The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
If you are asked to send the chip.log file, use the following procedure.
If your plug-in crashes, a dump file called chip.dmp is created. Currently, this file is created only for plug-in crashes on Microsoft Windows. If you are asked to send the chip.dmp file, follow this procedure.
Step 1 | Open a console session for the Cisco Jabber Guest server and restart the server. |
Step 2 | Press any key to interrupt the start process. |
Step 3 | Press e to edit. |
Step 4 | From the entries, select kernel and press e to edit. |
Step 5 | Start the server in single-user mode:
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Step 6 | Press b to start the server. The Cisco Jabber Guest server starts in single-user mode. |
Step 7 | Enter passwd root, and then enter a new password. |
Step 8 | Restart the server. |