Availability Setup on IM and Presence Service
Turn On or Off Availability Sharing for IM and Presence Service Cluster
This procedure describes how to turn on or off availability sharing for all client applications in a IM and Presence Service cluster.
Availability sharing is turned on by default on IM and Presence Service.
Procedure
Step 1 |
Choose . |
Step 2 |
Configure the availability setting. Perform one of the following actions:
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Step 3 |
Click Save. |
Step 4 |
Restart the following services: |
Configure Ad-Hoc Presence Subscription Settings
Note |
These settings allow users to initiate ad-hoc presence subscriptions to users that are not on their contact list. |
Procedure
Step 1 |
Choose . |
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Step 2 |
Check Enable ad-hoc presence subscriptions to turn on ad-hoc presence subscriptions for Cisco Jabber users. |
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Step 3 |
Set the maximum number of active ad-hoc subscriptions that IM and Presence Service permits at one time. If you configure a value of zero, IM and Presence Service permits an unlimited number of active ad-hoc subscriptions. |
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Step 4 |
Set the time-to-live value (in seconds) for the ad-hoc presence subscriptions. When this time-to-live value expires, IM and Presence Service drops any ad-hoc presence subscriptions and no longer temporarily monitors the availability status for that user.
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Step 5 |
Click Save. You do not have to restart any services on IM and Presence Service for this setting, however Cisco Jabber users will have to sign out, and sign back in to retrieve the latest ad-hoc presence subscriptions settings on IM and Presence Service. |
Configure Maximum Contact List Size Per User
You can configure the maximum contact list size for a user; this is the number of contacts the user can add to their contact list. This setting applies to the contact list on Cisco Jabber client applications and on third-party client applications.
Users who reach the maximum number of contacts are unable to add new contacts to their contact list, nor can other users add them as a contact. If a user is close to the maximum contact list size, and the user adds a group of contacts that pushes the contact list over the maximum number, IM and Presence Service does not add the surplus contacts. For example, if the maximum contact list size on IM and Presence Service is 200. A user has 195 contacts and attempts to add 6 new contacts to the list, IM and Presence Service adds five contacts and does not add the sixth contact.
Tip |
The System Troubleshooter in Cisco Unified CM IM and Presence Administration indicates if there are users who have reached the contact list limit. |
If you are migrating users to IM and Presence Service, Cisco recommends that you set the Maximum Contact List Size and Maximum Watchers settings to Unlimited while importing user contact lists. This ensures that each migrated user contact list is fully imported. After all users have migrated, you can reset the Maximum Contact List Size and Maximum Watchers settings to the preferred values.
Procedure
Step 1 |
Choose . |
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Step 2 |
Edit the value of the Maximum Contact List Size (per user) setting. The default value is 200.
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Step 3 |
Click Save. |
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Step 4 |
Restart the Cisco XCP Router service. |
Configure Maximum Number of Watchers Per User
You can configure the number of watchers for a user, specifically the maximum number of people that can subscribe to see the availability status for a user. This setting applies to the contact list on Cisco Jabber clients and on third-party clients.
If you are migrating users to IM and Presence Service, Cisco recommends that you set the Maximum Contact List Size and Maximum Watchers settings to Unlimited while importing user contact lists. This ensures that each migrated user contact list is fully imported. After all users have migrated, you can reset the Maximum Contact List Size and Maximum Watchers settings to the preferred values.
Procedure
Step 1 |
Choose . |
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Step 2 |
Edit the value of the Maximum Watchers (per user) setting. The default value is 200.
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Step 3 |
Click Save. |
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Step 4 |
Restart the Cisco XCP Router service. |