Integrator
Integrators build solutions that solve business problems using their unique expertise.
Provider
Providers deliver as-a-service and managed solutions with flexible consumption options, powered by Cisco.
Developer
Developers build unique solutions and applications on Cisco platforms to deliver customer-specific business outcomes.
Advisor
Advisors provide expert market and business consulting services.
Learning
Learning partners enable end-user success through training and education.
Consultants
Consultants provides business and technology consulting capabilities well before the systems integration phase.
Digital solutions integrators
DSIs are niche consulting companies with specialized focus on workflows for industries/critical business processes. They specialize in making digital business transformation a reality. They help integrate digital capabilities across all business operations and are experts at driving those conversations with customers in new buying centers and line-of-business.
Global industry partners
GIPs lead Cisco’s market penetration into industry verticals through their RTM by integrating Cisco technologies into their operational technology solution platforms.
Independent hardware vendors
IHVs specialize in hardware-based solutions. The hardware might be combined with Cisco platforms to provide customers with integrated systems or appliance stack. Typically, this is a meet-in-the-channel model.
Independent software vendors
ISVs specialize in developing and selling software solutions. The software might be integrated with Cisco platforms to enable more capabilities for customers, or it could be that Cisco features are part of the ISV application modernization and re-architecting roadmap. Some ISVs are on the Cisco GPL, but most meet in the channel.
IT resellers
IT resellers partner with a resale contract agreement with Cisco to resell Cisco technology and services.
Service providers
SPs specialize in large-scale deployment of communications and technology solutions built on Cisco platforms.
Systems integrators
SIs create complex information systems that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.
Cisco portfolio for financial services: What can we help you solve today?
Converged physical and digital journey
Workplace transformation
Risk, compliance, and supervision
AI and observability
- Explore the use cases
- Explore the architectures
- __________
-
Converged physical and digital journey
-
Workplace transformation
-
Risk, compliance, and supervision
-
AI and observability
Digital channel engagement
Modern financial customer journeys often start on digital channels supported by integrated customer interaction capabilities, including AI-enabled conversational chatbots and virtual agents.
How AI is Transforming Digital Engagement
Learn and understand the fundamentals of Artificial Intelligence for customer engagement.
Business overview
-
Industry drivers
- Consumer expectations for digital financial services experiences
- Continuing digitization of financial services product sales and service
- Rise of neobanks, digital insurers, and digital native competition
- Rising expectations for more sustainable business execution
-
Business needs
- Engage customers over their preferred channel
- Increase product availability on digital channels
- Drive organic growth through extended reach
- Accelerate sales with lower cost
- Support more sustainable business practices
-
Capabilities
- Integrate two-way communications and AI-assisted collaboration into digital channels
- Chat escalation to live contact center agents with contextual AI summarization leveraging natural language processing (NLP)
- Integrate backend systems into enhanced self-service messaging workflows
- AI assists developers with auto-code generation to help train chatbots used in workflows
- Gain high resolution visibility into network and application performance
- See and remediate network interruptions that impact a customer's digital journey
-
Business outcomes
- Improve profitability by lowering cost-to-serve and improving containment rate
- Capture greater product wallet share and expand customer base
- AI assistance improves customer self-service and satisfaction, reducing need for human intervention
- Assured user experience on digital channels for traditional and performance-sensitive applications
- Fewer customer branch visits benefits Scope 2 sustainability goals
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief financial officer
- Chief sustainability officer
- Head of digital channels
- Head of mobile banking/wealth app development
- Head of contact center
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Digital experience assurance |
Cisco Provider Connectivity Assurance Cisco ThousandEyes |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Client Cisco Secure Endpoint Cisco Umbrella |
|
Unified location cloud |
Cisco Spaces |
|
Customer interaction management |
Webex Connect Webex Engage |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
ThousandEyes Implementation Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Branch reimagined
Reimagined branches offer interactive customer experiences through enhanced employee collaboration and journey orchestration, boosting operational efficiency, sustainability, and business execution.
Business overview
-
Industry drivers
- Customer-centric branch transformation and engagement
- Branch integration into an omnichannel delivery strategy
- Customer desire for greater access to advisory services
- Streamline sale of more complex financial products
-
Business needs
- Improve customer engagement anywhere inside the branch
- Address any customer need in a single branch visit
- Consistent performance of mobile banking applications inside branches
- Operational resilience across the branch network
-
Capabilities
- Deliver engaging self-service capabilities to branch customers
- Secure wireless that allows customers and employees to engage using mobile devices
- Onboard customers through personalized captive portals and mobile app SDK integration
- AI-based network predictive analytics that help ensure branch uptime
- Provide on-demand video access to remote financial experts
- Improve front/mid-office collaboration thru AI-powered collaboration tools
- See and remediate network interruptions impacting application performance or customer experiences in the branch
-
Business outcomes
- Seamless integration of customer journeys across physical and digital channels
- Grow advisory-led sales of higher-margin financial products
- Increase NPS and customer satisfaction through high-value interactions
- Accelerate collaboration between front and mid-office teams
- Reduced network downtime and improved service reliability result in increased user satisfaction
-
Stakeholders
- CIO/CTO
- Chief financial officer
- Head of of branch strategy/branch operations
- Head of of branch applications
- Head of customer experience/banking channels
- Line-of-business leaders (mortgage, wealth, insurance)
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Media players for signage |
Wipro VisionEDGE (SolutionsPlus) |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Digital experience assurance |
Cisco ThousandEyes |
|
Network security |
Cisco Identity Services Engine (ISE) Cisco Secure Network Analytics |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Endpoint Cisco Umbrella |
|
Unified location cloud |
Cisco Spaces (venues, ACT, app SDK) |
|
Collaboration solutions Special offers above |
Cisco Board Series Cisco Desk Series Cisco Room Kit Series Webex Suite |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Omnichannel contact center experience
Equip contact center agents working from any location with intelligent, AI-assisted capabilities that improve agent well-being and elevate omnichannel journeys to deliver experiences that delight customers.
Business overview
-
Industry drivers
- Customer demand for more ways to access the breadth of financial services
- Improving job satisfaction and retention of high-stress contact center agent roles
- Offset the sales and service impact of having fewer branches
- Leverage data, analytics, and AI in the contact center to improve customer service
-
Business needs
- Seamless integration of contact center into customer journeys
- Reduce the cost of customer interactions while improving customer satisfaction
- Turn data into insights that improve resource allocation
- Consolidate secure messaging and voice platforms
- Take advantage of hybrid work to attract and retain skilled agents
- Support more sustainable business practices
-
Capabilities
- Converged agent desktop to simplify communications, collaboration, and data access including voice, video, chat, text messaging, and email
- Visibility of customer activity across physical and digital channels
- AI-powered agent burnout detection
- Escalate chats to contact center agents with contextual AI summarization
- Divert branch phone traffic for centralized reception and management
- See, understand, and address any network issues impacting customer/agent engagements
-
Business outcomes
- Increased agent well-being for higher retention and agent productivity
- AI-assisted agents accelerate issue resolution and help improve customer experience scores
- Work-from-home agents lower travel-related emissions and real estate costs
- Improve contact center uptime by ensuring greater application and infrastructure resilience
-
Stakeholders
- Chief digital officer
- Chief marketing officer
- Chief sustainability officer
- Chief experience officer
- VP of contact center
- VP of customer satisfaction
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Endpoint Cisco Umbrella |
|
Collaboration |
Cisco 7800/8800 Series IP Phones Webex Desk Cameras Webex Desk Series Webex Headset 900, 700, 500 Series |
|
Calling |
Cisco Unified Communications Manager Webex Cloud Calling |
|
Customer experience |
Webex Connect Webex Contact Center Webex Workforce Optimization |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Secure, sustainable branches and facilities
Intelligent automation of workplaces enhances experiences and advances sustainability. Secure connectivity protects users, devices, and applications against cyber threats, facilitating hybrid work.
Business overview
-
Industry drivers
- Sustainability expectations of consumers and shareholders is increasing
- Both employees and customers demand safe and healthy workspaces
- Maintaining branch profitability as the role of the branch evolves
- Protecting employees and customers from increasing cyber threats
-
Business needs
- Create a productive and inviting workspace
- Meet corporate sustainability goals by reducing greenhouse gas (GHG) emissions
- Support or maintain WELL and LEED certifications
- Granular, real-time, vendor-agnostic data insights on energy consumption for optimizations and reporting purposes
- Enable on-site electric vehicle (EV) charging and outdoor environmental/asset monitoring
- Protection for users and devices against formidable cybersecurity threats
-
Capabilities
- Gain insights into space utilization from analysis of sensor, camera, network, and collaboration endpoint data
- Utilize networking infrastructure for data connectivity and power for lights, window shades, and collaboration devices
- Real-time energy consumption and cost dashboard across campus and branch
- Energy management with AI-driven, granular data insights to support energy efficiency at scale
- Support EV charging infrastructure
-
Business outcomes
- Lower energy consumption and water usage, help reduce waste, and meet sustainability goals
- Improved client and member experience, and increased employee satisfaction
- Optimize real estate footprint informed by space utilization metrics
- Improve operational resiliency and cybersecurity for branches
-
Stakeholders
- COO/CTO/CISO
- CIO of infrastructure
- Chief financial officer
- Chief sustainability officer
- SVP of IT operational risk
- Facilities management
- Verticalized stakeholders (groups that can see improvements in their business)
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Analytics |
Splunk data platform |
|
Network security |
Cisco Identity Services Engine (ISE) Cisco Secure Network Analytics |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Endpoint |
|
Cloud edge |
Cisco Umbrella |
|
Unified location cloud |
Cisco Spaces |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Accelerate virtual and collaborative workflows
Enable bankers and financial associates to seamlessly communicate and collaborate in real time with support teams and external partners globally, around the clock.
Business overview
-
Industry drivers
- Increase cross-LOB collaboration; improve operational efficiency to increase agility
- Attract new talent to ensure knowledge transfer of industry and organizational expertise
- Need for branch staff training and video broadcast
- Time and expense constraints associated with travel
- Improve sustainability of business operations
-
Business needs
- Retain talent by delivering desirable employee experiences
- Promote flexible work schedules to aid business continuity
- Adopt intuitive collaboration solutions to remove friction
- Share the full expertise of the financial services institution in customer interactions
- Improve compliance metrics through better data and analysis
- Support more sustainable business practices
-
Capabilities
- Enable associates to collaborate from any location on any device using voice, video, meetings, and messaging capabilities
- Integrate collaboration tools into business workflows to accelerate business processes
- Improve productivity using AI assistants to auto-summarize conversations and generate action items for meetings
- Deliver optimal associate experiences using AI-enabled, industry-leading video endpoints
-
Business outcomes
- More collaborative decision-making through collaboration tools that enhance process automation capabilities
- Lower headcount turnover from more engaged and satisfied employees
- Improve communication effectiveness and increase productivity thru AI assistance
-
Stakeholders
- Chief digital officer
- CIO/CISO
- Chief HR officer
- Chief financial officer
- Chief sustainability officer
- Chief experience officer
- EVP of retail and commercial banking
- SVP of collaboration technologies/contact center
- Head of IT operations
- Head of telecommunications
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Network security |
Cisco Identity Services Engine (ISE) Cisco Secure Network Analytics |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Endpoint Cisco Umbrella |
|
Collaboration solutions Special offers above |
Cisco Board Series Cisco Desk Series Cisco Room Kit Series Webex Suite |
|
Call control |
Cisco Unified Communications Manager Webex Cloud Calling |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Video surveillance and safety
Protect your employees, customers, and assets with intelligent cameras and analytics that monitor facilities, analyze movement patterns, and detect threats faster.
Business overview
-
Industry drivers
- Ensure customer and associate safety
- Proactively protect brand value and physical assets
- Protect against fraudulent activities by employees and customers
-
Business needs
- Improve detection of visual events including fraud detection, vault and safety box activity, and ATM monitoring
- Correlate surveillance video to events including transaction stamping, building entries, and sensor events
- Provide comprehensive surveillance for dynamic business execution within the branch or office
-
Capabilities
- AI-powered real-time video anomaly detection
- AI can monitor branches and facilities to detect and monitor queue growth, dwell time, and loitering
- AI based logic and compute available on-camera and at the edge saving bandwidth and increasing efficiency of investigations
- Support investigations with automated and intelligent video analytics and location services
- Easy-to-deploy IP cameras providing indoor and outdoor surveillance
- Cloud-based management of video surveillance cameras
-
Business outcomes
- Integrate physical security and network operations for better visibility into security threats, better control of physical security technology, improved cost control, and an improved user experience
- Enable remote access to surveillance footage by consolidating video surveillance onto the network
- Faster detection of potential security risks or safety hazards from AI enhancements
- Strengthen evidence for compliance and criminal prosecution
- Reduced operational costs, risk, and liability
- More responsive and effective internal/external emergency communications
-
Stakeholders
- Chief financial officer
- VP of facilities
- VP of loss prevention/security
- VP of branch strategy
- VP of branch operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
Video surveillance cameras |
Meraki MV Cameras |
|
IoT sensors |
Meraki Sensors |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Branch, ATM, and drive-through analytics
Optimize branch operations with insights into customer and employee traffic for improved sales, marketing, service, and staffing decisions.
Business overview
-
Industry drivers
- Customer-centric branch transformation and engagement
- Desire to understand customer behavior in/near the branch
- Improve execution and efficiency of the branch, including self-service
-
Business needs
- Gain visibility of customer and employee activity in the branch
- Correlate traffic flows with branch segmentation strategies
- Tailor banking experiences with personal and contextual information to increase brand affinity
-
Capabilities
- Understand presence, proximity, and location of customers and associates in branches and other locations
- Utilize footfall, dwell-time, and queue-length analytics to drive marketing and staffing decisions
- Assess effectiveness of marketing content on digital signage through correlation to branch traffic patterns
-
Business outcomes
- Improved staff resourcing in branches based on traffic patterns and analytics
- Reduced wait times and potentially labor costs
- Better visibility of customer behavior
- Quantified results from marketing initiatives
- Improved customer experience scores
-
Stakeholders
- CIO/CTO
- Chief digital officer
- Chief marketing officer
- Head of branch strategy/branch operations
- Head of customer experience/banking channels
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
Intelligent video cameras |
Meraki MV Cameras |
|
IoT sensors |
Meraki Sensors |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Unified location cloud |
Cisco Spaces |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Anti-money laundering (AML) regulatory compliance
- Overview
- Business overview
- Products and services
- __________
Financial institutions need purpose-built tools for monitoring and measuring compliance with AML, KYC, PCI, T+1 Settlement, and evolving global operational resilience regulations that hold institutions to higher standards of speed, resilience, and transparency.
Business overview
-
Industry drivers
- New regulations mandating enhanced prudential standards around operational resilience
- Risk of fines and loss of customer trust resulting from non-compliance
- Address compliance without hindering business agility
- Growing complexity of compliance and regulatory monitoring and reporting infrastructure
-
Business needs
- Need for comprehensive, institute-wide compliance strategies for evolving regulations
- Complete visibility into all compliance insights
- Keep complex systems up and running while complying with changing regulations
- Having a consolidated view of all data to ensure compliance
-
Capabilities
- Set up alerts and document defined measures on critical data while continuously assessing risk management effectiveness
- Identify deviations from established risk tolerance levels and trigger automated alerts or reports to track progress and to document them
- Optimize data storage and retrieval strategies to accelerate compliance audits
- Monitor system changes and automatically correlate them with change requests
-
Business outcomes
- Support compliance with new and existing mandates
- Assess and validate risk management measures
- Continuous compliance and risk management
- Assist in maintaining complex systems operational while complying with regulations
- Know when data-driven controls are not compliant
-
Stakeholders
- Risk and compliance departments (specific to regulation)
- Internal audit
- Internal compliance
- Trading departments
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Platform |
Splunk Cloud Splunk Enterprise |
|
Observability |
Splunk Application Performance Monitoring Splunk Infrastructure Monitoring Splunk IT Services Intelligence Splunk Log Observer Connect Splunk On-Call Splunk Real User Monitoring Splunk Synthetic Monitoring |
|
Security |
Splunk Asset and Risk Intelligence Splunk Attack Analyzer Splunk Enterprise Security Splunk Security Essentials Splunk SOAR Splunk User Behavior Analytics |
|
Integrations |
Splunkbase |
Cisco Services
| Category | Splunk Services |
|---|---|
|
Success Plans |
Premium Success Plan |
|
Standard Success Plan |
|
|
Professional Services |
Accelerator Guides |
|
Assigned Expert Service |
|
|
Implementation and Integration Services |
|
|
On-Demand Services (ODS) |
|
|
Strategic Technical Advisory Service |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Financial crime and fraud
- Overview
- Business overview
- Products and services
- __________
A predictive data analytics and observability platform with advanced Al empowers teams to combat sophisticated fraud and rising financial crimes, build robust risk indicators, and implement effective measures to significantly lower fraud rates across strategic domains.
Business overview
-
Industry drivers
- Significant reputational risk and financial penalties resulting from financial crime and fraud
- Security threats and financial crime are on the rise, especially with the advancements in AI
- Detect, investigate, and respond to security incidents and financial crime threats
-
Business needs
- Protect reputation impact and safeguard the balance sheet
- Detect and prevent fraud and improve fraud posture
- Enable fusion centers operation (financial crime and security under one umbrella)
-
Capabilities
- Track end-to-end digital journeys that constitute financial crime
- Leverage AI/ML by empowering teams to detect suspicious activity using all relevant data to build risk indicators and apply risk scoring
- Significantly reduce effective fraud rates by supporting AML practices and detecting wire fraud, account abuse, and credit card fraud
- Establish a data environment where insight is aggregated, reusable, and easily repurposed by multiple teams
-
Business outcomes
- Significantly reduce account abuse and account takeovers lowering effective fraud rates
- Accelerate detection, investigation, and response to security incidents and financial crime
- Increase revenue by improving fraud posture, reducing crime and fraud, and protecting customer and institutional assets
- Support cross-functional collaboration between fraud and cybersecurity teams (fusion center)
-
Stakeholders
- Fraud and risk departments
- Financial crime and AML departments
- Risk and compliance department
- Cybersecurity departments
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Platform |
Splunk Cloud Splunk Enterprise |
|
Observability |
Splunk Application Performance Monitoring Splunk Infrastructure Monitoring Splunk IT Services Intelligence Splunk Log Observer Connect Splunk On-Call Splunk Real User Monitoring Splunk Synthetic Monitoring |
|
Security |
Splunk Asset and Risk Intelligence Splunk Attack Analyzer Splunk Enterprise Security Splunk Security Essentials Splunk SOAR Splunk User Behavior Analytics |
|
Integrations |
Splunkbase |
Cisco Services
| Category | Splunk Services |
|---|---|
|
Success Plans |
Premium Success Plan |
|
Standard Success Plan |
|
|
Professional Services |
Accelerator Guides |
|
Assigned Expert Service |
|
|
Implementation and Integration Services |
|
|
On-Demand Services (ODS) |
|
|
Strategic Technical Advisory Service |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Generative AI model governance
- Overview
- Business overview
- Products and services
- __________
Empower IT, security, and compliance teams to deliver secure generative AI capabilities ensuring control of sensitive data and responsible AI practices with visibility into usage and cost.
Business overview
-
Industry drivers
- Leverage AI assistance and augmentation to increase workforce productivity and business agility
- Protecting against unauthorized and improper uses of generative AI
- Desire to leverage AI capabilities from fintech solution partners and vendors for differentiation
-
Business needs
- Alleviate "shadow AI" usage concerns through greater visibility and control over model use
- Centralized generative AI policy management and governance
- Monitor the use of the generative AI applications for compliance
- Control over sensitive data such as personally identifiable information (PII), corporate data, and intellectual property
-
Capabilities
- Provision generative AI assistants for out-of-the-box use with leading LLMs
- Provide trustworthy, abstracted APIs for business app developers and generative AI applications
- Generative AI prompt intelligence and monitoring
- Configuration of retrieval-augmented generation (RAG) and organizational data sources
- Audit trail and key-metrics tracking of all user requests with correlation to LLM usage costs
-
Business outcomes
- Harness the power of GenAI applications in a secure, trusted, and controlled environment
- Ensure policy control effectiveness, analytics of business and operational metrics, and security of GenAI-connected systems and data
- Leverage GenAI assistants to boost productivity in a compliant manner with the backing of internal business data
- Enable business applications to interact with LLMs or RAG configs in a consistent and compliant manner
-
Stakeholders
- CXOs
- Head of AI/innovation
- Head of fintech partnerships
- VPs/directors of IT, security, compliance, and data teams
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
SaaS solution |
Motific (from Outshift by Cisco) |
|
Cloud edge |
Cisco Umbrella |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Secure communications compliance
Enable secure and compliant internal and external e-communications on digital channels using meeting and messaging tools that help address financial regulations and governance requirements.
Business overview
-
Industry drivers
- Consumer expectations for interactive digital banking experiences
- Use of personal mobile devices for work communications
- Control usage of unauthorized communication platforms on mobile devices
- Avoid regulatory audits and potential fines
-
Business needs
- Support customer preferences for using social chat
- Comply with record-keeping rules and regulations for messaging
- Support BYOD policies as part of flexible hybrid work strategy
-
Capabilities
- Meeting/messaging recording and retention
- Ethical firewall support within collaboration messaging spaces
- Embed secure messaging into platforms via APIs to improve compliance
- Code generation powered by GenAI enables conditional logic with built-in protections
- Analyze e-communications against compliance rules
- Enable compliance sampling of AI-enabled chat summarization
-
Business outcomes
- Protect the institution from compliance violations and fines
- Enable the use of personal mobile devices for compliant communications
- Increase the number of approved messaging channels (SMS, RCS, WhatsApp, etc)
- Chat summarization reduces message store size
- Reduce dependence on external code repositories
-
Stakeholders
- COO/CTO/CISO/CIO
- Chief legal officer
- Chief financial officer
- Chief customer officer
- Chief marketing officer
- SVP of digital channels
- Head of mobile app development
- SVP of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Network security |
Cisco Identity Services Engine (ISE) Cisco Secure Network Analytics |
|
User and endpoint protection |
Cisco Secure Access Cisco Secure Endpoint Cisco Umbrella |
|
Collaboration solutions Special offers above |
Webex Connect Webex Control Hub Webex Meetings |
|
Call control |
Cisco Unified Communications Manager Webex Cloud Calling |
|
Integration services |
Cisco DevNet |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Support Services for Collaboration |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Sovereign, hybrid, and multicloud
Financial institutions need resilient, cloud-neutral architectures that enable data sovereignty, security, compute, and connectivity across on-premises data centers and multi-cloud environments.
Business overview
-
Industry drivers
- Country data residency regulations
- Digitization and fintech partnerships
- Continuing shift to cloud consumption models
-
Business needs
- Keep data within a country’s borders to meet regulatory requirements
- Provide workforce with access to mission-critical applications from any location
- Integrate and secure cloud-native fintech solutions
- Lower data center operational costs and reduce capital expenses
- Modernize application portfolio
-
Capabilities
- Multicloud connectivity and cloud user on-ramp
- Security for clouds, applications, and workloads
- Scalable connectivity, and network and service layer convergence
- Converged visibility for application, security, and network operations
- High-resolution, predictive visibility into network and application performance
- Infrastructure-as-code for DevOps
- AI-driven automation and orchestration for hybrid and sovereign clouds
-
Business outcomes
- Greater business agility from cloud computing and consumption
- Improve time-to-market via fintech partnerships
- Data stays within a country’s border
- Reduce energy consumption and improve sustainability
- Capex and Opex reductions (less equipment, power, space, and management)
-
Stakeholders
- CIO/CISO/CTO
- Chief financial officer
- Heads of cloud engineering and cloud operations
- Head of cloud application development
- Head of fintech and ISV partnerships
- Head of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco 8000 Series Routers Cisco Aggregation Services Router (ASR) 9000 Series Cisco Routed Optical Networking Cisco Coherent Pluggable Optics |
|
Security edge |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Data center switching |
Cisco Nexus 9000 Series Cisco Nexus 7000 Series Cisco Nexus 3000 Series |
|
Data center fabric |
Cisco MDS 9000 Series Cisco Nexus Dashboard Fabric Controller |
|
Compute |
Cisco Unified Computing System (UCS) B-Series, C-Series, and X-Series Servers |
|
Automation and orchestration |
Cisco Application-Centric Infrastructure (ACI) Cisco Crosswork |
|
Management |
Cisco Crosswork Network Automation Cisco Crosswork Network Controller Cisco Intersight Workload Optimizer |
|
Digital experience assurance |
Cisco Provider Connectivity Assurance Cisco ThousandEyes |
|
Security Special offers above |
Cisco Firewalls Cisco Hypershield Cisco Multicloud Defense |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Open banking and payments
- Overview
- Business overview
- Products and services
- __________
Ensure API availability and security for open banking compliance. Gain full transaction lifecycle visibility across applications and systems to preempt performance issues using AI-driven troubleshooting and anomaly detection.
Business overview
-
Industry drivers
- Customer demand for real-time payments (RTP) and compliance with SWIFT ISO 20022 standard
- RTP and banking-as-a-service (BaaS) are new business and competitive differentiation opportunities
- Regulatory requirement in EU (PSD2 directive) for open banking and payments
- Rising threats in money laundering and the financing of terrorism worldwide
-
Business needs
- Ensure the performance and security of consumer-facing financial applications
- Build modern financial services products on top of any kind of infrastructure including multicloud and on-premises
- Investigate and understand user accounts and the relationships between users, devices, and actions
- Monitor availability and security APIs used to facilitate open banking and comply with regulatory requirements
- Enable iterative and agile product development
-
Capabilities
- Gain full visibility across all data--regardless of location, type, or format--in real time
- Improve business performance and process monitoring with advanced data analytics
- Deliver always-on IT operations and improve infrastructure integrity
- Optimize security posture and reduce exposure to fraud with proactive threat detection and automation response
- Use assisted workflows to narrow down the cause of a problem
-
Business outcomes
- Increase revenue by improving and protecting end user experience
- Increase revenue by reducing time to market and customer churn risk
- Reduce costs by improving recovery metrics (MTTD/MTTR)
- Reduce costs by improving developer and site reliability engineer (SRE) productivity
- Reduce software ownership and IT operations TCO
-
Stakeholders
- Consumer banking
- Payments
- Digital banking
- Open-source offices
- Office of banking-as-a-service
- CTOs and chief digital innovation officers
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Platform |
Splunk Cloud Splunk Enterprise |
|
Observability |
Splunk Application Performance Monitoring Splunk Infrastructure Monitoring Splunk IT Services Intelligence Splunk Log Observer Connect Splunk On-Call Splunk Real User Monitoring Splunk Synthetic Monitoring |
|
Security |
Splunk Asset and Risk Intelligence Splunk Attack Analyzer Splunk Enterprise Security Splunk Security Essentials Splunk SOAR Splunk User Behavior Analytics |
|
Integrations |
Splunkbase Splunk Distribution of OpenTelemetry |
Cisco Services
| Category | Splunk Services |
|---|---|
|
Success Plans |
Premium Success Plan |
|
Standard Success Plan |
|
|
Professional Services |
Accelerator Guides |
|
Assigned Expert Service |
|
|
Implementation and Integration Services |
|
|
On-Demand Services (ODS) |
|
|
Strategic Technical Advisory Service |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Digital experience assurance (DXA)
- Overview
- Business overview
- Products and services
- __________
Financial services demands secure, reliable, 24/7 digital experiences. Deep visibility into application and infrastructure performance across networks is critical, utilizing AI for issue detection and automated actions in any environment.
Business overview
-
Industry drivers
- Continued digitization of financial services
- Ensure digital financial services experiences represent the brand
- Greater reliance by financial incumbents on cloud-native fintech partners
- Reliance on multicloud environments
-
Business needs
- Maximize digital investments to drive differentiation in the market
- Better insights regarding consumer and employee digital experience
- Ensure hybrid work experience improves financial associate performance
- Improve the resilience and uptime of critical business applications
-
Capabilities
- Detect issues and troubleshoot quickly to deliver stellar digital experiences
- Deep visibility into the delivery of applications across any network
- Unmatched visibility of dependencies inside public cloud platforms
- AI capabilities surface insights, feeding recommendations to domain controllers and management systems
- Enhance operational awareness through collaborative data exchange between network and observability platforms
-
Business outcomes
- Visibility of every aspect of digital experiences for every user across every network
- Transition from reactive to proactive operations
- Reduce issue resolution up to 80% and increase associated IT productivity by more than 50%
- Leverage AI to power meaningful, contextual, and actionable insights
-
Stakeholders
- Chief digital officer
- Head of digital channels/digital applications
- Head of cloud engineering
- Head of application architecture
- Head of IT operations
- Head of network/infrastructure operations
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco Catalyst 8000 Series Edge Platform Meraki MX Security Appliances |
|
Switching |
Cisco Catalyst 9000 Series Meraki MS Switches |
|
Wireless |
Cisco Catalyst 9100 Series Access Points Meraki MR Access Points |
|
Mobility controller |
Cisco Catalyst 9800 Series Meraki Cloud-managed Wi-Fi |
|
SD-WAN |
Cisco Catalyst SD-WAN Meraki SD-WAN |
|
Cloud and systems management |
Cisco Catalyst Center Meraki Dashboard |
|
Digital experience assurance |
Cisco Provider Connectivity Assurance Cisco ThousandEyes |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
ThousandEyes Implementation Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
AI-ready infrastructure for financial services
- Overview
- Business overview
- Products and services
- __________
AI-ready infrastructure is a modern, fully integrated system that scales AI workloads, simplifies operations, and supports sustainability initiatives, ensuring institutions are prepared to embrace an AI-native future with an optimized infrastructure.
Business overview
-
Industry drivers
- Protect confidential data and intellectual property
- Better governance over data used to train enterprise-owned AI models
- Anticipate increasing regulations that may govern use of AI in the public cloud
-
Business needs
- Ensure AI workloads meet real-time performance requirements
- Leverage small language models (SLMs) for specific financial applications:
- Personalized financial insights
- Comprehensive wealth management
- Claims processing
- Fraud detection
- Credit risk assessment
- Regulatory compliance
- Ability to develop specialized SLMs on-premises or in private clouds
-
Capabilities
- High performance, energy efficient, and secure integrated system to run real-time financial AI workloads
- Tested and validated designs for AI-specific PaaS environments
- Supports training, inferencing, and fine-tuning of SLMs on-premises or in private clouds
- Greater control over operational costs by running SLMs on-premises or in private clouds
- Ensure critical and confidential data remains within institution’s environment
-
Business outcomes
- More control over configuration of AI infrastructure to ensure performance meets business needs
- Improve risk posture resulting from responsible AI practices
- Reduces the risk of data breaches while respecting regulatory requirements
- Reduce costs through better control of on-premises resources
-
Stakeholders
- CIO/CISO/CTO
- Chief financial officer
- Heads of cloud engineering and cloud operations
- Head of cloud application development
- Head of fintech and ISV partnerships
- Head of IT operational risk
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
AI-ready network spine AI-ready network spine/leaf AI-ready network leaf |
Cisco Nexus 9000 Series Switches (50/100/200/400GE) Cisco Nexus 6000 Series Switches Cisco Optics Cisco Routed Optical Networking |
|
AI compute |
Cisco Compute Hyperconverged with Nutanix Cisco Intersight IT operations platform Cisco Unified Computing System (UCS) B-Series, C-Series, and X-Series Servers |
|
Data center fabric |
Cisco MDS 9700 Series Multilayer Directors Cisco MDS 9000 Series Multilayer Switches Cisco Unified Computing System (UCS) Fabric Interconnects |
|
AI network day 2 operations |
Cisco Nexus Dashboard |
|
Orchestration and automation |
Cisco Application Policy Infrastructure Controller (APIC) Cisco HyperFabric AI Cisco Nexus Dashboard Fabric Controller |
|
Validated designs |
FlashStack with Red Hat OpenShift and NVIDIA AI Enterprise FlexPod with Red Hat OpenShift and NVIDIA AI Enterprise FlashStack for MLOps using Red Hat OpenShift AI GenAI Inferencing on UCS X-Series with 5th Gen Intel Xeon Scalable Processors on Red Hat OpenShift AI |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Cloud Advisory Services for Multicloud |
|
|
Data Center Assessment for Cloud Consumption |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Multicloud Foundational Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
Modernize applications for resilient operations
In the digital era of financial services, every interaction is critical. Enhance customer relationships and brand experiences with precise insights that ensure optimal application performance.
Business overview
-
Industry drivers
- App-centric digitization of financial services
- Consumer and regulatory expectations of always-on availability of consumer financial applications
- Increased deployment of open banking applications and cloud-native fintech applications
-
Business needs
- Enterprise-wide availability of applications for employee use
- Ensure application performance doesn’t impact customer and employee experiences
- Increase speed of application feature delivery
- Improve availability of APIs for open banking
- Accelerate sales and service with lower cost
-
Capabilities
- Collect and analyze comprehensive telemetry to gain insights into application performance, availability, and user experience
- Identify and mitigate highest priority issues impacting application performance
- Secure software development lifecycles (SDL) from code to production
- Gain high resolution visibility into network and application performance
- Identify, comprehend, and resolve network interruptions impacting digital journeys
-
Business outcomes
- Assured user experiences for traditional and performance-sensitive applications
- Real-time operational dashboards reflecting business KPI’s and metrics
- Maximize revenue capture by increased uptime of applications and supporting infrastructure
- Lower operational costs by optimizing workloads across infrastructure
-
Stakeholders
- Chief financial officer
- Head of digital channels
- Head of cloud application development
- Head of cloud application security
- Head of application architecture
- Head of DevOps practice
- Head of site reliability engineering (SRE)
- Head of cloud engineering
Products and services
Free trials and special offers
Use case architecture
Cisco products
| Category | Products |
|---|---|
|
Routing |
Cisco ASR Series Cisco Catalyst 8000 Series Edge Platform |
|
Data center switching |
Cisco Nexus 9000 Series Cisco Nexus 7000 Series Cisco Nexus 3000 Series |
|
Data center storage fabric (SAN) |
Cisco MDS 9000 Series Cisco Nexus Dashboard Fabric Controller |
|
Compute |
Cisco Unified Computing System (UCS) B-Series, C-Series, and X-Series Servers |
|
Workload optimization |
Cisco Intersight Workload Optimizer |
|
Full-stack observability |
Cisco Observability Platform |
|
Application performance management |
Cisco AppDynamics Splunk Observability Cloud |
|
Digital experience assurance |
Cisco Provider Connectivity Assurance Cisco ThousandEyes |
|
Application security |
Cisco Attach Surface Management Cisco Cloud Application Security Cisco Secure Application (with Cisco Full-Stack Observability) Cisco Secure Cloud Analytics Cisco Secure Workload Cisco Umbrella Cisco XDR |
Cisco Services
| Category | Services |
|---|---|
|
Core Services |
Cisco Lifecycle Services |
|
Success Tracks |
|
|
Support Services |
Expert Care |
|
Smart Net Total Care |
|
|
Software Support Services (Enhanced, Premium) |
|
|
Solution Support (hardware, software) |
|
|
Advanced Services |
Advanced Services Transactional |
|
Data Center Assessment for Cloud Consumption |
|
|
Full-Stack Observability: Application Dependency Monitoring |
|
|
Full-Stack Observability: Application Security |
|
|
Full-Stack Observability: Customer Digital Experience Monitoring |
|
|
Full-Stack Observability: Hybrid Application Monitoring |
|
|
Insights for Internet and Cloud Visibility Solution Attached Services |
|
|
Training |
Learning and Certifications |
Where you purchase matters
Equipment purchased through Cisco partners--whether it's new or Cisco Certified Refurbished--entitles you to Cisco service support, upgrades, replacement guarantees, a valid software license, and a full warranty.
Partnerships overview
Find and engage partners
Cisco partners can complement and enhance this use case by providing capabilities such as consulting, designing, implementing, and operating solutions.
No filter appliedFinancial services architecture
- Contact Cisco
-
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