Release Notes
Use these release notes with the Cisco IP Phone 7800 Series Multiplatform Phones running SIP Firmware Release 12.0(5).
The following table describes the individual phone requirements.
Phone |
Support Requirements |
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Cisco IP Phone 7800 Series Multiplatform Phones |
Cisco BroadWorks RI MetaSphere CFS version 9.5 Asterisk 18.0 |
Related Documentation
Cisco IP Phone 7800 Series Documentation
See the publications that are specific to your language, phone model, and multiplatform firmware release. Navigate from the following Uniform Resource Locator (URL):
New and Changed Features
Support for Auto Selection of SDP IP Preference
With the Firmware Release 12.0(5), you can configure auto selection of IP addresses for SIP signaling and RTP streams.
You can use the SDP IP Preference parameter in the phone administration web page from to configure this feature.
Where to Find More Information
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Cisco IP Desk Phone with Multiplatform Firmware (MPP) - Administration Guide
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XML Reference Guide for Cisco IP Phone Multiplatform Phones
Support for DNS64 and NAT64
Where to Find More Information
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Cisco IP Desk Phone with Multiplatform Firmware (MPP) - Administration Guide
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XML Reference Guide for Cisco IP Phone Multiplatform Phones
Upgrade Firmware
You can upgrade the phone firmware with TFTP, HTTP, or HTTPS. After the upgrade completes, the phone reboots automatically.
Procedure
Step 1 |
Click this link: https://software.cisco.com/download/home/286320285 On the Software Download web page that is displayed, ensure that IP Phone 7800 Series with Multiplatform Firmware is selected in the middle pane. |
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Step 2 |
Select your phone model in the right pane. |
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Step 3 |
On the next page that is displayed, select Multiplatform Firmware. |
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Step 4 |
On the next page that is displayed, select 12.0.5 in the All Release > MPPv12 folder. |
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Step 5 |
(Optional) Place your mouse pointer on the file name to see the file details and checksum values. |
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Step 6 |
Download the corresponding file. cmterm-78xx.12-0-5MPP0001-325_REL.zip
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Step 7 |
Click Accept License Agreement. |
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Step 8 |
Unzip the file and place the files in the appropriate location on your upgrade server. The appropriate location is the TFTP, HTTP, or HTTPS download folder, depending on the protocol that you want to use for the upgrade. |
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Step 9 |
Upgrade the phone firmware with one of these methods.
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Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can affect phone audio and, in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
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Administrative tasks, such as an internal port scan or security scan.
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Attacks that occur on your network, such as a Denial of Service attack.
Caveats
View Caveats
You can search for caveats (bugs) with the Cisco Bug Search tool.
Known caveats are graded according to severity level, and are either open or resolved.
Before you begin
Procedure
Step 1 |
Click one of the following links:
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Step 2 |
When prompted, log in with your Cisco.com user ID and password. |
Step 3 |
(Optional) For information about a specific caveat, enter the bug ID number (CSCxxnnnnn) in the Search for field, and press Enter. |
Open Caveats
The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 12.0(5).
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.
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CSCwf10956—Macro $SERVIP is not expanded in Log Request Msg in syslog
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CSCwb46008—Many PRTs with logs missing for around 5 seconds
Resolved Caveats
The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 12.0(5).
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.
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CSCwj24477—MPP-7861 Screen Freeze In BLF Call Park Hold Scenario
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CSCwi87651— accented chars cause parsing error for XSI lookup
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CSCwk25793—ES-256-CBC Encryption Cisco IP Phone with Multiplatform Firmware (MPP) Administration Guides
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see the Cisco IP Phone Firmware Support Policy.