Table Of Contents
Installing Firmware Release 8.3(2)SR1 for SCCP
Firmware Upgrade Issues for SCCP
Cisco Unified IP Phone Expansion Module 7914
Firmware Installation Procedure for SCCP
Installing Firmware Release 8.3(2)SR1 for SIP
Firmware Upgrade Issues for SIP
Firmware Installation Procedure for SIP
Obtaining Documentation, Obtaining Support, and Security Guidelines
Cisco Product Security Overview
Cisco Unified IP Phone 7971G-GE and 7970G Release Notes for Firmware Release 8.3(2)SR1 (SCCP and SIP)
September 05, 2007Use these release notes with the Cisco Unified IP Phone 7971G-GE and 7970G running SCCP or SIP firmware release 8.3(2)SR1.
The SCCP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and 3.3.
The SIP version of firmware release 8.3(2)SR1 is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.
Note SIP firmware release 8.3(2)SR1 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.0. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Obtaining Documentation, Obtaining Support, and Security Guidelines
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation Notes
This section contains these topics:
•Installing Firmware Release 8.3(2)SR1 for SCCP
•Installing Firmware Release 8.3(2)SR1 for SIP
Installing Firmware Release 8.3(2)SR1 for SCCP
This section describes how to install firmware release 8.3(2)SR1 for SCCP.
Firmware Upgrade Issues for SCCP
Note the following firmware upgrade issues:
•If you are currently running firmware earlier than 6.0(2) on the Cisco Unified IP Phone 7971G-GE and 7970G and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
•If you are currently running firmware 6.0(2) to 7.0(2) on the Cisco Unified IP Phone 7971G-GE and 7970G and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.
•Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Communications Manager 4.2 and earlier, these device packs are required. For Cisco Unified Communications Manager 4.3 and 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server. To access the device packs, go to the following URL, http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser.
Cisco Unified IP Phone Expansion Module 7914
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(2)SR1 features on your expansion module.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2 To download the firmware for the Cisco Unified IP Phone Expansion Module 7914, click one of the following hyperlinks and follow the prompts:
•For Cisco Unified Communications Manager 4.3 and earlier:
cmterm-7914-sccp.5-0-3.exe
•For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7914-sccp.5-0-3.cop
•For Cisco Unified Communications Manager 5.0(4) and later:
cmterm-7914-sccp.5-0-3.cop.sgn
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7914-sccp.5-0-3.readme
Firmware Installation Procedure for SCCP
Before using the Cisco Unified IP Phone 7971G-GE and 7970G with Cisco Unified Communications Manager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues for SCCP" section.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2 To download the firmware for the Cisco Unified IP Phone 7971G-GE and 7970G, click one of the following hyperlinks and follow the prompts:
•For Cisco Unified Communications Manager 4.3 and earlier:
cmterm-7970_7971-sccp.8-3-2sr1.exe
•For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7970_7971-sccp.8.3.2sr1.cop
•For Cisco Unified Communications Manager 5.0(4) and higher:
cmterm-7970_7971-sccp.8-3-2sr1.cop.sgn
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7970_7971-sccp.8-3-2sr1-readme.htm
Step 4 Follow the instructions in the Readme file to install the firmware.
Installing Firmware Release 8.3(2)SR1 for SIP
This section describes how to install firmware release 8.3(2)SR1 for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.0, 5.1 and 5.0.
Firmware Upgrade Issues for SIP
If you are currently running firmware 6.0(2) to 7.0(2) on the Cisco Unified IP Phone 7971G-GE and 7970G and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
Firmware Installation Procedure for SIP
Before using the Cisco Unified IP Phone 7971G-GE and 7970G with Cisco Unified Communications Manager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2 Double-click the following hyperlink, and follow the prompts to download the firmware:
cmterm-7970_7971-sip.8-3-2sr1.cop.sgn
Step 3 Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7970_7971-sip.8-3-2sr1-readme.htm
Step 4 Follow the instructions in the Readme file to install the firmware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats
This section contains these topics:
Open SCCP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7971G-GE and 7970G using the SCCP and SIP versions of firmware release 8.3(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SCCP and SIP Caveats
Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7971G-GE and 7970G using the SCCP and SIP versions of firmware release 8.3(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SIP Caveats
Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7971G-GE and 7970G using the SIP version of firmware release 8.3(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7971G-GE and 7970G using the SCCP and SIP versions of firmware release 8.3(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.
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Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2007 Cisco Systems, Inc. All rights reserved.