Release Notes for Cisco Embedded Wireless Controller on Catalyst Access Points, Cisco IOS XE 17.13.x

Introduction to Cisco Embedded Wireless Controller on Catalyst Access Points


Caution


Problem Description: Authentication fails when attempting to upgrade software using the "CCO mode" in Cisco Embedded Wireless Controller (EWC) on a Cisco Catalyst Access Point (EWC-AP). This issue occurs when attempting to upgrade from a software release prior to one of the following releases: 17.3.x, 17.6.x, 17.9.5, 17.12.3, and 17.14.1.

Background: From May 1, 2024, onwards, Cisco Connection Online (CCO, known as cisco.com) will use a new authentication system for EWC-AP. This system is not backward compatible with the earlier EWC-AP software releases. EWC-AP software developed after January 31, 2024, will be able to authenticate with Cisco.com, before and after May 1, 2024. The releases include: 17.9.5 and later, 17.12.3 and later, and 17.14.1 and later.

Workaround: Download the desired EWC-AP image and load it into the EWC-AP over TFTP, SFTP, or (Desktop) HTTP.

Upgrade to one of the following releases:

  1. 17.9.5 or later

  2. 17.12.3 or later

  3. 17.14.1 or later

After the upgrade, the CCO method for upgrades will work.

For more information, see Field Notice: FN74124.

The Cisco Embedded Wireless Controller on Catalyst Access Points is a version of the Cisco IOS XE-based controller software on Catalyst access points. In this solution, a Catalyst access point (AP) that is running the Cisco Embedded Wireless Controller on Catalyst Access Points software, is designated as the primary AP. Other APs, referred to as subordinate APs, associate to this primary AP.

The Cisco Embedded Wireless Controller on Catalyst Access Points provides enterprise-level WLAN features while maintaining operational simplicity and affordability. This solution is targeted at small and medium-sized business (SMB) customers or distributed enterprises, and can be run at single site deployments.

  • The controllers come with high availability (HA) and seamless software updates. This keeps your services on always, both during planned and unplanned events.

  • The deployment can be managed using a mobile application, Cisco Digital Network Architecture (DNA) Center, Netconf/Restconf, web-based GUI, or CLI.

What's New in Cisco Embedded Wireless Controller on Catalyst Access Points, Cisco IOS XE 17.13.1

Table 1. New and Modified Software Features

Feature Name

Description and Documentation Link

Cisco Aironet Wave 2 and Catalyst Access Point Image Management

A new command is introduced to display a brief information about the AP image details:

  • show ap image details

The show ap config general command has been enhanced to view the general configuration information of all Cisco APs.

Interactive Help

The Cisco Catalyst 9800 Series Wireless Controller GUI features an interactive help that walks you through the GUI and guides you through complex configurations.

You can start the interactive help in the following ways:

  • By hovering your cursor over the blue flap at the right-hand corner of a window in the GUI and clicking Interactive Help.

  • By clicking Walk-me Thru in the left pane of a window in the GUI.

  • By clicking Show me How displayed in the GUI. Clicking Show me How triggers a specific interactive help that is relevant to the context you are in.

    For instance, Show me How in Configure > AAA walks you through the various steps for configuring a RADIUS server. Choose Configuration> Wireless Setup > Advanced and click Show me How to trigger the interactive help that walks you through the steps relating to various kinds of authentication.

The following features have an associated interactive help:

  • Configuring AAA

  • Configuring FlexConnect Authentication

  • Configuring 802.1x Authentication

  • Configuring Local Web Authentication

  • Configuring OpenRoaming

  • Configuring Mesh APs


Note


If the WalkMe launcher is unavailable on Safari, modify the settings as follows:

  1. Choose Preferences > Privacy.

  2. In the Website tracking section, uncheck the Prevent cross-site tracking check box to disable this action.

  3. In the Cookies and website data section, uncheck the Block all cookies check box to disable this action.


Supported Cisco Access Point Platforms

The following Cisco access points are supported in the Cisco Embedded Wireless Controller on Catalyst Access Points network. Note that the APs listed as primary APs can also function as subordinate APs.

Table 2. Cisco APs Supported in Cisco Embedded Wireless Controller on Catalyst Access Points

Primary AP

Subordinate AP

Cisco Catalyst 9115 Series

Cisco Catalyst 9117 Series

Cisco Catalyst 9120 Series

Cisco Catalyst 9124AXE/I/D

Cisco Catalyst 9130

Cisco Catalyst 9105AXI

Cisco Aironet 1540 Series

Cisco Aironet 1560 Series

Cisco Aironet 1815i

Cisco Aironet 1815w

Cisco Aironet 1830 Series

Cisco Aironet 1840 Series

Cisco Aironet 1850 Series

Cisco Aironet 2800 Series

Cisco Aironet 3800 Series

Cisco Aironet 4800 Series

Cisco Catalyst 9115 Series

Cisco Catalyst 9117 Series

Cisco Catalyst 9120 Series

Cisco Catalyst 9124AXE/I/D

Cisco Catalyst 9130

Cisco Catalyst 9105AXW

Cisco Catalyst 9105AXI

Cisco Catalyst Industrial Wireless 6300 Heavy Duty Series Access Points

Cisco 6300 Series Embedded Services Access Points

Table 3. Image Types and Supported APs in Cisco Embedded Wireless Controller on Catalyst Access Points

Image Type

Supported APs

ap1g4

Cisco Aironet 1810 Series

Cisco Aironet 1830 Series

Cisco Aironet 1850 Series

ap1g5

Cisco Aironet 1815i

Cisco Aironet 1815w

Cisco Aironet 1540 Series

Cisco Aironet 1850 Series

ap1g6

Cisco Catalyst 9117 Series

ap1g6a

Cisco Catalyst 9130

Cisco Catalyst 9124AXE/I/D

ap1g7

Cisco Catalyst 9115 Series

Cisco Catalyst 9120 Series

ap1g8

Cisco Catalyst 9105 Series

ap3g3

Cisco Aironet 2800 Series

Cisco Aironet 3800 Series

Cisco Aironet 4800 Series

Cisco Aironet 1560 Series

Cisco Catalyst Industrial Wireless 6300 Heavy Duty Series Access Points

Cisco 6300 Series Embedded Services Access Points

Maximum APs and Clients Supported

Table 4. Scale Supported in Cisco EWC Network

Primary AP Model

Maximum APs Supported

Maximum Clients Supported

Cisco Catalyst 9105 AWI

50

1000

Cisco Catalyst 9115 Series

50

1000

Cisco Catalyst 9117 Series

50

1000

Cisco Catalyst 9120 Series

50

1000

Cisco Catalyst 9124AXE/I/D

50

1000

Cisco Catalyst 9130

50

1000


Note


  • If 25 to 50 APs have joined the EWC network, the maximum clients on the EWC internal AP is limited to 20.

  • From Cisco IOS XE Dublin 17.12.1 onwards, the maximum supported scale in Cisco Catalyst 9120AX Series APs, Cisco Catalyst 9124AX Series APs, and Cisco Catalyst 9130AX Series APs, is reduced to 50 APs from 100 APs and 1000 clients from 2000 clients.


Compatibility Matrix

The following table provides software compatibility information:

Table 5. Compatibility Information

Cisco Embedded Wireless Controller on Catalyst Access Points

Cisco ISE

Cisco CMX

Cisco DNA Center

Dublin 17.13.x

3.0

2.7

2.6

2.4

2.3

10.6.3

10.6.2

10.6

10.5.1

See Cisco DNA Center Compatibility Information

Supported Browsers and Operating Systems for Web UI


Note


The following list of Supported Browsers and Operating Systems is not comprehensive at the time of writing this document and the behavior of various browser for accessing the GUI of the EWC is as listed below.


Table 6. Supported Browsers and Operating Systems

Browser

Version

Operating System

Status

Workaround

Google Chrome

77.0.3865.120

macOS Mojave Version 10.14.6

Works

Proceed through the browser warning.

Safari

13.0.2 (14608.2.40.1.3)

macOS Mojave Version 10.14.6

Works

Proceed through the browser warning.

Mozilla Firefox

69.0.1

macOS Mojave Version 10.14.6

Works only if exception is added.

Set the exception.

Mozilla Firefox

69.0.3

macOS Mojave Version 10.14.6

Works only if exception is added.

Set the exception.

Google Chrome

77.0.3865.90

Windows 10 Version 1903 (OS Build 18362.267)

Works

Proceed through the browser warning.

Microsoft Edge

44.18362.267.0

Windows 10 Version 1903 (OS Build 18362.267)

Works

Proceed through the browser warning.

Mozilla Firefox

68.0.2

Windows 10 Version 1903 (OS Build 18362.267)

Works

Proceed through the browser warning.

Mozilla Firefox

69.0.3

Windows 10 Version 1903 (OS Build 18362.267)

Works only if exception is added.

Set the exception.

Google Chrome

78.0.3904.108

macOS Catalina 10.15.1

Does not work

NA

Before You Upgrade

The following Remote Procedure Call (RPCs) should be used for Cisco Catalyst 9800 Series Wireless Controller and Cisco Embedded Wireless Controller:

  • Cisco Catalyst 9800 Series Wireless Controller: Use ewlc-wncd-stats within Cisco-IOS-XE-wireless-ap-global-oper.

  • Cisco Embedded Wireless Controller: Use ewlc-wncd-stats within Cisco-IOS-XE-wireless-access-point-oper.

Upgrade Path to Cisco IOS XE 17.13.x

Table 7. Upgrade Path to Cisco IOS XE 17.13.x

Current Software

Upgrade Path for Deployments with 9130 or 9124

Upgrade Path for Deployments Without 9130 or 9124

16.10.x

Upgrade first to 16.12.5 or 17.3.x and then to 17.13.x.

16.11.x

Upgrade first to 16.12.5 or 17.3.x and then to 17.13.x.

16.12.x

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

17.1.x

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

17.2.x

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

17.3.1 to 17.3.4

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x.

17.3.4c or later

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.4.x

Upgrade first to 17.6.x and then to 17.13.x.

Upgrade first to 17.6.x and then to 17.13.x.

17.5.x

Upgrade first to 17.6.x and then to 17.13.x.

Upgrade first to 17.6.x and then to 17.13.x.

17.6.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.7.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.8.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.9.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.10.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.11.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

17.12.x

Upgrade directly to 17.13.x.

Upgrade directly to 17.13.x.

Upgrading the Controller Software

This section covers the various aspects of upgrading the controller software.


Note


Before converting from CAPWAP to embedded wireless controller (EWC), ensure that you upgrade the corresponding AP with the CAPWAP image in Cisco AireOS Release 8.10.105.0. If this upgrade is not performed, the conversion will fail.


Finding the Software Version

The following table lists the Cisco IOS XE 17.13.x software for Cisco Embedded Wireless Controller on Catalyst Access Points.

Choose the appropriate AP software based on the following:

  • Cisco Embedded Wireless Controller on Catalyst Access Points software to be used for converting the AP from an unified wireless network CAPWAP lightweight AP to a Cisco Embedded Wireless Controller on Catalyst Access Points-capable AP (primary AP)

  • AP software image bundle to be used either for upgrading the Cisco Embedded Wireless Controller on Catalyst Access Points software on the primary AP or for updating the software on the subordinate APs or both

Prior to ordering Cisco APs, see the corresponding ordering guide for your Catalyst or Aironet access point.

Table 8. Cisco Embedded Wireless Controller on Catalyst Access Points Software

Primary AP

AP Software for Conversion from CAPWAP to Cisco EWC

AP Software Image Bundle for Upgrade

AP Software in the Bundle

Cisco Catalyst 9115 Series

C9800-AP-universalk9.17.13.01.zip

C9800-AP-universalk9.17.13.01.zip

ap1g7

Cisco Catalyst 9117 Series

C9800-AP-universalk9.17.13.01.zip

C9800-AP-universalk9.17.13.01.zip

ap1g6

Cisco Catalyst 9120 Series

C9800-AP-universalk9.17.13.01.zip

C9800-AP-universalk9.17.13.01.zip

ap1g7

Cisco Catalyst 9124AXE/I/D

C9800-AP-universalk9.17.13.01.zip

C9800-AP-universalk9.17.13.01.zip

ap1g6a

Cisco Catalyst 9130

C9800-AP-universalk9.17.13.01.zip

C9800-AP-universalk9.17.13.01.zip

ap1g6a

Supported Access Point Channels and Maximum Power Settings

Supported access point channels and maximum power settings on Cisco APs are compliant with the regulatory specifications of channels, maximum power levels, and antenna gains of every country in which the access points are sold. For more information about the supported access point transmission values in Cisco IOS XE software releases, see the Detailed Channels and Maximum Power Settings document at https://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-xe-17/products-technical-reference-list.html.

For information about Cisco Wireless software releases that support specific Cisco AP modules, see the "Software Release Support for Specific Access Point Modules" section in the Cisco Wireless Solutions Software Compatibility Matrix document.

Guidelines and Restrictions

Internet Group Management Protocol (IGMP)v3 is not supported on Cisco Aironet Wave 2 APs.

Embedded Wireless Controller SNMP configuration is supported in DNAC.

High memory usage on AP running Embedded Wireless Controller. Enabling crash kernel on the AP consumes additional memory on the AP. Hence, if crash kernel is enabled, the overall memory usage of the device will increase and will impact the scale numbers. On Cisco Catalyst 9130 Access Points, the memory consumption is a high of 128 MB.

During the EWC HA pair selection, after a power outage, the standby AP fails to come up in the new EWC HA pair. Another EWC capable AP becomes the standby AP and fails to come up as well. To avoid this situation, ensure that the same IP address is enforced on the active or standby APs during HA pair selection.

Interoperability with Clients

This section describes the interoperability of the controller software with client devices.

The following table describes the configurations used for testing client devices.

Table 9. Test Configuration for Interoperability

Hardware or Software Parameter

Hardware or Software Type

Release

Cisco IOS XE Dublin 17.13.x

Access Points

  • Cisco Aironet Series Access Points

    • 1540

    • 1560

    • 1815i

    • 1815w

    • 1830

    • 1840

    • 1850

    • 2800

    • 3800

    • 4800

  • Cisco Catalyst 9105AX Access Points

  • Cisco Catalyst 9115AX Access Points

  • Cisco Catalyst 9117AX Access Points

  • Cisco Catalyst 9120AX Access Points

  • Cisco Catalyst 9124AXE/I/D Access Points

  • Cisco Catalyst 9130AX Access Points

Radio

  • 802.11ax

  • 802.11ac

  • 802.11a

  • 802.11g

  • 802.11n (2.4 GHz or 5 GHz)

Security

Open, PSK (WPA2-AES), 802.1X (WPA2-AES) (EAP-FAST, EAP-TLS), WPA3.

Cisco ISE

See Compatibility Matrix.

Types of tests

Connectivity, traffic (ICMP), and roaming between two APs

The following table lists the client types on which the tests were conducted. Client types included laptops, hand-held devices, phones, and printers.

Issues

Issues describe unexpected behavior in Cisco IOS releases. Issues that are listed as Open in a prior release are carried forward to the next release as either Open or Resolved.


Note


All incremental releases will cover fixes from the current release.


Cisco Bug Search Tool

The Cisco Bug Search Tool (BST) allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data such as bug details, product, and version. The BST is designed to improve the effectiveness in network risk management and device troubleshooting. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.

To view the details of a caveat, click the corresponding identifier.

Open Caveats for Cisco IOS XE 17.13.1

Identifier

Headline

CSCwe81775

Apple devices are not deleted after sending Extensible Authentication Protocol (EAP) logoff messages.

CSCwh57076

Controller is not forwarding broadcast address resolution protocol (ARP) request to wireless client.

CSCwh63050

Controller is sending Internet Group Management Protocol (IGMP) queries using client VLAN gateway ip address that is not present in the controller and with controller macaddress.

CSCwh66453

Run state client (after successful webauth) is not able to pass traffic.

CSCwh68219

Cisco Catalyst 9100 Series AP is not processing Extensible Authentication Protocol (EAP)-Transport Layer Security (TLS) server Hello.

CSCwh74415

Per client rate limit with FlexConnect local switching APs is not working.

CSCwh88246

URL filter is not applied after invalid configuration.

CSCwh92425

Cisco Catalyst 9130 and 9136 APs do not consider power save mode.

CSCwi06785

Controller is not sending IPv4 Gratuitous ARP (GARP) or IPv6 NA for wireless client in RUN state after switchover.

CSCwi07094

Apple client is not able to connect to flex Wi-Fi Protected Access (WPA) 2 + WPA3 SSID with Simultaneous Authentication of Equals (SAE) enabled and Opportunistic Key Caching (OKC) disabled.

CSCwi16104

A dbm crash is observed at VLAN list retrieval.

CSCwi18057

4-way handshake failure, missing M3 packet.

CSCwi22847

Cisco Catalyst 9800-80 Controller crashes after receiving analytics from AP.

CSCwf95319

AP Radio 0 experiences a crash caused by a stuck beacon on the AP.

CSCwd71613

AP detects its own BSSID as malicious after a channel reset.

CSCwf90946

Cisco Catalyst 9130 AP doesnt forward 802.1x "Identity Request" with wireless phones.

CSCwh73374

Cisco Catalyst 9800-80 Controller crashes due to puntinject keepalive process.

CSCwi21444

AP traps are not getting updated to Cisco DNA Centre when AP joins the controller with misconfigured state.

Resolved Caveats for Cisco IOS XE 17.13.1

Identifier

Headline

CSCwh42002

Controller crashes with wireless network control deamons (WNCD) core while processing CAPWAP data.

CSCwh06834

Using special characters in the password while generating trustpoint generates an invalid trustpoint.

CSCwf86242

Controller reloads unexpectedly with CAPWAP window size set to 0.

CSCwh61007

Controller is crashing constantly whenever it provisions multiple APs.

CSCwh76420

Controller crashes while performing In-Service Software Upgrade (ISSU) upgrade.

CSCwf78066

Cisco DNA Center 2.3.3.7: "No radios in the selected band" message on the floor map.

CSCwh18613

Encrypted mesh pre-shared key changes each time "password encryption aes" is applied.

CSCwh56147

SNMP OID for AP location tag is missing on the controller.

CSCwh58099

After client deletion and Change of Authorization (CoA) terminiate, controller allows client reconnect.

CSCwh92459

Controller reloads unexpectedly with WNCD fault on rp_0_0.

CSCwh49810

Audit session ID changes after inter-WNCD roam.

CSCwh89539

CAPWAP messages are queued for longer than x seconds when client throttling is turned on.

CSCwh59420

Cisco Catalyst 9136 AP is crashing.

CSCwf68612

Controller reloads unexpectedly due to segmentation fault in WNCD process.

CSCwf99932

Cisco Catalyst 9120 AP: Radio1 is crashing.

CSCwf12301

WCPD tx retry count is always 0.

CSCwh87343

Cisco IOS XE Software Web UI privilege escalation vulnerability.

CSCwf36752

Terminal Access Controller Access-Control System (TACACS) failed to encrypt the secret key if we use fully qualified domain name (FQDN) as TACACS+ address when configured for first time.

CSCwf13804

Cisco Catalyst 9120 APs are randomly failing to onboard new client associations.

CSCwf99906

Network time protocol (NTP) authentication that is removed after a reload is using more than 16 bytes.

CSCwf21390

Duplicate Access-Request messages with CTS client username is seen when multiple RADIUS servers are configured.

CSCwf66661

The sm_device_count_list takes too long to populate leading to websocket termination.

CSCwh27366

AP radio firmware crashes with reset code 2.

CSCwe11213

Cisco Catalyst 9130 AP crashes due to radio recovery failure.

CSCwf13107

Cisco Catalyst 9105 AP: Radio crash is observed.

CSCwh09879

Cisco Wave 2 APs in FlexConnect mode is sending assoc-resp failure with status code 12 and AID 0 after changing country code.

CSCwh33190

Cisco Catalyst 9115 AP (Local Mode) crashes due to kernel panic.

CSCwh20306

Cisco Wave 2 AP: Cisco Hyperlocation feature is broken when Advanced Wireless Intrusion Prevention System (aWIPS) is enabled.

CSCwf59348

Cisco Catalyst 9105/9115/9120 AP: The beacon is set to Max Transmit Power Level of 128 dBm for Ireland.

CSCwf61881

Cisco Catalyst 9166D1 AP changes country code to UX domain and prevents setting it to standard power.

CSCwh74663

Cisco Aironet 3800 AP is not sending Quality of Service (QoS) data frames downstream due to RadarDetected flag as TRUE.

CSCwf83278

Client traffic fails with N+1 when AP sends CLIENT_DEL_STOP_REASSOC.

CSCwh08625

AP kernel panic crash is observed (at _raw_spin_unlock).

CSCwe24263

Cisco Catalyst 9130 AP: Inconsistent Tx power levels are advertised in beacons.

CSCwf53520

Cisco Aironet 1815 AP: Kernel panic crash is observed.

CSCwf94863

Cisco Catalyst 9115 AP: Kernel panic crash is observed (at drop_pagecache_sb+0x78/0x110).

CSCwh50681

New SSID arp0v0 is being broadcasted after an upgrade.

CSCwf60151

Memory leak with pubd on controller due telemetry connection flap.

CSCwf91445

Controller pushes accounting information for preshared key (PSK) local authentication WLANs.

CSCwf29742

Cisco Catalyst 9120 AP: Firmware crash is observed while running multicast and longeivity with more than 80 clients.

CSCwf64009

Cisco Aironet 1815 AP is leaking Remote LAN (RLAN)-VLAN traffic with looped port.

CSCwf95868

The Tx power of single- band BCM workgroup bridge (WGB) radio 0 is decreased by nearly 20 dBm after configuring antenna number.

CSCwh11858

Cisco Switch running IOS-XE software crashes when removing Fully Qualified Domain Name (FQDN) Access Control List (ACL).

CSCwf83292

Cisco Catalyst 9130 AP is not sending DHCP offer and ACK over the air to clients.

CSCwh27425

Cisco Catalyst 9115AX AP is not forwarding a part of CAPWAP data packets to the uplink direction.

CSCwf68131

Cisco Catalyst 9105AXW AP: Large number of bad blocks are detected.

CSCwh54762

A kernel panic occurs as a result of failure to synchronize (assert:"0" failed: file "wlc_fifo.c:960").

CSCwf10839

Bursts of Virtual Router Redundancy Protocol (VRRP) traffic sent from the Cisco Embedded Wireless Controller on Cisco Catalyst Access Points and Switch port get down due to storm-control action.

CSCwf07384

Wired client behind Cisco Catalyst 9105 RLAN is not able to pass traffic.

CSCwf65794

Cisco Aironet 1852 AP reloads unexpectedly due to radio failure (radio recovery failed).

CSCwf62051

Cisco Aironet 1815W AP crashes due to kernel panic.

CSCwh29924

Cisco Catalyst 9105/9115/9120 AP WGB: Antenna-a couldn't function properly if configuration is ab-antenna.

CSCwf52815

Cisco Wave 2 AP: Improve Path Maximum Transmission Unit (PMTU) discovery mechanism to be able to honor the Internet Control Message Protocol (ICMP) unreachable maximum transmission unit (MTU) value.

CSCwh20934

CiscoWave 2 APs are reloading due to Systemd critical process crash.

CSCwh35072

Cisco Aironet 3800 AP reloads unexpectedly due to Fast Interrupt Request (FIQ)/Non-Maskable Interrupt (NMI) reset.

CSCwf93992

Cisco Aironet 2800 APs in FlexConnect mode are not processing Extensible Authentication Protocol (EAP)-Transport Layer Security (TLS) fragmented packets if delay is more than 50 ms.

CSCwf81866

Radio 0 WGB configuration is not backed up correctly when doing a TFTP backup of the configuration.

CSCwf63818

Cisco Aironet 1832 AP: Kernal panic crash is observed.

CSCwh61011

Cisco Catalyst 9120 and 9115 APs unexpectedly disjoins from the controller and is not able to establish Datagram Transport Layer Security (DTLS again.

Troubleshooting

For the most up-to-date, detailed troubleshooting information, visit the Cisco TAC website at:

https://www.cisco.com/en/US/support/index.html

Go to Product Support and select your product from the list, or enter the name of your product. Look under Troubleshoot and Alerts to find information about the problem that you are experiencing.

Related Documentation

Information about Cisco IOS XE is available at:

https://www.cisco.com/c/en/us/products/ios-nx-os-software/ios-xe/index.html

All the support documentation for Cisco Catalyst 9100 Access Points are available at: https://www.cisco.com/c/en/us/support/wireless/catalyst-9100ax-access-points/tsd-products-support-series-home.html

Cisco Validated Designs documents are available at:

https://www.cisco.com/go/designzone

Cisco Embedded Wireless Controller on Catalyst Access Points

For support information, see the following documents:

Installation guides for Catalyst Access Points are available at:

https://www.cisco.com/c/en/us/support/wireless/catalyst-9100ax-access-points/products-installation-guides-list.html

For all Cisco Wireless Controller software-related documentation, see:

https://www.cisco.com/c/en/us/support/wireless/catalyst-9800-series-wireless-controllers/tsd-products-support-series-home.html

Wireless Products Comparison

Cisco Access Points–Statement of Volatility

The STATEMENT OF VOLATILITY is an engineering document that provides information about the device, the location of its memory components, and the methods for clearing device memory. Refer to the data security policies and practices of your organization and take the necessary steps required to protect your devices or network environment.

The Cisco Aironet and Catalyst AP Statement of Volatility (SoV) documents are available on Cisco Trust Portal at https://trustportal.cisco.com/c/r/ctp/trust-portal.html#/.

You can search by the AP model to view the SoV document.

Cisco Connected Mobile Experiences

Cisco Connected Mobile Experiences Documentation

Cisco DNA Center

Cisco DNA Center Documentation

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  • To find warranty information for a specific product or product family, access Cisco Warranty Finder.

Cisco Bug Search Tool

Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software.