Zone Status
Go to
on both Expressway-C and Expressway-E to check that the traversal zone is Active. You can also check the zone status in .If the traversal zone is not active, do the following:
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Review the traversal zone configuration.
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Check that the relevant ports are enabled for outbound routing on the NAT and firewall devices located between the Expressway-C and Expressway-E. See Appendix 3: Firewall and NAT Settings.
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Check that the username and password credentials are configured correctly (and match) on Expressway-C and Expressway-E traversal zones and in the authentication database on the Expressway-E.