Black Belt Academy helps Cisco partners and distribution in selling, deploying, troubleshooting and renewing the latest technology and software solutions with enablement tools and programs required for back-end operations to better assist our joint customers.
Only Cisco partners with a CCO ID can access Black Belt training.
Black Belt Academy consolidates all architecture trainings and structures it by role so that all the latest partner enablement content can be accessed in one place. Academy trainings cater to a variety of roles, including pre-sales, sales, deployment, troubleshooting, customer experience, and marketing. Trainings are provided in a simplified three-step framework to ease your journey to become proficient in Cisco solutions.
To select trainings relevant for your role, become a partner or log in.
Role | Track |
---|---|
Engineering | Presales, deployment/FE, support/TAC, PSS/TAC |
Sales | AMs, RMs, PSS, BDMs |
Customer Experience (CX) | CSEP, CSM, renewals manager |
Distribution | Marketeer, tech presales, account manager, CX specialist |
Business architect | Tool, engagement, method |
New hire | Sales New Hire Acceleration Program SNAP (foundation or graduate intro to Cisco portfolio |
Operations | Deal manager (GPR), software practice lead, partner admin, asset manager, CXO |
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While CCXA, XP, and IE certifications are foundational to building an understanding of Cisco technologies, Black Belt Academy acts as the bridge that brings you to the latest solutions by Cisco at zero cost.
Black Belt Academy trainings are available for learners from Cisco's partners and distributors. It requires a Cisco login associated with your partner or distributor company.
You can begin by navigating to Black Belt Academy on SalesConnect (become a partner or log in) and browsing our Black Belt training catalog by role. Trainings are provided in a simplified three-stage framework. You can start by registering for stage 1 Black Belt learning maps per your role and architecture focus to ease your journey to become proficient in Cisco solutions.