- Introduction for HCS for Contact Center Release Notes for Release 12.5(1)
- Hosted Collaboration Solution for Contact Center Release Notes for 12.5(1)
- Cisco Unified Customer Voice Portal for HCS for Contact Center for Release 12.5(1)
- Cisco Unified Intelligence Center for HCS for Contact Center for Release 12.5(1)
- Cisco Finesse for HCS for Contact Center for Release 12.5(1)
- Cisco Enterprise Chat and Email for HCS for Contact Center for Release 12.5(1)
- Customer Collaboration Platform for HCS for Contact Center for Release 12.5(1)
- Cisco Unified Contact Center Domain Manager for HCS for Contact Center for Release 12.5(1)
- Caveats for HCS for Contact Center Release Notes for Release 12.5(1)
Release Notes for Contact Center Solutions
In addition to the release notes in this document, see the release note compilations for the other contact center solutions at the following links:
Note | Cisco SocialMiner has been renamed as Customer Collaboration Platform (CCP). |
For Release Notes of other Contact Center solutions from Cisco, refer to the following links:
Release Notes for Cisco Packaged Contact Center Enterprise Solution at http://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/products-release-notes-list.html
Release Notes for Cisco Unified Contact Center Enterprise Solution at http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-release-notes-list.html
Release Notes for Cisco Unified Contact Center Express Solution at http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-release-notes-list.html
Cisco Security Advisories
The Cisco Product Security Incident Response Team (PSIRT) is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that relates to Cisco products and networks.
For information on existing security issues, see Cisco Security Advisories, Responses, and Alerts at https://tools.cisco.com/security/center/publicationListing.x.