Chapter 1. System Release Notes for IP Telephony: Cisco Collaboration Systems Release 10.0(1)

Overview

Tested Functionality

Feature Testing

Upgrade Paths

New and Changed Features

Cisco Unified Communications Manager

Cisco Prime Collaboration

Cisco Unified Contact Center Express

Cisco MediaSense

Cisco Emergency Responder

Cisco Unified Attendant Console Advanced Version 10.0.1.10

Cisco Unity Connection

Cisco Unity Express

Cisco Unified IP Phone Support

Cisco Virtualization Experience Clients

Cisco TelePresence

Cisco UC Integration for IBM Sametime

Cisco UC Integration for Microsoft Lync

Cisco Unified Communications for RTX

Cisco Desktop Collaboration Experience DX650

Cisco Jabber for Android

Cisco Jabber for iPad

Cisco Jabber for iPhone

Cisco Jabber for Mac

Cisco Jabber for Windows

Cisco Unified Computing System C-Series Rack Server

Cisco IOS Extended Maintenance Deployment 15.3(3)M1

System Requirements

End-of-Sale Components

Deployment Considerations

Latest Software Upgrades and Licenses

Software Version Matrix

Related Documentation

System Documentation

Managed Services Documentation

Product Documentation

Limitations and Restrictions

Important Notes

Cisco Unified Contact Center Express Compatibility Considerations

Secure SIP Trunk Security Profile Considerations

Open Caveats

Troubleshooting

Documentation and Service Requests

Copyright Page

Chapter 1. System Release Notes for IP Telephony: Cisco Collaboration Systems Release 10.0(1)

Note

From Release 10.0 onward, Cisco Unified Communications System is re-branded to Cisco Collaboration Systems to better reflect the Collaboration products included in the solution.

- Overview

- Tested Functionality

- New and Changed Features

- System Requirements

- Software Version Matrix

- Related Documentation

- Limitations and Restrictions

- Troubleshooting

- Documentation and Service Requests

Overview

As part of its standard methodology Cisco Systems performs system-wide testing of the Cisco Collaboration family of products to supplement the product-level testing performed on each Cisco Collaboration product.

A major deliverable of the Systems Release and Cisco Collaboration Systems testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.

For information about component software releases for Cisco Collaboration Systems Release 10.0(1), see System Requirements. Software compatibility data for all Cisco Collaboration Systems releases, as well as updated compatibility information for this release, is available from the Cisco Collaboration Compatibility Tool at:

Click Here

This document focuses on the IP telephony components of Cisco Collaboration Systems testing. Information about contact center components that were tested for Cisco Collaboration Systems is available at: Click Here .

This document provides release notes for the testing conducted on systems including the following types of components:

- Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unified Survivable Remote Site Telephony (SRST), Cisco TelePesence Video Communication Server, and Cisco Business Edition 6000

- Server applications, such as Cisco Emergency Responder, Cisco Unified Communications Manager IM and Presence Service, and Cisco Unified Attendant Console

- Conferencing components, such as Cisco Unified MeetingPlace, Cisco WebEx Meetings Server, and Cisco Unified Videoconferencing

- Voicemail and unified messaging components, such as Cisco Unity Connection and Cisco Unity Express

- Devices (endpoints) and clients, such as Cisco Unified IP Phones 6900, 7800, 7900, 8900, and 9900 Series, Cisco Unified Communications for RTX, Cisco Desktop Collaboration Experience DX600 Series, and Cisco UC Integration™ for Microsoft Lync

- Network Management devices, such as Cisco Prime Collaboration

- Communications infrastructure devices, such as Cisco Integrated Services Routers, Cisco Unified Border Element, adaptors, and switches

Note

For a more complete description of IP telephony components included in Collaboration Systems Release 10.0(1), see New and Changed Features.

Note

Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.

Tested Functionality

- Feature Testing

- Upgrade Paths

Feature Testing

The system-wide testing of IP telephony functionality for Cisco Collaboration Systems Release 10.0(1) included the following features:

- Administrator Common Identity Single Sign-on

- Single Sign-on and Cross Launch with Prime Collaboration

- Common In-meeting Experience / One Touch Video Conferencing

- Unified Management – Provisioning and Assurance

- Microsoft Lync Interop

- Video on Hold

- ISR 4451-X gateway for PSTN, RSVP, and Media Resources

- IPv6 SIP Line and Trunks

Upgrade Paths

The system-wide testing of IP telephony functionality for Cisco Collaboration Systems Release 10.0(1) included the following upgrade path:

- Single stage upgrade of IP telephony components from Cisco Unified Communications System Release 9.0(1) to Cisco Collaboration Systems Release 10.0(1). For a list of the base Release 9.0(1) versions, see System Release Notes for IP Telephony: Cisco Unified Communications System, Release 9.0(1) at:

Click Here

New and Changed Features

Cisco Collaboration Systems Release 10.0(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Collaboration is centered on the latest Unified Communications Manager release.

The following sections provide brief overviews of new and enhanced features, and links to release note documentation, for Cisco Collaboration Systems Release 10.0(1) major components.

- Cisco Unified Communications Manager

- Cisco Prime Collaboration

- Cisco Unified Contact Center Express

- Cisco MediaSense

- Cisco Emergency Responder

- Cisco Unified Attendant Console Advanced Version 10.0.1.10

- Cisco Unity Connection

- Cisco Unity Express

- Cisco Unified IP Phone Support

- Cisco Virtualization Experience Clients

- Cisco TelePresence

- Cisco UC Integration for IBM Sametime

- Cisco UC Integration for Microsoft Lync

- Cisco Unified Communications for RTX

- Cisco Desktop Collaboration Experience DX650

- Cisco Jabber for Android

- Cisco Jabber for iPad

- Cisco Jabber for iPhone

- Cisco Jabber for Mac

- Cisco Jabber for Windows

- Cisco Unified Computing System C-Series Rack Server

- Cisco IOS Extended Maintenance Deployment 15.3(3)M1

Cisco Unified Communications Manager

Cisco Unified Communications Manager Release 10.0(1) includes new features and changes to functionality in the following areas:

- 2048 bits Certificate Support and has 256 Algorithm Support

- Acknowledgment in AuditLog

- AuditLog Viewer

- Call Dusting

- Call Home Configuration

- Call Secure Status Policy

- Caller-Specific Music On Hold

- Certificate Revocation Check

- Cisco AXL Web Service enabled by default

- Cisco Prime Collaboration Deployment

- Cisco TelePresence Video Conferencing Resources

- Cisco User Data Services

- CMC and FAC For Mobility Originated Calls

- Commercial Cost Avoidance

- Common Cluster Topology

- Common Serviceability

- Common User Management

- Confidential Access Levels

- Configurable RTP and SRTP Port Ranges

- Configurable Set of Nonpreemptable Numbers

- Configure phone presence for Unified Communications Manager outside of cluster

- Computer Telephony Integration Support for Cluster-wide Call Park

- Computer Telephony Integration Video Support

- Dial-via-Office Reverse Voicemail Policy

- Enhanced Location Call Admission Control Support for Cisco Extension Mobility Cross Cluster

- Flexible DSCP Marking and Video Promotion

- Gateway Recording and Media Forking

- Global Dial Plan Replication

- IM and Presence Service Group chat and persistent chat configuration

- IM and Presence Service Group Chat System Administration

- IM and Presence Service IM Addressing for Multiple Domains

- IM and Presence Service Oracle Database Support

- Feature Group Template Support for the User Synced from Directory

- IPMA and Softkey Template Support

- IPv6 Enterprise Parameters

- IPv6-only and Dual Stack SIP Endpoints

- IPv6: Mobility support

- iX Channel MTP Transparency

- Locale Installer Modifications to Package New Locale Prompts with TAPS Plugin

- Mobility Billing

- Multiple Codecs in SDP Answer

- Non-SRTP Call Blocking

- Plug and Play Feature

- Remote Lock/Wipe

- Removal of ASCII Fields

- Routing Enhancements

- SAML Single Sign On (Administrator interface)

- Security-By-Default Enhancements

- Self Care User Options

- Self-Provisioning

- Session Description Protocol Transparency

- Session Persistency

- Session Timer with Update

- Single-Step IP Address and Hostname Change

- Universal Line Template

- User Agent and Server Headers

- Video Codec Support

- Video on Hold

- Video QoS Reservation

- Wireless LAN Profiles

- Wi-Fi Hotspot Profile

For detailed information about changes to Cisco Unified Communications Manager, see New and Changed Information for Cisco Unified Communications Manager, Release 10.0(1), and for information on Release 10.0(1), see Release Notes for Cisco Unified Communications Manager, Release 10.0(1) at:

Click Here

Cisco Prime Collaboration

Cisco Prime Collaboration Release 10.0(1) includes the following new features and changes to functionality:

- Cisco Prime Collaboration Assurance

- Cisco Prime Collaboration Provisioning

For more information about features and functionality, see Release Notes for Cisco Prime Collaboration Release 10.0(1) at:

Click Here

Cisco Unified Contact Center Express

Cisco Unified Contact Center Express 10.0(1) includes the following new features and changes to functionality:

- Cisco Finesse

- Live Data Reports

- Unified CCX Home Agent

- Unified Contact Center Express Configuration API

- E.164 Support - Plus Sign Support to Dial an International Number

- Caller ID Support

- New CLI Commands

- Make REST Call Step in Unified CCX Editor

- SSL HTTPS Connection

- Hostname Change Support

- OVA Template Changes

- Licensing Changes

- Java Telephony Application Programming Interface (JTAPI) Logging

- Enhanced Security API (ESAPI)

- Upgrade Simplification

- Virtual Only Deployments

- Deprecation of Historical Reporting Client

For information about features and functionality, see Release Notes for Cisco Unified Contact Center Express Release 10.0(1) at:

Click Here

Cisco MediaSense

Cisco MediaSense Release 10.0(1) includes the following new features and changes to functionality:

- Video on Hold with Cisco Communications Manager 10.0(1) and later

- Video in Queue with Remote Expert Solution 1.9 and later

- Video Greetings with Cisco Unity Connection 10.0(1) and later

- Search and Play enhanced to perform advanced compound searches

- Cisco Finesse gadget for Searching and Playback of recordings in the Cisco Unified Contact Center Express installations

- New 4 vCPU OVA for mid size installs

For more information about features and functionality, see Release Notes for Cisco MediaSense Release 10.0(1) at:

Click Here

Cisco Emergency Responder

Cisco Emergency Responder Release 10.0(1) includes the following new features and changes to functionality:

- Cisco Unified Communication Manager Release 10.0

- License management through Prime License Manager

- Partial tracking and licensing of endpoints

- E.164 Dial Plan

- SNMPv3 for Location Discovery, including secure SNMP v3 communication to LAN switches and Unified CM

- New voice LAN switches

For more information about features and functionality, see Release Notes for Cisco Emergency Responder Release 10.0(1) at:

Click Here

Cisco Unified Attendant Console Advanced Version 10.0.1.10

Cisco Unified Attendant Console Advanced Version 10.0.1.10 includes the following new features and changes to functionality:

- A single product, replacing the Cisco Unified Attendant Console Business, Enterprise, and Premium Editions available under version 9.x

- Support for Cisco Unified Communications Manager 7.1(5) to 10.0(1)

- Support for Cisco Unified Presence (CUP)Server 7.1(5) to 10.0(1)

- Manually add contacts to Personal Directory Groups

- Share Personal Directory Groups with other attendants

- Out of Hours Routing functionality that can be defined for each queue to supersede Working days and Night Service functionality

For more information about features and functionality, see Release Notes for Cisco Unified Attendant Console Advanced Version 10.0.1.10 at:

Click Here

Cisco Unity Connection

Cisco Unity Connection Release 10.0(1) includes the following new features:

- Security Assertion Markup Language Single Sign-On (SAML SSO) Access

- HTTP(S) Networking

- Tenant Partitioning

- Support for Playing Message Status on Reply and Reply-All

- Support for Playing Recipient List on Reply-All when Number of Recipients are Below Maximum

- API Features

Cisco Unity Connection Release 10.0(1) includes the following changes to functionality:

- Additional Requirements for Unity Connection 10.0(1)

- Hardware Support for Unity Connection 10.0(1)

- Installing a New Unity Connection 10.0(1) Server

- Upgrading an Existing Unity Connection Server to 10.0(1)

Cisco Unity Connection operates with the Prime License Manager. For more information about Prime License Manager, see the Prime License Manager User Guide at:

Click Here

For information about features and functionality for Cisco Unity Connection, see Release Notes for Cisco Unity Connection Release 10.0(1) at:

Click Here

Cisco Unity Express

Cisco Unity Express 8.6(7) includes the following new features and changes to functionality:

- Support for Cisco Unified Communications Manager 9.1

- Cascading Message Notification

For information about features and functionality, see Release Notes for Cisco Unity Express at:

Click Here

Cisco Unified IP Phone Support

- Cisco Unified SIP Phone 3905 features

- IPv6

- IPv6 Ready Logo (SIP)

- Multiple Date Display Formats

- Paging Support on Cisco Unified Communications Manager

- Paging Support on Cisco Unified Communications Manager Express

- SIP MD5 Digest Authentication

For more information, see the Release Notes at Click Here .

- Cisco Unified IP Phone 6900 Series features

- Configurable Maximum Number of Calls and Busy Trigger

- Web Access Disabled by Default

- Call Waiting Ring

- Debug Phone

- HTTPS

- Show Calling ID and Calling Number

- Electronic Hookswitch

- Minimum Ring Volume

- Secure EMCC

- TVS and Security by Default

- E-SRST Service Improvements

- IPv6 Support for SIP

- Peer Firmware Sharing

- PSTN Mode

- Save Volume Change

- Serviceability for SIP Endpoints

- Show Call Duration in Call History

For more information, see the Release Notes at Click Here .

- Cisco IP Phone 7800 Series features

- High-quality, full-featured voice communications

- High-resolution, graphical, pixel-based, white-backlit grayscale displays, and context-sensitive soft keys

- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button

- Full wideband capability throughout the handset, headset, and speakerphone for clear audio

- Choice of models with 2, 4, or 16 programmable line keys

For more information, see the Release Notes at Click Here .

- Cisco Unified IP Phone 7900 Series features

- Hardware Updates

- Firmware Release 9.3(1)SR2 Security Enhancements

For more information, see the Release Notes at Click Here .

- Cisco Unified Wireless IP Phone 792x Series features

- Clear Call History Confirmation

- 7926G J2ME Memory Increase

- 792x USB Driver Support for Microsoft Windows

- Dock Icon Support for Cisco Unified Wireless IP Phone 7925G Desktop Charger

- Timezone Support

- XSI Audio Path Control

- MIDlet Minimize to Background When Power On

For more information, see the Release Notes at Click Here .

- Cisco Unified IP Conference Phone 8831 features
The Cisco Unified IP Conference Phone 8831 is a full-featured single line conference station that provides:

- Voice Communication Over an IP Network

- Access to Network Data, XML Applications, and Web-based Services.

- Online Customizing of Conference Station Features and Services from the User Options Web Pages

- Seamless Firmware Upgrade

For more information about the Cisco Unified IP Conference Phone 8831, see Click Here .

- Cisco Unified IP Phones 8941 and 8945 features

- Audio Only Lock Icon

- Enhanced Message Waiting Indicator

- HTTPS Support

- One Click to Home Screen

- User Experience Enhancements

- VPN Client Support

- XSI Component API Support

- Cisco Unified IP Phones 8961, 9951, and 9971 features

- Actionable Incoming Call Alert

- Call History Display Enhancement for Call Window

- Custom Line filters

- New Hardware Models

- Prompt for Barge

- Audio-Only Lock Icon

- Configurable DF Bit

- CGI CallInfo and LineInfo

- Conference and Transfer Enhancement

- Configurable Font Size

- Hide Softkeys in Full Screen Video Mode

- Hold or Resume Toggle from Hard Key

- One Button to Access Call History

- Unique cBarge Call Instance ID

- Cisco IP Manager Assistant Support

- Separate Audio and Video Mute

- Softkey Template

- URI Dialing Enhancement

- Assured Services for SIP

- Call IDDisplay Consistency for cBarge across Shared Line

- CGI ModelInfo

- Confidential Access Level

- Configurable RTP/SRTP Port Range

- Configurable TLS Resumption Timer

- CTL and ITL Status Display and Report

- E-SRST Service Improvements

- FIPS 140-2 Level 1 Compliance

- Gateway Recording For SIP

- Hide Wi-Fi UI Setting

- IPv6

- Line State Display Enhancement

- RTCP Always On

- Separate Video and Audio Port Range configuration

- Serviceability for SIP Endpoints

- Unified Font Size Enhancement

For more information, see the Release Notes at the Click Here

For a detailed description of SIP Firmware Release 9.4(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) at:

Click Here

Cisco Virtualization Experience Clients

Cisco Virtualization Experience Client 6215 includes the following new features and changes to functionality:

- Firefox Browser 21.0

- Citrix ICA Client 12.1.6 support

- VMware View Client 2.1 support

- In non-Cisco VXME implementations, the thin client is no longer restricted to thinuser access only. You can now log into the device using administrator credentials. However, with Cisco VXME installed, the device remains restricted to thinuser access only.

- Cisco AnyConnect Secure Mobility Client 3.1

For more information about features and functionality, see Release Notes for Cisco Virtualization Experience Client 6215 Firmware Release 9.3 at:

Click Here

Cisco TelePresence

Cisco TelePresence includes the following features and components:

- Cisco TelePresence Video Communication Server (VCS): integrates telepresence, high-definition (HD), and standard-definition (SD) video conferencing users into the same video meeting. Provides call control that registers Cisco TelePresence video endpoints in SIP or H323 mode. For more information, go to: Click Here

- Cisco TelePresence Server 7010: integrates as an SIP or H323 scheduled conference bridge with Cisco VCS. In addition to inbound calls, the server can place outbound calls to endpoints to add to the conference. For more information, go to: Click Here

- Cisco TelePresence MCU MSE Series: delivers chassis-based, multimedia conferencing bridges that support SIP and H.323 endpoints. Registers natively to Cisco Unified Communications Manager as video adhoc bridge. Endpoints are able to invoke the bridge on demand. For more information, go to: Click Here

- Cisco TelePresence ISDN Gateway: integrates IP and ISDN video networks with an ISDN gateway. Provides transparent communication with IP and ISDN video networks and devices, and with the Cisco VCS for call control and firewall traversal. For more information, go to: Click Here

- Cisco TelePresence EX Series: provides full high-definition screen with vivid, life-like video. Includes simple touch-screen control and one-touch sharing of high-definition (HD) content. For more information, go to: Click Here

- Cisco TelePresence System MXP Series: integrates multiple-party video calls using a Cisco TelePresence MCU and Cisco VCS. One-step PC plug-in facilitates simple, real-time, face-to-face collaboration from the desktop. For more information, go to: Click Here

Cisco UC Integration for IBM Sametime

Cisco UC Integration for IBM Sametime 9.5 includes the following new features and changes to functionality:

- Native phone mode control for audio and video

- Phone presence and control using XMPP

- Click-to-call capability from IBM Sametime client

- Integrated visual voicemail and conversation history

- Enhanced collaboration

For information about features and functionality, see Release Notes for Cisco UC Integration for IBM Sametime Release 9.5 at:

Click Here

Cisco UC Integration for Microsoft Lync

Cisco UC Integration™ for Microsoft Lync 9.2.5 includes the following new features and changes to functionality:

- Certificate validation

- Custom log directory subfolders

- Windows 8 (Desktop) support

For information about features and functionality, see Release Notes for Cisco UC Integration for Microsoft Lync at:

Click Here

Cisco Unified Communications for RTX

Cisco Unified Communications for RTX 8.6(4) includes new features and changes to functionality

For information about the new features and functionality, see Release Notes for Cisco Unified Communications for RTX at:

Click Here

Cisco Desktop Collaboration Experience DX650

With the Cisco Desktop Collaboration Experience DX600 Series, midsize and enterprise companies can introduce new ways of communicating and collaborating throughout their organizations. The DX600 Series can help simplify workflows and boost the efficiency and productivity of employees.

The Cisco Desktop Collaboration Experience DX650 brings:

- Always-on, highly secure, comprehensive communications delivered by Cisco Unified Communications Manager and Business Edition 6000, or Hosted Collaboration Solution

- Integrated collaboration real-time web conferencing, video, and viewing of shared documents with Cisco WebEx

- Cloud access for Cisco and third-party cloud applications and services, such as Cisco Finesse through an Android web browser

- Complies with Android OS compatibility test suite to access third-party applications and develop applications

- Centralize management in the same way as Cisco Unified IP Phones

For information about features and functionality, see Release notes for Cisco Desktop Collaboration Experience DX650 release 10.1(1)SR at:

Click Here

Cisco Jabber for Android

Cisco Jabber for Android Release 9.1(4) includes new features and changes to functionality:

For more information about features and functionality, see Release Notes for Cisco Jabber for Android at:

Click Here

Cisco Jabber for iPad

Cisco Jabber for iPad Release 9.6 includes the following new features and changes to functionality:

- The application will now be known as Cisco Jabber Video for iPad starting with this release.

- This release introduces interoperability for the default mobile SIP profile.

For more information about features and functionality, see Release Notes for Cisco Jabber Video for iPad Release 9.6 at:

Click Here

Cisco Jabber for iPhone

Cisco Jabber for iPhone Release 9.6 includes the following new features and changes to functionality:

- Audio and video calling

- Instant messaging

- Availability status

- Meeting escalations

- Voice messaging

- Simplified configuration

- Directory Configuration

- Voicemail Configuration

- Phone Services Configuration

For more information about features and functionality, see Release Notes for Cisco Jabber for iPhone Release 9.6 at:

Click Here

Cisco Jabber for Mac

Cisco Jabber for Mac Release 9.2.1 includes the following new features and changes to functionality:

- Video

- Place and receive Video calls to various video endpoints including EX60 and EX90 phones, and TP bridges

- Full screen video

- Moveable picture-in-picture

- Support for multiple cameras and camera selection

- Hold and resume video calls

- Stop and start your video during a call

- Handle multiple video calls

- Medianet Metadata

For more information about features and functionality, see Release Notes for Cisco Jabber for Mac Release 9.2 at:

Click Here

Cisco Jabber for Windows

Cisco Jabber for Windows Release 9.6 includes the following new features and changes to functionality:

- Alert on available

- Group chat user experience

For more information about features and functionality, see Release Notes for Cisco Jabber for Windows Release 9.6 at:

Click Here

Cisco Unified Computing System C-Series Rack Server

Cisco supports virtualization of Unified Communications components running on Unified Computing System C-Series Rack Servers.

For information about features and functionality, see Cisco UCS C-Series Rack Servers Release Notes , see Click Here .

Cisco IOS Extended Maintenance Deployment 15.3(3)M1

Cisco IOS Extended Maintenance Deployment 15.3(3)M1 includes support for new hardware and software features.

For a detailed description of new and changed features for Cisco IOS Extended Maintenance Deployment 15.3(3)M1, see Release Notes for Cisco IOS Release 15.3M&T at:

Click Here

System Requirements

This section provides information about system requirements for Cisco Collaboration Systems Release 10.0(1).

- End-of-Sale Components

- Deployment Considerations

- Latest Software Upgrades and Licenses

End-of-Sale Components

The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Collaboration Systems release.

- Cisco IP Video Phone E20 - Click Here

- Cisco Business Edition 3000 - Click Here

- Cisco Mobile for Nokia - Click Here

The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.

The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.

For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:

Click Here Click Here

For information about specific products, choose a product from the following URL:

Click Here

Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.

For an overview of the Products and Services EOL policy, see the information at the following URL:

Click Here

Deployment Considerations

This section lists deployment considerations for Cisco Collaboration Systems Release 10.0(1). Note that not every rebuild is tested as part of the Cisco Collaboration Systems testing. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.

When deploying Cisco Collaboration Systems in a customer environment, remember the following:

- At the minimum, customers should deploy the software release recommended in:

Software version matrix

Firmware version matrix

- For CSA, customers should use the latest engine and policy release. CSA software is available at:

Click Here

- For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:

Click Here

- If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.

- Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at:

Click Here

- Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.

Latest Software Upgrades and Licenses

The following are links to the latest software upgrades and licenses for Cisco Collaboration Systems Release 10.0(1) components.

To launch the Product Upgrade Tool, go to:

Click Here

To access the Cisco Agent Desktop Web licensing site, go to:

Click Here

To download the latest software for all other components, go to:

Click Here

Software Version Matrix

The following table lists the software release versions of both Cisco and third-party components used in the Cisco Collaboration Systems Release 10.0(1) system test.

Note

You can set up a virtualized environment by running Collaboration applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:

Click Here

Note

For current Cisco Collaboration Systems Release 10.0(1) compatible component versions, refer to the Cisco Collaboration Compatibility Tool: Click Here

Note

Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.

Software Release Versions in Cisco Collaboration Systems Release 10.0(1) for IP Telephony

Category

Component

Release 10.0(1)

Call Control

Cisco Unified Communications Manager

10.0(1)

Cisco Unified Communications Manager Express

10.0(1)/IOS 15.3(3)M1 or 15.2(4)M5 [1]

15.1(4)M7[2]

Cisco Unified Survivable Remote Site Telephony (SRST)

10.0(1)/ IOS 15.3(3)M1[3] or 15.2(4)M5

15.1(4)M7 [4]

Cisco TelePesence Video Communication Server

X8.1

Cisco TelePesence Video Communications Server Expressway

X8.1

Cisco Business Edition 6000

10.0(1)

Contact Center

Cisco Unified Contact Center Express

10.0(1)

Cisco Unified Contact Center Express Operating System

Bundled with Unified Contact Center Express

Cisco MediaSense

10.0(1)

Server Applications

Cisco Unified Communications Manager IM and Presence Service

10.0(1)

Cisco Emergency Responder

10.0(1)

Cisco Unified Attendant Console Standard

10.0(1)

Cisco Unified Attendant Console Advanced

10.0(1)

Conferencing

Cisco Unified Media Server for 3545 MCU (video)

5.7.0.0.4

Cisco Unified Videoconferencing 3522 BRI Gateway

5.0.0.0.22

Cisco Unified Videoconferencing 3527 and 3545 PRI Gateways

5.0.0.0.22

Cisco TelePresence Management Suite (TMS)

14.3.2

Cisco TelePresence Management Suite Provisioning Extension

1.1

Cisco TelePresence Management Suite Extension for Microsoft Exchange

3.1.2

Cisco TelePresence Server 7010

3.1MR1

Cisco TelePresence MCU MSE Series

4.4 (3.57)

Cisco TelePresence ISDN GW 3241

2.1

Cisco MXE 5600 (Media Experience Engine)

1.3

Cisco TelePresence Multipoint Switch

1.9.2

Cisco TelePresence Conductor

XC2.2.1

Cisco WebEx Meetings Server

1.1.1.9A

Cisco WebEx Meetings for Android

3.5

Cisco WebEx Meetings for iPad and iPhone

5.0

Cisco WebEx Meetings

1.3

Voicemail and Unified Messaging

Cisco Unity Connection

10.0(1)

Cisco Unity Express

8.6(7)

Cisco Unity Connection – Survivable Remote Site Voicemail

10.0(1)

Devices (Endpoints)

Cisco IP Phones 7821, 7841, 7861

Firmware 10.1(1)

Cisco Unified SIP Phone 3905

Firmware 9.4(1)

Cisco Unified SIP Phones 3911,3951

8.1(4a)

Cisco Unified IP Phones 6901, 6911

Firmware 9.3(1)

Cisco Unified IP Phones 6921, 6941, 6945, 6951, 6961

Firmware 9.4(1)

Cisco Unified IP Phones 7906G, 7911G, 7931G, 7941G, 7942G, 7945G, 7961G, 7962G, 7965G, 7970G, 7971G-GE, 7975G

Bundled with Unified Communications Manager

Firmware 9.3(1)SR3.1

Cisco Unified IP Phones 7921G, 7925G

1.4(5.3)

Cisco Unified Wireless IP Phone 7926G

1.4(5.3)

Cisco Unified IP Phone 7937G

1.4(4)

Cisco Unified IP Phone 7936

3.3(21)

Cisco Unified IP Phone 7985G

4.1(7)

Cisco Unified IP Phone 8941

Firmware 9.3(4)

Cisco Unified IP Phones 8961, 9951, 9971

Firmware 9.3(4)

Cisco TelePresence System 1000, 1100, 1300 Series, 3000 Series, 3200 Series

CTS 1.10

Cisco TelePresence System EX90 and Cisco TelePresence System EX60

TC 7.0.1

Cisco TelePresence System Profile Series

TC 7.0.1

Cisco TelePresence System Quick Set Series and Cisco TelePresence System Integrator C Series

TC 7.0.1

Cisco TelePresence MX200

TC 7.0.1

Cisco Unified IP Phone 8945

Firmware 9.3(4)

Cisco TelePresence System 1700 MXP

F 9.3.1

Cisco TelePresencce System 500-32, Cisco TelePresence System 1300-47

TX 6.1

Cisco TelePresencce System 500-37

CTS 1.10

Cisco Virtualization Experience Clients 6000 Series

Firmware 9.3

Cisco Virtualization Experience Clients

Firmware 9.2(1)

Cisco UC Integration for IBM Sametime

9.5

Cisco UC Integration for Microsoft Lync

9.2(5)

Cisco Unified Communications for RTX

8.6(4)

Cisco Unified Video Advantage

2.3(1)

Cisco Unified Communications Widgets

8.5 VVM

8.0 C2C

7.1(3)SR2 PD

Cisco IP Video Phone E20

TE 6.0.014 [5]

Cisco Desktop Collaboration Experience DX650

Firmware 10.1(1)

Cisco Unified IP Conference Phone 8831

9.3(3)

Cisco TelePresence System SX20 Quick Set

TC 7.0.1

Cisco TelePresence System Quick Set Series and Cisco TelePresence System Integrator C Series

TC 7.0.1

Wireless and Mobility

Cisco Aironet 3502 Access Point

AIR-WLC4400-K9-7-0-116-0-ER.aes

Cisco Aironet 1142 Access Point

AIR-WLC4400-K9-7-0-116-0-ER.aes

Cisco 4400 Series Wireless LAN Controllers

AIR-WLC4400-K9-7-0-230-0.aes

Cisco 5508 Wireless LAN Controller

AIR-CT5500-K9-7-2-103-0.aes

Client Applications

Cisco Jabber for Android

9.1(4)

Cisco Jabber for Mac

9.2(1)

Cisco Jabber for iPad

9.6

Cisco Jabber for iPhone

9.6

Cisco Jabber for Windows

9.6

Security

Cisco Intrusion Prevention System (AIP-SSM, IDSM-2 Module, IPS-4200)

7.1(4)E4

Management Center for Cisco Security Agents

5.2.1

Network Management

Cisco Prime Collaboration Provisioning

10.0(1)

Cisco Prime Collaboration Assurance

10.0(1)

Cisco Prime Collaboration Deployment

10.0(1)

Licensing

Cisco Prime License Manager

[6]

10.0(1)

Communications Infrastructure

Cisco IOS Extended Maintenance Deployment

15.1(4)M7 or 15.3(3)M1

Unified Computing System B200 M2, C200 M2, and C210 M2 (Unified Communications Virtualization)

VMWare 5.1 U1

Cisco UCS B-Series Blade Servers

2.0(3c)

Cisco UCS C-Series Rack-Mount Servers

1.4(3k)2

Cisco 2801, 2821, 2851, 3825, 3845 Integrated Services Router

15.1(4)M7

Cisco 38xx Gatekeepers

15.1(4)M7

Cisco Integrated Services Router 1861

15.1(4)M7

Cisco Integrated Services Router 2901, 2911, 2921, 2951, 3925, 3945, 3925E, 3945E

15.3(3)M1 or 15.2(4)M5

Cisco 4451-X Integrated Services Router

IOS-XE 3.10

Cisco Unified Border Element Enterprise Edition for Cisco ISR Series

3.11.0S

Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series

IOS-XE 3.10 or 15.3(3)S1

Cisco Catalyst 3750 (data center switch)

15.0.2SE2 or 12.2(53)SE2

Cisco Catalyst 4503 Switch

12.2(53)SE2

Cisco Catalyst 4506 (access switch)

12.2(54)SG

Cisco Catalyst 6506, 6509 (voice access switch, supervisor 2/MSFC2)

15.1(2)SY

Cisco Catalyst 6506, 6509 (core switch, supervisor 720)

15.1(2)SY

Cisco VG202 and 204 (analog voice gateway)

15.0(1)M (for SIP /MGCP / H.323) or 15.1(4)M (for secure SCCP)

Cisco VG224 (analog voice gateway)

15.1(4)M7

Cisco VG248 (analog voice gateway)

1.3(2)

Cisco VG350 (analog voice gateway)

15.3(3)M1 or 15.2(4)M5

Cisco ATA 187 (analog telephony adaptor)

9.3(1)

Cisco VG202XM and VG204XM

15.3(2)T

Cisco SRE 910 Service Module

15.3(3)M1

Cisco Catalyst 6608, 6624 (voice gateway)

Bundled with Cisco Unified Communications Manager

Third Party

NA

Enterprise 8.7.0i

[1] For ISR-G2 devices

[2] For ISR-G1 devices

[3] For ISR-G2 devices

[4] For ISR-G1 devices

[5] Component does not support CTI OS based silent monitoring.

[6] In Collaboration Systems Release 10.0(1), Cisco Prime License Manager replaced Cisco Enterprise License Manager.

Note

Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.

Note

Product specific compatibility documents provide complete compatibility information between components.

Related Documentation

- System Documentation

- Managed Services Documentation

- Product Documentation

System Documentation

For high-level information about the Cisco Collaboration Systems, see Cisco Collaboration Systems Documentation at: Click Here

See this content for additional information about the components tested and links to relevant product documentation for installation and configuration procedures.

The Cisco Collaboration Systems Description provides an overview of Cisco Collaboration Systems. It describes the Cisco Collaboration system-level approach, lists key features of the Cisco Collaboration components, and illustrates the various Cisco Collaboration deployment models.

For additional information about specific hardware recommendations or bills of material for each product, see System Requirements.

Managed Services Documentation

For information about managed services of certain products, refer to the product documentation of the product.

Product Documentation

The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.

Related Documentation URLs

Category

Component

Documentation URL

Call Control

Cisco Unified Communications Manager

Click Here

Cisco Unified Communications Manager Express

Click Here

Cisco Unified Survivable Remote Site Telephony (SRST)

Click Here

Cisco TelePresence Video Communication Server (VCS)

Click Here

Cisco Business Edition 6000

Click Here

Cisco TelePresence Video Communication Server (VCS)

Click Here

Contact Center

Cisco Unified Contact Center Express

Click Here

Cisco MediaSense

Click Here

Server Applications

Cisco Unified Communications Manager IM and Presence Service

Click Here

Cisco Emergency Responder

Click Here

Cisco Unified Attendant Consoles

Click Here

Conferencing

Cisco WebEx

Click Here

Cisco TelePresence Endpoints

Click Here

Cisco TelePresence Infrastructure

Click Here

Cisco TelePresence MCU MSE Series

Click Here

Cisco TelePresence Server

Click Here

Cisco TelePresence ISDN Gateway

Click Here

Cisco TelePresence Multipoint Switch

Click Here

Cisco TelePresence Conductor

Click Here

Cisco WebEx Meetings Server

Click Here

Cisco WebEx Meetings

Click Here

Voicemail and Unified Messaging

Cisco Unity Connection

Click Here

Cisco Unity Express

Click Here

Devices (Endpoints)

Cisco Unified SIP Phone 3900 Series

Click Here

Cisco Unified IP Phone 6900 Series

Click Here

Cisco IP Phone 7800 Series

Click Here

Cisco Unified IP Phone 7900 Series

Click Here

Cisco Unified IP Phone 8900 Series

Click Here

Cisco TelePresence System 500

Click Here

Cisco TelePresence System 1000

Click Here

Cisco TelePresence System EX Series

Click Here

Cisco TelePresence System Profile Series

Click Here

Cisco TelePresence MX Series

Click Here

Cisco TelePresence System MXP Series

Click Here

Cisco Virtualization Experience Client

Click Here

Cisco UC Integration™ for Microsoft Lync

Click Here

Cisco Unified Communications for RTX

Click Here

Cisco Desktop Collaboration Experience DX600 Series

Click Here

Cisco Unified Video Advantage

Click Here

Wireless and Mobility

Cisco Jabber

Click Here

Cisco Aironet Access Points

Click Here

Cisco 4400 Series Wireless LAN Controllers

Click Here

Security

Cisco IOS Intrusion Prevention System (IPS)

Click Here

Management Center for Cisco Security Agents

Click Here

Cisco Security Agent

Click Here

Network Management

Cisco Prime Collaboration

Click Here

Licensing

Cisco Prime License Manager

Click Here

Communications Infrastructure

Cisco IOS Software Release 15.1

Click Here

Cisco 1800 Series Integrated Services Routers

Click Here

Cisco 2800 Series Integrated Services Routers

Click Here

Cisco 2900 Series Integrated Services Routers

Click Here

Cisco 4400 Series Integrated Services Routers

Click Here

Cisco Unified Border Element

Click Here

Cisco Catalyst 3750 Series Data Center Switches

Click Here

Cisco Catalyst 4500 Series Access Switches

Click Here

Cisco Catalyst 6500 Series Access Switches

Click Here

Cisco Catalyst 6600 Series Voice Gateways

Click Here

Cisco VG Series Gateways

Click Here

Cisco ATA 180 Series Analog Telephone Adaptors

Click Here

Cisco Unified Computing System

Click Here

Cisco UCS B-Series Blade Servers

Click Here

Cisco UCS C-Series Rack Servers

Click Here

Limitations and Restrictions

If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Search to find caveats of any severity for any release. Access the Bug Search at: Click Here .

Cisco offers a Cisco Notification Service that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: Click Here .

Note

Not all caveats documented in this section are applicable to the IP Telephony environment or deployment scenarios. They have been included for information purposes only.

- Important Notes

- Open Caveats

Important Notes

This section includes important notes related to the testing of Cisco Collaboration Systems Release 10.0(1) for IP telephony and includes the following issues:

- Cisco Unified Contact Center Express Compatibility Considerations

- Secure SIP Trunk Security Profile Considerations

Cisco Unified Contact Center Express Compatibility Considerations

Unified CCX versions prior to 8.5(1) are not supported with Unified Communications Manager 9.0 or higher. You must upgrade Unified CCX to 8.5(1)SU3 or 9.0(1) before upgrading Unified Communications Manager to 9.0(1) or higher. For more information, see CSCts67056.

Secure SIP Trunk Security Profile Considerations

For a Cisco Extension Mobility Cross Cluster (EMCC) solution, a Secure SIP Trunk profile cannot be configured on the special EMCC SIP Trunk. This means that Transport Layer Security (TLS) will not be used to encrypt signaling for any calls that are initiated by the Home cluster to a Visiting cluster Local Route Group or PSTN gateway. For more information, see CSCtw76154.

Open Caveats

The table below lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Collaboration Systems Release 10.0(1) and previous releases, which were not resolved at the time this document was written.

For additional information about each defect, click on the linked caveat number in the Identifier column in the following table to access the Bug Toolkit.

Open Caveats

Identifier

Headline

Severity 2-3 Caveats

CSCto56517

XCP Text Conference Manager Core Dump

CSCua51358

TMS incorrectly reporting CTS Endpoint status as not registered to CUCM

CSCuc97651

H264 FU-A packet drops in ASA 5510

CSCud12683

Jabber windows Video freezes when Call hold on 9971 via trunked CME

CSCud78026

Spurious RTMT unregistered phones alerts (Jira Case# SVC - 693)

CSCud79527

SIP call transfer is disabled on TS

CSCuf34880

Held resources are getting released until after ~30 seconds in conductor

CSCug34728

Phone inventory report cannot be scheduled for a particular domain.

CSCuh03828

In pkt-drop n/w EX60 drops Tx-resln to QCIF and finally stops TX video

CSCuh65366

Device attempts to upgrade to the build it's already on

CSCuh66163

TE 4.1.3 does not seem to change the session interval on 422 Server resp

CSCuh86905

SX20(h323) registered to VCS touch does not change to "conference"

CSCuh87688

5HS: TC endpoint not re-registering after call preservation mode

CSCuh99142

Endpoint in conference gets unregistered while in Call preservation mode

CSCui25299

5HS: TCSW does not attempt re-provision when clustered VCS-e goes down

CSCui43257

Home EX endpoint loses provision to VCS-E

CSCui45304

OBTP INVITE received on C20 end point after transfer

CSCui46280

Flash of Black Screen on WET call

CSCui49609

A noisy tone  when start a voicemail and press hold/resume

CSCui54073

Need to replace ASA external-facing cert for AnyConnect VPN Phones

CSCui66774

5HS: Start BFCP session to CTS500-32/37/ CTS3000 - video freezes

CSCui67911

Video call to x60 drops after 10 to 16 minutes error Code 41

CSCuj11854

The call would not be disconnected after hanging up the handset

CSCuj15616

EX90 calls are audio-only

CSCuj26462

CPCM should have domain in /etc/hosts for SSO sp.xml to use FQDN

CSCuj29572

Screen flicker while on call

CSCuj34350

Multiple scroll bars when using Firefox

CSCuj36207

Alpha IPv6 devices fail to register

CSCuj50309

Intermittent HTTP 500 error - SSO

CSCuj58771

EX60 is unregistered; SIP "inactive"

CSCuj58775

Alpha TC devices unregistered with blank URI fields

CSCuj59793

Assurance Device Work Center shows CiscoTX9000 as Communications Manager

CSCuj65125

"Cannot open Packages database ..." error on console post L2 upgrade

CSCuj75530

Call to system() is hanging

CSCuj79970

CP-78xx Calls disconnect after one minute

CSCuj86475

Taking a Screenshot crashes System UI

CSCuj88498

5HS: Conferencing initiated by TC client external to the enterprise does

CSCuj91960

After a phone call the phone has no voice for apps and touch tone

CSCuj97539

Bug 3115 - VPN does not return after system freeze

CSCul11922

Phone became unresponsive after erasing TFTP server

CSCul13200

XCP Router restart notification after upgrade to 10.0

CSCul17007

9971 video starts to tear across the screen irregularly

CSCul17090

Call drop during call manager reboot

CSCul20716

High CPU and CodeYelllow when Device registration exceed Max limit

CSCul20883

9971 VPN phones fail VPN phone authentication

CSCul20914

9971 IP phones fail Phone VPN authentication

CSCul25805

SOAP log collection service went down for few  seconds

CSCul26065

Phone contrast is not working as expected

CSCul26124

Time wrong on 7841 phone

CSCul26261

Cannot add ESXi host to PCD when running Hypervisor Edition

CSCul26805

Phone not handle remote-party-id with domain name correctly

CSCul31894

RT froze when using VPN over wireless and testing UC video greetings

CSCul33066

Client Crashes consitently over VPN on a TS bridge with presentation

CSCul33519

Paired BT headset (PLT_Legend) causes interaction problem with FUJ

CSCul38509

CUCM Backup failing due to interop issues with windows2008 and SMB

CSCul39029

V6 endpoints hold-resume call over V6-SIP-DO fail, if MOH not avail

CSCul39748

RT rebooted during webex meeting call

CSCul40058

5HS: VCS control segmentation fault in x8.1 RC2

CSCul41277

Not able to download log via CLI

CSCul43710

ILS to stop updating remoteuripattern table if replication is restarted

CSCul43854

Fuji: Add logs to Contacts & BluetoothPhoneClient to debug BZ-3380

CSCul44464

DRS Backups fail Intermittently with JSCH Exception

CSCul50567

Upgrade failed for CUCM

CSCul54332

9971 with extension mobility - cannot log out

CSCul59308

Quick User Phone Add Fails

CSCul63736

DRFFailure alarms seen even though backup reported success on history

CSCul65731

Old root certificate is being synced, overwriting the current root cert

CSCul67110

APK's setup as services was not download from CUCM

CSCul67970

VCS ET_NET core dumps x8.1 RC3

CSCul78941

Speed dials with pause don't work

Troubleshooting

For important troubleshooting information, tips, and recommendations related to Cisco Collaboration Systems Release for IP telephony, see the troubleshooting information at:

Click Here

Documentation and Service Requests

For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

Click Here

Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: Click Here . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)