The Device
monitoring category provides a summary of devices, device search capability,
and a summary of phones.
For
information about daily reports on registered devices, see the
Cisco Unified Serviceability Administration
Guide.
The following
table provides information about the device objects that Unified RTMT monitors,
the alert, thresholds, and defaults, and what kind of reports that Unified RTMT
generates for those devices.
Table 5. Devices
Category
Monitored Objects (Displayed)
|
Alert/Threshold/Default
|
Number of registered phones for each server or for all servers
in a cluster (if applicable).
|
Total number of registered phones drops by X% in consecutive
polls. Default specifies 10%.
|
Number of registered gateways on each server or for all servers
in a cluster (if applicable).
|
For Unified Communications Manager:
- (Warning) Clusterwide total
number of registered gateways decreased in consecutive polls.
- (Informational) Clusterwide
total number of registered gateways increased in consecutive polls.
For
Cisco Business Edition
5000:
- (Warning) Total number of
registered gateways decreased in consecutive polls.
- (Informational) Total number
of registered gateways increased in consecutive polls.
|
Number of registered media devices on each server or for all
servers in a cluster (if applicable).
|
For Unified Communications Manager:
- (Warning) Clusterwide total
number of registered media devices decreased in consecutive polls.
- (Informational) Clusterwide
total number of registered media devices increased in consecutive polls.
- Media List exhausted.
For
Cisco Business Edition
5000:
- (Warning) Total number of
registered media devices decreased in consecutive polls.
- (Informational) Total number
of registered media devices increased in consecutive polls.
- Media List exhausted.
|
The Device
Search menu comprises the following items on which you can search: phones,
gateway devices, H.323 devices, CTI devices, voice-messaging devices, media
resources, hunt lists, and SIP trunks.
You can search on any device in the Unified Communications Manager system and choose the status of the devices, including
registered, unregistered, rejected, any status, and devices that are only configured in the database. You can also search
by any model, or a specific device model, and set up criteria that include several different attributes. Within the phone
search, you can also search on the basis of phone protocol. You can also generate reports for your devices to troubleshoot
them.
Unified
RTMT queries RIS to find the matching device. Results display in a table with a
row for each matched device, a column for each of the specified attributes, and
a time stamp of the device that has been opened or closed and the application
that controls the device media.
If you have Unified Communications Manager clusters and you search for a device by choosing the Any Status option, Unified
RTMT does not display a snapshot of the matched device type, but rather it displays data for that device type from the RIS
database for all specified Unified Communications Manager servers for a period of time. As a result, you may see multiple
entries of a device with multiple statuses (for example, Registered or Unregistered) in Unified RTMT.
When you see multiple entries of a device, the current status of the device reflects the entry that has the latest time stamp.
By configuring the RIS Unused Cisco CallManager Device Store Period service parameter for the Cisco RIS Data Collector service
in Unified Communications Manager Administration, you can configure the period of time that the RIS database keeps information
on unregistered or rejected device. See the Cisco Unified Communications Manager Administration Guide for more information about configuring service parameters.
Tip |
To find the
matching item, Unified RTMT requires that you activate the Cisco RIS Data
Collector service in the Service Activation window.
|
Results
display in a table with a row for each matched device, a column for each of the
specified attributes, and a time stamp of the device that has been opened or
closed and the application that controls the device media.
The phone
summary provides information about the number of registered phones, phones that
are running SIP, phones that are running SCCP, partially registered phones, and
the number of failed registration attempts.