Android Supported Devices
Released in Android 12.9(5)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
—
|
Yes
|
This release adds support for Google Pixel 4 and Pixel 4 XL with Android OS 10.0 or
later.
Save Detailed Logs to Local Device
Released in iPhone or iPad 12.9(5)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
Yes
|
—
|
You can enable detailed logs, define the number of logs, clear logs, and control
reporting options.
Set the UserEnabledDetailedLogging parameter to true to enable
detailed log mode. Default is false.
There are two parameters to control which options your user will see on Jabber
mobile:
-
EnablesSendLogsViaEmail - set to false if you want to
hide "Send via email" button, the default is true.
-
SaveLogToLocal - set to false if you want to hide "Save
logs to" button, the default is true.
Use the MaxNumberOfFilesMobile parameter to increse the number
of log files, max is 20, default is 5.
Users may use the new Clear logs option to clear logs saved on the local
device.
UDS Bulk Search Enhancement
Released in Windows 12.9(4), iPhone or iPad 12.9(5), Android 12.9(5), and Mac
12.9(5)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
Yes
|
Yes
|
Yes
|
Yes
|
You can now send bulk email UDS requests, avoiding workload overhead on the UDS
server.
Requirements for the Apple Push Notification Service for Voice and Video in Mainland China
Released in 12.9(2)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
Yes
|
—
|
In response to local regulatory changes, we've made adjustments to the way the Apple Push Notification service works with
Jabber for voice and video for users in mainland China.
To continue to use push notifications for iOS devices after April 2021, you must meet the following server and client requirements:
-
Cisco Unified Communications Manager 12.5 SU3 or higher
-
Expressway X8.10 or higher
-
Cisco Jabber for iPhone or iPad 12.9.2 or higher
iOS 14 Supported
Released in 12.9(2)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
Yes
|
—
|
This release adds support for iOS 14.
Android OS 11 Supported
Released in 12.9(2)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
—
|
Yes
|
This release adds support for Android OS 11.
Block Earlier Versions of the Clients From Signing In
Released in 12.9(0)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
Yes
|
Yes
|
Yes
|
Yes
|
Use the new BlockVersionBelow parameter to specify the earliest
version of the client, later than 12.9(0), with which users can sign in. In BYOD
deployments, this parameter stops users from circumventing your policies by
disabling auto upgrades on their device. See the Parameters Reference
Guide for details.
Android OS 5.x Is No Longer Supported
Released in 12.9(0)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
—
|
Yes
|
This release removes support for Android OS 5.x. Devices that can't upgrade from Android OS 5.x are no longer supported. For
details, see "Hardware Requirements for Cisco Jabber for Android" in the Planning Guide for Cisco Jabber.
Apple Push Notification Service Updates
Released in 12.9(0)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
—
|
—
|
Yes
|
—
|
We've changed the way Jabber for iPhone and iPad works with the Apple Push Notification Service (APN). In Jabber Release 12.9,
we use the iOS 13 SDK which requires substantial modification to our client. For more information, see the Cisco Field Notice,
https://www.cisco.com/c/en/us/support/docs/field-notices/705/fn70555.html.
Block Phone Number Resolution
Released in 12.9(0)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
Yes
|
Yes
|
Yes
|
Yes
|
When you launch Jabber, Jabber attempts to look up each caller in the call history from the contact source. In deployments
like contact centers where most calls are from external numbers, these requests are unnecessary overhead for external phone
numbers. With a high volume of external calls, these requests can place a significant load on your LDAP or UDS server.
If you need to reduce this load, you can use the DisableCallHistoryResolution parameter. For more details, see the Parameters Reference Guide for Cisco Jabber and the Feature Configuration for Cisco Jabber guides.
Remote Collection of PRT Logs
Released in 12.9(0)
Windows
|
Mac
|
iPhone and iPad
|
Android
|
Yes
|
Yes
|
—
|
—
|
You can now remotely generate PRT logs for a device from Unified CM Administration. The RemotePRTServer parameter specifies the script that uploads the logs to your server. For more information, see the Parameters Reference Guide for Cisco Jabber and the Feature Configuration for Cisco Jabber guides.
Non-Full Screen Mode Support For Jabber VDI For Linux
Applies to Cisco Jabber Softphone for VDI—Linux
In earlier releases of Jabber VDI for Linux, we only supported full screen mode. If you set non-full screen mode, it affected
the functionality. Now, we also support non-full screen mode.
Presence Improvement for Linux Thin Clients
Applies to Cisco Jabber Softphone for VDI—Linux
We've improved how Cisco Jabber Softphone for VDI passes presence (status) information from the Linux thin client to the hosted
virtual desktop. Now when a user locks their thin client, their presence updates to Away. If they lose their connection, their presence updates to Offline.
New Parameter—HVDDisconnectSignout
-
Value—True or False
-
Default—False
If the parameter is set to True, Jabber signs out when the HVD disconnects.
If the parameter is set to False, Jabber still shows as available when the HVD disconnects.