 7916G

1.0(4)

Included with Unified CM

7921G

1.4(6)

cmterm-devicepack10.5.1

September 23, 2014

1.4(5)

Included with Unified CM

7925G, 7925G-EX, and 7926G

1.4(6)

cmterm-devicepack10.5.1

September 23, 2014

1.4(5)

Included with Unified CM

7937G

1.4(5)

cmterm-devicepack10.5.1

September 30, 2014

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8831

10.3(1)SR3

No device package available

10.3(1)

cmterm-devicepack10.5.1

December 22, 2014

8811, 8841, 8851, 8851NR, and 8861

12.0(1)

No device package available

N/A

Resolves caveat CSCur67137

December 22, 2014

cmterm-devicepack10.5.1

Configuration files on Unified CM (QED)

No device package available

8845 and 8865

12.0(1)

No device package available

11.7(1)

No device package available

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

No device package available

9.4(2)

cmterm-devicepack10.5.1

September 23, 2014

8961, 9951, and 9971

9.4(2)SR3

No device package available

9.4(2)

cmterm-devicepack10.5.1

October 30, 2014

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

ATA 187

9.2(3) SIP

Included with Unified CM

ATA 190

1.2.2

No device package available

1.1.2(005)

No device package available

Configuration files on Unified CM (QED)

cmterm-devicepack10.5.1

July 24, 2014

Cisco DX Series

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

10.2(4)

No device package available

10.2(2)

cmterm-devicepack10.5.1

September 23, 2014

Configuration files on Unified CM (QED)

No device package available

DX650

10.2(4)

No device package available

10.2(2)

cmterm-devicepack10.5.1

September 23, 2014

Cisco Cius

Cisco Cius - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cius

9.2(4)

No device package available

9.2(3)

No device package available

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 8.1

No device package available

Cisco TelePresence E, EX, C, SX, and MX Series

Cisco TelePresence E, EX, C, SX, and MX Series

Device Type

Device Release

Compatible Device Package

MX700 and MX800

CE 8.0

No device package available

TC7.1(2)

cmterm-devicepack10.5.1

February 12, 2015

MX800 Dual

CE 8.0

No device package available

TC7.3(2)

cmterm-devicepack10.5.1

February 12, 2015

MX200 G2

TC7.1

Included with Unified CM

MX300 G2

TC7.0

Included with Unified CM

SX10

TC7.1

Included with Unified CM

SX80

TC7.1(2)

cmterm-devicepack10.5.1

February 12, 2015

Cisco TelePresence CTS and TX Series

Cisco TelePresence CTS and TX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence CTS and TX series

Configuration files on Unified CM (QED)

Included with Unified CM

Adm. Capability Only

Included with Unified CM

Cisco Jabber

Cisco Jabber

Device Type

Device Release

Compatible Device Package

Cisco Jabber

10.6(0)

cmterm-devicepack10.5.1

November 25, 2014

9.1(1)

Included with Unified CM

Adm. Capability Only

Included with Unified CM

Cisco Unified Communications Manager 10.0(1)

This section provides details about the compatible device packages for Cisco Unified Communications Manager (Unified CM) 10.0(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packages contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified IP Phone 3900 Series

Cisco Unified IP Phone 3900 Series

Device Type

Device Release

Compatible Device Package

3905

9.4(1) SR2

No device package available

9.4(1) SR1

No device package available

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 Series

Device Type

Device Release

Compatible Device Package

6901 and 6911

9.3(1)SR2

No device package available

9.3(1)SR1

No device package available

6921, 6941, and 6961

9.4(1)SR2

No device package available

9.4(1)SR1

cmterm-devicepack10.0.1

May 28, 2014

6945

9.4(1)SR2

No device package available

9.4(1)SR1

No device package available

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series

Device Type

Device Release

Compatible Device Package

7811, 7821, 7841, and 7861

12.5(1)SR2

No device package available

10.1(1)SR1

cmterm-devicepack10.0.1

May 7, 2014

Configuration files on Unified CM (QED)

cmterm-devicepack10.0.1

March 18, 2014

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Package

7906G, 7911G, 7931G 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE, and 7975G

9.4(2)SR3

No device package available

9.3(1)SR4

cmterm-devicepack10.0.1

March 18, 2014

7940G and 7960G

8.1(2)SR2 (SCCP)

No device package available

7915G and 7916G

1.0(4)

No device package available

7921G

1.4(6)

No device package available

1.4(5)

No device package available

7925G, 7925G-EX, and 7926G

1.4(6)

No device package available

1.4(5)

No device package available

7937G

1.4(5)

No device package available

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Device Type

Device Release

Compatible Device Package

8831

10.3(1)SR3

No device package available

10.3(1)SR2

No device package available

8811, 8841, 8851, 8851NR, and 8861

12.5(1)SR2

No device package available

Configuration files on Unified CM (QED)

cmterm-devicepack10.0.1

May 28, 2014

8845 and 8865

12.5(1)SR2

No device package available

11.7(1)

No device package available

Cisco Unified IP Phone 8900 and 9900 Series

Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Package

8941 and 8945

9.4(2)SR3

No device package available

9.4(2)SR2

No device package available

8961, 9951, and 9971

9.4(2)SR3

No device package available

9.4(2)SR2

No device package available

Cisco Analog Telephone Adapter

Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Package

ATA 187

9.2(3) SIP

No device package available

ATA 190

1.2.2

No device package available

1.1.2(005)

No device package available

Cisco DX Series

Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

DX70 and DX80

10.2(4)

No device package available

10.2(2)

No device package available

Configuration files on Unified CM (QED)

cmterm-devicepack10.0.1

May 28, 2014

DX650

10.2(4)

No device package available

10.2(2)

No device package available

10.1(2)

cmterm-devicepack10.0.1

May 28, 2014

Cisco Cius

Cisco Cius - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cius

9.2(4)

No device package available

9.2(3)

No device package available

Cisco TelePresence IX5000

Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence IX5000

Software IX 8.1

No device package available

Cisco TelePresence E, EX, C, SX, and MX Series

Cisco TelePresence E, EX, C, SX, and MX Series

Device Type

Device Release

Compatible Device Package

MX700 and MX800

CE 8.0

No device package available

TC7.1(2)

cmterm-devicepack10.0.1

May 28, 2014

MX800 Dual

CE 8.0

No device package available

TC7.3(3)

No device package available

MX300 G2

TC7.0

cmterm-devicepack10.0.1

May 7, 2014

MX200 G2

TC7.1

cmterm-devicepack10.0.1

May 7, 2014

SX10 and SX80

TC7.1

cmterm-devicepack10.0.1

May 7, 2014

Configuration files on Unified CM (QED)

cmterm-devicepack10.0.1

March 18, 2014

Cisco TelePresence CTS and TX Series

Cisco TelePresence CTS and TX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Package

Cisco TelePresence CTS and TX series

Configuration files on Unified CM (QED)

Included with Unified CM

Adm. Capability Only

Included with Unified CM

Cisco Jabber

Cisco Jabber

Device Type

Device Release

Compatible Device Package

Cisco Jabber

10.6(0)

cmterm-devicepack10.5.1

November 25, 2014

9.1(1)

Included with Unified CM

Adm. Capability Only

Included with Unified CM

Cisco Unified Communications Manager 9.1(2)

There are no device packages available for Cisco Unified Communications Manager 9.1(2) release.

Introduction

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.

Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)