Change History
This table lists changes made to this guide. Most recent changes appear at the top.
Change |
See |
Date |
---|---|---|
Added information about the availability of case-insensitive login IDs |
Common Tasks > Sign In to Finesse Desktop |
October 2021 |
Initial Release of Document for Release 12.5(1) SU1 |
||
Added Multi-Tab Gadgets feature details |
Cisco Finesse Desktop Interface > Finesse Desktop Behaviour > Multi-Tab Gadgets Cisco Finesse Desktop Interface > Accessibility > Access Keyboard Shortcuts > Agent Keyboard Shortcuts |
January 2021 |
Added custom logon details |
Common Tasks > Sign In to Cisco Finesse Desktop |
|
The procedure to accept certificates in Chrome has been updated with Edge Chromium (Microsoft Edge) |
Common Tasks > Accept Security Certificates Common Tasks > Accept Certificates for Multi-session Chat and Email Common Tasks > Desktop Chat > Sign In to Desktop Chat |
|
Added Agent Device Selection feature details |
Common > Select Active Device |