Table Of Contents
System Release Notes for IP Telephony: Cisco Unified Communications System Release 8.6(1)
Cisco Unified Communications Manager
Cisco Unified Communications Manager Business Edition 3000
Cisco Unified Communications Manager Business Edition 5000
Cisco Unified Communications Manager Business Edition 6000
Cisco Services Ready Engine Virtualization
Cisco Intercompany Media Engine
Cisco Unified Contact Center Express
Cisco Unified Business/Department Attendant Console
Cisco Unified Enterprise Attendant Console
Cisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express
Cisco Virtual Desktop Integration
Cisco Unified IP Phone Support
Cisco Virtualization Experience Clients
Cisco Unified Personal Communicator
Cisco UC Integration™ for Microsoft Lync
Cisco Adaptive Security Appliance
Cisco Unified Operations Manager
Cisco Unified Service Statistics Manager
Cisco Unified Provisioning Manager
Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
Cisco 4451-X Integrated Services Router
Latest Software Upgrades and Licenses
DTMF signaling type 'no preference' with DTMF relay sip-kpml
Obtaining Documentation, Obtaining Support, and Security Guidelines
System Release Notes for IP Telephony: Cisco Unified Communications System Release 8.6(1)
Contents
–Latest Software Upgrades and Licenses
•Obtaining Documentation, Obtaining Support, and Security Guidelines
Overview
As part of its standard methodology Cisco Systems performs system-wide testing of the Cisco Unified Communications family of products to supplement the product-level testing performed on each Cisco Unified Communications product.
A major deliverable of the System Release and Cisco Unified Communications System testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.
For information about component software releases for Cisco Unified Communications System Release 8.6(1), see System Requirements. Software compatibility data for all Cisco Unified Communications System releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgscaThis document focuses on the IP telephony components of Cisco Unified Communications system testing. Information about contact center components that were tested for Cisco Unified Communications System System is available at: http://cisco.com/go/unified-techinfo
This document provides release notes for the testing conducted on systems including the following types of components:
•Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified Communications Manager Express, Cisco Intercompany Media Engine, and Cisco Unified Presence
•Voice applications, such as Cisco Emergency Responder
•Conferencing components, such as Cisco Unified MeetingPlace, and Cisco Unified Videoconferencing
•Voice mail and unified messaging components, such as Cisco Unity and Cisco Unity Express
•Endpoints and clients, such as Cisco Unified IP Phones 6900, 7900, 8900, and 9900 Series, Cisco Unified Personal Communicator, and Cisco UC Integration™ for Microsoft Lync and Cisco Unified Communications for RTX (UC for RTX)
•Security devices, such as Cisco ASA 5500 Series Adaptive Security Appliances
•Network management tools, such as Cisco Unified Operations Manager, Cisco Unified Service Statistics Manager, and Cisco Unified Service Monitor
•Communications infrastructure devices, such as Cisco routers, gateways/gatekeepers, and switches
Note For a more complete list of IP telephony components that are included in a Unified Communications System Release 8.6(1), see Software Version Matrix.
Tested Functionality
This section covers the following areas of system-wide testing for IP telephony:
Feature Testing
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following features:
•Cisco Unified Communications Manager
•Cisco Unified Communications Manager Business Edition 3000
–PSTN local break-out in central site & remote sites with Logical Partitioning
–E1 PSTN signaling interface
–Emergency calling
–In-built Voicemail/Auto Attendant services
–Supplementary features, MoH and Extension Mobility
•Unified Communications Manager on Cisco Unified Computing System Express
–Cisco Service Ready Engine module (SRE 910) on Cisco Integrated Services Routers Generation 2 (ISR G2)
•Cisco Unified IP Phones model 8941 and 8945
•Mobility
–Cisco Android Mobility client call processing features including transfer and conference.
–Cisco Nokia Mobility client call processing features including Presence, Instant Messaging, DVO forward, and DVO backward.
•Video
–SIP adhoc conference bridge support using Cisco TelePresence MCU
–Skinny adhoc/meetme conference bridge support using high density PVDM3 modules on Cisco Integrated Services Routers Generation 2 (ISR G2)
–Cisco TelePresence Video Communication Server and Expressway
–Cisco IP Video Phone E20, Cisco Telepresence EX90, Cisco Telepresence 1700 MXP registered to Cisco Telepresence Video Communications Server
–Cisco IP Video Phone E20, Cisco Telepresence EX90, Cisco Telepresence 1700 MXP registered to Cisco Unified Communications Manager
–Cisco Telepresence 6000MXP
–Remote teleworker video endpoints registration to Cisco VCS Expressway and interop calls (point to point and multipoint) from remote teleworker video endpoint (can be MOVi, E20, Ex90) to HQ video phones
–Interop with CUCM registered video endpoints such as 9971, CUPC, and CSF clients with VCS registered endpoints over SIP trunk
–Presentation share using BFCP with EX90 on CUCM and VCS endpoints
–VCS endpoints interop with UC application such as, IPCC Contact Center, Unity Connection voicemail
–CTS interop with all UC endpoints, 9971, 7985, CUCIMOC, CUPC, E20, EX90, CIPC/CUVA registered to CUCM. All these features were tested in conjunction with CTS 1000/500/3000)
–CTS Interop with E20, Ex90, C20, MOVi registered to VCS
–Adhoc conference interop with Cisco Telepresence MCU. (CTS added to conference)
–Interop with TP 7010
–Interop with third party endpoints: polycom 4000 / lifesize 220
–SIP/H323/ SAF inter-cluster trunk calls
–CTS interop with UC application like CER IPCC-X and Unity Connection voicemail systems
–Interop with MXE and CTMS
–Interop with ISR G2 Conference Bridge
–Interop with Cisco Cius
•Cisco Unified Enterprise Attendant Console and Cisco Unified Business Attendant Console
•Cisco Unity Connection
•Cisco Unity Express
–Secure messaging, and CSF clients using CUE as voicemail server
•VXC
–NG-POE+ blade, Stand alone VXC, and Backpack to 9971 phone
–Integration with CUCM and Wyse OS
•Cisco Unified Survivable Remote Site Voicemail
–Auto Attendant test, failover of CUCM and CUE
•Cisco Cius
–docked and mobile mode, testing as a video endpoint, testing as a secure endpoint
•Failover and redundancy testing of all major IP Telephony components
•Cisco 4451-X Integrated Services Router
Deployment Models
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following deployment models:
•Campus
•Multisite with Centralized Call Processing w/Remote Site Survivability (SRST Router)
•Multisite with Distributed Call Processing
•Unified CM Session Management Edition
•Cisco Intercompany Media Engine
•Clustering Over the IP WAN
•Unified Communications on Virtualized Servers
•Call Routing and Dial Plan Distribution Using Call Control Discovery for the Service Advertisement Framework
Upgrade Paths
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following upgrade paths:
•Single stage upgrade of IP telephony components from Cisco Unified Communications System Release 8.5(1) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 8.5(1) versions, see System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.5(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.5.1/release_notes/rnipt851.html•Multistage upgrade of IP telephony components from Cisco Unified Communications System Release 7.1(3) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 7.1(3) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(3) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.1.3/release_notes/rnipt713.html•Multistage upgrade of IP telephony components from Cisco Unified Communications System Release 6.1(1) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 6.1(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611.htmlFor a list of the target Cisco Unified Communications System Release 8.6(1) versions that the main components were upgraded to, see Software Version Matrix.
For system upgrade procedures to Cisco Unified Communications System Release 8.6(1), see the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.6.1/ipt_system_inst_upg/suimt861.pdfUpgraded components
The following major components were upgraded:
•Unified Communications Manager to Release 8.6(1a)
•Cisco Unified Survivable Remote Site Telephony (SRST) to Release 8.6(1)
•Cisco Emergency Responder to Release 8.6(1)
•Cisco Unified Operations Manager to Release 8.6(1)
•Cisco IOS Mainline Release to Release 15.1(4)M1
New and Changed Features
Cisco Unified Communications System Release 8.6(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Unified Communications is centered on the latest Unified Communications Manager release.
The following sections provide brief overviews of new and enhanced features for Cisco Unified Communications System Release 8.6(1) major components and links to release note documentation:
•Cisco Unified Communications Manager
•Cisco Unified Communications Manager Business Edition 3000
•Cisco Unified Communications Manager Business Edition 5000
•Cisco Unified Communications Manager Business Edition 6000
•Cisco Services Ready Engine Virtualization
•Cisco Intercompany Media Engine
•Cisco Unified Contact Center Express
•Cisco Unified Business/Department Attendant Console
•Cisco Unified Enterprise Attendant Console
•Cisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express
•Cisco Virtual Desktop Integration
•Cisco Unified IP Phone Support
•Cisco Virtualization Experience Clients
•Cisco Unified Personal Communicator
•Cisco UC Integration™ for Microsoft Lync
•Cisco Adaptive Security Appliance
•Cisco Unified Operations Manager
•Cisco Unified Service Monitor
•Cisco Unified Service Statistics Manager
•Cisco Unified Provisioning Manager
•Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
•Cisco 4451-X Integrated Services Router
Cisco Unified Communications Manager
Cisco Unified Communications Manager Release 8.6(1a) includes new features and changes to functionality in the following areas:
•Installation, upgrade, and migration
•Cisco Unified Communications Operating System
•Command line interface
•Cisco Unified Communications Manager administration
•Destination code control
•Security
•Cisco Unified IP Phones
•JTAPI Support
•Cisco Unified Serviceability
•Cisco Unified Real-Time Monitoring Tool
For detailed information about these changes, see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.htmlFor more information about Release 8.6(1a), see Release Notes for Cisco Unified Communications Manager Release 8.6(1a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/cucm-rel_notes-861a.htmlCisco Unified Communications Manager Business Edition 3000
Cisco Unified Communications Manager Business Edition 3000 Release 8.6(1a), is the first release for Cisco Unified Communications Manager Business Edition 3000.
For information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 3000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe3k/8_6_1/release_notes/3krel_notes861.html#wp61663Cisco Unified Communications Manager Business Edition 5000
For information about changes to Cisco Communications Manager Business Edition 5000 Release 8.6(1a), see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.htmlFor information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/861cucmbern.htmlCisco Unified Communications Manager Business Edition 6000
For information about changes to Cisco Communications Manager Business Edition 5000 Release 8.6(1a), see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.htmlFor information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 6000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/cucmbe6k-rel_notes-861.htmlCisco Services Ready Engine Virtualization
The Cisco Services Ready Engine Virtualization (Cisco SRE-V) product enables the VMware vSphere HypervisorTM (ESXi) to be provisioned on a Cisco Services Ready Engine (SRE) Service Module, and to host one or multiple virtual machines running various guest operating systems. The entire system is integrated with Generation 2 of the Cisco Integrated Services Router (ISR G2).
For information about features and functionality, see Release Notes for Cisco Services Ready Engine Virtualization 1.1 at:
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.1/release/notes/sre_v_release.htmlCisco Intercompany Media Engine
Cisco Intercompany Media Engine Release 8.6(1) provides a technique for establishing direct IP connectivity between enterprises by combining peer-to-peer technologies with the existing public switched telephone network (PSTN) infrastructure.
For information about features and functionality, see Release Notes for Cisco Intercompany Media Engine Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/ime/8_6_1/rel_notes/ime-rel_notes-861.pdfCisco Unified Contact Center Express
Cisco Unified Contact Center Express 8.5(1) SU1 includes the following new features and changes to functionality:
•Support for four instances of Unified CCX on C200
•Reporting enhancement for Outbound IVR feature
•New Port Monitoring Tool
•Enhanced agent password encryption
For information about features and functionality, see Release Notes for Cisco Unified Contact Center Express Release 8.5(1) SU1 at:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_release_notes_list.htmCisco Unified Presence
Cisco Unified Communications System Release 8.6(1) supports Cisco Unified Presence Release 8.5(1). This release version did not change from the previous Cisco Unified Communications System release.
For information about features and functionality, see Release Notes for Cisco Unified Presence Release 8.5 at:
http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.htmlCisco Unified SIP Proxy
Cisco Unified SIP Proxy Release 8.5(2) includes the following new features and changes to functionality:
•Support for call admission control for server group elements.
•Performance control support to restrict the total calls-per-second that are processed.
•SIP message log to capture SIP messages sent and received.
•Failed call log to capture call record details for calls that do not terminate normally.
•Support for Simple Network Management Protocol (SNMP).
For information about features and functionality, see Release Notes for Cisco Unified SIP Proxy Release 8.5) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cusp/rel8_5/release_notes/cuspr85.htmlCisco Emergency Responder
Cisco Emergency Responder Release 8.6(1a) enhances the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. For information about features and functionality, see Release Notes for Cisco Emergency Responder 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_6/english/release/notes/cer_86.html
Cisco Unified Business/Department Attendant Console
Cisco Unified Business/Departments Attendant Console 8.6(1) includes the following changes to functionality:
•Personal Directory Groups
•Wait Time Overflow (Cisco Unified Business Attendant Console only)
•Assign Attendants to Queues
•AND Searching
•Allow 1 Attendant per queue (Cisco Unified Department Attendant Console Only)
•Unicode Support enhancements to improve localization of data for the core 15 languages.
•Support for VMWare (ESXI-4 and 4.1). (See Note under Hardware/Software Supported in the System Requirements section for additional details)
•Support for JAWS 10, 11 and 12 accessibility software
•Support for Cisco Unified Presence 7.0, 8.0, 8.5 and 8.6
•Console client upgrade enhancement to retain user settings
•Device template enhancement to include or exclude call forwarding
For information about features and functionality, see Release Notes for Cisco Unified Business/Department Attendant Console Release v8.6.1 at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Enterprise Attendant Console
Cisco Unified Enterprise Attendant Console 8.6(1) includes the following changes to functionality:
•Personal Directory Groups
•Wait Time Overflow
•AND Searching
•Unicode Support enhancements to improve localization of data for the core 15 languages.
•Support for VMWare (ESXI-4 and 4.1). (See Note under Hardware/Software Supported in the System Requirements section for additional details)
•Windows 7 (32 bit and WoW64) support for the Attendant Console
•Support for JAWS 10, 11 and 12 accessibility software
•Support for CUP (Cisco Unified Presence) 7.0, 8.0, 8.5 and 8.6
•Console client upgrade enhancement to retain user settings
•Device template enhancement to include or exclude call forwarding
For information about features and functionality, see Release Notes for Cisco Unified Enterprise Attendant Console Release v8.6.1 at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified MeetingPlace
Cisco Unified MeetingPlace 8.5 includes the following changes to functionality:
•Audio ports are no longer reserved. Meetings use ports as callers are added to the meeting, until all the ports are in use. Users no longer need to enter the number of ports when scheduling a meeting.
•Cisco Unified Communications Manager is no longer included with shipments of Cisco Unified MeetingPlace
•Features and functionality in MeetingPlace Conference Manager depend on deployment.
For information about features and functionality, see Release Notes for Cisco Unified MeetingPlace Release 8.5 at:
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.htmlCisco Unity
Cisco Unified Communications System Release 8.6(1) supports Cisco Unity Release 8.0(3). This release version did not change from the previous Cisco Unified Communications System release.
For information about features and functionality, see Release Notes for Cisco Unity Release 8.0(3) at:
http://www.cisco.com//en/US/products/sw/voicesw/ps2237/prod_release_notes_list.htmlCisco Unity Connection
Cisco Unity Connection Release 8.6(1) includes the following new features and changes to functionality:
•Single Sign On feature support with Cisco Unity Connection 8.6 and later
•Support for Microsoft BPOS dedicated environments
•Support for SpeechView fully automated (standard)
•Cisco Unity Connection conversation enhancements
•Additional options available for footer information played after a message
•Option for outside callers to mark messages as private
•Option for users to remove prior introductions when forwarding the original message
•Option to automatically advance to next message after playing the after message menu
•Prompting users to record introductions when forwarding messages
•Warning users replying to All that the number of recipients exceeds maximum
•Cisco Security Agent replaced with Security-Enhanced Linux
For information about features and functionality, see Release Notes for Cisco Unity Connection Releases 8.6(1) and 8.6(1a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/861cucrn.htmlCisco Unity Express
Cisco Unity Express Release 8.6(1) includes the following new features and changes to functionality:
•Additional hardware support
•New remote access features
For information about features and functionality, see Release Notes for Cisco Unity Express 8.6 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.htmlCisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express
Cisco Unified MG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6 includes the following new features and changes to functionality:
•Updated language support
•Automated Cisco UMG clustering and failover support
•Managed software upgrades for Cisco Unified SRSV-CUE devices
•Call Handler support enhancements
•Notification service support
•GUI enhancements
•SNMP support
•1861 platform support
For information about features and functionality, see Release Notes for Cisco Unified Messaging Gateway Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. at:
http://www.cisco.com/en/US/docs/voice_ip_comm/umg/rel8_6/release_notes/rn_umg_86.htmlCisco Virtual Desktop Integration
Cisco Virtual Desktop Integration Release 9.2(1) includes the following new features:
•Increased administrative control and data security
•A near-native end-user computing experience
•Easier the migration to newer desktop operating systems
•Control over desktop TCO
For information about Cisco Desktop Virtualization, go to:
http://www.cisco.com/en/US/netsol/ns978/index.html#~overviewCisco Unified IP Phone Support
Cisco Unified IP Phones 6901, 6911, 6921, 6941, 6961, 6945, 9951, 9971, and 8961(SIP) run on SIP firmware release 9.2(1). SIP Firmware Release 9.2(1) includes the following new features and changes to functionality:
•EnergyWise
•Enhanced Call Forward notification
•Forced Authentication Code and Client Matter Code support
•Next Generation Power over Ethernet
•PLKs as SoftKeys
•SSH access
•Toast Timer
•Wide screen video enhancements
For a detailed description of SIP Firmware Release 9.2(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)SR1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_2_1/release_notes/9900_8900_921.pdfCisco Virtualization Experience Clients
Cisco Virtualization Experience Clients run on SIP firmware release 9.2(1). For a detailed description of SIP Firmware Release 9.2(1) features and functionality, see Cisco Virtualization Experience Clients Release Notes for Firmware Release 9.2(1)SR1 at:
Cisco TelePresence
Cisco TelePresence includes the following new features and changes to functionality:
•Cisco TelePresence Video Communication Server (VCS): integrates telepresence, high-definition (HD), and standard-definition (SD) video conferencing users into the same video meeting. Provides call control that registers Cisco TelePresence video endpoints in SIP or H323 mode. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html
•Cisco Telepresence Video Communications Server Expressway: facilitates telepresence and video communications outside the firewall. Processes both H323 and SIP messages. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html
•Cisco TelePresence Server 7010: integrates as an SIP or H323 scheduled conference bridge with Cisco VCS. In addition to inbound calls, the server can place outbound calls to endpoints to add to the conference. For more information, go to: http://www.cisco.com/en/US/products/ps11397/index.html
•Cisco TelePresence MCU MSE Series: delivers chassis-based, multimedia conferencing bridges that support SIP and H.323 endpoints. Registers natively to Cisco Unified Communications Manager as video adhoc bridge. Endpoints are able to invoke the bridge on demand. For more information, go to: http://www.cisco.com/en/US/products/ps11447/index.html
•Cisco TelePresence ISDN Gateway: integrates IP and ISDN video networks with an ISDN gateway. Provides transparent communication with IP and ISDN video networks and devices, and with the Cisco VCS for call control and firewall traversal. For more information, go to: http://www.cisco.com/en/US/products/ps11448/index.html
•Cisco TelePresence EX90: provides full high-definition 24-inch screen with vivid, life-like 1080p30 video. Includes simple touch-screen control and one-touch sharing of high-definition (HD) content. For more information, go to:
http://www.cisco.com/en/US/prod/collateral/ps7060/ps11303/ps11308/ps11327/data_sheet_c78-627494.html•Cisco TelePresence System MXP Series: integrates multiple-party video calls using a Cisco TelePresence MCU and Cisco VCS. One-step PC plug-in facilitates simple, real-time, face-to-face collaboration from the desktop. For more information, go to: http://www.cisco.com/en/US/products/ps11381/index.html
•Cisco IP Video Phone E20: merges voice, video, and collaboration into a highly scalable solution suitable for enterprise mass deployment. For more information, go to: http://www.cisco.com/en/US/products/ps11329/index.html
Cisco Cius
Cisco Cius 8.6(1) includes the following new features:
•Transparent mobility
•Virtual desktop client for cloud computing
•High-definition video and Cisco TelePresence™ solution interoperability
•Anywhere access to Cisco collaboration applications
•Android Marketplace applications
•New contacts-driven interface that simplifies collaboration
For more information about Cisco Cius, go to: http://www.cisco.com/en/US/products/ps11156/index.html?POSITION=SEM&COUNTRY_SITE=ca&CAMPAIGN=HN&CREATIVE=Cius&REFERRING_SITE=Google&KEYWORD=cisco+cius
Cisco IP Communicator
Cisco IP Communicator 8.6(1) is a Windows PC-based softphone application that lets you use your personal computer to make premium voice and video calls. For information about features and functionality, see Release Notes for Cisco IP Communicator Release 8.6 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/8_5/english/release_notes/CIPC8x_RN.htmlCisco Unified Personal Communicator
Cisco Unified Personal Communicator Release 8.5(1) includes the following new features and changes to functionality:
•High Availability failover support for the chat and availability status features
•Ability to escalate to an ad-hoc Cisco WebEx meetings directly and seamlessly
•Support for 64-bit versions of Microsoft Office applications
•Ability to disable the Instant Messaging feature.
•Ability to disable the Availability Status feature.
•Ability to disable Instant Messaging History logging.
•Support for im:uri protocol handling.
•Enhanced integration with Microsoft Office applications
•Ability to run Cisco Unified Personal Communicator in the background as a desktop agent
•Support for video with desk phone for phone calls with 64-bit versions of Windows
•Provision for DHTML extensibility feature
•Enhanced user interface
•Support for single sign-on (SSO) for Cisco WebEx and Cisco Unified MeetingPlace meetings
•Other user experience enhancements
For information about these features and functionality, see Release Notes for Cisco Unified Personal Communicator Release 8.5 at:
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html
Cisco UC Integration™ for Microsoft Lync
Cisco UC Integration™ for Microsoft Lync 8.5(2) includes the following new features and changes to functionality:
•Support for Enhanced Directory Integration (EDI).
•Support for video with desk phone for calls on 64-bit editions of Windows 7.
•Registry setting allows administrators to enable or disable video calls for individual users.
•Option to display caller information in Internet Explorer when a user answers a call.
•Registry setting to enable administrators to configure Cisco Unified Client Services Framework to use Cisco Unified Communications Manager group information to determine which CTIManager servers to use.
•Option to select whether to call the default number for a contact automatically, or to show a dialog box from which the user can select the number to call.
For information about features and functionality, see Release Notes for Cisco UC Integration for Microsoft Lync Release 8.5 at:
http://www.cisco.com/en/US/products/ps10317/prod_release_notes_list.htmlCisco Adaptive Security Appliance
Cisco Unified Communications System Release 8.6(1) supports Cisco Adaptive Security Appliance Release 8.4(1). This release version did not change from the previous Cisco Unified Communications System release.
For information about features and functionality, see Release Notes for the Cisco ASA 5500 Series, Version 8.4(x) at:
http://www.cisco.com/en/US/products/ps6120/prod_release_notes_list.htmlCisco Unified Operations Manager
Cisco Unified Operations Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Operations Manager 8.6 at:
http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.htmlCisco Unified Service Monitor
Cisco Unified Service Monitor 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Service Monitor 8.6 at:
http://www.cisco.com/en/US/products/ps6536/prod_release_notes_list.htmlCisco Unified Service Statistics Manager
Cisco Unified Service Statistics Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Service Statistics Manager 8.6 at:
http://www.cisco.com/en/US/products/ps7285/prod_release_notes_list.htmlCisco Unified Provisioning Manager
Cisco Unified Provisioning Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Provisioning Manager 8.6 at: http://www.cisco.com/en/US/products/ps7125/prod_release_notes_list.html
Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
Cisco supports virtualization of Unified Communications components running on Unified Computing System C-Series Blade Servers:
For more information about Unified Communications on Unified Computing System (Virtualization), see http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization.
Cisco IOS Release 15.1(4)M1
Cisco IOS Release 15.1(4)M1 includes support for new hardware and software features.
For a detailed description of new and changed features for Cisco IOS Release 15.1(4)M1, see Release Notes for Cisco IOS Release 15.1M&T at:
http://www.cisco.com/en/US/docs/docs/ios/15_1/release/notes/151TRN.pdfCisco 4451-X Integrated Services Router
Cisco 4451-X Integrated Services Router includes the following new features and changes to functionality:
•New voice feature
For information about features and functionality, see Release Notes for Cisco 4451-X Integrated Services Router at:
http://www.cisco.com/en/US/docs/routers/access/4400/release/notes/isr4451rn.htmlSystem Requirements
This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP Phones used in system-wide testing of Cisco Unified Communications System Release 8.6(1). This section contains the following information:
•Latest Software Upgrades and Licenses
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Unified Communications System release.
•Cisco Unified MeetingPlace Express
•Cisco Unity—IBM Lotus Domino
•IBM Lotus Notes for Cisco Unified MeetingPlace Release
•Cisco Security Agent for Cisco Unified MeetingPlace Express
•Cisco Unified Videoconferencing 3511 MCU
•Cisco Unified Videoconferencing 3515 MCU
•Cisco Unified Videoconferencing 3521 BRI Gateway—Cisco Unified Videoconferencing Gateway 3522 (ISDN BRI)
•Cisco Unified Videoconferencing 3526 PRI Gateway—Cisco Unified Videoconferencing Gateway 3527 (ISDN PRI)
•Cisco Catalyst 6506, 6509 (Supervisor Engine 32)
•Cisco Catalyst Express 500
•Cisco Fax Server
•Cisco SIP Proxy Server
•Cisco Personal Assistant—Replaced with Cisco Unity
•Tandberg 990 MXP (H.323 video endpoint)
•Cisco 2691 router
•Cisco 831 router
•Cisco Catalyst 3550 series switches
•Cisco Catalyst 3660 multiservice platform
•Cisco Catalyst Firewall Service Module
•Cisco NAC Appliance (Clean Access)
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.
The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.htmlFor information about specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.htmlThen click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.htmlDeployment Considerations
The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications System Release 8.6(1). Note that not every rebuild is tested as part of Cisco Unified Communications System. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying IP Communications in a customer environment, consider the following:
•At the minimum, customers should deploy the software release recommended in these tables.
•For CSA, customers should use the latest engine and policy release. CSA software is available at:
http://www.cisco.com/cgi-bin/tablebuild.pl/csa
•For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438303•If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
•Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at:
http://tools.cisco.com/Support/BugToolKit/
•In system upgrades, deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.
Software Version Matrix
The following table lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications System Release 8.6(1) system test.
Note You can set up a virtualized environment by running Unified Communications applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized
Table 1 Software Release Versions in Cisco Unified Communications System Release 8.5(1) for IP Telephony
Category Component Release 8.6(1)Call Control
Cisco Unified Communications Manager
8.6(1)
Cisco Unified Communications Manager—Cisco IP Telephony Operating System
Bundled with Unified Communications Manager
Cisco Unified Communications Manager Business Edition 3000
8.6(1)
Cisco Unified Communications Manager Business Edition 5000
8.6(1)
Cisco Unified Communications Manager Business Edition 6000
8.6(1)
Cisco Unified Communications Manager Express
8.6.115.1(4)M1
Cisco Unified Survivable Remote Site Telephony (SRST)
8.6(1)
15.1(4)M1
Cisco Unified Enhanced Survivable Remote Site Telephony
8.6(1)
Cisco Intercompany Media Engine
8.6(1)
Cisco TelePresence Video Communication Server
X6.1
Cisco Telepresence Video Communications Server Expressway
X6.1
Contact Center
Cisco Unified Contact Center Express
8.5(1) SU1
Cisco Unified Contact Center Express Operating System
Bundled with Unified Contact Center Express
Applications
Cisco Unified Presence
8.5(1)
Cisco Unified SIP Proxy
8.5(2)
Cisco Emergency Responder
8.6(1)
Cisco Emergency Responder—Cisco IP Telephony Operating System
Bundled with Cisco Emergency Responder
Cisco Unified Business Attendant Console and Unified Department Attendant Console
8.6(1)
Cisco Unified Enterprise Attendant Console
8.6(1)
Conferencing
Cisco Unified MeetingPlace
8.5(1)1
Microsoft Outlook for Cisco Unified MeetingPlace
8.5(1)
Cisco Unified Media Server for 3545 MCU (video)
5.7.0.0.4
Cisco Unified Media Server for 3545 MCU (audio)
6.1.0.0.16
Cisco Unified Videoconferencing 3522 BRI Gateway
5.0.0.0.22
Cisco Unified Videoconferencing 3527 and 3545 PRI Gateways
5.0.0.0.22
Telepresence
Cisco TelePresence System 500 Series, 1000, 1100, 1300 Series, 3000 Series, 3200 Series
CTS 1.7.3
Cisco TelePresence System EX90 and Cisco TelePresence System EX60
TC 5.02
Cisco TelePresence System Profile Series. 42-inch, 52-inch, 52-inch Dual, 65-inch, and 65-inch Dual
TC 5.02
Cisco TelePresence System Quick Set C20 and Cisco TelePresence System Integrator Package C40, C60, and C90
TC 5.02
Cisco IP Video Phone E20
TE 4.12
Cisco TelePresence System 1700 MXP
F 9.0.2 PAL
Cisco TelePresence Movi
4.1
Cisco TelePresence Server 7010
2.2
Cisco TelePresence MCU MSE Series
4.2
Cisco Telepresence ISDN Gateway 3241
2.1
Voice Mail and Unified Messaging
Cisco Unity
8.0(3)
Cisco Unity-CM TSP
8.4(3)
Cisco Unity—Microsoft Exchange
Microsoft Exchange 2007 SP2
Cisco Unity Connection
8.6(1)
Cisco Unity Express
8.6(1)
Cisco Unified Messaging Gateway
8.6(1)
Cisco Unified Survivable Remote Site Voicemail
8.6(1)
IOS 15.1(4)M1
Cisco Virtual Desktop Integration/Virtualization Experience Clients
9.2(1)
Endpoints and Clients
Cisco Unified IP Phones 7906G, 7911G, 7931, 7941G, 7942G, 7945G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G
Bundled with Unified Communications Manager
Firmware 9.2(1)
Cisco Unified IP Phones 7921G, 7925G
1.4(1)
Cisco Unified IP Phones 7937G
1.4(4)
Cisco Unified IP Phones 7936
3.3(20)
Cisco Unified IP Phones 7985G
4.1(7)
Cisco Unified IP Phones 3905
Firmware 9.2(1)
Cisco Unified IP Phones 3911,3951
8.1(4a)
Cisco Unified IP Phones 6901, 6911
Firmware 9.2(1)
Cisco Unified IP Phones 6921, 6941, 6945, 6961
Firmware 9.2(1)
Cisco Unified IP Phones 8941, 8945, 8961
Firmware 9.2(1)
Cisco Unified IP Phones 9951, 9971
Firmware 9.2(1)
Cisco Virtualization Experience Clients
Firmware 9.2(1)
Cisco Cius
8.6(1)
Cisco IP Communicator
8.6(1)
Cisco Unified Personal Communicator
8.5(1)
Cisco UC Integration™ for Lync
8.5(2)
Cisco Unified Communications for RTX
8.5(1)
Wireless and Mobility
Cisco Aironet 3502 Access Point
AIR-WLC4400-K9-7-0-116-0-ER.aes
Cisco Aironet 1142 Access Point
AIR-WLC4400-K9-7-0-116-0-ER.aes
Cisco 4400 Series Wireless LAN Controllers
AIR-WLC4400-K9-7-0-116-0-ER.aes
Cisco 5500 Series Wireless Controllers
AIR-CT5500-K9-7-0-116-0.aes
Cisco Unified Mobility Advantage
7.1(3)
Cisco Unified Mobile Communicator
7.1(3)
Security
Cisco Adaptive Security Appliance (ASA)
8.4(1)
Cisco Intrusion Prevention System (AIP-SSM, IDSM-2 Module, IPS-4200)
7.0(2)E3
Management Center for Cisco Security Agents
5.2.1
Cisco Security Agent for Cisco Unified Communications Manager
Bundled with Unified Communications Manager
Cisco Security Agent for Cisco Emergency Responder
Bundled with Unified Communications Manager
Cisco Security Agent for Unified Contact Center Express
Bundled with Unified Contact Center Express
Cisco Security Agent for Cisco Unity
6.0(1)
Cisco Security Agent for Cisco Unified MeetingPlace
6.0(1)
Network Management
Cisco Unified Operations Manager
8.6(1)2
Cisco Unified Service Monitor
8.6(1)2
Cisco Unified Service Statistics Manager
8.6(1)2
Cisco Unified Provisioning Manager
8.6(1)2
Communications Infrastructure
Cisco IOS Mainline Release
15.1(4)M1
Unified Computing System B200 M2, C200 M2, and C210 M2 (Unified Communications Virtualization)
VMWare ESXi 4.0
Cisco Integrated Services Router (ISR) 2801, 2811, 2821, 2851, 3825, 3845
15.1(4)M1
Cisco 38xx Gatekeepers
15.1(4)M1
Cisco 3800 (IP-to-IP gateway)
15.1(4)M1
Cisco 3900 (IP-to-IP gateway)
15.1(4)M1
Cisco Integrated Services Router (ISR) 1861
15.1(4)M1
Cisco Integrated Services Router (ISR) 2901, 2911, 2921, 2951, 3925, 3945, 3925E, 3945E
15.1(4)M1
Cisco 4451-X Integrated Services Router
IOS-XE 3.9
Cisco Unified Border Element Enterprise Edition for Cisco ISR Series
15.1(4)M1
Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series
3.2
Cisco Secure RTP and Cisco Secure SRST
15.1(4)M1
Cisco Catalyst 3750 (data center switch)
12.2(53)SE2
Cisco Catalyst 4503 Switch
12.2(53)SE2
Cisco Catalyst 4506 (access switch)
12.2(54)SG
Cisco Catalyst 6506, 6509 (voice access switch, supervisor 2/MSFC2)
12.2(33)SXI4 CatOS8.6(6a)
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Unified Communications Manager
Cisco VG202 and 204 (analog voice gateway)
15.1(4)M1
Cisco VG224 (analog voice gateway)
15.1(4)M1
Cisco VG248 (analog voice gateway)
1.3(2)
Cisco ATA 187 (analog telephony adaptor)
9.2(1)
Third Party
McAfee Antivirus3
Enterprise 8.7.0i
1 Adhoc conferencing feature in Unified MeetingPlace Releases 8.0/8.5 is not supported with Unified Communications Manager Release 8.6(1).
2 Will be available in CYQ3 2011.
3 You can install third-party antivirus agents on Windows-based servers such as Unified Operations Manager and Unified Provisioning Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.
3 Product specific compatibility documents provide complete compatibility information between components.
Firmware Version Matrix
The following table lists the recommended firmware versions of the Cisco Unified IP Phones (SCCP and SIP) used in the Cisco Unified Communications System Release 8.6(1) system test.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Unified Communications System Release 8.6(1) components.
To launch the Product Upgrade Tool, go to:
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
To access the Cisco Agent Desktop Web licensing site, go to:
http://209.46.83.138/sws/WebLicensingInitial/InitialLicensePage.html
To download the latest software for all other components, go to:
http://www.cisco.com/cisco/software/navigator.html
Related Documentation
System Documentation
The components in these release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/iam/unified/ipt861/Install_and_Configure_System_Components.htm
See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.
Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade for IP Telephony Enterprise Cisco Unified Communications System Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.6.1/ipt_system_inst_upg/suimt861.pdfFor additional information about specific hardware recommendations or bills of material for each product, see System Requirements.
Manageability Documentation
For manageability information about certain products, see documentation at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/Managed_Services.html
Product Documentation
The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
Limitations and Restrictions
This section includes the following topics:
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. Access the Bug Toolkit at: http://tools.cisco.com/Support/BugToolKit/
Cisco offers a Product Alert Tool that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: http://tools.cisco.com/Support/PAT
Important Notes
This section includes important notes related to the testing of Cisco Unified Communications System Release 8.6(1) for IP telephony and includes the following issue:
•DTMF signaling type 'no preference' with DTMF relay sip-kpml
DTMF signaling type 'no preference' with DTMF relay sip-kpml
Do not configure a Unified Communications Manager SIP trunk pointing to the SIP gateway as DTMF signaling type 'no preference' when the SIP gateway is DTMF relay sip-kpml.
This combination results in bulk call failures during heavy traffic loads, followed by a gateway crash. T to recover from the crash the gateway router must be reloaded. For more information, see CSCtq56727, SIP GW crash with MALLOCFAIL during heavy call traffic.
Workaround:
Set the DTMF signaling type as `OOB and RFC 2833' in Unified Communications Manager SIP trunk configuration.
OR
Configure dtmf-relay rtp-nte at the SIP gateway dial-peer configuration, instead of sip-kpml. The Unified Communications Manager SIP trunk is configured with `no preference.'
Resolved Caveats
Table 4 lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 8.6(1) for IP telephony.
Note For information about the caveats that were resolved in specific versions of each component, see the appropriate release notes for each component.
To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.
Open Caveats
Table 5 lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications System Release 8.6(1) and previous releases, which were not resolved at the time this document was written.
For additional information about each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release for IP telephony, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt851/Introduction_to_Troubleshooting.htmObtaining Documentation, Obtaining Support, and Security Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.6(1)
Copyright © 2011 Cisco Systems, Inc. All rights reserved.