Cisco Unified CME 8.6 Supported Firmware, Platforms, Memory, and Voice Products

Available Languages

Updated:April 12, 2011

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Revised: January 07, 2013

About Cisco Unified Communications Manager Express (Cisco Unified CME)
Documentation	See Cisco Unified CME product documentation.
Cisco IOS Compatibility	Other Cisco IOS software releases may inherit Cisco Unified CME 8.6. To get a list of Cisco IOS software releases that support Cisco Unified CME 8.6, go to Feature Navigator.
Downloads	To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site.
DDTS Information	To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product, for Cisco Unified Communications Manager Express (Cisco Unified CME).

Important Information about Configuring Cisco Unified IP Phone Support

· When configuring the load command:

- In Cisco Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.

- In Cisco Unified CME 7.0(1) and later versions, use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types.

· When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.

· Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.

· When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phone load 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it to version 8.1.2.

Cisco Unified IP Phone Support
Device Type	SCCP Firmware Filename	SIP Firmware Filename	Comments
Cisco ATA-186	ATA030203SCCP051201A.zup	--
Cisco ATA-188	ATA030203SCCP051201A.zup	--
Cisco VG350	15.2(4)M	--
Cisco VG202	15.1(4)M	--
Cisco VG204	15.1(4)M	--
Cisco VG224	--	--
Cisco IP Communicator	--	--
Cisco Unified IP Phone 3911/3951	--	SIP3951.8-5-4*
Cisco Unified IP Phone 6901/6911	APP6901SCCP.9-1-1-0.zz.sgn APP6911SCCP.9-1-1-0.zz.sgn BFS6911SCCP.9-1-1-0.zz.sgn KNL6901SCCP.9-1-1-0.zz.sgn KNL6911SCCP.9-1-1-0.zz.sgn SCCP6901.9-1-1-0.loads* SCCP6911.9-1-1-0.loads*	--
Cisco Unified IP Phone 6921/6941/6961	SCCP69xx.9-1-1-0.zz.sgn BOOT69xx.0-0-0-14.zz.sgn DSP69xx.0-0-0-4.zz.sgn SCCP69xx.9-1-1-0.loads*	--
Cisco Unified IP Phone 7902	CP7902080002SCCP060817A.sbin	--
Cisco Unified IP Phone 7905
Cisco Unified IP Phone 7905	CP7905080002SCCP07040A.sbin (signed) CP7905080002SCCP070409A.zup (unsigned)	-- CP7905080001SIP060412A.zup (unsigned)
Cisco Unified IP Phone 7906 and 7911	apps11.9-1-1TH1-16.sbn cnu11.9-1-1TH1-16.sbn cvm11sccp.9-1-1TH1-16.sbn dsp11.9-1-1TH1-16.sbn jar11sccp.9-1-1TH1-16.sbn SCCP11.9-1-1SR1S.loads* term06.default.loads term11.default.loads	apps11.9-1-1TH1-16.sbn cnu11.9-1-1TH1-16.sbn cvm11sip.9-1-1TH1-16.sbn dsp11.9-1-1TH1-16.sbn jar11sip.9-1-1TH1-16.sbn SIP11.9-1-1SR1S.loads* term06.default.loads term11.default.loads
Cisco Unified IP Phone 7910	P00405000700.sbn (signed) P00405000700.bin (unsigned)	--
Cisco Unified IP Phone 7912	CP7912080004SCCP080108A.sbin	CP7912080001SIP060412A.sbin
Cisco Unified IP Phone Expansion Module 7914	S00105000400.sbn	--
Cisco Unified IP Phone Expansion Module 7915	B015-1-0-3.sbn	--
Cisco Unified IP Phone Expansion Module 7916	B016-1-0-3.sbn	--
Cisco Unified Wireless IP Phone 7920, 7921 and 7925	See software download site for latest firmware version.	--
Cisco Unified Wireless IP Phone 7926	TBD	TBD
Cisco Unified IP Phone 7931	apps31.9-1-1TH1-16.sbn cnu31.9-1-1TH1-16.sbn cvm31sccp.9-1-1TH1-16.sbn dsp31.9-1-1TH1-16.sbn jar31sccp.9-1-1TH1-16.sbn SCCP31.9-1-1SR1S.loads* term31.default.loads	--
Cisco Unified IP Conference Station 7935	P00503010800.bin	--
Cisco Unified IP Conference Station 7936 and 7937	See software download site for latest firmware version.	--
Cisco Unified IP Phone 7940 and 7960	P00308010200.bin P00308010200.loads* P00308010200.sb2 P00308010200.sbn	P003-8-12-00.bin P003-8-12-00.sbn P0S3-8-12-00.loads* P0S3-8-12-00.sb2
Cisco Unified IP Phone 7941G and 7941G-GE	apps41.9-1-1TH1-16.sbn cnu41.9-1-1TH1-16.sbn cvm41sccp.9-1-1TH1-16.sbn dsp41.9-1-1TH1-16.sbn jar41sccp.9-1-1TH1-16.sbn SCCP41.9-1-1SR1S.loads* term41.default.loads term61.default.loads	apps41.9-1-1TH1-16.sbn cnu41.9-1-1TH1-16.sbn cvm41sip.9-1-1TH1-16.sbn dsp41.9-1-1TH1-16.sbn jar41sip.9-1-1TH1-16.sbn SIP41.9-1-1SR1S.loads* term41.default.loads term61.default.loads
Cisco Unified IP Phone 7942G and 7962G	apps42.9-1-1TH1-16.sbn cnu42.9-1-1TH1-16.sbn cvm42sccp.9-1-1TH1-16.sbn dsp42.9-1-1TH1-16.sbn jar42sccp.9-1-1TH1-16.sbn SCCP42.9-1-1SR1S.loads* term42.default.loads term62.default.loads	apps42.9-1-1TH1-16.sbn cnu42.9-1-1TH1-16.sbn cvm42sip.9-1-1TH1-16.sbn dsp42.9-1-1TH1-16.sbn jar42sip.9-1-1TH1-16.sbn SIP42.9-1-1SR1S.loads* term42.default.loads term62.default.loads
Cisco Unified IP Phone 7945G and 7965G	apps45.9-1-1TH1-16.sbn cnu45.9-1-1TH1-16.sbn cvm45sccp.9-1-1TH1-16.sbn dsp45.9-1-1TH1-16.sbn jar45sccp.9-1-1TH1-16.sbn SCCP45.9-1-1SR1S.loads* term45.default.loads term65.default.loads	apps45.9-1-1TH1-16.sbn cnu45.9-1-1TH1-16.sbn cvm45sip.9-1-1TH1-16.sbn dsp45.9-1-1TH1-16.sbn jar45sip.9-1-1TH1-16.sbn SIP45.9-1-1SR1S.loads* term45.default.loads term65.default.loads
Cisco Unified IP Phone 7961G and 7961G-GE	apps41.9-1-1TH1-16.sbn cnu41.9-1-1TH1-16.sbn cvm41sccp.9-1-1TH1-16.sbn dsp41.9-1-1TH1-16.sbn jar41sccp.9-1-1TH1-16.sbn SCCP41.9-1-1SR1S.loads* term41.default.loads term61.default.loads	apps41.9-1-1TH1-16.sbn cnu41.9-1-1TH1-16.sbn cvm41sip.9-1-1TH1-16.sbn dsp41.9-1-1TH1-16.sbn jar41sip.9-1-1TH1-16.sbn SIP41.9-1-1SR1S.loads* term41.default.loads term61.default.loads
Cisco Unified IP Phone 7970G and 7971G	apps70.9-1-1TH1-16.sbn cnu70.9-1-1TH1-16.sbn cvm70sccp.9-1-1TH1-16.sbn dsp70.9-1-1TH1-16.sbn jar70sccp.9-1-1TH1-16.sbn SCCP70.9-1-1SR1S.loads* term70.default.loads term71.default.loads	apps70.9-1-1TH1-16.sbn cnu70.9-1-1TH1-16.sbn cvm70sip.9-1-1TH1-16.sbn dsp70.9-1-1TH1-16.sbn jar70sip.9-1-1TH1-16.sbn SIP70.9-1-1SR1S.loads* term70.default.loads term71.default.loads
Cisco Unified IP Phone 7975G	apps75.9-1-1TH1-16.sbn cnu75.9-1-1TH1-16.sbn cvm75sccp.9-1-1TH1-16.sbn dsp75.9-1-1TH1-16.sbn jar75sccp.9-1-1TH1-16.sbn SCCP75.9-1-1SR1S.loads* term75.default.loads	apps75.9-1-1TH1-16.sbn cnu75.9-1-1TH1-16.sbn cvm75sip.9-1-1TH1-16.sbn dsp75.9-1-1TH1-16.sbn jar75sip.9-1-1TH1-16.sbn SIP75.9-1-1SR1S.loads* term75.default.loads
Cisco Unified IP Phone 7985G	See software download site for latest firmware version.	--
Cisco Unified IP Phone 8961	--	dkern8961.100609R2-9-1-1SR1.sebn kern8961.9-1-1SR1.sebn rootfs8961.9-1-1SR1.sebn sboot8961.031610R1-9-1-1SR1.sebn skern8961.022809R2-9-1-1SR1.sebn sip8961.9-1-1SR1.loads*
Cisco Unified IP Phone 9951	--	dkern9951.100609R2-9-1-1SR1.sebn kern9951.9-1-1SR1.sebn rootfs9951.9-1-1SR1.sebn sboot9951.031610R1-9-1-1SR1.sebn skern9951.022809R2-9-1-1SR1.sebn sip9951.9-1-1SR1.loads*
Cisco Unified IP Phone 9971	--	dkern9971.100609R2-9-1-1SR1.sebn kern9971.9-1-1SR1.sebn rootfs9971.9-1-1SR1.sebn sboot9971.031610R1-9-1-1SR1.sebn skern9971.022809R2-9-1-1SR1.sebn sip9971.9-1-1SR1.loads*
iPhone, iPod Touch	--	Cisco Mobile 8.1 client
Cisco Unified Video Advantage	Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.

Supported Platforms and Memory Specifications: SCCP IP Phones*
Cisco Platform	Maximum Total¹ IP Phones	Maximum SCCP IP Phones	Maximum Total Virtual Ports (dns)	Recommended DRAM	Recommended Flash Memory
Cisco IAD 2430	12	12	120	256	128
Cisco 1861	12	12	48	256	128
Cisco 2801	25	25	120	256	128
Cisco 2811	35	35	144	256	128
Cisco 2821	50	50	192	256	128
Cisco 2851	100	100	288	384	128
Cisco 2901	35	35	200	1 GB	256
Cisco 2911	50	50	300	1 GB	256
Cisco 2921	100	100	400	1 GB	256
Cisco 2951	150	150	500	1 GB	256
Cisco 3270	48	48	240	256	64 (fixed)
Cisco 3825	175	175	500	512	128
Cisco 3845	250	250	720	512	128
Cisco 3925	250	250	600	1 GB	256
Cisco 3925E	400	400	1100	1 GB	256
Cisco 3945	350	350	900	1 GB	256
Cisco 3945E	450	450	1200	1 GB	256
* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform. 1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

Supported Platforms and Memory Specifications: SIP IP Phones*
Cisco Platform	Maximum Total¹ IP Phones	Maximum SIP IP Phones	Maximum Total Virtual Ports	Recommended DRAM	Recommended Flash Memory
Cisco IAD 2430	25	NA	NA	256	128
Cisco 1861	15	15	48	256	128
Cisco 2801	25	25	120	256	128
Cisco 2811	35	25	144	256	128
Cisco 2821	50	50	192	256	128
Cisco 2851	100	100	288	384	128
Cisco 2901	35	35	200	1 GB	256
Cisco 2911	50	50	300	1 GB	256
Cisco 2921	100	100	400	1 GB	256
Cisco 2951	150	150	500	1 GB	256
Cisco 3825	175	175	500	512	128
Cisco 3845	250	250	720	512	128
Cisco 3925	250	250	600	1 GB	256
Cisco 3925E	400	400	1100	1 GB	256
Cisco 3945	350	350	900	1 GB	256
Cisco 3945E	450	450	1200	1 GB	256
* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform. 1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

Compatible Voice Products
Product Name	Version	Comments
Cisco Customer Response Solutions (CRS) with Cisco Unified Contact Center Express (Unified CCX)	--	Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide.
Cisco Unified Communications Manager	--	See the Cisco Unified Communications Manager compatibility information.
Cisco Unified CME Telephony Service Provider (TSP)	2.2.0.4	Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista.
Cisco Unity	--	See SCCP and SIP compatibility matrices.
Cisco Unity Express	--	See the Cisco Unity Express Compatibility matrix.
Cisco BTS 10200 Softswitch	3.2.(0)V04	Verified with H.323 trunking.
Cisco PGW 2200	9.4.1	Verified with SIP trunking.
Cisco VG224	Cisco IOS Release 12.4(9)T or 12.4(11)T	Verified with SCCP analog ports.