Contents |
ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.
Note: C240 M5 servers require minimum ESXI 6.5 U2. For application fresh installs on ESXi 6.5 (VMFS5 only) and/or vCenter 6.5, use the minimum OVA file version. |
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Component
and Capacity Point |
VM Configuration Requirements
|
Supported Hardware (Latest) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
UCS Tested Reference Configurations | UCS or 3rd-party Specs-based on Intel Xeon | ||||||||||
VCPU | vRAM | vDisk | vNIC | BE6000S XS TRC |
BE6000M S TRCs | BE6000H S+TRCs |
BE7000M M TRCs | BE7000H L TRCs | Full UC Perf. CPUs | Restricted UC Perf. CPUs | |
CCDM Database Server |
8 | 32 GB |
1 x 80 GB 1 x 200 GB 1 x 25 GB |
1 | No | No | No |
No |
Yes | Yes (see details) |
No |
CCDM App/Web Server |
8 | 32 GB |
1 x 80 GB 1 x 100 GB |
1 | No | No | No |
No |
Yes | Yes (see details) |
No |
ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.
Note: C240 M5 servers require minimum ESXI 6.5 U2. For application fresh installs on ESXi 6.5 (VMFS5 only) and/or vCenter 6.5, use the minimum OVA file version. |
|||||||||||||||||||||||
Component
and Capacity Point |
VM Configuration Requirements
|
Supported Hardware (Latest) | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
UCS Tested Reference Configurations | UCS or 3rd-party Specs-based on Intel Xeon | ||||||||||||||||||||||
VCPU | vRAM | vDisk | vNIC | BE6000S XS TRC |
BE6000M S TRCs | BE6000H S+TRCs |
BE7000M M TRCs | BE7000H L TRCs | Full UC Perf. CPUs | Restricted UC Perf. CPUs | |||||||||||||
CCDM Database Server |
8 | 32 GB |
1 x 80 GB 1 x 200 GB 1 x 25 GB |
1 | No | No | No |
No |
Yes | Yes (see details) |
No | ||||||||||||
CCDM App/Web Server |
8 | 32 GB |
1 x 80 GB 1 x 100 GB |
1 | No | No | No |
No |
Yes | Yes (see details) |
No |
|
|||||||||||||||||||||||
Component
and Capacity Point |
VM Configuration Requirements
|
Supported Hardware (Latest) | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
UCS Tested Reference Configurations | UCS or 3rd-party Specs-based on Intel Xeon | ||||||||||||||||||||||
VCPU | vRAM | vDisk | vNIC | BE6000S XS TRC |
BE6000M S TRCs | BE6000H S+TRCs |
BE7000M M TRCs | BE7000H L TRCs | Full UC Perf. CPUs | Restricted UC Perf. CPUs | |||||||||||||
CCDM Database Server |
8 | 32 GB |
1 x 80 GB 1 x 200 GB 1 x 25 GB |
1 | No | No | No |
No |
All except HX240c M4SX TRC#1 | Yes (see details) |
No | ||||||||||||
CCDM App/Web Server |
8 | 32 GB |
1 x 80 GB 1 x 100 GB |
1 | No | No | No |
No |
All except HX240c M4SX TRC#1 | Yes (see details) |
No |
|
|||||||||||
Component
and Capacity Point |
VM Configuration Requirements
|
Supported Hardware (Latest) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
UCS Tested Reference Configurations | UCS or 3rd-party Specs-based on Intel Xeon | ||||||||||
VCPU | vRAM | vDisk | vNIC | BE6000S XS TRC |
BE6000M S TRCs | BE6000H S+TRCs |
BE7000M M TRCs | BE7000H L TRCs | Full UC Perf. CPUs | Restricted UC Perf. CPUs | |
CCDM Database Server |
8 | 32 GB |
1 x 80 GB 1 x 200 GB 1 x 25 GB |
1 | No | No | No |
No |
All except HX240c M4SX TRC#1 | Yes (see details) |
No |
CCDM App/Web Server |
8 | 32 GB |
1 x 80 GB 1 x 100 GB |
1 | No | No | No |
No |
All except HX240c M4SX TRC#1 | Yes (see details) |
No |
Use this configuration for deployments with a maximum of 50,000 active agents and 300,000 configured agents across multiple customer instances.
Use this configuration for deployments with a maximum of 50,000 active agents and 300,000 configured agents across multiple customer instances.
Cisco announces end of sale and end of life for:
When the hardware support is specified as "Yes (See details)", the following exceptions exist, as applicable to the TRC or Specs-based policy referenced:
Cisco HCS for CC supports Cisco UCS servers only under the
specs-based support policy. 3rd party servers are not supported.
CCDM
Component |
IOPS |
Disk
Read KBytes / sec. |
Disk
Write KBytes / sec. |
Operating
Conditions |
||||||
Peak |
Avg. |
95th
Pct. |
Peak |
Avg. |
95th
Pct. |
Peak |
Avg. |
95th
Pct. |
||
CCDM (DB) |
502 |
158 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
8000 agents, 175 concurrent users per web server |
CCDM (Web) |
1723 |
802 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
8000 agents, 175 concurrent users per web server |