Chapter 1. What's New in Cisco SocialMiner Release 10.6(1)

Facebook API Changes

Browser Support Changes

Multi-session Email for Unified CCX

Email Reply Template and Campaign Results

Chapter 2. Caveats for Open, Resolved, and Closed Defects

Chapter 3. Bug Search Tool

Copyright Page

Chapter 1. What's New in Cisco SocialMiner Release 10.6(1)

The following sections describe new features and enhancements for Cisco SocialMiner Release 10.6(1).

Facebook API Changes

Facebook is making changes to its REST APIs to implement versioning. As part of these changes, calls to https://graph.facebook.com will start referring to https://grahp.facebook.com/v2.0/.

SocialMiner Release 10.6(1) is updated to use these versioned calls. If you want to continue using Facebook functionality, you must upgrade your older release of SocialMiner to Release 10.6(1).

Browser Support Changes

Internet Explorer

SocialMiner Release 10.6(1) supports Internet Explorer 10.0 and 11.0.

Internet Explorer 9.0 is no longer supported.

Firefox

SocialMiner Release 10.6(1) supports Firefox Extended Support Release (ESR) 31.

Multi-session Email for Unified CCX

SocialMiner Release 10.6(1) provides multi-session email for Unified Contact Center Express (Unified CCX) and Cisco Finesse. SocialMiner supplies the email server integration and fetching capability, as well as the email management user interface components for the Finesse desktop.

Email Reply Template and Campaign Results

The Cisco Email reply template in SocialMiner Release 10.6(1) is for use with multisession email when SocialMiner is deployed with Unified CCX and Cisco Finesse. This reply template is not supported with the campaign results that appear in the Home tab of the SocialMiner user interface. If you attempt to reply to a contact associated with the Cisco Email reply template in SocialMiner, the following error appears:

Replies using the multi-session chat and email reply templates are not supported.

Chapter 2. Caveats for Open, Resolved, and Closed Defects

Cisco SocialMiner Release Notes include tables that list all open, resolved (those that have been fixed since the last release), and closed defects of the following severity levels:

- Severity level 1 or 2

- Severity level 3 (if found by customer use)

Open Defects in this Release

This release has no open severity 1, severity 2, or customer-found severity 3 defects.

Resolved Defects in this Release

Identifier

Severity

Headline

CSCuq47916

2

Intermittent Kernel Panic during OS boot on UCS C240 hardware

CSCur02880

2

SocialMiner evaluation for CVE-2014-6271,2014-7169,2014-6277,2014-6278

CSCuq90152

3

No updates from Twitter feed

Closed Defects in this Release

This release has no closed severity 1, severity 2, or customer-found severity 3 defects.

Chapter 3. Bug Search Tool

If you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity for any release.

Access the Bug Search tool at Click Here . Enter the bug identifier in the search box and press return or click Search.

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