Generate Route and Line Group Utilization Reports
Only CAR administrators generate the Route and Line Group Utilization report. This report provides an estimate of the maximum utilization percentage of the route and line group (cumulative utilization of all the gateways under the route and line group) for the period and not the exact utilization. The system calculates the utilization in the same manner as is done for Gateway Utilization, but this calculation gives cumulative utilization of all the gateways under the route groups and all the lines under the line groups. You can examine the usage based on each hour of a day or on a specified number of days for each week or month. Reports generate for each of the selected route and line groups.
You can either view reports that the system automatically generates or generate new reports. Only CAR administrators can schedule reports for automatic generation. See the CAR System Parameters, for more information.
This section describes how to generate, view, or mail Route and Line Group Utilization reports.
Procedure
Step 1 |
Choose .The Route and Line Group Utilization window displays. |
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Step 2 |
In the Generate Reports field, choose a time as described in the following table.
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Step 3 |
In the Available Reports field, choose an automatically generated report (if available) and go to Step 10, or use the default setting, Generate New Report, and go to Step 4. |
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Step 4 |
To choose only those route and line groups that use a particular route pattern, click Route Patterns/Hunt Pilots in the column on the left side of the window. The tree structure expands and displays the route patterns/hunt lists that you chose.
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Step 5 |
Choose a route pattern/hunt list from the list. The route and line groups for this route pattern/hunt list display in the List of Route/Line Groups box.
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Step 6 |
In the List of Route/Line Groups box, choose the route/line groups that you want to include in the report.
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Step 7 |
To move the chosen gateway to the list of Selected Route/Line Groups box, click the down arrow. The route/line groups that you chose display in the Selected Route Groups box. |
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Step 8 |
If you chose Generate New Report, enter the date range of the period for which you want to see call information.
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Step 9 |
If you want the report in CSV format, choose CSV (comma separated value) in the Report Format area. If you want the report in PDF format, choose PDF (portable document format) in the Report Format area. |
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Step 10 |
Click the View Report button. The report displays. |
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Step 11 |
If you want to mail the report, click the Send Report button. To send the report, follow the procedure that is described in the Mail Reports. |