The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
If you reach the maximum-configured session count in the Cisco Unified Intelligence Center, you can sign in to another session only after either of the following occurs:
You log out from an active session.
An active session times out due to inactivity.
The session timeout duration is configured by using the set cuic properties session-timeout command. For more information about this command, see the Command Line Interface chapter in the Cisco Unified Contact Center Express Administration and Operations Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-maintenance-guides-list.html.
Upgrading from Unified CCX Release 12.5(1) sets the permissions of all the STOCK value lists for the ALLUSERS group to NONE. If you want a user to use the entire value list, you must reset the permissions manually in Release 12.5(1) SU1.
The set cuic properties report-query-timeout command allows you to set the report execution timeout for a query.
By default, the report query execution timeout value is three minutes (180 seconds). You can set the value up to one hour (3600 seconds) .
For more information about this command, see the Command Line Interface chapter in the Cisco Unified Contact Center Express Administration and Operations Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-maintenance-guides-list.html.
None.
In this release, the log trace setting in OAMP is removed. The administrator must use the utils cuic logging commands to set the log traces.
The following commands are removed:
set cuic trace
show cuic trace
utils cuic authorize_remote_node
In this release, support for Internet Explorer version 11 is removed. Edge Chromium (Microsoft Edge) is the replacement. For more information about supported browsers, see the Contact Center Enterprise Solution Compatibility Matrix at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html.
The following SNMP OIDs are removed:
cuicGeneralInfoServerName
cuicGeneralInfoServerDescription
cuicGeneralInfoVersion
cuicGeneralInfoStartTime
cuicGeneralInfoTimeZoneName
cuicGeneralInfoOpsConsoleURL
cuicReportingTotalKickedOffHistoricalReports
cuicReportingTotalKickedOffRealTimeReports
cuicSchedulerStatus
cuicSchedulerEmailServerStatus
cuicSchedulerJobsCompletedCount
cuicSchedulerJobsRunningCount
cuicSchedulerJobsFailedCount
cuicSecurityLoginFailedAttempts
cuicThreadsMaxAvailable
cuicThreadsRunning
cuicQueuedTasks
cuicQueuedTasksMax
None.