Chapter 1. What's New in Cisco SocialMiner 10.6(2)

Upgraded Platform

Facebook API Changes

SocialMiner OVA Template

Install COP file

Virtual Machine Parameters for Refresh Upgrade

Chapter 2. Caveats for Open and Resolved Defects

Chapter 3. Bug Search Tool

Copyright Page

Chapter 1. What's New in Cisco SocialMiner 10.6(2)

The following sections describe new features and enhancements for Cisco SocialMiner Release 10.6(2).

- Upgraded Platform

- Facebook API Changes

- SocialMiner OVA Template

- Install COP file

- Virtual Machine Parameters for Refresh Upgrade

Upgraded Platform

SocialMiner 10.6(2) is a significant maintenance release with an upgraded secure platform containing important product stability updates and bug fixes.

Some of its advantages include:

- 64-bit OS architecture

- Hardened platform and network security due to various vulnerabilities addressed

Facebook API Changes

Facebook is making changes to its REST APIs to implement versioning. As part of these changes, calls to https://graph.facebook.com/v2.0/. will start referring to https://grahp.facebook.com/v2.6/.

SocialMiner Release 10.6(2) is updated to use these versioned calls. If you want to continue using Facebook functionality, you must upgrade your older release of SocialMiner to Release 10.6(2).

SocialMiner OVA Template

A virtual machine for SocialMiner Releases 10.6(2) can operate with the OVA template Cisco_SocialMiner_v10.6_VMv8.ova.

If you are doing a fresh install, use Cisco_SocialMiner_v10.6_VMv8.ova. This is the OVA template that is currently on the software download site.

Install COP file

You must install COP file before you upgrade to SocialMiner Release 10.6(2).

For information about SocialMiner Upgrade, see section Upgrade SocialMiner in SocialMiner Installation and Upgrade Guide, Release 10.6(2) at Click Here

Virtual Machine Parameters for Refresh Upgrade

Before you perform a refresh upgrade to 10.6(2), you must modify the following virtual machine parameters:

- Red Hat Enterprise Linux version

- Network Adapter

- Video Card

For more information about setting the virtual machine parameters, see the section Set Virtual Machine Parameters for Refresh Upgrade in SocialMiner Installation and Upgrade Guide, Release 10.6(2) at Click Here .

Chapter 2. Caveats for Open and Resolved Defects

Cisco SocialMiner Release Notes include tables that list all open, resolved (those that have been fixed since the last release), and closed defects of the following severity levels:

- Severity level 1 or 2

- Severity level 3 (if found by customer use)

Open Defects in this Release

This release has no open severity 1, severity 2, or customer-found severity 3 defects.

Resolved Defects in this Release

Identifier

Severity

Headline

CSCvb24219

2

SocialMiner email feed crashes after ArrayIndexOutofBoundsExcetion

CSCva41946

2

Agent is unable delete his uploaded attachment

CSCuw29287

3

Social Miner Application Software Version shows 10.6 for 11.0

CSCuw177015

3

SM: Logo size in UCCX Web Chat should be limited

CSCvc93835

3

SM: Feed URL with hyphens or underscores treated as invalid (Social media Fan page)

Chapter 3. Bug Search Tool

If you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity for any release.

Access the Bug Search tool at Click Here . Enter the bug identifier in the search box and press return or click Search.

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