Upgrading Field Programmable Hardware Devices for Cisco Catalyst 9800 Series Wireless Controllers

Date	Change Summary
March 2020	First version of the document.
September 2020	Updated Upgrading Ethernet PHY (Fiber) section with firmware version 3.1.96.
August 2021	Updated Resolved Caveats section with ROMMON Release 17.3(3r) information.
April 2022	Updated Resolved Caveats section with ROMMON Release 17.7(3r) information.
March 2023	Updated Resolved Caveats section with ROMMON Release 17.11.01 information. The 17.11.01.pkg release is bundling the earlier released firmware only.
October 2023	Updated Resolved Caveats section with ROMMON Release 17.7(3r) information. Updated ROMMON Images section with IOS-XE versions and the recommended ROMMON versions.
December 2023	Updated Resolved Caveats section with ROMMON Release 17.12(1r) and 17.12(2r) information. Updated ROMMON Images section with latest IOS-XE versions and the recommended ROMMON versions.

Audience

This publication is for performing upgrades in the field on the ROMMON or FPGA upgrades of the following Cisco Catalyst 9800 Series Wireless Controllers.

Cisco Catalyst 9800-80 Wireless Controller
Cisco Catalyst 9800-40 Wireless Controller
Cisco Catalyst 9800-L Wireless Controller

Conventions


Text Type	Indication
User input	Text the user should enter exactly as shown or keys a user should press appear in this font.
Document titles	Document titles appear in this font.
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[ ]	Elements in square brackets are optional.
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[x \| y \| z]	Optional alternative keywords are grouped in brackets and separated by vertical bars.
String	A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.
< >	Nonprinting characters such as passwords are in angle brackets.
[ ]	Default responses to system prompts are in square brackets.
! #	An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.

Note

Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.

Tip

Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Caution

Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation.

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Upgrading Field Programmable Hardware Devices Overview

This document describes how to perform upgrades in the field on the hardware programmable firmware of the following Cisco Catalyst 9800 Series Wireless Controllers.

Cisco Catalyst 9800-80 Wireless Controller
Cisco Catalyst 9800-40 Wireless Controller
Cisco Catalyst 9800-L Wireless Controller

If the controller contains an old version of the hardware programmable firmware, then that hardware programmable firmware may need to be upgraded. To do this upgrade, a hardware programmable package is released to the customers.

Generally, an upgrade is only necessary in cases where a system message indicates one of the field programmable devices needs an upgrade or a Cisco technical support representative suggests an upgrade.

Note

During hw-programmables upgrade, the controller may reboot several times and it is not advisable to power cycle the device during this period as it may lead to device failure. Remember that a typical upgrade process would take about 30 minutes to complete the cycle.

Important

Schedule a planned maintenance window before starting the upgrade activity.
DO NOT disturb the device or power cycle the device till the upgrade activity is complete.

ROMMON Images

A ROMMON image is a software package used by ROM Monitor (ROMMON) software on a controller. The software package is separate from the consolidated package normally used to boot the controller. An independent ROMMON image (software package) may occasionally be released and the controller can be upgraded with the new ROMMON software.

Table 1. IOS-XE Version and the recommended ROMMON Version for Cisco Catalyst 9800-80 Wireless Controller
IOS-XE Version	ROMMON Version
Cisco IOS XE Gibraltar 16.10.x, 16.11.x, 16.12.x	C9800-80-rommon.1712-2r.pkg
Cisco IOS XE Amsterdam 17.1.x, 17.2.x, 17.3.x	C9800-80-rommon.1712-2r.pkg
Cisco IOS XE Bengaluru 17.4.x, 17.5.x, 17.6.x	C9800-80-rommon.1712-2r.pkg
Cisco IOS XE Cupertino 17.7.x, 17.8.x, 17.9.x	C9800-80-rommon.1712-2r.pkg
Cisco IOS XE Dublin 17.10.x, 17.11.x, 17.12.x	C9800-80-rommon.1712-2r.pkg
Cisco IOS XE 17.13.x	C9800-80-rommon.1712-2r.pkg

Table 2. IOS-XE Version and the recommended ROMMON Version for Cisco Catalyst 9800-40 Wireless Controller
IOS-XE Version	ROMMON Version
Cisco IOS XE Gibraltar 16.10.x, 16.11.x, 16.12.x	C9800-40-rommon.1712-1r.pkg
Cisco IOS XE Amsterdam 17.1.x, 17.2.x, 17.3.x	C9800-40-rommon.1712-1r.pkg
Cisco IOS XE Bengaluru 17.4.x, 17.5.x, 17.6.x	C9800-40-rommon.1712-1r.pkg
Cisco IOS XE Cupertino 17.7.x, 17.8.x, 17.9.x	C9800-40-rommon.1712-1r.pkg
Cisco IOS XE Dublin 17.10.x, 17.11.x, 17.12.x	C9800-40-rommon.1712-1r.pkg
Cisco IOS XE 17.13.x	C9800-40-rommon.1712-1r.pkg

Table 3. IOS-XE Version and the recommended ROMMON Version for Cisco Catalyst 9800-L Wireless Controller
IOS-XE Version	ROMMON Version
Cisco IOS XE Gibraltar 16.10.x, 16.11.x, 16.12.x	C9800-L-rommon.1612-3r.pkg
Cisco IOS XE Amsterdam 17.1.x, 17.2.x, 17.3.x	C9800-L-rommon.1612-3r.pkg
Cisco IOS XE Bengaluru 17.4.x, 17.5.x, 17.6.x	C9800-L-rommon.1612-3r.pkg
Cisco IOS XE Cupertino 17.7.x, 17.8.x, 17.9.x	C9800-L-rommon.1612-3r.pkg
Cisco IOS XE Dublin 17.10.x, 17.11.x, 17.12.x	C9800-L-rommon.1612-3r.pkg
Cisco IOS XE 17.13.x	C9800-L-rommon.1612-3r.pkg

Ethernet PHY Images

This firmware (software upgrade) is for Ethernet PHY and MAC images of the Cisco Catalyst 9800-L Wireless Controllers.

Table 4. IOS-XE Version and the recommended Hardware Programmable package for Cisco Catalyst 9800-L Wireless Controller
IOS-XE Version	Hardware Programmables
Cisco IOS XE Gibraltar 16.10.x, 16.11.x, 16.12.x	C9800-L-hw-programmables.17.11.01.pkg
Cisco IOS XE Amsterdam 17.1.x, 17.2.x, 17.3.x	C9800-L-hw-programmables.17.11.01.pkg
Cisco IOS XE Bengaluru 17.4.x, 17.5.x, 17.6.x	C9800-L-hw-programmables.17.11.01.pkg
Cisco IOS XE Cupertino 17.7.x, 17.8.x, 17.9.x	C9800-L-hw-programmables.17.11.01.pkg
Cisco IOS XE Dublin 17.10.x, 17.11.x, 17.12.x	C9800-L-hw-programmables.17.11.01.pkg
Cisco IOS XE 17.13.x	C9800-L-hw-programmables.17.11.01.pkg

Note

The FPGAs in Cisco Catalyst 9800-80 and 9800-40 Wireless Controllers does not need an upgrade when the controller's version numbers are as follows.

C9800-80: CPLD version is 19042909
C9800-40: CPLD version is 19030712

Upgrading Field Programmables for Cisco Catalyst 9800-L Wireless Controller

This section explains field programmable installation procedure for Cisco Catalyst 9800-L Wireless Controller.

Upgrading ROMMON for Cisco Catalyst 9800-L Wireless Controllers

Note

During ROMMON upgrade, the controller may reboot several times and it is not advisable to power cycle the device during this period as it may lead to device failure. Remember that a typical upgrade process would take about 30 minutes to complete the cycle.

Before you begin

Note

To upgrade the ROMMON from 16.12(1r) or a previous version to higher versions, first upgrade ROMMON to 16.12(3r) and then to the required version. Downgrading to older ROMMON versions from release 16.12(3r) is not supported.

16.12(3r) is a mandatory requirement to upgrade to Cisco IOS-XE 17.9.x and later releases.

Upgrade path: 16.12(1r) to 16.12(3r)
Downgrade path: Downgrade is not supported from 16.12(3r) to previous releases.

Verify the current ROMMON version using the following commands:

Standalone Setup

Device# show rom-monitor chassis active r0
==========================================================

System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE 
Copyright (c) 1994-2019 by cisco Systems, Inc.

High-Availability Setup

Run the following commands on the active controller.

Verify the current ROMMON version for Active controller:

Device# show rom-monitor chassis active r0

==========================================================
System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by Cisco Systems, Inc.

Verify the current ROMMON version for Standby controller:

Device# show rom-monitor chassis standby r0

==========================================================
System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by cisco Systems, Inc.

If the ROMMON version is earlier than 16.12(3r) for the standalone, active, or standby controller, use the procedure given below to upgrade the ROMMON:

Note

To upgrade ROMMON of the controller in an HA topology, see Upgrading ROMMON in a High-Availability Topology section.

Procedure

Step 1

Download the software image. See the ROMMON Images section for the recommended ROMMON Version and its corresponding software download link.

Step 2

Copy the ROMMON image to bootflash, using TFTP, SCP, FTP, or HTTP .

Note

We recommend that you use the TFTP method, though SCP, FTP, and HTTP are also supported.

copy tftp://ip address of TFTP server/file path/C9800-L-rommon.1612-3r.pkg bootflash:

After the system confirms that the copy operation is successful (sample output given below), proceed to the next step.

Device# $copy tftp://9.1.0.101/PATH/FILENAME bootflash:

Destination filename [C9800-L-rommon.1612-3r.pkg]?
Accessing tftp://9.1.0.101/c9800/C9800-L-rommon.1612-3r.pkg...
Loading c9800/C9800-L-rommon.1612-3r.pkg from 9.1.0.101 (via Vlan44): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 7805964 bytes]
7805964 bytes copied in 6.697 secs (1165591 bytes/sec)

Step 3

Initiate the upgrade using the command given below and follow the instructions from the tool.

Device# upgrade rom-monitor filename bootflash:C9800-L-rommon.1612-3r.pkg chassis active r0

Verifying the code signature of the ROMMON package... 
Chassis model C9800-L-F-K9 has a single rom-monitor.

Upgrade rom-monitor

Target copying rom-monitor image file

Secure update of the ROMMON image will occur after a reload.

8388608+0 records in
8388608+0 records out

Copying ROMMON environment 8388608+0 records in


131072 bytes (131 kB, 128 KiB) copied, 1.47571 s, 88.8 kB/s ROMMON upgrade complete.
To make the new ROMMON permanent, you must restart the RP.

Step 4

Reboot the controller by entering this command:

Device# reload

Reload command is being issued on Active unit, this will reload the whole stack Proceed with reload? [confirm]

*Nov 27 11:06:31.648: %SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload Command.
Chassis 1 reloading, reason - Reload command
Nov 27 11:06:39.735: %PMAN-5-EXINov 27 11:06:39.755: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting:
Nov 27 11:06:40.856: %PMAN-5-EX

Initializing Hardware ...

System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE Copyright (c) 1994-2019 by cisco Systems, Inc.

Current image running: Boot ROM1 
Last reset cause: LocalSoft
The values of MSR 	0x198h = 00001400 and MSR 0x199h = 00001400 for C9800-L C9800-L-X-K9 platform with 16777216 Kbytes of main memory

Successfully initiated a secure capsule update.
The system will be reset multiple times for completing the capsule update. Please wait till you get the promp
Initializing Hardware ...

Platform	Name: Grangeville-NS
Current  Version: GRNV-NS.05.22.12.0008
Update	Version: GRNV-NS.05.22.12.0008
Updating Block at FEFF0000h	0%
Updating Block at FEFF1000h	0%
Updating Block at FFFFE000h	99%
Updating Block at FFFFF000h	100%

Initializing Hardware ... 
ˇ
System Bootstrap, Version 16.12(3r), RELEASE SOFTWARE Copyright (c) 1994-2019 by Cisco Systems, Inc.

Current image running: Boot ROM1
Last reset cause: LocalSoft

The values of MSR	0x198h = 00001400 and MSR 0x199h =	00001400	for C9800-L

C9800-L-X-K9 platform with 16777216 Kbytes of main memory

Secure capsule update was successful
Capsule Processed : 11/27/2019	11:12 UTC
Capsule Status	: Success
Flash upgrade reset 1 in progress

Initializing Hardware ...

ˇ
System Bootstrap, Version 16.12(3r), RELEASE SOFTWARE Copyright (c) 1994-2019 by Cisco Systems, Inc.
Current image running: *Upgrade in progress* Boot ROM0 Last reset cause: BootRomUpgrade
The values of MSR 0x198h = 00001400 and MSR 0x199h = 00001400 for C9800-L C9800-L-X-K9 platform with 16777216 Kbytes of main memory

File size is 0x38fed6b2
Located C9800-L-universalk9_wlc.16.12.02prd5.SPA.bin

Image size 956225202 inode num 21, bks cnt 233454 blk size 8*512
##########################################################################################################
Boot image size = 956225202 (0x38fed6b2) bytes

ROM:RSA Self Test Passed

ROM:Sha512 Self Test Passed
Package header rev 3 structure detected Calculating SHA-1 hash...done
validate_package_cs: SHA-1 hash:
calculated ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e expected ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e 
Validating main package signatures
RSA Signed RELEASE Image Signature Verification Successful. Validating subpackage signatures
Image validated

Both links down, not waiting for other chassis Chassis number is 1
Nov 27 11:16:23.371: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process dpman

Nov 27 11:16:34.902: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for

process bt_logger

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subject to restrictions as set forth in subparagraph
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Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software [Gibraltar], C9800 Software (C9800_IOSXE-K9), Version 16.12.2prd5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport 
Copyright (c) 1986-2019 by Cisco Systems, Inc. 
Compiled Sat 09-Nov-19 03:06 by mcpre


This software version supports only Smart Licensing as the software licensing mechanism.


PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR 
LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE, 
AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE 
"SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL 
ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU 
ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN.
Your use of the Software is subject to the Cisco End User License Agreement (EULA) and any relevant supplemental terms (SEULA) found at
http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html.
You hereby acknowledge and agree that certain Software and/or features are 
licensed for a particular term, that the license to such Software and/or 
features is valid only for the applicable term and that such Software and/or 
features may be shut down or otherwise terminated by Cisco after expiration 
of the applicable license term (e.g., 90-day trial period). Cisco reserves 
the right to terminate any such Software feature electronically or by any 
other means available. While Cisco may provide alerts, it is your sole 
responsibility to monitor your usage of any such term Software feature to 
ensure that your systems and networks are prepared for a shutdown of the 
Software feature.

FIPS: Flash Key Check : Key Not Found, FIPS Mode Not Enabled

All TCP AO KDF Tests Pass
Cisco C9800-L-F-K9 (C9800-L) processor (revision C9800-L) with 1711451K/6147K bytes of memory.
Processor board ID FCL234400CV
1 Virtual Ethernet interface
4 2.5 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory. 16777216K bytes of physical memory.
26251263K bytes of eUSB flash at bootflash:.

0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address	: F4:BD:9E:56:5F:E0
Installation mode is BUNDLE

Press RETURN to get started!

*Nov 27 11:17:18.273: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
Adding registry invocations for the WLC platform
*Nov 27 11:17:19.690: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
*Nov 27 11:17:19.690: %SMART_LIC-6-AGENT_ENABLED: Smart Agent for Licensing is enabled

*Nov 27 11:18:00.374: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet0/1/1, changed state to up
*Nov 27 11:18:07.446: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
*Nov 27 11:18:07.446: %CALL_HOME-6-CALL_HOME_ENABLED: Call-home is enabled by Smart Agent for Licensing.

Step 5

Verify the update on the active controller by entering this command:

Device# show rom-monitor chassis active r0
==========================================================

System Bootstrap, Version 16.12(3r), RELEASE SOFTWARE 
Copyright (c) 1994-2019 by Cisco Systems, Inc.

Step 6

Verify the update on the standby controller by entering this command:

Device# show rom-monitor chassis standby r0
==========================================================

System Bootstrap, Version 16.12(3r), RELEASE SOFTWARE
Copyright (c) 1994-2019 by cisco Systems, Inc.

Upgrading Ethernet PHY (Fiber)

Before you begin

This Ethernet PHY upgrade procedure applies only to Fiber SKU (C9800-L-F-K9) model of the Cisco Catalyst 9800-L Wireless Controller.

Use the following command identify the models.

Device# show inventory

NAME: "Chassis 2", DESCR: "Cisco C9800-L-F-K9 Chassis"
PID: C9800-L-F-K9 , VID: 01 , SN: FCW2328H00A

Verify the current Ethernet PHY version on the standalone, active, or standby controllers using the following show commands:

Standalone Setup

Device# show platform hardware chassis active qfp datapath pmd ifdev | i FW

==========================================================

FFW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 3.1.121
FW Version     : 3.1.121

High-Availability Setup

Run the following commands only on the active controller.

Verify the current Ethernet PHY version for Active controller.

Device# show platform hardware chassis active qfp datapath pmd ifdev | i FW

==========================================================

FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 3.1.121
FW Version     : 3.1.121

Verify the current Ethernet PHY version for Standby controller.

Device# show platform hardware chassis standby qfp datapath pmd ifdev | i FW

==========================================================

FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 37230
FW Version     : 3.1.121
FW Version     : 3.1.121

If any of the Ethernet PHY firmware (FW or MDIO) versions are earlier than the firmware version given in the show command output for the standalone, active, or standby controller, use the procedure given below to upgrade the Ethernet PHY firmware:

Note

To upgrade the Ethernet PHY of the controller in a High Availability topology, see Upgrading Ethernet PHY in a High-Availability Topology.

Procedure

Step 1	Download the software image. See the Ethernet PHY Images section for the recommended Hardware Programmable package and its corresponding software download link.
Step 2	Copy the Ethernet PHY image to bootflash: using TFTP or USB. TFTP: `copy tftp://ip address of TFTP server/file path/ C9800-L-hw-programmables.17.03.02.pkg bootflash:` USB: `copy usb0: C9800-L-hw-programmables.17.03.02.pkg bootflash:` After the system confirms that the copy operation is successful (sample output given below), proceed to the next step. `Device# $copy tftp://9.1.0.101/PATH/FILENAME bootflash: Destination filename [C9800-L-hw-programmables.17.03.02.pkg ]? Accessing tftp://9.1.0.101/c9800/C9800-L-hw-programmables.17.03.02.pkg Loading c9800/ C9800-L-hw-programmables.17.03.02.pkg from 9.1.0.101 (via Vlan44): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [OK - 2106376 bytes]`
Step 3	Initiate the upgrade using the command given below and follow the instructions from the tool. `Device# upgrade hw-programmable phy filename bootflash: C9800-L-hw-programmables.17.03.02.pkg Update PHY firmware on C9800-L platform. Upgrade Ver for AQR412 is 9.1.2.1385 Upgrade Ver for AQC100 is 3.1.106 PHY upgrade pending for Reboot. Please reboot to upgrade the firmware.`
Step 4	Reboot the controller by entering this command: Device# reload Reload command is being issued on Active unit, this will reload the whole stack Proceed with reload? [confirm] *Mar 6 04:25:52.650: %SYS-5-RELOAD: Reload requested by new on console. Reload Reason: Reload Command. Validating subpackage signatures Image validated Tue Mar 6 04:28:37 UTC 2018 Calling Aquantia Firmware upgrade process Tue Mar 6 04:29:34 UTC 2018 file: /bootflash/aq_phy_upgrade_info deleted Tue Mar 6 04:29:34 UTC 2018 Updating Phy firmware from pakage file = /bootflash/C9800-L-hw-programmables.17.03.02.pkg Tue Mar 6 04:29:35 UTC 2018 Bay0: Firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/KATAR/PHY/AQR412/upgrade_phy.cld Tue Mar 6 04:29:35 UTC 2018 Bay0: Firmware Version: 9.1.2.1385 Tue Mar 6 04:29:35 UTC 2018 Bay1: Firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/KATAR/PHY/AQC100/upgrade_phy.clx Tue Mar 6 04:29:35 UTC 2018 Bay1: Firmware Version: 3.1.106 Tue Mar 6 04:29:35 UTC 2018 /bootflash/C9800-L-hw-programmables.17.03.02.pkg is code signed Tue Mar 6 04:29:35 UTC 2018 ################################################################## Tue Mar 6 04:29:35 UTC 2018 # Please make sure POWER SUPPLY is always ON during this period. # Tue Mar 6 04:29:35 UTC 2018 # Loss of POWER will completely kill this unit and make it # Tue Mar 6 04:29:36 UTC 2018 # unrecoverable # Tue Mar 6 04:29:36 UTC 2018 ################################################################## Tue Mar 6 04:29:36 UTC 2018 ################################################################# Tue Mar 6 04:29:36 UTC 2018 Aquantia Bay-0 upgrade firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/KATAR/PHY/AQR412/upgrade_phy.cld found Tue Mar 6 04:29:36 UTC 2018 Aquantia firmware upgrade for Bay-0 started. Please wait. Tue Mar 6 04:29:36 UTC 2018 ################################################################# Tue Mar 6 04:29:37 UTC 2018 Current version of Bay-0 firmware: 9.1.2.1385 upgrade version: 9.1.2.1385 Tue Mar 6 04:31:38 UTC 2018 Aquantia firmware upgrade succeeded for Bay-0 ################################################################## ################################################################# Tue Mar 6 04:31:38 UTC 2018 Aquantia Bay-1 upgrade firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/KATAR/PHY/AQC100/upgrade_phy.clx found Tue Mar 6 04:31:38 UTC 2018 Aquantia firmware upgrade for Bay-1 port-1 started ################################################################# Tue Mar 6 04:31:39 UTC 2018 Current version of Bay-1 port-1 firmware: 3.1.96 upgrade version: 3.1.106 Tue Mar 6 04:31:59 UTC 2018 Aquantia firmware upgrade succeeded for Bay-1 port-1 Tue Mar 6 04:31:59 UTC 2018 ################################################################## Tue Mar 6 04:31:59 UTC 2018 ################################################################# Tue Mar 6 04:31:59 UTC 2018 Aquantia firmware upgrade for Bay-1 port-2 started Tue Mar 6 04:31:59 UTC 2018 ################################################################# Tue Mar 6 04:31:59 UTC 2018 Current version of Bay-1 port-1 firmware: 3.1.96 upgrade version: 3.1.106 Tue Mar 6 04:32:18 UTC 2018 Aquantia firmware upgrade succeeded for Bay-1 port-2 Tue Mar 6 04:32:18 UTC 2018 ################################################################## Tue Mar 6 04:32:18 UTC 2018 Aquantia firmware upgrade completed successfully!!! Tue Mar 6 04:32:18 UTC 2018 Rebooting box Initializing Hardware ...
Step 5	After the upgrade is complete, device power cycles automatically, and IOS prompt is displayed.
Step 6	Verify the update on the controller by entering this command: `Device# show platform hardware chassis active qfp datapath pmd ifdev \| i FW ========================================================== FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 37230 FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 37230 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 37230 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 37230 FW Version : 3.1.121 FW Version : 3.1.121`

Upgrading Ethernet PHY (Copper)

This procedure upgrades the Ethernet PHY version of your controller.

Before you begin

This Ethernet PHY upgrade procedure applies only to Copper SKU (C9800-L-C-K9) model of the Cisco Catalyst 9800-L Wireless Controller.

Use the show inventory command identify the model.

Device# show inventory

NAME: "Chassis 2", DESCR: "Cisco C9800-L-C-K9 Chassis"
PID: C9800-L-C-K9 , VID: 01 , SN: FCW2328H00A

Verify the current Ethernet PHY version on the standalone, active, or standby controllers using the following show commands:

Standalone Setup

Device# show platform hardware chassis active qfp datapath pmd ifdev | i FW

==========================================================

FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 3.1.76
FW Version     : 3.1.76

High-Availability Setup

Run the following command on the active controller.

Verify the current Ethernet PHY version for Active controller.

Device# show platform hardware chassis active qfp datapath pmd ifdev | i FW

==========================================================

FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 3.1.76
FW Version     : 3.1.76

Verify the current Ethernet PHY version for Standby controller.

Device# show platform hardware chassis standby qfp datapath pmd ifdev | i FW

==========================================================

FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000757
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 0x80000756
FW MDIO        : 9.1.2 ID: 43503 vers: 1376
FW Version     : 3.1.76
FW Version     : 3.1.76

If any of the Ethernet PHY firmware (FW or MDIO) versions is earlier than the firmware version given in the show command output for the standalone, active, or standby controller, use the procedure given below to upgrade the Ethernet PHY firmware:

Note

To upgrade the Ethernet PHY of the controller in a High Availability topology, see Upgrading Ethernet PHY in a High-Availability Topology.

Procedure

Step 1	Download the software image. See the Ethernet PHY Images section for the recommended Hardware Programmable package and its corresponding software download link.
Step 2	Copy the Ethernet PHY image to bootflash: using TFTP or USB. TFTP: `copy tftp://ip address of TFTP server/file path/C9800-L-hw-programmables.17.03.02.pkg bootflash:` USB: `copy usb0: C9800-L-hw-programmables.17.03.02.pkg bootflash:` After the system confirms that the copy operation is successful (sample output given below), proceed to the next step. `Device# $copy tftp://9.1.0.101/PATH/FILENAME bootflash: Destination filename [C9800-L-hw-programmables.17.03.02.pkg ]? Accessing tftp://9.1.0.101/c9800/C9800-L-hw-programmables.17.03.02.pkg Loading c9800/C9800-L-hw-programmables.17.03.02.pkg from 9.1.0.101 (via Vlan44): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [OK - 7805964 bytes] 7805964 bytes copied in 6.697 secs (1165591 bytes/sec)`
Step 3	Initiate the upgrade using the command given below and follow the instructions from the tool. `Device# upgrade hw-programmable phy filename bootflash:C9800-L-hw-programmables.17.03.02.pkg Update PHY firmware on C9800-L platform. Upgrade Ver for AQR412 is 9.1.2.1385 Upgrade Ver for AQC107 is 3.1.76 PHY upgrade pending for Reboot. Please reboot to upgrade the firmware.`
Step 4	Reboot the controller by entering this command: Device# reload Reload command is being issued on Active unit, this will reload the whole stack Proceed with reload? [confirm] Chassis 1 reloading, reason - Reload command System Bootstrap, Version 17.03, RELEASE SOFTWARE Copyright (c) 1994-2019 by cisco Systems, Inc. Current image running: Boot ROM0 Last reset cause: LocalSoft The values of MSR 0x198h = 00001400 and MSR 0x199h = 00001400 for C9800-L C9800-L-X-K9 platform with 16777216 Kbytes of main memory File size is 0x38fed6b2 Located C9800-L-hw-programmables.17.03.02.pkg Image size 956225202 inode num 21, bks cnt 233454 blk size 8512 ############################################################################################################## Boot image size = 956225202 (0x38fed6b2) bytes ROM:RSA Self Test Passed ROM:Sha512 Self Test Passed Package header rev 3 structure detected Calculating SHA-1 hash...done validate_package_cs: SHA-1 hash: calculated ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e expected ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e Validating main package signatures RSA Signed RELEASE Image Signature Verification Successful. Validating subpackage signatures Image validated Tue Feb 18 07:06:47 UTC 2020 Calling Aquantia Firmware upgrade process Tue Feb 18 07:07:40 UTC 2020 file: /bootflash/aq_phy_upgrade_info deleted Tue Feb 18 07:07:41 UTC 2020 Updating Phy firmware from pakage file = /bootflash/C9800-L-hw-programmables.17.03.02.pkg Tue Feb 18 07:07:41 UTC 2020 Bay0: Firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/C9800-L/PHY/AQR412/upgrade_phy.cld Tue Feb 18 07:07:41 UTC 2020 Bay0: Firmware Version: 9.1.2.1385 Tue Feb 18 07:07:41 UTC 2020 Bay1: Firmware: /tmp/hwprg_upgrade_pub/hwprog/RP/C9800-L/PHY/AQC107/upgrade_phy.clx Tue Feb 18 07:07:41 UTC 2020 Bay1: Firmware Version: 3.1.76 Tue Feb 18 07:07:41 UTC 2020 /bootflash/C9800-L-hw-programmables.17.03.02.pkg is code signed Tue Feb 18 07:07:41 UTC 2020 ################################################################## Tue Feb 18 07:07:41 UTC 2020 # Please make sure POWER SUPPLY is always ON during this period. # Tue Feb 18 07:07:42 UTC 2020 # Loss of POWER will completely kill this unit and make it # Tue Feb 18 07:07:42 UTC 2020 # unrecoverable # Tue Feb 18 07:07:42 UTC 2020 ################################################################## Tue Feb 18 07:07:42 UTC 2020 ################################################################# Tue Feb 18 07:07:42 UTC 2020 Aquantia Bay-0 upgrade firmware:/tmp/hwprg_upgrade_pub/hwprog/RP/C9800-L/PHY/AQR412/ upgrade_phy.cld found Tue Feb 18 07:07:42 UTC 2020 Aquantia firmware upgrade for Bay-0 started. Please wait. Tue Feb 18 07:07:42 UTC 2020 ################################################################# Tue Feb 18 07:07:43 UTC 2020 Current version of Bay-0 firmware: 9.1.0.1275 upgrade version: 9.1.2.1385 Tue Feb 18 07:09:43 UTC 2020 Aquantia firmware upgrade succeeded for Bay-0 Tue Feb 18 07:09:43 UTC 2020 ################################################################## Tue Feb 18 07:09:44 UTC 2020 ################################################################# Tue Feb 18 07:09:44 UTC 2020 Aquantia Bay-1 upgrade firmware:/tmp/hwprg_upgrade_pub/hwprog/RP/C9800-L/PHY/AQC107/ upgrade_phy.clx found Tue Feb 18 07:09:44 UTC 2020 Aquantia firmware upgrade for Bay-1 port-1 started Tue Feb 18 07:09:44 UTC 2020 ################################################################# Tue Feb 18 07:09:44 UTC 2020 Current version of Bay-1 port-1 firmware: 3.1.76 upgrade version: 3.1.76 Tue Feb 18 07:09:44 UTC 2020 Aquantia Bay-1 port-1 firmware version: 3.1.76 same as upgrade version file: 3.1.76 Tue Feb 18 07:09:44 UTC 2020 Skipping upgrade for Bay-1 port-1. Tue Feb 18 07:09:44 UTC 2020 ################################################################# Tue Feb 18 07:09:44 UTC 2020 Aquantia firmware upgrade for Bay-1 port-2 started Tue Feb 18 07:09:45 UTC 2020 ################################################################# Tue Feb 18 07:09:45 UTC 2020 Current version of Bay-1 port-1 firmware: 3.1.76 upgrade version: 3.1.76 Tue Feb 18 07:09:45 UTC 2020 Aquantia Bay-1 port-2 firmware version: 3.1.76 same as upgrade version file: 3.1.76 Tue Feb 18 07:09:45 UTC 2020 Skipping upgrade for Bay-1 port-2. Tue Feb 18 07:09:45 UTC 2020 Aquantia firmware upgrade completed successfully!!! Tue Feb 18 07:09:45 UTC 2020 Rebooting box Initializing Hardware ... Initializing Hardware ... System Bootstrap, Version 16.12(3r), RELEASE SOFTWARE Copyright (c) 1994-2019 by cisco Systems, Inc. Current image running: Boot ROM0 Last reset cause: PowerOn The values of MSR 0x198h = 00001400 and MSR 0x199h = 00001400 for C9800-L C9800-L-X-K9 platform with 16777216 Kbytes of main memory Warning: filesystem is not clean File size is 0x38fed6b2 Located C9800-L-universalk9_wlc.16.12.02prd5.SPA.bin Image size 956225202 inode num 21, bks cnt 233454 blk size 8512 ########################################################################################################### Boot image size = 956225202 (0x38fed6b2) bytes ROM:RSA Self Test Passed ROM:Sha512 Self Test Passed Package header rev 3 structure detected Calculating SHA-1 hash...done validate_package_cs: SHA-1 hash: calculated ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e expected ce3982a2:f0737625:72fcbb02:93ed3683:b7fe0a2e Validating main package signatures RSA Signed RELEASE Image Signature Verification Successful. Validating subpackage signatures Image validated Both links down, not waiting for other chassis Chassis number is 1
Step 5	After the upgrade is complete, device power cycles automatically, and IOS prompt is displayed.
Step 6	Use the following show commands to verify the update on a standalone controller. `Device# show platform hardware chassis active qfp datapath pmd ifdev \| i FW ========================================================== FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 3.1.76 FW Version : 3.1.76`
Step 7	Use the following show commands to verify the update on a HA setup. To get the current Ethernet PHY version for active controller, use the following command: `Device# show platform hardware chassis active qfp datapath pmd ifdev \| i FW ========================================================== FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 3.1.76 FW Version : 3.1.76` To get the current Ethernet PHY version for standby controller, use the following command: `Device# show platform hardware chassis standby qfp datapath pmd ifdev \| i FW ========================================================== FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000757 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 0x80000756 FW MDIO : 9.1.2 ID: 43503 vers: 1385 FW Version : 3.1.76 FW Version : 3.1.76`

Upgrading Field Programmable for Cisco Catalyst 9800-80 Wireless Controller

This section explains field programmable installation procedure for the Cisco Catalyst 9800-80 Wireless Controller.

Before you begin

Note

To upgrade the ROMMON from 16.12(5r) or a previous version to higher versions, first upgrade ROMMON to 17.3(3r) and then to the required version. To downgrade ROMMON from a higher version to 16.12(5R) or to an older version, first downgrade ROMMON to 17.3(3r) and then to 16.12(5r).

17.3(3r) is a mandatory requirement to upgrade to Cisco IOS-XE 17.9.x and later releases.

Upgrade path: 16.12(5r) to 17.3(3r)
Downgrade path: 17.3(3r) to 16.12(5r)

Verify the current ROMMON version using the following commands:

Standalone Setup

Device# show rom-monitor chassis active r0
==========================================================

System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE 
Copyright (c) 1994-2019 by Cisco Systems, Inc.

High-Availability Setup

Run the following command on the active controller.

Verify the current ROMMON version for Active controller:

Device# show rom-monitor chassis active r0

System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by Cisco Systems, Inc.

Verify the current ROMMON version for Standby controller:

Device# show rom-monitor chassis standby r0

==========================================================
System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE
Copyright (c) 1994-2019  by cisco Systems, Inc.

If you ROMMON version is earlier than 16.12(5r) for the standalone, active, or standby controller, use the procedure given below:

Note

To upgrade ROMMON of the controller in an HA topology, see Upgrading ROMMON in a High-Availability Topology section.

Procedure

Step 1	Download the software image. See the ROMMON Images section for the recommended ROMMON version and its corresponding software download link.
Step 2	Copy the ROMMON image to bootflash, using TFTP or USB. TFTP: `copy tftp://ip address of TFTP server/file path/ C9800-80-rommon.1612-5r.pkg bootflash:` USB: `copy usb0: C9800-80-rommon.1612-5r.pkg bootflash:` After the system confirms that the copy operation is successful (sample output given below), proceed to the next step. `Device# $copy tftp://9.1.0.101/PATH/FILENAME bootflash: Destination filename [C9800-80-rommon.1612-5r.pkg]? Accessing tftp://9.1.0.101/c9800/C9800-80-rommon.1612-5r.pkg... Loading c9800/ C9800-80-rommon.1612-5r.pkg from 9.1.0.101 (via Vlan44): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [OK - 7805964 bytes] 7805964 bytes copied in 6.697 secs (1165591 bytes/sec)`
Step 3	Initiate the upgrade using the command given below and follow the instructions from the tool. Device# upgrade rom-monitor filename bootflash:C9800-80-rommon.1612-5r.pkg chassis active r0 Verifying the code signature of the ROMMON package... Chassis model C9800-80-K9 has a single rom-monitor. Upgrade rom-monitor Target copying rom-monitor image file Secure update of the ROMMON image will occur after a reload. 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.461893 s, 284 kB/s Copying ROMMON environment 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.80982 s, 162 kB/s 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.801238 s, 164 kB/s ROMMON upgrade complete. To make the new ROMMON permanent, you must restart the RP.
Step 4	Reboot the controller by entering this command: Device# reload Reload command is being issued on Active unit, this will reload the whole stack Proceed with reload? [confirm] Feb 12 05:43:27.912: %SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload Command. Chassis 1 reloading, reason - Reload command Feb 12 05:43:33.012: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: Feb 12 05:43:33.028: %PMAN-5-EXITACTION: C0/0: pvp: Process manager is exiting: Feb 12 05:43:34.210: Initializing Hardware ... System integrity status: 90170200 12030107 System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE Copyright (c) 1994-2018 by cisco Systems, Inc. Current image running: Boot ROM0 Last reset cause: LocalSoft C9800-80-K9 platform with 67108864 Kbytes of main memory Successfully initiated a secure capsule update. The system will be reset multiple times for completing the capsule update. Please wait till you get the prompt. Initializing Hardware ... System integrity status: 90170200 12030107 Insyde H2OFFT (Flash Firmware Tool) Version (SEG) 100.00.09.02 Copyright (C) 2018 Insyde Software Corp. All Rights Reserved. Platform Name: Purley Current Version: Purley.05.21.51.0058 Update Version: Purley.05.21.51.0058 Updating Block at FDFF0000h 0% Updating Block at FE042000h 1% Updating Block at FF005000h 50% Updating Block at FFFFE000h 99% Updating Block at FFFFF000h 100% Updating Block at FFFFF000h 100% Initializing Hardware ... System integrity status: 90170200 12030107 System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE Copyright (c) 1994-2018 by cisco Systems, Inc. Current image running: Boot ROM0 Last reset cause: PowerCycleRequest C9800-80-K9 platform with 67108864 Kbytes of main memory Secure capsule update was successful Capsule Processed : 02/12/2020 05:51 UTC Capsule Status : Success Flash upgrade reset 1 in progress ........ Initializing Hardware ... System integrity status: 90170200 12030107 System Bootstrap, Version 16.10(6r), RELEASE SOFTWARE Copyright (c) 1994-2018 by cisco Systems, Inc. Current image running: Boot ROM0 Last reset cause: PowerCycleRequest C9800-80-K9 platform with 67108864 Kbytes of main memory Secure capsule update was successful Capsule Processed : 02/12/2020 05:51 UTC Capsule Status : Success Flash upgrade reset 2 in progress ........ Initializing Hardware ... System integrity status: 90170200 12030117 System Bootstrap, Version 16.12(5r), RELEASE SOFTWARE Copyright (c) 1994-2019 by cisco Systems, Inc. Current image running: Upgrade in progress* Boot ROM1 Last reset cause: BootRomUpgrade C9800-80-K9 platform with 67108864 Kbytes of main memory File size is 0x392a32f3 Located C9800-80-universalk9_wlc.16.12.01t.SPA.bin Image size 959066867 inode num 12, bks cnt 234148 blk size 8512 ############################################################################################################# Boot image size = 959066867 (0x392a32f3) bytes ROM:RSA Self Test Passed ROM:Sha512 Self Test Passed Package header rev 3 structure detected Calculating SHA-1 hash...done validate_package_cs: SHA-1 hash: calculated 026dcd56:56c756c1:68aaf4a2:cd5208af:b2412efe expected 026dcd56:56c756c1:68aaf4a2:cd5208af:b2412efe Validating main package signatures RSA Signed RELEASE Image Signature Verification Successful. Validating subpackage signatures Image validated Both links down, not waiting for other chassis Chassis number is 1 Feb 12 05:57:59.083: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Feb 12 05:58:00.630: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Feb 12 05:58:01.972: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Feb 12 05:58:08.654: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Feb 12 05:58:10.459: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Feb 12 05:58:12.889: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) of the Commercial Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. Cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134-1706 Cisco IOS Software [Gibraltar], C9800 Software (C9800_IOSXE-K9), Version 16.12.1t, RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2020 by Cisco Systems, Inc. Compiled Tue 14-Jan-20 04:45 by mcpre This software version supports only Smart Licensing as the software licensing mechanism. PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE, AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE "SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN. Your use of the Software is subject to the Cisco End User License Agreement (EULA) and any relevant supplemental terms (SEULA) found at http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html. You hereby acknowledge and agree that certain Software and/or features are licensed for a particular term, that the license to such Software and/or features is valid only for the applicable term and that such Software and/or features may be shut down or otherwise terminated by Cisco after expiration of the applicable license term (e.g., 90-day trial period). Cisco reserves the right to terminate any such Software feature electronically or by any other means available. While Cisco may provide alerts, it is your sole responsibility to monitor your usage of any such term Software feature to ensure that your systems and networks are prepared for a shutdown of the Software feature. FIPS: Flash Key Check : Key Not Found, FIPS Mode Not Enabled All TCP AO KDF Tests Pass cisco C9800-80-K9 (2DA) processor (revision 2DA) with 9903871K/6147K bytes of memory. Processor board ID FXS2312Q2U5 1 Virtual Ethernet interface 18 Ten Gigabit Ethernet interfaces 32768K bytes of non-volatile configuration memory. 67108864K bytes of physical memory. 26255359K bytes of eUSB flash at bootflash:. 234365527K bytes of SATA hard disk at harddisk:. 0K bytes of WebUI ODM Files at webui:. Base Ethernet MAC Address : 10:B3:D5:A5:84:00 Installation mode is BUNDLE Press RETURN to get started! Nov 27 11:17:18.273: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed Adding registry invocations for the WLC platform Nov 27 11:17:19.690: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized Nov 27 11:17:19.690: %SMART_LIC-6-AGENT_ENABLED: Smart Agent for Licensing is enabled Nov 27 11:18:00.374: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet0/1/1, changed state to up Nov 27 11:18:07.446: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed *Nov 27 11:18:07.446: %CALL_HOME-6-CALL_HOME_ENABLED: Call-home is enabled by Smart Agent for Licensing.
Step 5	Verify the update on both active and standby controllers by entering this command: `Device# show rom-monitor chassis active r0 ========================================================== System Bootstrap, Version 16.12(5r), RELEASE SOFTWARE Copyright (c) 1994-2019 by cisco Systems, Inc.`

Upgrading Field Programmable for Cisco Catalyst 9800-40 Wireless Controllers

This section explains field programmable installation procedure for the Cisco Catalyst 9800-40 Wireless Controller.

Before you begin

Note

To upgrade the ROMMON from 16.10(2r) or a previous version to higher versions, first upgrade ROMMON to 17.7(3r) and then to the required version. Downgrading to older ROMMON versions from release 17.7(3r) is not supported.

17.7(3r) is a mandatory requirement to upgrade to Cisco IOS-XE 17.9.x and later releases.

Upgrade path: 16.10(2r) to 17.7(3r)
Downgrade path: Downgrade is not supported from 17.7(3r) to previous releases

Verify the current ROMMON version using the following commands:

Standalone Setup

Device# show rom-monitor chassis active r0
===========================================================
 
System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE
Copyright (c) 1994-2022  by cisco Systems, Inc.

High-Availability Setup

Run the following commands on the active controller.

Verify the current ROMMON version for Active controller:

Device# show rom-monitor chassis active r0

==========================================================
System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE
Copyright (c) 1994-2022  by cisco Systems, Inc.

Verify the current ROMMON version for Standby controller:

Device# show rom-monitor chassis standby r0

==========================================================
System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE
Copyright (c) 1994-2022  by cisco Systems, Inc.

If the ROMMON version is earlier than 17.7(3r) for the standalone, active, or standby controller, use the procedure given below:

Note

To upgrade ROMMON of the controller in an HA topology, see Upgrading ROMMON in a High-Availability Topology section.

Procedure

Step 1	Download the software image. See the ROMMON Images section for the recommended ROMMON Version and its corresponding software download link.
Step 2	Copy the ROMMON image to bootflash, using TFTP or USB. TFTP: `copy tftp://ip address of TFTP server/file path/ qwlc-rommon.177-3r.pkg bootflash:` USB: `copy usb0: qwlc-rommon.177-3r.pkg bootflash:` After the system confirms that the copy operation is successful (sample output given below), proceed to the next step. `Device# copy tftp://9.1.0.101/PATH/FILENAME bootflash: Destination filename [qwlc-rommon.177-3r.pkg]? Accessing ftp://:@9.1.0.101/UN/pleelara/qwlc-rommon.177-3r.pkg...!!!!!!!!!!!!!!!!!!! [OK - 4645908/4096 bytes] 4645908 bytes copied in 5.719 secs (812364 bytes/sec)`
Step 3	Initiate the upgrade using the command given below and follow the instructions from the tool. Device# upgrade rom-monitor filename bootflash:qwlc-rommon.177-3r.pkg chassis active r0 Verifying the code signature of the ROMMON package... Chassis model C9800-40-K9 has a single rom-monitor. Upgrade rom-monitor Target copying rom-monitor image file Secure update of the ROMMON image will occur after a reload. 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.888236 s, 148 kB/s Copying ROMMON environment 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.796147 s, 165 kB/s 131072+0 records in 131072+0 records out 131072 bytes (131 kB, 128 KiB) copied, 0.798177 s, 164 kB/s ROMMON upgrade complete. To make the new ROMMON permanent, you must restart the RP.
Step 4	Reboot the controller by entering this command: Device# reload Reload command is being issued on Active unit, this will reload the whole stack Proceed with reload? [confirm] System integrity status: 90170200 12030117 System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE Copyright (c) 1994-2022 by cisco Systems, Inc. Current image running: Boot ROM1 Last reset cause: LocalSoft C9800-40-K9 platform with 33554432 Kbytes of main memory Successfully initiated a secure capsule update. The system will be reset multiple times for completing the capsule update. Please wait till you get the prompt.System integrity status: 90170200 12030117 Platform Name: Grangeville Current Version: GRNV.05.05.15.0021 Update Version: GRNV.05.05.15.0021 Updating Block at FFFFF000h 100% System integrity status: 90170200 12030117 System integrity status: 90170200 12030117 System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE Copyright (c) 1994-2022 by cisco Systems, Inc. Current image running: Boot ROM1 Last reset cause: PowerCycleRequest C9800-40-K9 platform with 33554432 Kbytes of main memory Secure capsule update was successful Capsule Processed : 10/18/2022 16:19 UTC Capsule Status : Success Flash upgrade reset 1 in progress ........System integrity status: 90170200 12030107 System integrity status: 90170200 12030107 System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE Copyright (c) 1994-2022 by cisco Systems, Inc. Current image running: Upgrade in progress Boot ROM0 Last reset cause: BootRomUpgrade C9800-40-K9 platform with 33554432 Kbytes of main memory rommon 1 > rommon 1 > boot bootflash:wsma_gladius.SSA.bin File size is 0x54cd7b92 Located wsma_gladius.SSA.bin Image size 1422752658 inode num 33, bks cnt 347352 blk size 8512 ######################################################################################################################################################################################################################################################################################################################################################################### Boot image size = 1422752658 (0x54cd7b92) bytes ROM:RSA Self Test Passed ROM:Sha512 Self Test Passed Package header rev 3 structure detected Validating main package signatures RSA Signed DEVELOPMENT Image Signature Verification Successful. Validating subpackage signatures Image validated Both links down, not waiting for other chassis Chassis number is 1 Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) of the Commercial Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. Cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134-1706 Cisco IOS Software [Dublin], C9800 Software (C9800_IOSXE-K9), Experimental Version 17.11.20220928:115219 [BLD_POLARIS_DEV_S2C_20220927_143721-dirty:/nobackup/srimoort/wsma-gladius/polaris 102] Copyright (c) 1986-2022 by Cisco Systems, Inc. Compiled Wed 28-Sep-22 19:00 by srimoort This software version supports only Smart Licensing as the software licensing mechanism. PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE, AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE "SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN. Your use of the Software is subject to the Cisco End User License Agreement (EULA) and any relevant supplemental terms (SEULA) found at http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html. You hereby acknowledge and agree that certain Software and/or features are licensed for a particular term, that the license to such Software and/or features is valid only for the applicable term and that such Software and/or features may be shut down or otherwise terminated by Cisco after expiration of the applicable license term (e.g., 90-day trial period). Cisco reserves the right to terminate any such Software feature electronically or by any other means available. While Cisco may provide alerts, it is your sole responsibility to monitor your usage of any such term Software feature to ensure that your systems and networks are prepared for a shutdown of the Software feature. The default license boot level has been set to none Database already initialized FIPS: Flash Key Check : Key Not Found, FIPS Mode Not Enabled cisco C9800-40-K9 (1GL) processor (revision 1GL) with 3681607K/6147K bytes of memory. Processor board ID TTM22480QTM Router operating mode: Autonomous 1 Virtual Ethernet interface 4 Ten Gigabit Ethernet interfaces 32768K bytes of non-volatile configuration memory. 33554432K bytes of physical memory. 26255359K bytes of eUSB flash at bootflash:. 234365527K bytes of SATA hard disk at harddisk:. Base Ethernet MAC Address : D4:C9:3C:0A:DF:E0 Installation mode is BUNDLE -------------------------------------------------- System is booted with ASCII based startup configuration due to missing binary configuration or previous condition. Please perform "write mem" to generate binary configuration. System uses binary-config internally to reduce overall bootime significantly. -------------------------------------------------- WARNING: * NOTICE ** The H.323 protocol is no longer supported from IOS-XE release 17.6.1. Please consider using SIP for multimedia applications. Press RETURN to get started!
Step 5	Verify the update on both active and standby controllers by entering this command: `Device# show rom-monitor chassis active r0 ========================================================== System Bootstrap, Version 17.7(3r), RELEASE SOFTWARE Copyright (c) 1994-2022 by cisco Systems, Inc.`

Upgrading ROMMON in a High-Availability Topology

This procedure helps to upgrade ROMMON of the controller in an High Availability (HA) topology. This procecure is applicable to all the versions of the Cisco Catalyst 9800 Series Wireless Controllers.

Follow the steps given for upgrading your controller until the upgrade step (Step 3) and then continue with this procedure.

Procedure

Step 1	Run the upgrade command on the active device. `Device# upgrade rom-monitor filename bootflash:rommonfile.pkg chassis active r0` The ROMMON gets upgraded and requires a reboot.
Step 2	Run the following command on the current active to complete the upgrade. `Device# redundancy force-switchover` After running this command, wait for the controller to join the HA pair and proceed to the next step.
Step 3	Run the upgrade command on the standby device. `Device# upgrade rom-monitor filename bootflash:rommonfile.pkg chassis active r0` The ROMMON gets upgraded and requires a reboot.
Step 4	Run the following command on the standby device to complete the upgrade. `Device# redundancy force-switchover` After running this command, wait for the controller to join the HA pair.
Step 5	Use the following show commands to verify the updates on the HA setup. `Device# show rom-monitor chassis active r0` This verifies the ROMMON version on the active device. `Device# show rom-monitor chassis standby r0` This verifies the ROMMON version on the standby device.

Upgrading Ethernet PHY in a High-Availability Topology

This procedure helps to upgrade PHY of the controller in an High Availability (HA) topology. This procedure is applicable to all the versions of the Cisco Catalyst 9800 Series Wireless Controllers.

Note

This procedure results in zero downtime.

Procedure

Step 1

Check PHY versions in both the active and standby units of HA.

Device# 
show platform hardware chassis active qfp datapath pmd ifdev | i FW
show platform hardware chassis standby qfp datapath pmd ifdev | i FW

Step 2

Transfer the Ethernet PHY image to the bootflash of the active controller.

Device# copy tftp://a.b.c.d/CC9800-L-hw-programmables.17.11.01.pkg bootflash:

Step 3

Execute the upgrade command in the active device.

Device# upgrade hw-programmable phy filename bootflash:C9800-L-hw-programmables.17.11.01.pkg

Step 4

Initiate a switchover

Device# redundancy force-switchover

After running this command, wait till the rebooting unit is UP and HA is synced.

Step 5

Use the following show command to verify the the redundancy states.

Device# show redundancy states

Note

Repeat Steps 2, 3, and 4 to upgrade in the active unit after the switchover. This activates the upgrade in the standby unit.

Step 6

Use the following show commands to verify the updates in the HA setup.

Device# show platform hardware chassis active qfp datapath pmd ifdev | i FW

This verifies the PHY version in the active device.

Device# show platform hardware chassis standby qfp datapath pmd ifdev | i FW

This verifies the PHY version in the standby device.

Resolved Caveats

Cisco Catalyst 9800-L Wireless Controller

Note

The most recent release includes fixes from all preceding releases.

Table 5. Ethernet PHY Release C9800-L-hw-programmables 17.11.01
Caveat ID	Description
CSCwb65534	9800-L: CRC error is observed on bay-0 ports bundled in port-channel.

Table 6. Ethernet PHY Release C9800-L-hw-programmables 17.03.02
Caveat ID	Description
CSCvz23067	9800-L-C: WLC RX counters stop on TenGigabitEthernet uplink ports.

Table 7. Ethernet PHY Release C9800-L-hw-programmables 17.03.01
Caveat ID	Description
CSCvq48018	9800-L: MAC congested @Low PPS, drops/TX_XOFF in Bay 0-Tune settings and pause frames in mgig ports.
CSCvq70386	9800-L-F: The show hw-module subslot 0/1 transceiver 0 idprom brief command failed to display output.
CSCvs15116	9800L-F: Bay-1 Onegig and TenGigabitEthernet0/1/0 are not coming up when Bay-1 firmware is upgraded to 3.1.96

Table 8. ROMMON Release 16.12(3r)
Caveat ID	Description
CSCvq88840	9800-L: Fan always runs at maximum speed and is very loud.
CSCvr72052	9800-L: Default config register disables breaking into ROMMON; preventing password recovery.

Cisco Catalyst 9800-80 Wireless Controller

Note

The most recent release includes fixes from all preceding releases.

Table 9. ROMMON Release 17.12(2r)
Caveat ID	Description
CSCvz25229	Interfaces are going down after upgrading ROMMON to 17.4.1r.
CSCvx23605	Insyde flash tool should ignore product name while upgrading bios.
CSCvx80281	Revert bios's name from "Purley-R" to "Purley".
CSCvy73224	ConfigRegister set to 0X0 does not land on ROMMON prompt.
CSCwd69343	KGV test failure PCR0.

Table 10. ROMMON Release 17.3(3r)
Caveat ID	Description
This release addresses only internal bug fixes.

Table 11. ROMMON Release 16.12(5r)
Caveat ID	Description
CSCvp25150	Support booting of higher size images.

Cisco Catalyst 9800-40 Wireless Controller

Note

The most recent release includes fixes from all preceding releases.

Table 12. ROMMON Release 17.12(1r)
Caveat ID	Description
CSCwd69343	KGV test failure PCR0.

Table 13. ROMMON Release 17.7(3r)
Caveat ID	Description
CSCvp25150	Support booting of higher size images.
CSCvy08919	Data ports are failing during boot. ROMMON: DS31408 fails to lock to APLL 2.
CSCvz25229	Cisco Catalyst 9800-80/40 controller interfaces are going down after upgrading ROMMON to 17.4.1r.

Upgrading Field Programmable Hardware Devices for Cisco Catalyst 9800 Series Wireless Controllers

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Upgrading Field Programmable Hardware Devices for Cisco Catalyst 9800 Series Wireless Controllers

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Audience

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Related Documentation

Obtaining Documentation and Submitting a Service Request

Upgrading Field Programmable Hardware Devices Overview

ROMMON Images

Ethernet PHY Images

Upgrading Field Programmables for Cisco Catalyst 9800-L Wireless Controller

Upgrading ROMMON for Cisco Catalyst 9800-L Wireless Controllers

Before you begin

Procedure

Upgrading Ethernet PHY (Fiber)

Before you begin

Procedure

Upgrading Ethernet PHY (Copper)

Before you begin

Procedure

Upgrading Field Programmable for Cisco Catalyst 9800-80 Wireless Controller

Before you begin

Procedure

Upgrading Field Programmable for Cisco Catalyst 9800-40 Wireless Controllers

Before you begin

Procedure

Upgrading ROMMON in a High-Availability Topology

Procedure

Upgrading Ethernet PHY in a High-Availability Topology

Procedure

Resolved Caveats

Cisco Catalyst 9800-L Wireless Controller

Cisco Catalyst 9800-80 Wireless Controller

Cisco Catalyst 9800-40 Wireless Controller

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