Hybrid Work Index

Forms of Effective Collaboration

What’s happening

While meetings dominate synchronous collaboration, events and cloud calling are also widely used. Calling is still one of the most important ways that people around the world communicate and it is the backbone of countless business-critical workflows across many industries. Many organizations have accelerated their move to cloud calling in order to reap advantages such as fast feature deployment, centralized management, and solution scalability.

The impact

Having flexibility and choice of synchronous and asynchronous collaboration options from the cloud allow you to deliver a modern calling experience from anywhere.

What you can do

• Make sure that your hybrid work platform offers collaboration choices that support flexibility in calling, messaging, meetings, events, asynchronous video, polling, whiteboarding, etc., so that users can work in a way that makes the most sense for them.
• If you have an on-premise calling infrastructure and want to move to the cloud, make sure you find a partner that can help you migrate, according to your timeline and needs.
• Ensure your hybrid work platform delivers the kind of experience that people anticipate without interruption or degraded experience.
• Optimize experiences with applications, networks, and security that are scalable, reliable, and well-supported.