Revision History
Date |
Revision |
---|---|
May 20, 2020 |
Initial publication |
June 22, 2020 |
Added CSCvu71332 to open caveats. |
Introduction
Note |
To view the release notes for previous versions of Cisco Unified Communications Manager, choose the Cisco Unified Communications Manager version from the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html |
Note |
Please review all sections in this document pertaining to installation before you install this Service Update (SU). Failure to install this SU as described may result in inconsistent Cisco Unified Communications Manager behavior. |
This 11.5(1)SU8 ReadMe file contains important information about installation procedures and resolved caveats for Cisco Unified Communications Manager release 11.5(1)SU8. This SU can be applied to Cisco Unified Communications Manager and Session Management Edition.
Note |
Before you install Cisco Unified Communications Manager, Cisco recommends that you review the Important Notes for information about issues that may affect your system. |
System Requirements
The following sections comprise the system requirements for this release.
Server Support
In this release, you cannot install or run Cisco Unified Communications Manager on server hardware; you must run these applications on virtual machines. Please refer to the “Hardware” section of the Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1) for additional details:
Uninterruptible Power Supply
Ensure that you connect each node to an uninterruptible power supply (UPS) to provide backup power and protect your system.
Caution |
Failure to connect the Cisco Unified Communication Manager nodes to a UPS may result in damage to physical media and require a new installation of Cisco Unified CM. |
Version and Description
This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 11.5(1) through 11.5(1)SU7 along with additional changes that are specific to this SU.
Note |
You can only install this SU on Cisco Unified Communications Manager Release 8.6x, 9.x, 10.x, 11.0(1x), 11.5(1) through 11.5(1)SU7, or any 11.5(1)ES from 11.5.1.11001-2 to 11.5.1.18126-1. Upgrades from any earlier supported versions require a PCD migration. If upgrading from a version prior to 11.x, make sure you have obtained the appropriate licenses. This SU should not be installed on a Business Edition 3000 server. |
For a list of all supported upgrade paths and the supported upgrade method, please see the Compatibility Matrix at:
Caution |
Please note that if you install an SU it may contain fixes that are not included in the newer Unified CM releases. For example, a fix in the latest 11.5(1)SU, 11.5(1)SU8, may not be included in 12.0(1) because the fix was not available prior to the release of 12.0(1). In this example, an SU or ES on the 12.0(1) branch may be required to retain the same fixes. |
New to this Release
For details about the features included in this release, refer to Release Notes for Cisco Unified Communications Manager and IM & Presence Service, Release 11.5(1) at:
The following enhancements were introduced in 11.5(1)SU8:
For details on new and changed features, see the Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU8
-
Calendar Integration with Office 365 Support for OAuth 2.0 authentication
-
Cisco Headset and Finesse Integration for Contact Center
-
Emergency Call Routing Regulations (Kari's Law)
-
EM Login Simplification using Headset
-
Native Phone Migration using IVR and Phone Services
-
Phone Feature Updates (Mark Your Calls as Spam and Lower Your Voice)
-
Push Notification Deployment for iOS 13
The following enhancements were introduced in 11.5(1)SU7:
-
Cisco Headset Management
For more information on this feature, see the Cisco Headset 500 Series Administration Guide:
-
Struts framework upgrade
Apache struts framework was upgraded from 2.3.35 to 2.5.20
The following enhancements were introduced in 11.5(1)SU6:
-
RTMT Updates
RTMT client no longer includes JRE
The following enhancements were introduced in 11.5(1)SU5:
-
Diversion on Decline for Cisco Webex Hybrid Services
SIP Trunk Messaging now supports Diversion on Decline for Cisco Webex Hybrid Services.
-
Search Telepresence Conference Rooms Via UDS Proxy for LDAP
UDS Proxy feature is enhanced to support searching of conference rooms represented as Room objects in OpenLDAP Server.
-
Call Recording for SIP or TLS Authenticated calls
Call recording for authenticated phones while using non secure recorder is allowed.
The following enhancements were introduced in 11.5(1)SU4:
-
HTTPS Proxy for Push Notifications
TLS connection to the Cloud is now supported.
-
Centralized Deployment for IM and Presence
Centralized deployment allows you to deploy your IM and Presence deployment and your telephony deployment in separate clusters.
The following enhancements were introduced in 11.5(1)SU3:
-
Mixed Mode requires an Encryption License
This release requires that you have an encryption license installed in order to run Cisco Unified Communications Manager in mixed mode.
-
Push Notifications Enhancements for Cisco Jabber on iPhone and iPad
With this release, the Push Notifications for Cisco Jabber on iPhone and iPad solution has been enhanced with Voice and Video Call Support; High Availability for IM and Presence; and more.
-
Minimum TLS Version Control
This release includes the minimum Transport Layer Security (TLS) protocol version configuration support. Use this feature to configure the minimum TLS version to comply with the organization security policies.
-
Enhanced CTL and ITL Phone Trust and Migration
Provides a common trust anchor and the ability to create a long term trust.
-
Emergency Notifications Paging
This release comes with a provisioning wizard that allows you to quickly provision and configure advanced notification services.
-
Authenticated Network Time Protocol Support
With this release, the authenticated Network Time Protocol (NTP) capability for Cisco Unified Communications Manager is supported
-
Cisco Jabber Authentication via OAuth Refresh Logins
Cisco Jabber clients, as of Jabber Release 11.9, can use OAuth Refresh Logins to authenticate with Cisco Unified Communications Manager and the IM and Presence Service.
-
Compliance to Common Criteria
With Release 11.5(1) SU3, both Cisco Unified Communications Manager and IM and Presence Service can run in Common Criteria mode. This running mode runs on a FIPS-enabled system, and allows the system to comply with Common Criteria guidelines.
The following enhancements were introduced in 11.5(1)SU2:
-
Cisco Meeting Server Conference Bridge
Cisco Unified Communications Manager supports the Cisco Meeting Server conference bridge, which supports Ad Hoc, Meet-Me, Conference Now and Rendezvous conferences
-
Cisco Spark Remote Device
Cisco Spark is supported as a device type for connecting your on-premises environment to Cisco cloud services.
-
MRA Support for Shared Line
Mobile and Remote Access (MRA) endpoints that register to Cisco Unified Communications Manager via Expressway now support shared lines. To use this feature, you must be connecting to Expressway X8.9.Push Notifications
-
Push Notifications
With Apple iOS release 11 on Apple iPhone and Apple iPad, you must enable Push Notifications in Cisco Unified Communications Manager to maintain a persistent instant messaging channel to Cisco Jabber on iPhone and iPad. Push Notifications is mandatory for Cisco Jabber on iPhone and iPad. Android and Windows users are unaffected
-
TLS Support for Common Criteria Compliance
Transport Layer Security (TLS) 1.2 can now be used as a communication protocol for syslog and FileBeat audit logging. This feature enables Cisco Unified Communications Manager and IM and Presence Service to comply with Common Criteria guidelines.
The following enhancements were introduced in 11.5(1)SU1:
-
Enhanced Security Mode implementation.
Important Notes
Compatibility between collaboration products is detailed at the following link. You must insure your versions are compatible before beginning your upgrade:
Cisco provides the following guidance to help you successfully upgrade Cisco Unified Communications Manager software:
-
To minimize call-processing interruptions during the upgrade process, register all devices to servers that are running the same version of Cisco Unified Communications Manager software. Make sure that you register all devices to the backup Cisco Unified Communications Manager server or to the primary Cisco Unified Communications Manager server, but not to both the backup and primary servers.
Warning for Upgrades to 12.0(1)
Warning |
This SU adds support for Extension Mobility Login Simplfication using Headset. This feature is not found in CUCM 12.0(1) as that version was released prior to development of this feature. Upgrades from this SU to any 12.0(1) are not allowed and will not be displayed as valid upgrade options. Customers migrating from this SU should choose 12.5(1)SU3 or higher as their target upgrade. |
Warning for Upgrades to 12.5(1)
Warning |
This SU adds support for Extension Mobility Login Simplfication using Headset. This feature is not found in CUCM 12.5(1) prior to 12.5.(1)SU3 as those versions were released prior to development of this feature. Upgrades from this SU to any 12.5(1) version earlier than 12.5(1)SU3 are not allowed and will not be displayed as valid upgrade options. Customers migrating from this SU should choose 12.5(1)SU3 or higher as their target upgrade. |
Firmware Upgrade Issues
For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(2)SR1 or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(2)SR1 or later. Refer to the Firmware Versions of this document to determine the firmware load provided in this SU.
Related Documentation
To view documentation that supports Cisco Unified CM Release 11.5(x), go to:
Before You Begin
Before you upgrade the software version of Cisco Unified Communications Manager, verify your current software version.
To do that, open Cisco Unified Communications Manager Administration. The following information displays:
Cisco Unified CM Administration System version: x.x.x
Installation Instructions
Note |
Apply this SU to all of your Cisco Unified Communications Manager servers, beginning with the publisher server and TFTP server |
Refer to the Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) for detailed information about doing this upgrade:
Note |
Because the 11.5.1.18900-97 build is a non-bootable ISO, it proves useful only for upgrades. You cannot use it for new installations. You may however install with the base version 11.5.1.10000-6 and apply 11.5.1.18900-97 as a patch during the installation. |
Release 11.5(1)SU8 is available in both restricted (which is the release type that has always been available from Cisco) and unrestricted versions of software to comply with import / export restrictions to various countries. The unrestricted version is available in limited markets. Please refer to the “Export Restricted and Export Unrestricted Software” section in the Understanding Upgrades and Migrations chapter, of the Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1) referenced above, for a more detailed description.
Note |
Once installed, UNRST releases can never be converted or upgraded to releases which support full encryption capabilities |
The file names and hash values you will use for this upgrade are:
ISO Name: |
UCSInstall_UCOS_11.5.1.18900-97.sgn.iso |
MD5: |
74f24ea289367ad3d95355ed6d656867 |
SHA512: |
97e0cfea9bd13608eadcc3ecac5e76a304b7f6c0f776a94ba9f1598d0734c09c3854e5daf6e0a 535aeb9f7744080d2827ee8346755e4ceec29e4d72f85bb0ccf |
ISO Name: |
UCSInstall_UCOS_UNRST_11.5.1.18900-97.sgn.iso |
MD5: |
3d5b58fa21f5c95a99b80e3114332daf |
SHA512: |
4c66df9ff26c977c4a322832f5dd7360c41d84b95ad8f75ba7f0fc8cb19baaf884122c298536 e8ff99fdb86856dbafc04f1e8351cd98c41db90a39e9e8dc2ec5 |
Reverting to a Previous Version
Note |
Revert the SU on all servers in the cluster in the same order in which you performed the installation. |
Refer to the “Switch to Previous Version” section in the Upgrade Procedures chapter at Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) for detailed instructions on “Reverting to a Previous Version.”
Caveats
Caveats describe unexpected behavior on a Cisco Unified Communications server. The following sections contain lists and descriptions of resolved and open caveats in this release.
Tip |
For more information about an individual defect, visit the Bug Search Tool (https://bst.cloudapps.cisco.com/bugsearch) and use the defect Identifier to access the online record for that defect, including workarounds. |
Resolved Caveats
Resolved Caveats for Cisco Unified Communications Manager Release 11.5(1)SU8 describes possible unexpected behaviors in previous Cisco Unified Communications Manager 11.5(1) releases.
Resolved CUCM Caveats in 11.5(1)SU8 (everything fixed in SU8 since SU7)
Known Fixed Release: CCM.11.5(1.18900.97)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU7 (everything fixed in SU7 since SU6)
Known Fixed Release: CCM.11.5(1.17900.52)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU6 (everything fixed in SU6 since SU5)
Known Fixed Release: CCM.11.5(1.16900.16)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU5 (everything fixed in SU5 since SU4)
Known Fixed Release: CCM.11.5(1.15900.18)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU4 (everything fixed in SU4 since SU3)
Known Fixed Release: CCM.11.5(1.14900.11)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU3b (everything fixed in SU3b since SU2)
Known Fixed Release: CCM.11.5(1.13900.52),CCM.11.5(1.13901.3),CCM.11.5(1.13902.2)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU2 (everything fixed in SU2 since SU1)
Known Fixed Release: 11.5(1.12900.21)
Click Here for the list
Resolved CUCM Caveats in 11.5(1)SU1 (everything fixed in SU1 since base 11.5(1))
Known Fixed Release: 11.5(1.11900.26)
Click Here for the list
Cumulative Resolved CUCM Caveats in 11.5(1) (everything fixed in all SU's since base 11.5(1))
Click Here for the list
Open Caveats
Open Caveats for Cisco Unified Communications Manager Release 11.5(1)SU8 describes a few of the possible unexpected behaviors still remaining in Cisco Unified Communications Manager Release 11.5(1)SU8.
Select Open CUCM Caveats in 11.5(1)SU8
CSCvu71332: Database Out of Memory From Jabber Search Through UDS on 11.5.1SU8
CSCvu26854: Multiple Issues After Upgrade Without Switchover With IPSec Enabled Until IPTables Restarted
CSCvu20389: Show network ipprefs cli command is not showing any output
CUCM Caveats 11.5(1) Complete List
For a complete list of caveats applicable to 11.5(1), use the following Bug Search Tool link:
To determine the caveats that were open for a specific release, download the results to Excel and use the Known Fixed Release values above to filter out the applicable releases. The Known Fixed Release for base 11.5(1) is 11.5(1.10000.6). Once the filters are applied, additional sorting / filtering can be applied for Bug Severity, Bug Status, and keywords. Here are some examples of how to generate lists for a specific release:
All SU9 Unresolved Caveats: To get a list of caveats that are applicable to 11.5(1) but are not fixed in SU9, use an Advanced Filter in Excel with an AND condition on the Known Fixed Releases column with the following values:
<>*11.5(1.10000.6)*
<>*11.5(1.11900.26)*
<>*11.5(1.12900.21)*
<>*CCM.11.5(1.13900.52)*
<>*CCM.11.5(1.13901.3)*
<>*CCM.11.5(1.13902.2)*
<>*CCM.11.5(1.14900.11)*
<>*CCM.11.5(1.15900.18)*
<>*CCM.11.5(1.16900.16)*
<>*CCM.11.5(1.17900.52)*
<>*CCM.11.5(1.18900.97)*
<>*CCM.11.5(1.21900.40)*
All SU5 Unresolved Caveats: To get a list of caveats that are applicable to 11.5(1) but are not fixed in SU5, use an Advanced Filter in Excel with an AND condition on the Known Fixed Releases column with the following values:
<>*11.5(1.10000.6)*
<>*11.5(1.11900.26)*
<>*11.5(1.12900.21)*
<>*CCM.11.5(1.13900.52)*
<>*CCM.11.5(1.13901.3)*
<>*CCM.11.5(1.13902.2)*
<>*CCM.11.5(1.14900.11)*
<>*CCM.11.5(1.15900.18)*
Security Advisory Caveats: To get a list of caveats that are applicable to Security Advisories or other security related issues, after filtering for a specific release using the examples above, an additional filter for the keyword PSIRT can be applied to the Release Note Enclosure column.
Firmware Versions
SUs contain firmware loads, however, Cisco recommends that you always download the latest firmware load from the Software Download Center.
Phone Firmware
To download phone firmware, follow this procedure:
-
Click on Browse All
-
Click on Collaboration Endpoints
-
Choose the desired Endpoint Type
-
Choose the desired Endpoint Model
Device Packages
To download phone firmware, follow this procedure:
-
Click on Browse All
-
Click on Unified Communications
-
Click on Call Control
-
Click on Unified Communications Manager (CallManager)
-
Choose the desired UCM version
-
Click on the Device Packages link
Note |
As part of the upgrade process, the current device defaults will be replaced with the values listed below. |
Firmware Versions in this Release
Device type Load name Version
---------------------------------------- ------------------------------ ----------
3905 3905.9-4-1SR3 9.4(1SR3.0)
3911_3951-sip 3911_3951-sip.8-1-4a 8.1(4.0)
6608 6608-4.0.0.32-mgcp 4.0(0.32)
6608cfb 6608cfb-4.0.0.03-sccp 4.0(0.3)
6608mtp 6608mtp-4.0.0.06-sccp 4.0(0.6)
6624 6624-4.0.0.13-mgcp 4.0(0.13)
6901-sccp 6901-sccp.9-3-1-SR2-2 9.3(1.0)
6901-sip 6901-sip.9-3-1-SR2-3 9.3(1.0)
6911-sccp 6911-sccp.9-3-1-SR2-3 9.3(1.0)
6911-sip 6911-sip.9-3-1-SR2-4 9.3(1.0)
6945-SCCP 6945-SCCP-9-4-1-3SR3 9.4(1.3)
6945-SIP 6945-SIP-9-4-1-3SR3 9.4(1.3)
69xx-SCCP 69xx-SCCP-9-4-1-3SR3 9.4(1.3)
69xx-SIP 69xx-SIP-9-4-1-3SR3 9.4(1.3)
7832-sip.12 7832-sip.12-8-1-0001-455.k3 8.1(0001.455)
78xx.12 78xx.12-8-1-0001-455.k3 8.1(0001.455)
7911_7906-sccp 7911_7906-sccp.9-4-2SR3-1 9.4(2SR3.1)
7911_7906-sip 7911_7906-sip.9-4-2SR3-1 9.4(2SR3.1)
7914-sccp 7914-sccp.5-0-4 5.0(4.0)
7915 7915.1-0-4-2 1.0(4.2)
7916 7916.1-0-4-2 1.0(4.2)
7921-sccp 7921-sccp.1-4-6-3 1.4(6.3)
7925-sccp 7925-sccp.1-4-8SR1-5.k3 1.4(8SR1.5)
7926-sccp 7926-sccp.1-4-8SR1-5.k3 1.4(8SR1.5)
7931-sccp 7931-sccp.9-4-2SR2-2 9.4(2SR2.2)
7931-sip 7931-sip.9-4-2SR2-2 9.4(2SR2.2)
7936-sccp 7936-sccp.3-3-21 3.3(21.0)
7937 7937-1-4-5-7-SCCP 1.4(5.7)
7940-7960 7940-7960-8.12.00-sip 8.12(00.0)
7940-7960-sccp 7940-7960-sccp.8-1-2SR2 8.1(2SR2.0)
7941_7961-sccp 7941_7961-sccp.9-4-2SR3-1 9.4(2SR3.1)
7941_7961-sip 7941_7961-sip.9-4-2SR3-1 9.4(2SR3.1)
7942_7962-sccp 7942_7962-sccp.9-4-2SR3-1 9.4(2SR3.1)
7942_7962-sip 7942_7962-sip.9-4-2SR3-1 9.4(2SR3.1)
7945_7965-sccp 7945_7965-sccp.9-4-2SR4 9.4(2SR4.0)
7945_7965-sip 7945_7965-sip.9-4-2SR4 9.4(2SR4.0)
7970_7971-sccp 7970_7971-sccp.9-4-2SR3-1 9.4(2SR3.1)
7970_7971-sip 7970_7971-sip.9-4-2SR3-1 9.4(2SR3.1)
7975-sccp 7975-sccp.9-4-2SR4 9.4(2SR4.0)
7975-sip 7975-sip.9-4-2SR4 9.4(2SR4.0)
7985 7985-4-1-7-0-sccp 4.1(7.0)
8821-sip 8821-sip.11-0-5SR3-2.k3 11.0(5SR3.2)
8831-sip 8831-sip.10-3-1SR5-1 10.3(1SR5.1)
8832-sip.12 8832-sip.12-8-1-0001-455.k3 8.1(0001.455)
8845_65-sip.12 8845_65-sip.12-8-1-0001-455.k3 8.1(0001.455)
88xx-sip.12 88xx-sip.12-8-1-0001-455.k3 8.1(0001.455)
894x-sccp 894x-sccp.9-4-2SR3-1 9.4(2SR3.1)
894x-sip 894x-sip.9-4-2SR3-1 9.4(2SR3.1)
8961 8961.9-4-2SR4-1.k3 9.4(2SR4.1)
9951 9951.9-4-2SR4-1.k3 9.4(2SR4.1)
9971 9971.9-4-2SR4-1.k3 9.4(2SR4.1)
ata ata-3.2.4-sccp 3.2(4.0)
ata187 ata187.9-2-3-1 9.2(3.1)
ata190 ata190.1-2-2-003 1.2(2.3)
ata191 ata191.12-0-1SR2-3 12.0(1SR2.3)
headset headset-2-0-0003-1 2.0(0003.1)
Unity Connection
----------------------------------------
CCM Reference Build: 11.5.1.18900-97
Unity RPMs:
BuiltRPMsList
cuc-11.5.1.18900-2007.i386.rpm
cuc-base-11.5.1.18900-2007.i386.rpm
cuc-bin-11.5.1.18900-2007.i386.rpm
cuc-etc-11.5.1.18900-2007.i386.rpm
cuc-install-11.5.1.18900-2007.i386.rpm
cuc-jetty-11.5.1.18900-2007.i386.rpm
cuc-languagepack-enu-11.5.1.18900-2007.i386.rpm
cuc-lib-ext-11.5.1.18900-2007.i386.rpm
cuc-lib-jar-11.5.1.18900-2007.i386.rpm
cuc-lib-so-11.5.1.18900-2007.i386.rpm
cuc-links-11.5.1.18900-2007.i386.rpm
cuc-productid-11.5.1.18900-2007.i386.rpm
cuc-python-11.5.1.18900-2007.i386.rpm
cuc-python-site-11.5.1.18900-2007.i386.rpm
cuc-selinux-11.5.1.18900-2007.i386.rpm
cuc-share-11.5.1.18900-2007.i386.rpm
NRec-10.2.6-14289.x86_64.rpm
NRec-en-US-10.0.0-10.0.0-12059.i686-linux.rpm
NSS-6.2.7-14290.i686.rpm
Nuance-Common-10.2.7-14289.i686.rpm
Nuance-Common64-10.2.7-14289.x86_64.rpm
Nuance-NRS64-10.2.7-14289.x86_64.rpm
Nuance-OAM-10.2.7-14289.i686.rpm
nve-api-6.0.2-14049.i686.rpm
nve-en-US-Samantha-bet1-6.0.1-13043.i686.rpm
openssl097a-0.9.7a-9.el5_4.2.i386.rpm
Plug-in Report
------------------------------------------
cm-axlsqltoolkit-plugin-1.1.0.0-1.i386.rpm
cm-jtapi-plugin-11.5.1.18900-2.i386.rpm
cm-taps-plugin-7.0.2.0-1.i386.rpm
cm-tsp-plugin-11.5.2.6-0.i386.rpm
cm-ctlc-plugin-6.0.0.1-1.i386.rpm
cm-rtmt-client-plugin-11.5.0.0-0.i386.rpm
TZDATA file Version
---------------------------------------- ----------
platform-tzdata-2019b-2.el6.i386.rpm 2019-b
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.