First Published: October 18, 2024

What's New in Cisco Business Mobile App Version 1.9.0

Cisco Business Mobile app version 1.9.0 introduces the following new features and changes:

  • Tech Support Dump - Generate detailed tech support dumps in both local mode and Cisco Business Dashboard Mode to facilitate easier troubleshooting and faster resolution of issues.

  • Switch Stacking Visualization in Local Mode - View and manage your switch stack configurations with ease through our improved local mode display, giving you a clear overview of your stacked switches.

  • Site Level Application Usage Insights: Monitor and analyze application usage at an individual site level while in local mode, allowing for more precise and site-specific network management.

  • Export and Import Site Data - Seamlessly export and import site data to facilitate backups, migrations, or for analytical purposes. This enhancement simplifies data management across different sites and deployments.

  • Streamlined Local Mode Day-0 Process - The initial setup process for new deployments, referred to as the Day-0 process, has been optimized for efficiency. Get started with your green field deployments faster and with less complexity.

  • Advanced Sorting and Grouping in CBD Notification List: Manage your Cisco Business Dashboard notifications more effectively with the addition of two new tabs for sorting and grouping: Time and Severity. These tabs allow for quick prioritization and response to notifications based on your urgency and impact.

Android Test Phone Version

Model

Android Version

Google Pixel 4XL

14

Google Pixel 3XL

11

Google Pixel 5

13

Motorola Edge X30

13

Google Pixel 4a

13

Samsung S21+

14

Samsung S21

14

Samsung A52

12

Samsung S20

12

Samsung S20+

13

Samsung Note 10

11

Xiaomi 11 Pro

12

Oppo Reno 6

12

Redmi Note 12

12

Samsung S22

14

Samsung S23

14

Samsung A14

14

Oppo Reno

13

s24 Ultra

14

Caveats

No new caveat and resolved caveats.

System Requirements for Cisco Business Mobile app

The Cisco Business Mobile app is supported for Apple iOS-based devices running iOS version 13.0 and above. The following devices can be managed by the Cisco Business Mobile app:

  • Cisco Business 220 Series Smart Switches

  • Cisco Business 250 Series Smart Switches

  • Cisco Business 350 Series Managed Switches

  • Cisco Business 100 Series Access Points

  • Cisco Business 100 Series Mesh Extenders

  • Cisco Business 200 Series Access Points

  • Cisco Catalyst 1200 and 1300 Series switches.


Note

Cisco Business 350 Series switches with 10Gb Ethernet switch ports and a dedicated out of band (OOB) management port must be on version 3.1.1.7 or above to be installed and configured using the app. Affected models include: CBS350-8XT, CBS350-12XT, CBS350-24XT, CBS350-48XT-4X, CBS350-12XS, CBS350-24XS, CBS350-16XTS, and CBS350-24XTS.

Limitations and Restrictions

The Cisco Business Mobile app is subject to the following limitations and restrictions:

  • Cisco Business and Catalyst 1200/1300 series switches need to connect to an existing Wi-Fi network to be managed by Cisco Business mobile app. Please refer to the quick start guide that comes with the switches for detailed instructions.

  • The Cisco Business Mobile app is not currently optimized for the iPad. The app may be used with an iPad, but will operate in iPhone compatibility mode.

Caveats for Release 1.8.0

Release Date: February 2024

No new caveats have been resolved in this release.

Caveats for Release 1.7.0

Release Date: October 2023

No new caveats have been resolved in this release.

Caveats for Release 1.6.x

Resolved Caveats

Release Date: August 2023

No new caveats have been resolved in this release.

Caveats for Release 1.5.1

Resolved Caveats

Release Date: May 2023

No new caveats have been resolved in this release.

Caveats for Release 1.4.3

Release Date: December 2022

Table 1. Resolved Caveats

Caveat ID Number

Headline
CSCwc63099

A precise failure info was displayed when the password didn't comply with the complexity rules.

CSCwc66836

App displayed site summary page if killing the app when adding the remaining devices.

Caveats for Release 1.3.2

Open Caveats

Release Date: August 2022

Table 2. Open Caveats

Caveat ID Number

Headline
CSCwc63099

Should display the precise failure info when the password doesn't comply to the complexity rules.

Workaround

None

CSCwc66836

App displays site summary page if killing the app when adding the remaining devices.

Workaround

Click the Add Devices button on the site summary page, to display the devices that were scanned but did not add successfully. The app will guide you through the process of adding the missing devices to the list.

Caveats for Release 1.2.3

Resolved Caveats

Release Date: July 2022

No new caveats have been resolved in this release.

Caveats for Release 1.2.1

Open Caveats

Release Date: March 2022

The following table lists the new open caveats for Cisco Business Mobile app version 1.2.1.

Caveat ID Number

Headline

CSCwa77709

Optimize error message when applying network config failed in day-n.

CSCwa67331

View error page cannot scroll down to the bottom.

CSCwa57554

Should support select Facebook or Google Login when config social login SSID.

CSCwa57540

 When adding master ap failed then close and reopen the same job, there is a small probability that the job info will be lost.

Caveats for Release 1.1.3

Resolved Caveats

Release Date: October 2021

No new caveats have been resolved in this release.

Caveats for Release 1.0.24

Resolved Caveats

Release Date: July 2021

The following table lists caveats that have been resolved in Cisco Business Mobile app1.0.24.

Table 3. Resolved Caveats

Caveat ID Number

Headline

CSCvy87281

IOS should not prompt a new version upgrade when the app is the latest version.

Caveats for Release 1.0

Open Caveats

Release Date: June 2021

The following table lists the open caveats for Cisco Business Mobile app version 1.0

Table 4. Open Caveats

Caveat ID Number

Headline

CSCvx98426

Diagnostic messages are hidden on smaller phones.

Workaround

Scroll up to view the messages.

CSCvy11159

Keyboard covers buttons on the backup page.

Workaround

Touch outside the keyboard area to dismiss the keyboard.

CSCvy11187

Interferer detection is disabled.

Workaround

Manually enable interferer detection in the CBW web UI.

CSCvy27136

Sometimes the app displays the loading icon when refreshing the site summary page.

Workaround

Pull down to refresh the page.

CSCvy40606

The app shows the switch reboot is taking longer than necessary.

Workaround

None

CSCvy45626

The invalid password message is blocked by the keyboard when typing, so it might not be seen.

Workaround

Dismiss the keyboard to see the message.

CSCvy49186

Exiting the add devices workflow is not obvious.

Workaround

Use the Back button at the top left to exit the workflow.

CSCvy56045

Retry config saves automatically when already it is in progress on CBW.

Workaround

Click the Retry link to manually repeat the save operation.

CSCvy62737

Device firmware version does not update after upgrade.

Workaround

Return to the site view and refresh the site information.

Resolved Caveats

This is the initial product version.