700-250 SMBS

1.1   Understand market trends influencing the SME sector

1.2   Differentiate partner roles and types within the Cisco ecosystem

1.3   Understand Cisco's partner strategy and its alignment with SMB objectives

1.4   Understand Managed Service Provider opportunities and service-centric approaches

2.1   Examine strategies for enabling employees to maximize their potential

2.2   Understand methods of enhancing physical and digital workspaces

2.3   Understand how to empower IT teams to facilitate efficient operations

3.1   Analyze the key benefits that Cisco SMB experiences offer

3.2   Understand specific solutions within Cisco SMB experiences and their functionalities

3.3   Understand how SMBs can leverage Cisco SMB experiences to their advantage

4.1   Recognize the increasing importance of hybrid workforce experiences

4.2   Recognize how hybrid experiences cater to the needs of SMBs

4.3   Determine cross-selling and upselling strategies tailored for the SMB market

4.4   Understand the application of hybrid solutions across diverse industries and verticals

5.1   Identify challenges faced by SMBs with remote or distributed teams

5.2   Evaluate experiences, products, and opportunities

5.3   Determine strategies for cross-selling and upselling in the remote SMB market

5.4   Examine remote solutions in various industries and verticals

6.1   Understand digital security solutions tailored for SMBs

6.2   Understand physical security and environmental solutions

6.3   Determine strategies to cross-sell and upsell secure solutions

6.4   Analyze the application of secure solutions across different industries and verticals

7.1   Interpret data to extract meaningful insights for informed decision-making

7.2   Understand Cisco's smart portfolio

7.3   Determine cross-selling and upselling strategies for the smart SMB market

7.4   Recognize real-world use cases that demonstrate the benefits of smart solutions

8.1   Understand Cisco's role in ensuring application security, accessibility, and resiliency

8.2   Identify key applications relied upon by SMBs

8.3   Determine positioning strategies for Cisco offerings within SMB accounts

8.4   Recognize case studies and success stories that showcase application performance

9.1   Understand Cisco's go-to-market strategies tailored for SMBs

9.2   Identify essential marketing tools and resources available to support SMB initiatives

9.3   Understand the importance of the customer experience in business expansion

9.4  Leverage digital marketing resources

10.1   Understand MSP and services opportunities within Cisco's offerings

10.2   Understand the process of building an effective MSP practice

10.3   Describe different models for creating and consuming services

10.4   Understand buying and pricing programs

Exams are proctored, timed, and delivered in a secure environment. Most exams last approximately one to two hours. Lab exams typically last eight hours. Lab exams are Pass/Fail and results are available online (using login) within 48 hours.

• Candidates must acknowledge the Cisco Certifications and Confidentiality Agreement online at the authorized testing center prior to taking any Cisco Certification exam. Candidates who do not agree will not be able to proceed with the exam and a refund will not be provided. Signing this legal agreement is required.
• An Exam Tutorial is available to demonstrate the various question formats.
• Candidates will be provided with an erasable note board and marker for notes and calculations to assist them as they answer the questions.
• At the completion of the testing session, candidates will receive a score report that includes a score breakout by exam section and the passing score for the given exam. 

Cisco written exams

Pearson VUE administers all Cisco exams except CCIE lab exams. Pearson VUE offers two ways to pay for an exam:

• Use your credit card when registering for an exam
• Prepay for your exam before you schedule it by purchasing an exam voucher using your Cisco Learning Credits

CCIE lab exams

CCIE Lab exam payment, cost and registration information is found on our CCIE Book Your Exam resource page.

Exam vouchers - Learning Credits

Cisco customers and learning partners can redeem their Cisco Learning Credits for certification exam vouchers.

You can usually schedule an exam up to six weeks in advance and as late as the same day.

• For written exams details, visit Exam Registration Information.
• For CCIE Lab Exams, visit the CCIE website.
• Candidates who fail an exam must wait a period of 5 calendar days, beginning the day after the failed attempt, before they may retest for the same exam.
• Candidates who fail any CCIE or CCDE written exam must wait for a period of 15 calendar days, beginning the day after the failed attempt, before retaking the same exam.

• Every written proctored exam passed equals a Specialist certification.
• Within 24 hours of passing your certifying exam you will receive an email advising you on the next steps. You must complete the steps to trigger the fulfillment process.
• The Cisco Certification Tracking System records exam and certification status. Keep your contact information up to date to receive notifications about your certification.
• After you’re certified, you will be authorized to use the Cisco Certification logo that identifies your status. Before using a logo, you must read and acknowledge the Cisco Certifications Logo Agreement. You can download logos through the Certifications Tracking System.

Visit our Certification Fulfillment and Benefits page to learn more about the certification fulfillment process and the benfits you'll receive.

• Yes. Exam expiration dates help us make sure that candidates complete multi-exam certifications within a given time frame.
• Exams for associate, specialist and professional level certifications are valid for three years from the date you pass.
  
• For CCIE written exam expiration information, visit the CCIE Exam Information page.